Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

Dear sir / madam,
My name is gunaji mahadev mestry. I am residing at parel village, mumbai.
My consumer number is :[protected]*4.
My electricity bill for the month of may 2017, is very very high i. E. Rs. 1010/-, compared to earlier bills. My average bill is rs.600/- to 750/- per month. Even though the usage has not changed, no new appliances have been added in the house from last more than six months and still the...

Bus no 345, from gorai depot to santosh nagar,
Frequency is very low. It never comes on time. Distance of travelling is too long. Kindly increase the frequency of bus. When communicated with officials they reply the frequency as 20 minutes but it takes 1 hour.
Othe buses from from stop going towards madh jetty and link road have frequency of 5 minutes.
Kindly increase the number of bus and also the frequency and start...

Dear team,

I have paid electricity bill from online facility, for consumer number[protected],[protected] on 18apr. 2017

Transaction detail is -
1490 - inb/[protected]/techprocess solution ltd.
1170 - inb/[protected]/billdesk/best mumbai 56522

Due to some technical issue, amount got debited from my account however it has been not updated in your system.

Please resolve...

I made online payment on 05/04/2017 of rs.1235/- against my electricity bill for period 15/02/2017-20/03/2017.My consumer [protected]
My bank account has been debited for the amount but your site came up with a page stating the process cannot access the file and when i go to b.E.S.T.Site for the payment status, the above mentioned bill still shows as payment outstanding .
Please confirm the above payment and adjust against the...

Dear Sir/Madam,

My BEST electricity customer number is[protected]*9. It is on the name of "DY.ENGG.HSG.ELECT.SUB.DIVN.V.". My bill of Mar-2017 was Rs. 780. On 31/3/2017 I paid my bill via online and I got SMS from bank that Rs. 780 is deducted but, payment didn't happened and my amount is also not refunded. My bill is not proceed after checking it on Best side

My mail ID: [protected]@gmail.com
My...

Bus route 454 from shivshahi prakalp goregaon east destination seven bungalow. Timing 6:45 morning. This bus is not coming from few days consistently we are daily travellers just because of this particular scheduled bus we reach at our office late. Bus is a public transport and we dependent on it. Please if anyone is looking for this please take action.
From travellers goregaon east nnp colony...

Today and daily i have travelled by 79 from charkop bus stand to kooper. That time i was given 100 rs and he gave me change. There are 3 4 notes was very old and slightly tear on one side on middle fold. At evening i have travelled by 224 with Conductor Batch 111385 of LA 5545 Bus from JVPD to charkop. I gave him the said two notes of rs10 each and rs5 coin. Tkt was of rs24. But he refused to take the said notes. Then i gave him coins to...

Dear sir,
I would like your attention on my monthly bill of feb 2017, i was shocked to see 60 rs bill of jan 2017 and now i received a bill of 5305.12, which is more than thrice of my normal bill, my average monthly bill payment is between rs.1500- rs.1800.

Please help me by advising a reduce in payment so i can pay before the due date

Mr abdul sattar patni
Consumer no:[protected]*3
92...

Yesterday (7:00) evening I took 700 no bus from Kapurbawdi to Cadbury Junction where this conductor refused to give me 100 Rs change and started abusing me for not carrying change for my ticket inspite of he having a change in his pocket. Later he gave me the ticket and asked to collect the remaining 92rs from Wadala depot.When I tried to take my money he caught my hand and refused to leave.Kindly look in to this matter as he was very rude...

The TC charged me a fine of 110rs for not taking a ticket but it was not my fault
the bus was crowded hence I waited for the conductor to come but when he came in front of me I realized I have to take a ticket so I asked him to give me a ticket but he denied because he had already said the TC's out that he has given ticket to all of them wherein he didn't check
when the TC got inside the bus he started making a chaos out of...

Dear sir,
I have to buy the ticket for the network failure of the bus no. MH-01 LA- 5006 of 25ltd bus.The conductor was not listening that why should i but the ticket even when it is the fault of the bus network failure which was unable to generate the token no for the mobile pass no [protected]. He was telling that they are not informed about this or else get down of the bus.Then what is the use of buying it online when the administration...

Today, 30th.Of december 2016, at around 12.55 p.M. I was waiting for a bus at sai service station, western express high way.
Before i could board the bus the driver started the bus and i fell down.Bus did not stop to help me.
I am a senior citizen of 76 age .The fall had injured my knee.
Requesting you to take action on the erring driver.
Bus no.1720G
i could not get other details since i was in a shock...

Dear Sirs,

Please refer a below appended mail which is an online receipt received against the payment made by me on 12th December 2016 by using your online portal.

Till today I haven't received the pass from Poisar Depot, Kandivali west; your Poisar Depot staff is so rude and unprofessional all the time.

Since 17th of December 2016 I have visited several number of times to collect the PASS. But...

I travel daily from gagandeep bus stop (Andheri west) to malad. At approx morning at 9.45 am, bus number 224 i try to pick up to reach my destination. The bus number is mh-01 la 5263.
The bus driver drive very roughly. And he even doesnt check that are passengers boarded the bus or not and starts the bus. Like today morning i was taking bus and there few more passengers behind me and he started the bus. Even conductor had not ring...

There is no bus in the peak hours from Shivaji Park (Ram Ganesh Gadkari Chowk) to Anushakti Nagar, Vashi, Navi Mumbai. 92 Ltd. bus is coming at 08.35 a.m. & after 40-45 minutes, 521 Ltd. Bus is coming at 09.10 a.m., that bus is very crowded. There is no bus from Citylight to Anushakti Nagar, Vashi, Navi Mumbai. Please start bus in peak hours (office hours) from Shivaji Park to Anushakti Nagar between 08.30 to 09.00 a.m. daily....

I regular consumer no.[protected]*6 of best electric Mumbai, have mistakely paid twice the same bill amount for the month of October. Kindly request you to adjust amount in next upcoming month billor if not possible kindly refund the amount as soon as possible.I shall be highly obliged for your act of kindness. Hoe the matter will be resolved soon from your end ....

I am Ranjana Singh, Resident of MMRDA Jogeshwari, Flat No 21, Building No 10 B, Priyadarshini Apartment, Durga Nagar, jogeshwari East, Mumbai- 400060.I am 30 year old.phone no [protected]/[protected]
Today, I had to go to Malad To Sanjeevani Hospital where my father Mr Haribans singh is admitted from last 10 days. He is a Kidney failure patient.
I was in a hurry to catch the bus as Senior Nephrologist was going to see my father...

BEST bus no. 511 runs in Mumbai between Nerul Station to Mulund.
In its every travel this bus makes a long duration halt at Ghatkopar depot and ends up with shifting of the passengers from one bus to another.
Whenever commuters asks officials for the reason, the same reason they gives every time that present bus is not running proper, or engine running out of fuel.
Kindly resolve this issue asap, as this is the only bus...

Respected Sir,

TO The,
BEST Manger,
I want to give the suggestion for the best buses. All the buses should have the safety. Cause there are lots of stolen is happening now a days. I hope then passenger will feel good if there is safety. There are many gang robbers who doesn't let people move down and stole mobiles, volet/ Purse, Laptop etc. And the robber fool us. And the conductor and drivers also does not...

Respected,
I am the consumer of BrihanMumbai Electricity Supply. Every month the bill amount is exceeding more than 1500 even there is no proper usage of the electricity. Most of the time all the electrical appliances are turned off, still v are facing this problem. Please look into the matter so that at least in the coming month v may not face this problem....