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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

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Updated: Aug 4, 2024
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So far, so good. Brihanmumbai Electricity Supply & Transport Undertaking [BEST] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Brihanmumbai Electricity Supply & Transport Undertaking [BEST] will keep up the work and continue to help more customers with their concerns even better 🤝
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] reviews & complaints page 9

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A
anujbohra
from Mumbai, Maharashtra
Jul 16, 2020
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Very high electricity bill for july 2020. I have paid all my previous month bills on time. Why so high bill amount?
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    S
    shrihit
    from Mumbai, Maharashtra
    Jul 15, 2020
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    Address: Lower Parel

    My regular electric bill is rs 1000 to 1500
    July 2020 bill is rs 6630

    I have not used any extra elecricity still bill is very high
    Pls present regilar bill
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      T
      The Sanskari Gamer
      Jul 15, 2020
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      I am jayesh savla from siddhivinayak annexe lower parel,
      Normally our light bill amounts to[protected] only but this time it has amounted to 4000 for the month of june 2020..
      Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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        S
        Sagar Wagle
        Jul 13, 2020
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        I would like to bring to your notice that i have received a very high bill for the month of june, 2020 amounting to rs. 5020. My average bill comes out to rs.[protected] only. Please provide proper reading bills instead of charging random bills. This is not acceptable as to how you are charging us saying that its an average but its not. We have never received this higher amount ever. I would like to get this issue resolved and send us the revised bill.

        Regards,
        Ramesh wagle
        Consumerno.[protected]
        French bridge, opera house,
        Mumbai - 400007
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          R
          [email protected]
          Jul 13, 2020
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          I mr. Lalmani upadhyay being a consumer of best undertaking having consumer no.[protected] would like to draw your attention to the fact that there has been some mistake in sending me the electricity bill for the month of june 2020. I have been receiving an average bill of rs., 400.00 to 650 for the past none months but this time you have sent me a bill of rs.12, 980.00 which is very much excessive compared to my usage. So i would like to request you to kindly rectify the bill or read again the meter and send me a fresh bill most urgently.
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            P
            Poonam Kirpalani
            Jul 13, 2020
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            Address: mumbai

            Hello. My elecricity bill for june 2020 is rs 13, 210/
            Againt previous months of an average of rs.[protected].

            Kindly look into it as i have never ever received such a high bill/ please look at the previous records of the last 3 years
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              A
              Accounts Seven
              Jul 11, 2020
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              To
              The manager
              Electricity board
              Brihanmumbai electric supply and transport
              Wadala mumbai.

              Sub : complaint against excess electricity bill consumer no :[protected]*0

              Dear sir,

              I have been receiving excess electric billing from three months for consumer no[protected]*0 in comparison to our uses/consumption.

              Due to the outbreak of coronavirus (Covid-19) the premises had been shut-down (Main switch off) from 15-mar-2020 i was expecting the monthly bill as nil / zero bill in the shut-down period.

              It has been notice that bill charges are very high since last three months. Details are given below

              Bill period[protected] to[protected] bill amount 79, 520/- (One-month bill amount)

              Prashant wankhede
              Consumer no[protected]*0
              D301, floor-1, plot-63b/64a,
              Shubahda chs ltd, sir pochkhanwala road,
              Worli rto office, worli colony, mumbai-400030
              Phone [protected]
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                S
                surendratax
                Jul 11, 2020
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                Address: cgs colony sector 7 antop hill, mumbai

                Electricity bill — high electricity bill - incorrect billing
                We have received too high electricity bill for the month of june 2020. My consumer no. Is [protected]
                +1 photos
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                  S
                  Sunesra Shakir
                  Jul 10, 2020
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                  Address: Murga Giran 4th floor,f.no 402 pathe bapurao marg, Grant road east

                  Consumer no:[protected]
                  Bill no:-[protected]
                  My bill which usually come for 1500/-. It has now come as 11, 700 which is nearly more than 6 times greater than average amount. Where the electricity consumption is also not that much.
                  There is some fault from your side only, this amount is too much.
                  Kindly do helpful for us and revert immediately.
                  +1 photos
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                    S
                    siddharth buccha
                    Jul 9, 2020
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                    I am residing at marine lines mumbai

                    My consumer number is

                    [protected]*6

                    [protected]*7

                    [protected]*1

                    My electricity bill form last march 2020, to june is very high, compared to earlier bills.

                    It is therefore requested to kindly look into the matter at the earliest as there may be possibility of meter reading faliure or some other issue.

                    Your early action in the matter will be highly appreciated.

