Bosch Home India Complaints & Reviews

I have taken a bosch washing machine on 6th april 2017
It has some functional issues and we have raised a service request on 4th of september. There was a first visit of the technician /engineer and he mentioned about replacement of spare part (Control module..) and thats all.
No further update from the company side and i had already made 2 follow ups to check regarding the status of the complaint and they tell me stories about...

4 months ago i raised a ticket for the light flickering issue in my fridge. Frankly i don't understand why this is should occur within 3 years of purchase. My second instance.

1. Technician came and stated bulbs had to be replaced. He came a month later with the bulb but that solution did not work
2. After much follow up, another technician came 3 weeks later and tried installing a new switch. That too did not work....

I have fully automatic washing machine, which was giving error of a02 for last 40 days. I have made complaint at your call center on 16/08/2017 and mr. Amit has come from your service center and advice for change of control module but i have paid rs.13800 on 06/07/2016 to your co. For the same. And told him that my original old plate will replace to check the problem but your center deny. He has open the machine but not fully closed the machine...

The machine keeps throwing e17 all time and i had raised this concern a couple of times and this hasn't got resolved. I am pretty disappointed that the support personals hasn't done anything to fix this issue every time they came to inspect. All they could do was to check the water pressure and the filters in the machine, which is completely fine.
Issues:
E17 error often
Power supply in drum
Water starts to drain...

Hi. Pl help me to resolve problem of my bosch washing machine. Rpm 1200 but from last few days it is giving only upto 1000.
So kindly do needful to resolve my issue
I have write before this also but no reply from your end.
If any problem regarding kindly contact me on [protected] or [protected].
Expecting quick response from you.

Thanks...

I have bought washing machine in dec 2016 at unilet bangalore kalyan nagar store. But it stopped working in may so i raised request to repair but still it is not repaired. Your team people told new piece will be replaced but after few days again they told it will get repair by them. It completed nearly 4 months i lost my warranty time valueble time and money too. Your team people is saying kids stories to us. If my issue is not resolved by...

Sir / madam
I sneha sandesh agnihotri / sandesh madhav agnihotri from pune. I purchase bosch dish washer in octomber 16 from memorex appliances, kothrud, pune. Last one month i am trying to purchase dish washer liquid but no available in market so last thursday 14th sept. To till date & time i called your toll free number [protected] but no one is responding me & no one is (Your senior person or technician) contact me.
Last...

It's hardly one year passed that we bought a refrigerator which is in warranty of five years and its been stopped cooling completely. We made a complaint and after one week technician arrived. And told us to change its fan and now its more than one week no one came. And when i callled they disconnected it and still no response from their side
Customer care no.[protected]...

Dryer purchased is still waiting for installation.
Location : areekarakuttiyil, punnamoodu, mavelikara, kerala, india.
Purchased date : 1st september
Model number : wtb86202in/01
Ordered mounting plate for dryer, on same day of purchase. Still not received.
Service engineer visited site on same day of purchase, and offered to provide assistance in couple of days. Still (As of 15th september) nothing happened...

Hi,

I had booked a Washing machine on 23 Aug, 2017 and paid advance as well. The estimated time of delivery as mentioned by the store ARJAY RETAIL executive was 28 Aug.

I have been following up with them since then almost everyday. However, they keep providing a new date for delivery every time I call them. The customer care is of no help as well.

Its almost a month now and still they are not...

I have changed my fiat linea car suspension at bosch car service. I feel they are charging more than oem parts. I got delivery after a week with delaying in getting parts. After a week i noticed car wobbling while applying break so i dropped my car for alignment and break check. It got rectified ad took delivery in the night. Next day morning when i see the car front bumber got crack and grills are broke. Being my car black in the night these...

There is some issue in my washing machine & service request is registered with order id: [protected] on 2 sep. This has been told that within 48 hours engineer will visit my house to resolve the problem but still nobody visited. Not only this i have again called on toll free number 3-4 times in last 1 week and every time and they ensuring me that call will be arranged with engineer by today but nothing happening. I really disappointed & frustrated...

This is spency mascarenhas from goa... My bosh washing machine purchased on 13-05_2016 from margao anupa trade links pvt ltd. Is not working and its under warranty its more than a month now i have registerd complain both in ur service center aswell the store i purchased the same... Bt till now none of them have attended to check it. What type of services do your company provide... U'l are letting the name of your own company down... Its a...

From:
Anand vardhan sharma
I-54, new bapu nagar,
Bhilwara
Rajasthan
I refer to my complaint id [protected] dated 14/08/2017 regarding my bosch dishwasher displaying error no. E-09.

After my reminder your technician visited on 19/08/2017. He clicked photo of plate showing model number, serial number, etc and sent the same to you through whatsapp for sending some particular part.
br...

Update me the status.

Regret to inform you the pathetic and careless service provided by your visiting engineer, mr. Santosh d karande, from your service center at mahakali caves (Andheri) branch.

Issue was very urgent and was conveyed, that the refrigerator isn't cooling since so many days, all the food stuffs were damaged and we are not even able to store groceries.

You service engineer not only...

I raised a request for water leakage on my bosch washer dryer on 16th july, 2017 (Job number-[protected]) bought on july, 2017. One technician visited and he could not identify the problem and after that no one communicated with us. I raised a complaint again on 23rd july, 2017 with jon request number [protected].

I had called their customer service numerous times after that. Even now my washing machine is not repaired. It's...

To
The service manager
Bosch home appliances

Sir,
I have purchased the bosch front loading washing machine model /e-nr:wab 16160 in/03, serial no.[protected] on
05.07.2015, from big bazaar, mysore karnataka. Bosch service engineer installed and commissioned the machine. Untill july 2017, i have not noticed any discrepancy with the machine, but to my surprise while cleaning i found rust patches...

We are using a bosch top loading washing machine, its pcb has gone wrong in warranty period, but service people are only replying from last 10 days that whenever they receive the part, they will change it. Ticket number is [protected] dated[protected], my regd mobile no: is [protected] from ludhiana. Please repair the machine immidiately or replace it if part is not available. Model tl sdg 9.5m kg aqua, serial no:[protected],
Date...

Food in my bosch kdn46xi30i 401 ltr double door refrigerator keeps spoils earlier than expected.

Hence last night, on 23 aug 2017, i placed a local battery operated digital clock in the topmost shelf of the fridge and this morning i was surprised to observe that it displays a temperature of 5 degrees c while the bosch display on the door of the fridge says the temperature has been set to 2 degrees c.

This means...

Dear sir/madam,

I would like to draw your attention towards my bosch washing machine which i bought in december 2014. It recently started giving us trouble, so after a few calls the technician came and he found that the inlet was not working. So he took it out and he said he'll have to take it back and then they will arrange this part. I would like to mention here that before leaving, technician wanted to leave the washing...