[Resolved]  Bosch Home India — washing machine rusted in 3 years

Address:

500068

This is a huge concern regarding a complaint about my bosch washing machine body has started rusting in the 3rd year and parts are damaged. I brought to the notice of bosch customer care 30 days back but i was told the machine is out of warranty and hence i need to pay for the body panel replacement and that will cost over 15, 000 rupees. This is awful and pathetic, bosch is selling such sub standard products to indian consumers. They fail to respond with solution to repeated calls and i'm keep trying to connect them since 30 days for the solution. How can you make a product that is designed to last exactly for the warranty period only? Don't you know washing machine is subjected to moisture and in contact with water by nature. I literally disappointed with bosch! What is the use of buying a product with huge price when it don't lasts for at least 5 years. The main reason why we bought bosch is it maintains the standards and it lasts at least 7 to 10 years.

Bosch customer care has not responded to my calls properly, their last reply was to contact their local bosch service head and explain about the issue. And they are helpless too. Again i called customer care lead and told me that he will arrange a call with local bosch head in 24 hours. It’s been 3 days no one didn’t respond yet.