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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

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1.6
Updated: Aug 4, 2024
Complaints 521
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So far, so good. Brihanmumbai Electricity Supply & Transport Undertaking [BEST] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Brihanmumbai Electricity Supply & Transport Undertaking [BEST] will keep up the work and continue to help more customers with their concerns even better 🤝
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] reviews & complaints page 8

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D
dastageer jamadar
Aug 11, 2020
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Hi team,
This is amir hamja m jamadar. My electricity bill no. Is [[protected]] my electricity bill normal range ₹ 2000/- to 2400/- and i'll paid my bill on time regularly but this time electricity bill amount is ₹6790/- it's 3 times higher amount. I am ensure that i have not consume more unit of electricity. Kindly cut extra amount and resend regular cost.

Consumer number ([protected])
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    M
    MayurPatil007max
    from Chennai, Tamil Nadu
    Aug 8, 2020
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    Address: Sion DEPOT

    I am travelling from south mumbai to dombivali i took 50 rs daily pass and from sion depot by 8.45 am till 9.30 am i am waiting for non ac bus towards khopat 10 or more ac buses arrived where 50 rs daily pass is not applicable but non ac bus not arrived unfortunately i have to onboard ac bus. Today i am late for my office due to this issue.in this pandemic people are looking for saving a single penny but i have to pay extra 25 rs. Its hard to explain when we loose extra money when we have daily bus pass. Very bad to see when we cant use bus pass even though waiting for long.
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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      V
      Vekariamv Mukesh
      Aug 7, 2020
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      Due to covid-19 regulation, best bus conductor does not stop bus even only 2 person are standing (While 5 standing person allowed) specially by bus rout no. 709, 720, 707.
      They should at least take two person from each bus stop. I am waiting more than 1.5 hours, but no bus at s k stone bus stop. And also conductor misbehave with public and also saying "why i have to suffer from disease because of public" and "if i allow public to climb, i will be suspending and lost salary for 10 days nearly rs. 20, 000/-".
      Even in mira bhayandar, mbmt bus is not working. At least mbt bus should start upto borivali/ dahisar check naka.
      Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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        J
        JamnaDas Manihar
        Aug 7, 2020
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        My electricity bill for the month july has come too high, which is not possible.

        I would want to get a revised bill.
        Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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          A
          arifyusufshaikh
          Jul 28, 2020
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          Address: MUMBAI

          Dear best,

          I mr. Arif shaikh, consumer #[protected], would like to bring to your notice that i have received excess bill for the month july 2020. My average bill amounting is rs 400 to 600.

          Kindly check & send the revised bill.

          Awaiting your positive response.

          Regards,
          Arif shaikh.
          Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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            M
            mapaaa00
            Jul 28, 2020
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            Address: MUMBAI

            Dear best,

            I mrs rabia aslam mapari, consumer #[protected], would like to bring to your notice that i have received excess bill for the month july 2020. My average bill amount is from 350 to 400 maximum. Kindly check & send us revised bill.
            Awaiting your positive response.

            Regards,
            Mrs. Rabia.
            Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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              E
              ekartist
              Jul 22, 2020
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              Dear sir,
              My consumer number is[protected]. I got july bill 1600. Which is so higher than my last bills.in june i got 260 and in may i got 250. I live in one room kitchen i don't hv tv. Refrigrator, ac.
              I live alone. How it can go higher. Pls i am a student here pls look into this.
              Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                P
                Praveena Kumari
                Jul 21, 2020
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                I miss. Praveena karamanchi being a consumer of best undertaking having consumer no.[protected]*7 would like to draw your attention to the fact that there has been some mistake in sending me the electricity bill for the month of july 2020. I have been receiving an average bill of rs. 1300 to 1500.00 for the past six months but this time you have sent me a bill of rs. 4880.00 which is very much excessive compared to my usage. So i would like to request you to kindly rectify the bill and send me a fresh bill most urgently

                Also i had seen duplicate bill taken printout by your web site there has been seeing adjustment rs. 2600/- why this??? We had paid regularly then what is the adjustment added in our bill, plz rectify the same at earliest.

                Waiting for your earliest reply.

                Thank u
                Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                  M
                  Mayur Todankar
                  Jul 21, 2020
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                  My last 3 months average bill was 2600 but today I received a msg that July bill is 4600 which is 4 times normal
                  Please check and revert as it pure case of inflated bill.
                  My average monthly bill comes to 900 max 1200 but this is shock nor I am able to download the the bill from site
                  Please revert with proper bill
                  BEST Consumer no[protected]*3
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                    P
                    Poonam622
                    from Mumbai, Maharashtra
                    Jul 21, 2020
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                    Consumer number[protected]
                    We have received thrice the bill amount than what we recieve on a monthly basis.
                    We have paid all the bills till date and the newly generated bill is beyond our capacity to pay.
                    Please revise the bill and issue the correct one.
                    +1 photos
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                      K
                      K Red
                      Jul 20, 2020
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                      Your jul-20 elec. Bill for con. No:[protected] is way way over the expected bill - please review immediately
                      Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                        0
                        078 Nagma Shaikh
                        Jul 18, 2020
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                        Address: Dadar

                        Hello Sir/Madam,

                        My name is Azimabee Shaikh and my consumer number is "[protected]". I would like to raise a complaint about my high bill for the month of July 2020.

