Bosch Home India Complaints & Reviews

Bought front loading machine had problem now and then got cleared by service people. Now immediately after warranty over they are tell8to replace the drum and suspension which is the major part in a washing machine. I was shocked hearing this. I need a replacement. Please maintain the standards bosch not at all acceptable. Ur people r telling they have not got approval and we are with out machine for past 15 days horrible bosch. Please look...

Bought refrigerator in april 18... Cooling suddenly reduced... Engineer came n said ice in coil... Need to shut down for 24 hrs... N even then problem persists then sensor will b changed. I have bought bosch product for the first time n i am shocked to see the product failure in 2 months... I am sceptical about the future of sensor working if changed n abt other parts especially after warranty is over... I am just not happy with the product...

My bosch washing machine is under warranty.. I am getting issue in my washing machine frequently, while running its get stopped in between. I called customer and they suggested to clean the filter and check the water pressure. I did the same and it was good. But again i am getting the same problem, so i raised this issue to bosch customer care and they told me will send the technician to my home and charges of rs 800 is applicable. My question...

Sir,
We are your prime member in truck with bosch pogram
We are associated with you then also dealer is making fool o[censored]s from one months
We have send our vechile to bms motors kanpur they have send pump to your dealer transport diesels kidwai nagar kanpur our representative talk to mr. Avtar about nozzles but problem not resolved as we have paid them advance is this your services to prime member then what of others...?br...

I have never seen such pathetic customer service support from any product company. After registering a complaint you need to follow up for mechanic visit. Mechanic will come and check everything after that no response until you call them again and ask for update. They are least bothered and unprofessional while dealing with customers.in my case i have at least called them (Indore local center) 10 times, have called bosch customer support...

We purchased a bosch 7 kg fully-automatic front loading washing machine (Wak24268in, silver/grey) from amazon.

It was delivered to our home on the 4th of june 2018 with a commitment to install in 48 hours. Today is june 11th and we have not received a single call from the installation team regarding installation.

I have called amazon and the bosch agents several times. They are very polite and apologise and promise...

Hello,
This is mangal, on[protected], i brought bouch dishwasher (Sms60l18in) 4m croma, kurla. On18th a guy called me for installation, i told him not to come till 23rd may (We are in hospital 4 two major surgeries).

2day 23may he came 2 my house...
1) main electrician or number ka kam nahi karunga
2) "coupling ka paisa alagla gega", i said "ok laga do", he said, "dubble paisa lagega aap ke pumber se karava...

The complaint was washing machine was not properly. During washing only itself releasing water.in starting to ending it releasing watet. Finally it is not separating watet from clothes. It causing a lot of peoblen to us please resolve this problem as soon as possible. Early we complaint for the same problem but no one respond for it. I request to u to respond for the issue and clear the problem. Thank u...

Purchase date 17th july 2015,
Since installation desire cooling is not coming, several complaint logs and service provider is not able to solve the issue of cooling. Water logging done in compartment, vegetables are detoriated, ice creams can not remaining in the deep freezer, every time in experience person came and try to repair and give various excuses and one time they have change the door position of refrigerator, other time...

Dear sir my name is parvez hussain and i have purchase a bosch power tools gdc 200 in december 2017 now the machine tool are heating when i complain the boss complaint number the replies to me raichur have a service centre go and check gears then i am going there and the service centre engineer is replies it is purchase from telangana it's not then here in karnataka so services servicenow what happened its will purchase in telangana karnataka...

It's been a week and still our washing machine is not working. We are calling customer care executive daily. Even today also we called him. I haven't seen any company addressing their customer issues as worst as bosch. I will never recommend to any of my friends to buy bosch products.

What a pathetic service. Mark my words. Soon your company will run into losses if you're addressing customer issues same as you're doing now....

We have bought bosch dishwasher (Sms60l18in) about a month ago. Was working very well. We are using finish brand salt, rinseaid and detergent.

About a week back, we are seeing a significant white film on all washed vessels. Takes a lot of additional manual effort to wash out this white film.

Complained to bosch customer service one week back. No response. When i called them last monday, (The same person seems...

My refrigerator is not working from last 4 days and today the support engineer came to my home to just check the compliant and charged 800. But he is not having a door gasket and it will take one week to get that! Amazing.. For a fridge of 30k.. Cool..

So 2 weeks to replace a door gasket? Unbelievable service.

Why should anyone purchase a fridge from bosch? I am completely unsatisfied with the after sale service...

I have paid for top load bosch washing machine on 19/04/18-thursday from your chennai valluvar kottam road - e-khareedo india llp showroam & got delivered on 21/04/18 - 3rd day now even after 4th working day we have not got the technical demo got done. A formal call from your office number came only after 6pm simply enquiring of technical demo and told that of tomorrow they send even without mentioning time. Today entire day i have waited...

I raised wahing machine service request (#[protected] two days back (17th april). First day service guy contacted me at 9 am and said he will be coming, i waited for that guy for 6 hours and called 3 times, till evening he was telling me he is coming, but he didn't come.
Again i called customer care on 17th april evening and complained about it. Till now i didn't recieve any call. I called again today waiting for the response.br...

I bought a bosch refrigerator 507l top freezer model in march 2018. Within a month the alarm keeps ringing. I have tried closing the door properly but the alarm keeps ringing day and night. I logged a complaint. It has been four days and no one has visited. Every time i call they assure someone will visit but no one has visited till now.

I am disappointed with bosch service and product....

I am s. Venkatesan ([protected]) i purchased at your bosch front load washing machine. After washing cloths are damaged. I complained at your toll-free and tamilnadu salem service centre. But they are not respond me at fifteen months. So i am very very unhappy. Approximatly rs 20000worth cloths damaged. So i want new machine. Bosch service teems are worst teem....

Dear concern, this is Md. Abdul Ali. We bought a washing machine of bosch 3 months ago. the timer in the washing machine was not working properly. we have complained about the problem many times but they didnot resolved it. so we would like to return the machine to ur company... Please respond to our complaint and Ur service is bad.. the mechanic o[censored]r company in Eluru said that all the Bosch washing machine are not working properly.. thanking...

Dear Sir,

Request you to please help me in resolving my concern.

I'm very unhappy with the product and service provided by JCI - Hitachi India. Requesting for a return and arrange refund for this product.

Detailed Summary of my concern:

1) Sep 2017 - job No: [protected], No proper cleaning - White spots - We have a water softner installed, we use Finish Salt, Detergent and Rinse...

Hi,

This is in relation to a complaint we made 2 months back about our refrigerator. (Id no: [protected]/7 for you reference). The complaint was about less cooling and water dripping inside the refrigerator. After few follow-ups, the complaint was attended. As part of resolution as explained by the technician, a technical part was replaced. I was charged some rs 2500 (Approx. – i do not remember the exact amount). However...