Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

This is to inform you that there are no buses going from University stop to Santacruz station for 30 to 40 minutes from 12.30 pm till 1.15 pm. This is going on since June 2016 and was not the case previously when the buses were on time
Has BEST undertaking reduced the no of buses or changed the timings as after 1.15pm there are no of buses lined up which all go empty causing tremendous difficulty to school going children when they...

I was driving from borivli station to gorai in my car.with my wife and kid . after crossing don bosco signal I was on the right track and the best bus which was behind me had come on the left track bus no mh 01 la 5953.As we approached mhb colony he started indicating towards right as the road near mhb is very narrow because of the slum on the left side there was no way he could have overtaken me he wanted me to stop the car and give him...

I am subodh kumar my consumer id[protected] average monthly billing 350/- But this month our bill Rs.584/-. I am used led bulb 7 watt and suband fan and led tv. my meter show err and colour orange but other meter colour green.so please chek my meter and stop excess billing.

mb [protected]
Add.-rm no. 2126 cgs colony sec 07 antophill, mumbai-37...

. My mother used to travel from vijay nagar (Marol) to filter pada by rout no 186. To bring grand son from school.

But unfortunately she experienced arrogant and careless behavior from same driver four times.

I am providing the details of tickets to track the driver was involved in all four incident.
Sr no:[protected]
No :191068
Date :22-aug-2016 12:52:39

Incident 1: (Vijay nagar...

Consumer no[protected]*2.

Hi this is vikram shah - contact no [protected]. (Home only)

This is regarding extra burden of payment incurred by best in d name of best losses.

As it was decided for previous few years to be charged, which already had been taken long back. But still u are continuing to put extra burden on us

So kindly remove it immediately from the next bills.
br...

Dear sir,

We board the bus 461 ltd from seepz depot at 5:10pm.
Of late we observed that the driver creates unnecessary ruckus whenever lady passengers try boarding from front door mentioning that this is not allowed.
Even to the extent of holding the bus journey and passengers at ransom.
He also physically abused a female passenger when she tried to climb from front door.

Involving the seepz...

Respected,

Please find my card details below :

Best card details :
Card number : #[protected]
Name : rupangi dave
Issue : refund issue for amount incorrectly deducted from best cashless card.

Details of deduction :

Date difference details
[protected]:51:00 27 rs it shows claim approved and amount will be credited on next topup.
Topup done...

Sir, My commercial electric bill of duration 25/05/2016-22/06/2016 and of previous balance is totally 6240.00 Rs .I got a letter to pay the bill before 16/07/2016 or else my meter will be taken away. But its not true, the meter has been taken away on 10/07/2016 which is 6 days before the date and because of that im having problem.Ive paid the bill on 12/07/2016.So please look the matter as soon as possible.

My workplace address...

I am Shetty Rakesh.I am a minimal electricity user.But I got a high electricity bill in may and june .Eventhough I have paid all the previous bills, the current bill of june is Rs 1850, that came too high.Our regular /averagd electricity bill per month is Rs 300 to 400 .I like to get all the previous billspayments statements and to get a rectified bill from your side....

Dear Sir/Madam,
Pls take kind attention to this matter seriously, yesterday on 16 June 2016 evening around 4.45 Pm i was waitng for bus no 522 at bhandup station that i had to get down for sector 15(maratha bhavan)vashi bus stop bcoz i have an meeting with my client around 6 pm.but from eveng 4.45 pm to 7.10 pm only 1 bus no 522 arrive but for only upto airoli.This is ridiculous when there are some other people who want to travel...

Hello,

There is only one bus (27) running from Gandhi market to vikroli depot. Again previously aleast next bus used to come in the gap of 15-20 mins but now since one month, the time gap is increased to 40-45 mins. That also leads to more crowd in the bus and delay in reaching the destination.
I prefer traveling in bus because I am doing night shift n trains are too crowded at the time I start my journey to office....

I take the AC 461 from Kanjurmarg to Jay Coach. And I have lot of grievances to share.
1. The frequency of bus is 40 mins. Although every driver or conductor I have interacted with says otherwise. (20 mins) But I am forced to stand and wait at the bus stop for that duration.
2. The AC doesn't work to it's full potential (whenever it is working)
3. The pace of the bus is so slow as compared to AC 422 or any other normal...

Dear sir,

Ref: cousumer no.[protected]*9

Complaint no. V-2293334, v-7165009 and v-2516421

With reference to the caption subject we have to inform you as under:

our monthly average consumption o[censored]nit are between 230 -250 for last two year. In the month of may 2015 our meter was recorded excess reading 9445 unit -864 as a result of which we had received the electricity...

Bus Route No. 246 from Borivali to Kandivali. (Transport Reg No. MH01 LA5970. BEST Bus Internal No. 3213). Date 2.3.2016, time 18.35 hrs. I travelled from Don-Bosco School to Hanuman Mandir. Being a Senior Citizen, got in the Bus from Front Door. Conductor who was on the back side, came towards front side only after Charkop Bus Depot. I asked for the ticket but was surprised that he asked my explanation as to why I didn't bought ticket earlier....

Dear sir/madam,
Location: Dharavi, Shafi compoud, Nagree bldg, (sub station).
The cables from sub-station has been connecte:d to shafi bldg for temporary purpose. It's a kind request that u dismental it as soon as possible.

Thanking you,...

High bill for the month of October 2015. My consumer number is :[protected]*6
I have already submitted the payment and also excess bill for the month of November 2015. I have never received excess bills previous months.
Please do the needful and adjust my bill as early as possible.
Thanking you.
PUNIWANT G. SHINDE....

To,
The General Manager,
Best services, Mumbai.

Dear sir,

THIS HAS REFERENCE TO ROUTE NO. 268 (LADIES BUS) STARTING FROM ANDHERI STATION, IN MORNING AT 9.15AM. This bus is a ladies bus but the conductors takes in all the GENTS COMMUTERS also, right at the starting stop, beacuse of which the ladies from the next stop have to travel by standing on doors and some literally hanging out.
I...

Consumer Number :[protected]*0 Consumer Name : Severinho Menezees I paid the bill amount of 1150(online) for the month of September. But in the month of October it shows me that I havent paid the bill and showing as arrears of 1141.I paid the total bill amount of 2070 for the month of October thinking that the amount would be reversed in the month of November.But the amount has not been reversed So for the month of September Units...

This is with regarding to my Residential Electricity Billing Complaint which i want to address...for C ward as its Error in Meter reading which was been taken from BEST electrical officials & due to this error my electricity Bill amount is been increased. In all previous months from January 2015 to September 2015 my unit usage (kwH) is between 500 to 740 and in the month of October 2015 & Nov 2015 it has gone up to double of 1419 and the...

I am a consumer of BEST electricity. My consumer number is[protected]*2. My address: Flat 52, Building no 7, seva samiti housing society, sion koliwada, mumbai -400037. Our electricity bill is Rs. 7540 for the last month while we just use one AC for 7 hours daily, a fridge and TV. This has happened in the past as well. This is an humongous amount and such amounts for non-usage of electricity is not acceptable. Request you to do the...