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Britannia Industries Complaints & Reviews

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Last updated Mar 30, 2024
Complaints 481
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258
Unresolved
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Britannia Industries Phone Numbers

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1800 425 4449
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+91 33 2287 2057
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20
+91 80 3940 0080
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+91 80 2526 3265
+91 80 2526 6063

Britannia Industries Website

Britannia Industries Head Office Address

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Bangalore
Bangalore District
Karnataka
India
560048

Britannia Industries reviews & complaints page 23

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L
Lavesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bug in marie vita biscuit packet

Address:Pune, Maharashtra

This is something very important and shocking

I had purchased britannia marie vita packets. From star bazar, phoenix mall, pune branch which belonged to lot no- a081420 with packing date-02/08/14.

Soon the next day i opened the packet, i found bug while eating the biscuits. I have the picture taken of the same but could not attach it due to size limitation. I have also kept the packet to show if some authorized...
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sksj786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product = cheese cubes , misbehavior of company's employee

Address:Jaipur, Rajasthan

Good afternoon sir, i was purchase Britannia cheese cube of price 112/- from reliance fresh, khatipura, jaipur on 13/08/14 with my other goods. when this cheese was opened we find this all fungus & can not use for eat . i contact them customer call center toll free no. & explain all problem, as per her guide line i dropped her a complaint mail with fungus cheese pics ( [protected]@britindia.com ) . then after two days i was received...
+3 photos
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M
Mahima Khanter
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Alive insects in biscuit packet

Address:Chennai, Tamil Nadu

I purchased a Milk Bikis biscuit packet from Puraswalkam, Chennai. When I opened it had ants walking on the biscuits. The packaging date of the packet is 04/07/14 and the lot no. is A071438. I called Britannia toll free they registered my complaint and promised a call back in 24 hours. When I got the call the executive says its not the mistake of the factory so he will courier a few biscuit packets to my address. I said that is not the solution...
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B
bhumik9283
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stale and rotten britannia veg. cake

Address:Anand, Gujarat

We bought Britannia veg. Cake on 24th July from D-Mart, Anand, Gujarat.After opening the seal of cake packet two fungal spots were found with rotten smell of the product and at that same day we wrote to the Britannia customer care. They sent complaint number on the very next day. till date we are keeping follow up to know about their step regarding our complaint but we are very disappointed with their poor response. so now, i want you help...
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R
rajeevmakayiram
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

White thread in milk bikis

Address:Coimbatore, Tamil Nadu

Date : 27 Apr 2014
Time : 6:30 PM

Team,
I bought a Britannia Milk Bikis in Coimbatore for my 1 year old daughter. When she was having biscuit, all of sudden she started coughing and vomited completely. While inspecting we found WHITE Nylon Thread in one of the biscuit she was having. We took her to the nearest hospital and consulted the doctor for any remediation. He gave one tablet for loose motion.
Please...
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D
derick
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad packaging & FIFO not masintained

Address:Thane, Maharashtra

[protected][protected][protected][protected] From: [protected]@hotmail.com To: [protected]@6otmail.com Subject: faulty packing Date: Fri, 22 Nov 2013 18:29:55 +0530 hi sir/madam This is 2 get 2 ur notice packing is not proper & ur FIFO is not maintained i hve been tracking ur packet d @7 cashew good day pkd 05/07/13 lot no A071321 14 there is a whole in d seales packet last week i got a pkt...
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K
kailash doke
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pease of hair in your product Marie Gold

Address:Mumbai City, Maharashtra

I kailas doke eating daily your Marie Gold. In this process one day i found one pease of hair in your one pease of Biscuits and i also informed through customer no.[protected] dt.23.09.13 as per my complaint your executive Mr.Sachin Shelar (Mobile:- [protected])came my office and take same sample with him. After that as on 03.10.13 i received a call[protected] from your office(call recorded with my cell) and she mention orally it will...
+1 photos
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X
xylene
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreign matter in bread

Address:Mumbai City, Maharashtra

Thick Gummy Dark colored foreign matter found in 4 to 5 slices of "Britannia 100% Whole Wheat Bread" Lot no JA14 with expiry date 19 April 2013. This was purchased from RAMDEV store, Moraj Residency off Palm Beach Road, Navi Mumbai. Please take necessary preventive actions. Bread handed over to the store. photos attached.
Direct complaint made to company representative but poor response.
Narinder Singh
E-mail...
+4 photos
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D
dubeyashish786
from Gurgaon, Haryana
Feb 16, 2022
This thread was updated on Feb 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Found Plastic wire in Biscuit

Address:Gurgaon, Haryana

HI Dear ,
I have a complaint regrading a Biscuit company BRITANIA ....as i purchased a Tiger Crunch day before yesterday and when i started to eat one of biscuit i found a Plastic wire in it and i get shock to see that as its so dangerous in terms of health , and i also do suspect about hygiene concern . Kindly look at this issue...
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N
naveenghandhi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

weight is less

Address:Bangalore, Karnataka

This is my second complain again quality & quantity your Britannia daily fresh bread is very bad test. i dont know what's ur recipes u mentioned on ur wrapper & what using in ur bread. And ur all britannia Daily Fresh breads are very less weight what ur mentioning ur wrapper. please check ur products before going to market....
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T
Tecry1234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNETHICAL PRICING AND FRAUDULENT PRACTICES