                    Regards,

                    Siddharth buccha
                    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                      N
                      nikhil ajgaokar
                      from Mumbai, Maharashtra
                      Jul 8, 2020
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                      Address: 132/B Damodar Haridas Niwas,Bhatwadi,, Takandas Kataria Marg, Damodar HARIDAS NIWAS

                      With reference to the electricity bill for the current month is very high for most of our residents. Request for your urgent attention and intervention
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                        G
                        georgeantonyt
                        from Mumbai, Maharashtra
                        Jul 8, 2020
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                        My consumer no.[protected].
                        My average electricity bill is around rs 400 and never more than rs 1500.
                        For the month of june, i received an sms saying that my bill amount is rs 11130.
                        This is highly inflated amount by any standards.
                        Please rectify this immediately.
                        Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                          S
                          ShrAdha NagvekaR
                          Jul 8, 2020
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                          My name is shradha nagvekar.

                          My bill number is : [protected]

                          My electricity bill for the month of july ₹1520 is very high as compared to earlier months. I know that during lockdown period your representative cannot take the meter reading.
                          I again request you to solve my complaint against electricity bill.

                          Thank you!!
                          +1 photos
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                            R
                            Rohan Hogle
                            Jul 8, 2020
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                            Address: 2729, 3rd floor, room no 37, Dr M b Velkar street, CHIRABAZAR,

                            Our house is shut since more than a month. For month of june i had received bill amount of rs. 940/- which i believe it was for units used by me in month of may. Our house is shut since 7th june 2020. Now today i've got to know that bill amount for month of june when my house is completely shut is rs. 2160/-. There could be only two things 1) either you are cheating consumers or 2) charging consumers based on random chit system like whichever gets picked first you'll charge people. This is absolute cheating with consumers. If my house is shut and i'm receiving such drastic inflation of bill, i'm scared for those residing/using units out there! Kindly take a note of this issue or else have to get directions for hon'ble court and open up your scam with me!
                            Consumer number:- [protected]
                            Contact number :- [protected]
                            Adv. Rohan n. Hogle.
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                              N
                              Nisreenvajihi
                              Jul 8, 2020
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                              Bill dec 2019 isrs 1440.00
                              January2020 rs.680.00
                              February 2020 rs 1680.00
                              March 2020 rs 2640.00
                              April2020 rs 4750.00
                              May 2020 rs 9100.00
                              Account no.[protected]
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                                C
                                Chhaya Netam
                                Jul 7, 2020
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                                Hii, my name is Chhaya Netam. Our consumer number is [protected].
                                We have received more than doubled electric bill for this month.
                                Usually we receive around 500-700 per month but for June we received 1250, which is more than double.
                                We request you to look into this matter and send us correct electric bill.
                                +1 photos
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                                  S
                                  sohael memon
                                  from Mumbai, Maharashtra
                                  Jul 7, 2020
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                                  Address: Sewri Cross Road

                                  For last 3 month I have paid my dues regularly and was getting normal Bil around 4-5 k according to my usage but the new generated bill says that I have to pay more than 22k which is not correct please fix your meter reading or bill calculating mechanism this is really insane.
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                                    K
                                    Kaushal Daftari
                                    Jul 7, 2020
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                                    Hello i am chetan daftari my consumer no is [protected] today i have received bill of rs 21360... Bill date is 6/7/20 and due date is 29/7/20 this time charges are too high from your best side kindly check into this matter how charges are too high... We are paying the bill regularly and sometimes we are not receiving the bill
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                                      K
                                      Kanhat
                                      from Delhi, Delhi
                                      Jul 6, 2020
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                                      Address: 601 Macropolo Lalbagh Mumbai

                                      Resident at 601 macropolo bank of india quarter since last 4 years average bill 600/800 per month

                                      Now last three months 830 bill paid suddenly 4270 bill

                                      What a shocking thing on middle class customers pay double triple why?

                                      Why no accountability

                                      Tarla k bakhru
                                      Macropolo
                                      Lalbagh
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                                        Y
                                        Yadavbest2020
                                        Jul 1, 2020
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                                        Address: DIN BANDHU NAGAR SALT PAN ROAD WADALA

                                        My consumer number is[protected]*9 named vishal ramjit yadav
                                        My normal bill goes approximate 2000 rs.. Per month.. But for the month of may it hiked up to 8000 rs... Which is default. My 2 months bill is 11040 rs.. I have my own shop... So der is no matter of work from home... So kindly look into the matter asap... So that i can pay my bills as soon as possible.. Thanking you
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