Bosch Home India Complaints & Reviews

I have raised the complaint 2 time in customer care regarding noise is coming in my fridge, they have responded promptly but problem is still persist. 1st time changed sensor for this and 2nd they came and done something and said it will not happen again. And they informed if sound came again just hold the fridge for some time and the sound will go. This is the way that service engineer told. The sound is also coming mostly in the night time...

Dear Bosch,
Your team continues to disappoint me and cause great inconvenience to my family. It is more than a month and the issue has not been resolved yet. Everyday, I am making repeated calls to your service manager Swapnil and all I am getting is false promises. Till date, I have never received a proactive call from him giving any update and every time he makes a commitment, I have to follow up by calling him 2-3 times.
br...

My Machin's drummer initially got locked later I could open it but it's not moving and the machine isn't working causing me extreme inconvenience...

Extended warranty
model sms60l12in
fd serial 9701
consecutive no 423
date of purchase 30.06.2017

i had purchased bosch dish washer and same is in extended warenty up to 29 june 2021.I made complaint for not working and the same was attended lakshmi associates, madipakam, chennai..
As i was told online no charge in any repair up to 29 june 2021.After attending defects they are charging rs 800.I...

I am Piyush jain, Chandrapur maharashtra 442401 India.
I bought a new dishwasher on 30/10/2020 and today it is 24/11/2020. I had registered a complaint with your service centre on 20/11/2020 that my dishwasher is showing a error code of E15. None have come to check my machine since then. It's less than a month I had bought this machine. Please fix my machine immediately.
[protected]...

Registered a complain to BOSCH for its under warrenty product . one month passed no one turned on at my door for its service . on first day of complain the technician visited and confirmed part fault and will replace once he receives . in between 21st oct to 22nd nov crossed but no solution . wrote 8 mails to BOSCH but only assurance i have received . pls help ([protected]@gmail.com)...

We have purchased bosh washing machine at May 2017 from Croma Velacherry.

During the rinse, we could see that the smoke kind of burnt smell is coming from clothes. The moment we hit upon the issue, we switched off the washing machine. We had ran the drum clean program as per booklet. Your demo person did not gave the instruction for how to run the drum clean program. And he also suggested that you can use the machine as it...

I have purchased Bosch washing from your dealer, IHAM DIGITAL, CALICUT, in the month of August 2017.
The machine worked well but a few days back it has noise while working.
I have registered a complaint to the customer care and technician came .
As per his report the drum has to be replaced which costs around ₹10000.

As the drum has got damage within a short period of 3 years I am asking whether there...

Hi,

I have a SMS46KI01I/13 bought in Oct last year. The rack clips keep becoming loose and don't work effect hence a complaint was raised over the customer care. Since then I have complained multiple times to no avail. Eventually I reached out to the are manager customer service and he says he cannot help me replace the rack clips and I will infact have to purchase the entire rack for 1475. I need 1 of the attached clips only...

Created a service request for an issue with vibration after 10 days of installation of new washing machine.
Engineer visited and explained about extended warranty and said it was valid only for that visit. So I obliged and handed over a cheque for extended warranty.

Now its been more than 1.5 month and no news on cheque / extended warranty.
When i call the technician, i was told that t will be processed. br...

I recently bought a bosch 3 burner hob gas stove 3 months ago, but ever since my life has been hell. 1 week into the product using the ignition went out, it didn't work. registered a complaint which took 2 weeks to reach back. had to arrange for an alternative stove until then. during that period the gas leakage was so high and created a dangerous environment in the house. the technician fixed it 3 weeks after the initial complaint. 2 months...

I purchased front load washing machine on 06/11/2020. But till now no technician visited and not installed the same. Merely selling the product not serve the purpose, it is the duty of the company to the item sold must be put in use by the customer at the eatliest. So installation must be taken place immediately, not more than a week . Hence i request to take up the matter and arrange to install the same immediately....

Not sayisfy with machine...

I purchased one Bosch washing machine on the date of[protected].from Home appliances shop in kochi Name Fridge House .model no Bosch WM WAB 16060IN.its a front load washing machine. Before 2 years o[censored]se it's stared rusting it's front side bottom. Now in this 3 months it's got rusted very badly. (pic of rusted area I am attaching) I complain to Bosch service. Technician called me in the morning and said he is one the way. He asked me about...

I had bought Bosch dishwasher less than 2 years back and used it for 15 times max. Everytimeni call CC, no one shows up. If they do they end up giving a temporary solution which lasts for couple of days. Now during Civil times I needed it the most without any luck from Bosch

Utterly disappointed....

I had booked one washing machine (front load) of WAT2846LN 7.5 kg vide Invoice No JB688 dt 31/08/2020 by paying Rs.36063/- at Arjay Retail Show room, located in Jayanagar, Bangalore 560011 (ph[protected]. The machine was delivered on after 4 days and the technician came on 14th September 2020. We had in the beginning only informed the showroom people that our house is in 2nd floor and proper care to be taken for delivery. At the time of...

Hello,
I am a Bosch customer since the last several years and have advised the same to tons of my friends of Bosch incredible technology and reliability. I have been using a Bosch front load washing machine for the last 7 years but unfortunately around a month back water started leaking from the bottom of the machine. And to rectify the same issue I called bosch customer care number and they registered my complaint with service order...

Dear Bosch Team,

Im using our bosch machine from dt[protected] and now that machine was not worked from date[protected] we just raised complaint and after 2 days techncian came and said some wiring issue and have to replace with new motor for wiring set and it may be some chargable.. We said no issues sir replace it but that item not available with technician and he said will order from store for replacement on that day......

I have bought washing machine in january 2020 and it is creating lot of problem as its timing is not working
Sometime it take 1 hour for washing
Sometimes it takes 2 hour even . Sometime it gets hanged and again starts whole process of washing again...

Dear Bosch, recently I brought a water heating kettle through flipkart in India and it failed to work in a week .The product was made in China and called your toll free number in India for help none of your fellows responded positively. In this regard it requested to arrange concerned fellow or provide the service station contact to avail my warranty. My contact is [protected]...