                        My Average bill for every month is[protected]/- Rupees and this time it suddenly comes as 3240/- Rupees, which is too high compared to the routine bill for every month.

                        I have also attached below with my last bill paid confirmation message for your reference. Please have a look at this matter and try to solve it.

                        I hope you will do the needful and oblige.

                        Thanks in advance,
                        Azimabee D. Shaikh
                        +1 photos
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                          N
                          nitin kurlikar
                          Jul 18, 2020
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                          Address: Bhaskar patil wadi , mahim ,mumbai 400016

                          Dear sir,
                          I have always paid my all previous bills on time.My consumer number is[protected].I received bill amount 4270 for the month of july. In detailed bill there is amount 2617 for net other charges.I dont understant what is this for.I want corrected bill to be resent to me.
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                            A
                            Ajazali87
                            from Mumbai, Maharashtra
                            Jul 17, 2020
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                            Address: R:08;F:GRD;W:;P:22/24;;RAMZAN ALI BUILDING;SAMUEL STREET PALA GULLY;HAZRAT ABBAS ROAD;CHINCHBUNDER;Pin:400009 Division:SOUTH Ward:2

                            Respected sir / madam,

                            I am azaz devraj and my consumer no.[protected].

                            Hello sir/madam,

                            We have received a high amount of bill july 2020 received for 9050/- account number [[protected] ].
                            Name : mrs. Sherbanu ahmed ali sayed

                            Normally we receive bill around[protected] rs every month, but this month it's more than double..

                            Can you please check and do the needful?

                            Thanks & regards,
                            Azaz devraj
                            [protected]
                            +2 photos
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                              S
                              Simrandeep-singh
                              Jul 17, 2020
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                              Address: Chira baZAAR

                              I have recieved a bill of Rs 14, 150 which way higher than my usual bill of approx. Rs 3, 000 for Feb 20 to May 20.

                              However we have received with actual consumption bifurcation of Rs 5296 and rest amount mentioned as other adjustments. What is the bifurcation of that balance amount of Rs 8500 approx. kindly provide the same month wise i do not want to spend money unnecessarily due to unknown amount in bill

                              Kindly check and provide break up of the amount for verification as i am going to pay for the consumption charges which i have record off, other unwanted charges would not be paid.
                              Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                                N
                                Nikita Chhadva
                                Jul 17, 2020
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                                Address: B-1 , Gul Bahar CHS , Barrack Road , Near Bombay Hospital , New Marine Lines , M - 20

                                We are getting bill of approximately rs 2200 on average

                                but for June month we are charged rs 6890 where as there is no such extra use
                                kindly verify and adjust this in next bill
                                Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                                  N
                                  Nikita Chhadva
                                  Jul 17, 2020
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                                  Our consumer Number[protected]

                                  very highly charged
                                  average bill rs 2200

                                  This JUNE month bill raised in July rs 6890
                                  Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                                    S
                                    Sonali Badavate
                                    Jul 17, 2020
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                                    Address: Ground floor, accommodation road, Colaba, Mumbai - 400 001

                                    Hello sir,
                                    My consumer no is[protected]*9
                                    I received online bill of Rs.14960/- in the month of July 20. This is huge amount of bill i received in my whole life. I don't know how this happened because I paid all the bills before July 20. So please check my account this is some mistakes done from your side & send me revised Bill so i can pay it before due date.

                                    Thanks,

                                    Consumer no :[protected]*9
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                                      R
                                      reshu dubey
                                      Jul 16, 2020
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                                      Address: BEST Electricity supply, Mumbai

                                      We have paid all the bills of last months - apr, may, june. Our usual bill amount is rs. 700 per month but this month we got rs. 10, 000 as our electricity bill. We need justice and clarification.
                                      My consumer number is[protected]*1
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                                        A
                                        Akshata Pai
                                        Jul 16, 2020
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                                        Best electricity bill is very high of month july 2020
                                        As my consumer number is [protected]
                                        Name: satyavati sainath pai
                                        My electricity usage is not much i pay my bill every month.
                                        My last bill was ₹450 for june 2020.
                                        But in july the bill amount is ₹1370.
                                        We haven't used much electricity this moth so how the bill is genrated so much high
                                        Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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