Bosch Home India Complaints & Reviews

I have been using bosch washing machine from 6 months, till 5 month it was working fine but suddenly from last month onwards its not working properly.

Problem:
I have connected water tube to the washing machine but machine always raising 'e:17' on the screen so i again clicking on the 'start' button to start the process.

I don't know whats happening to the machine.

Could please repair it.br...

Dear sir,
I was using an ifb washing machine for 16+ years without any problem. As the time for change had come, without having a second thought, i decided on bosch brand as i know the quality of german machines. I used to head the spares division of a german mnc in chennai. This made me go for a german machine which is rugged and long lasting.
I had purchased a bosch washing machine in mysore during aug 2014. I had observed...

The washing machine was purchased by me 7 days ago. It was delivered the next day. And the following evening a representative visited my home to install the washing machine. The service engineer sold unnecessary accessories at inflated prices and left after leaving verbal instructions on how to run the machine to the ladies present in the house.
The next morning when we tried to run the washing machine (On our own as instructed) it...

I bought a new bosh fully automatic washing machine spending 54k during july 2016. On august 10th 2017 it stopped working. 3 level escalation has been made and the final technician confirmed that its the issue with the machine that can not be repaired, and company would be replacing it. Since than every day i have been calling up the manager and he says that he is waiting for the email confirmation. I am not sure how the mail was sent. Pathetic...

Dear
I purchased a new washing machine dated 17/10/2017.
Shop manager promise me to give demo and installation by maximum up to 19/10/2017. I agree for that honestly. But now from the today morning 20/10/2017 i am trying to get contact with him but he is not receiving my call and no reply.
I paid full amount and the machine ideal.

I request u to arrange the installation and demo for my machine.
With...

I have been complaining about the problem i am facing with my dryer since last one and half month. Finally your person came and replced the panel. I paid full amount in advance. From next day when we wanted to use it, my dryer again not getting started. Daily we are spending half to one hour contacing ur engineers in hyderabad (Mr naresh) without any response. Dont know whom to complain now. Terrible people should be fired immediatly...

Hi, i bought a washing machine on amazon and they booked an installation appointment for me. The installation guy came and told me i need you get the place sorted out as the tap was not near the machine. We got a local plumber to install a new pipe and called the helpline no for demo and installation. I called up twice for which they said a guy would come for installation within 24 hrs. Its been three days since and 2 weeks since i bought...

Dear sir, we have purchased a new washing machine last october for my new house. Now the house is ready and i have booked a demo call over phone on october 14th. They said that they have booked a demo and they will come today. But i couldn't get proper response from the rs puram show room which is at coimbatore. Kindly resolve the issue at the earliest....

A bosch washing machine (Max 20168in) was bought on 15.04.2016 from venu's digital arcade at westfort in thrissur town in kerala state. After using it for some months we noticed that the body of the machine has started getting rust from bottom and the paint is peeling off. This expensive machine was bought on the presumption that it will be a lasting product but it is made of poor quality materials. We have used indian machines before but...

I had purchased machine on 03 october 2017. On 13 october i requested service engineer to come for installation who promised to do so on 14 october at 5 pm. However on 14 october morning i was told that he cannot come as my request has been cancelled by customer care. I was advised to register my complaint with customer care. I did so immediately and was told that my request has been registered as urgent and will hear from engineer soon....

I have complained (10/10/2017) about my fridge led light (Order no [protected]) not working. The light at the side of the racks does not work. The fridge is only 9/10 months old. The technical person had come (12/10/2017) to attend the complaint and said that the led lights along with its circuit needs to be replaced and therefore its needs to be ordered and shall take 6/7 days to come. The technical person further said that due to some electric...

I will do whatever i can do to make sure that the bosh team knows how easily they can make their customers lives miserable i am not going to start with the stereotyped that my machine did not reapair on time, soon after the purchase and blah blah blah the very fact that you are a shame to india cause you prove that time doesnt matter to you. You as a bosh team says we will import parts and will take 10days but months pass by but after the...

Dear sir,
I just want to complain poor & pathetic service provided by bosh india.

I had purchsed the bosch washing machine model no wak24168in
Sno x000exuza1 on 1-oct-2016.
Just one month before it stop working in some functionality & making too much noise while washing the clothes.
Same day i raised the complain in your customer desk & they assured me to provide the resolution in next 24 hr.br...

I have bought bosch washing machine from amazon website. Within 3 months of purchase it has stopped functioning. So, i have raised a complaint with bosch customer care to fix it. They have picked up the washing machine parts for repair. It has been more than 1 month and i haven't got any update on the status of my request.
I have mailed the service desk multiple times and received a standard response that "they will get back to me",...

I have raised a complaint for service of dishwasher on 01 september 2017.
The id is[protected].
Since then there were two visits of service engineer.
During the first service a chip was replaced saying it was faulty. However the replacement did not solve the purpose.
Later on follow up again one more service engineer has come and tried to set the machine working.
However, he has mentioned that there is blockage...

I have purchased bosch washing machine recently in belagavi. As the same was not running properly, ilodged a service complaint during the warranty period. With order id of [protected]. After having contacted [protected]. The complaint was lodged on 19.09.2012. One tecchnician from belagavi attended and after that he never turned up. He said that during the warranty period, the company will provide the board for servicing. As there was no response,...

Hello sir,

I spite of sending mail and phone calls to customer care for registrations repeatedly not installed bosch washing machine purchased on 15th august 2017 from bajaj electronics, paradise circle, secunderabad. Always reply comes that in 48 hours mechanic will come but nobody came till date. Not bothered to reply to emails.

Please see below emails and not bothered to reply but just an automatic reply....

Hi,

With lot of expectations and hearing a lot about the product and customer service of bosch, i recently brought a fully automatic 7kgs washing machine from amazon. I got an installation service link the very next day through amazon where i scheduled my service for the installation. Unfortunately it got cancelled automatically by the vendor (Or engineer) may be due to shortage of service providers. I contacted amazon for...

We had lodged a complaint about dish washer which was purchased on 16/09/2015 from bosch brand store, aarjat retail jayanagar branch, bangalore. Dish washer model - sms60l08in. From last two months back we are following with bosch service centre but no proper response from service providers, technican visited the site and told some part had to be replaced inspite of several reminders no action has been taken so far. They give false assurance...

Hi,

Bosch servicing is so bad even after spending so much on replacing the parts. I ended up with a fridge having so many issues. It started with alarm bell as cooling was not happening for which the technician said need to change the motherboard. After closing the fridge for 2-3 days and multiple calls they changed the motherboard and still the cooling was not proper and too much ice was getting formed in the fridge. br...