Address:Bangalore, Karnataka

I bought a "Britannia daily Fresh Dahi 400 Gm" yesterday. While picking it I also saw "Nestle Slim" Dahi as well. I saw the price of Nestle was 40/-. I thought I don't need any slim dahi for 40/- and went ahead with Brittania. I thought the price is definetley less than or equal to Nestle. When I tried to see the price, I couldn't make clearly what the exact price was. As it was printed on the corner of the...
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J
Joshni Sanjay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Britannia toned milk tastes bitter

I bought 2 packs of Britannia toned milk from a newly inaugurated Super market near to my house on 17Th Dec.

As i opened The second one yesterday after using The first pack,i found dirty smell coming and The milk tasted bitter.

The pack was not puffed or leaking when i bought it from The shop....
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Yashsvijay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stone found in 'Brittania Cakes 'Yummy Fruit''

Address:Bhopal, Madhya Pradesh

I took a small stone out of my mouth after eating a cake piece from a Britannia Cakes 'Yummy Fruit' Packet. (See photo attached). I am certain that this is a piece of stone and therefore Im filing this complaint. Here are the details on the pack - Pkd - 24/11/12, LOT No. B1112A9 (Photo attached). I have both the stone and the packet with me....
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Dr. RAJEEV
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess charge than mrp on bread

Address:Dehradun, Uttarakhand

SIR

SHOP KEEPERS HERE CHARGES EXCESS THAN PRINT ON BREAD eg WHOLE WHEAT 400gm THEY ASK Rs. 17/- OR MORE

THOUGH IT IS HAVING PRINT Rs 16/- TO SELL WHEN WE ASK FOR CASHMEMO THEY NEVER PROVIDE.

SOME TIME BACK THERE WAS ALSO AN OFFER FROM COMPANY WHICH WAS PRINTED ON BREAD Rs 1/- OFF

EVEN THAT WAS NOT GIVEN BY THE SHOP KEEPERS

ONCE I ASKED TO THE PERSON OF SUPPLY...
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C
charucc
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fungus in sealed packet of dahi

Address:Bangalore, Karnataka

Hello
I bought packet of dahi (britannia daily fresh) from Food World, Infosys campus branch, electronic city, Bangalore, the date of purchase of 08th Feb 2012, to my surprise the sealed packet of dhai had fungus in it which is definitely not edible
Few data points about manufacturing and expiry dates:
Manufacturing date:27/01/2013
Expiry date: 11/02/2012
Batch number: GB25012BIL
I am attaching pics...
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S
samegro
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cream biscuits with cream ??

Address:Gurgaon, Haryana

Hi there !!

i am writing to bring to your notice of Britannia to take a check on the QUALITY of your products !

This is to bring to your notice , that i bought packet of BOURBON biscuits , a product of Britannia and to my surprise 90% of the biscuits have NO CHOCOLATE CREAM.

this could be interesting topic for media as i guess there is no more money for "Chocolate cream" as its all gone...
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kumar anshu
from Ghazipur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad taste

Address:Jharkhand

I am from jharkhand near by giriidih dist. named suriya here I found bad taste all product of britania such as good day, marry gold,creamtreat but when i comlain britania distributer he told me jo dukandar udhaar leta hai use duplicate deta hoo. jo nagad leta hai use original deta hoon.Every one knows about the black marketing no body is to clarify the problem.if any body want to check cal me I will give u proof atmy email [protected]@yahoo.com...
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K
kumar14
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charge

Address:Sonipat, Haryana

respected sir/ madam
on dated[protected] i visited the karnal at the time of returning i stop haryana raodways depot Gannour sonipat for a little while.i purchase the britania good day cookies 84.5g from there.but the seller took me extra price for that product and the printed rate is also not show on the packet.he took me 25 rupees for that packet.but i wondered when i see other packet on the other packet...
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Ujwal Sharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Glass Pieces in Cookies

Address:Pune, Maharashtra

Glass pieces found in Britannia Good Day Cookies. I was feeding the cookies to my 1 year old child. Fortunately I took one bite & found the Glass pieces crushing in my mouth. Please find attached snaps.
I immediately called up customer care cell at[protected] to register my complaint, reference no provided is 12137. Later I received a call on my mobile phone and the executive came to my place and inspected the glass pieces....
+9 photos
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Rishabh007
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Bad Quality Of Rusks !!

Address:Uttar Pradesh

I purchased Britannia Rusk few days ago. My child opened the packet and ate 3-4 rusks and immediately he started vomitting. After that when I checked the rusk packet it was smelling very bad and Kerosine oil smell was coming from it. When I rushed to Doctor he told me the case of food poisoning.
When I tried to contact Britannia company toll free no. there is always no response. Now I request you to take strict action against...
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