Claimed

Britannia Industries Complaints & Reviews

2.9
Updated: Jul 18, 2024
Complaints 482
Resolved
259
Unresolved
223
Contacts

File a complaint to Britannia Industries

Having problems with Britannia Industries?

File a complaint and get it resolved by Britannia Industries customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Britannia Industries reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhishek Damedhar
from Savantvadi, Maharashtra
Aug 7, 2018
Resolved
Report
Copy
Resolved

Address: New Delhi, Delhi

I received this type of email please inform me it is original or fake.

Dear sir...
Its, our immense pleasure to inform you, your resume is selected by company, and offer you this job opportunity with "britannia industries ltd" company. At the time of joining, your job post will be "maintenance supervisor". Monthly salary will be 18, 500 – 22, 000. Pf and accommodation provide my company.

But your appointment date:- 13th & 14th of august 2018...

Venue address…, : — 2nd floor, building no. B2/h2- 1048, near hotel dilli inn, adarsh nagar metro station, new delhi (110033).

Tel : — [protected] (10:00 am to 04:00 pm)
(H. R. Department)

Kindly go through the sms & carry educational certificates, (Photo copy with original), 4 passport size photo, id - proof, and last salary slips if you have.

No registration fees, only you pay security amount 2050/- for training + dress charge + medical facilities provide by company. This amount will be refundable with first-month salary.

Only two hours process at the venue. On the spot joining letter + training letter + id card issued by hr department and work location in your home town...

Looking forward to welcome you on board, wish you all the best for your future endeavors.
Sep 8, 2018
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
Britannia Industries Customer Care's response
Dear Abhishek,

Kindly write to us at [protected]@britindia.com and our team will get in touch with you.

Thanks,
Team Britannia
Sir I have pay money 2050 for my dress charge and I send my documents zerox also sir they have send me a call letter and also tell a man will call for you and to attend training in chennai next also I want to pay money 7000 for police verification, food, accomodation, living

regarding job email - Comment #3205695 - Image #0
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sayed zaid
    from Mumbai, Maharashtra
    Aug 5, 2018
    Resolved
    Report
    Copy
    Resolved

    bourbon biscuits

    Address: Mumbai City, Maharashtra, 400086

    I had purchase britana bourbon when i check in ingerdient column i saw different types of code i saw 471/322 it state that is animal fat. 471 is pig fat its pig fat reply me yes/ no so confirm that you are using animal fats in all the items.
    Because i m using britannia product since longs when saw 471 is pig fat i throw bourbon biscuits into dstruib so confirm that 471 is pig fats...
    Helpful
    3 other people found this review helpful
    3 found this helpful
    3 Comments
    Report
    Copy
    K
    Khadar Bac
    from Hyderabad, Telangana
    Jul 31, 2018
    Resolved
    Report
    Copy
    Resolved

    I got a call letter from Britannia industries for "maintenance supervisor" in my state Andhra pradesh, and they give me an appointment date on 8th & 9th August 2018
    Venue Address:--Near Hotel Dilli Inn, Adarsh nagar metro station, New Delhi(110033),
    and they maild me from this ID: [protected]@gmail.com,
    is this is true or fake call letter ?
    +1 photos
    Sep 2, 2018
    Complaint marked as Resolved 
    Britannia Industries customer support has been notified about the posted complaint.
    Verified Support
    Aug 02, 2018
    Britannia Industries Customer Care's response
    Dear Khadar,

    Kindly share your details via email to [protected]@britindia.com and our team will assist you.

    Thanks,
    Team Britannia
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      viatla
      Jul 12, 2018
      Report
      Copy

      Address: Krishna, Andhra Pradesh, 521137

      We run a retail chain of supermarkets in AP and has a central purchase in Vijayawada. Our company is registered with Modern Trade Distributor and also has monthly Displays with the company.

      Distributor used to settle this display with very delayed dates and now stopped completely. No company personal to talk to at present, either SO/ASM as both resigned from Britannia.

      My main issues are, all bills are billed with basic margin only. No schemes even though I purchase in cases and my volumes are good. The distributor uses his own billing software unlike others like HUL, P&G or Cadbury where the schemes or offers and display will come automatically protecting the retailers.

      Kindly advice and protect us.
      Britannia Industries customer support has been notified about the posted complaint.
      Can someone respond to my issue please or provide me a contact so I can speak to. Thank you.
      D mart refused to sale biscuits of Britannia Treat informing that our rack will be empty.we have inquired manager but he says same thing.I[censored] have not to sale this item why u have placed in rack or applied any restriction for quantity
      Hi
      I am distributor of Britannia Biscuits in gwalior
      i have left the distributoship last month and its been 35 days the stock is aging and most of it is expired
      i am countinously calling the local officers for the problem but there is still no response
      no one is listening SO and officers here
      Please kindly help
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        anjaneyulu ravichetty
        from Bhimunipatnam, Andhra Pradesh
        Jun 23, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: 505172

        We are facing issues related to the supply of products from the distributor in our area which is peddapalli, telangana 505172. The distributor is so arrogant and not supplying he products for the past 6 months.
        We lodged a complaint on the same and no action is taken from your side as well.
        I request you to look into the matter and hoping some resolution for the issue we are facing for long time.

        My details:
        Name - anjaneyulu
        Suguna super market,
        Peddapalli, telangana - 505172
        Mobile - [protected]
        Aug 1, 2018
        Complaint marked as Resolved 
        Britannia Industries customer support has been notified about the posted complaint.
        Verified Support
        Jun 24, 2018
        Britannia Industries Customer Care's response
        Hi Anjaneyulu,

        We are sorry for your experience. Kindly write to us at [protected]@britindia.com and our team will take this forward.

        Thanks,
        Team Britannia
        I had applied for production supervisor post in britannia via jobshine.come I recived email should I believe this email or not
        The offer letter is recived as shown below
        Please give an idea it's genuine or fake.

        no supply of products in peddapalli, telangana - Comment #3167616 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naveenkumar M
          from Bengaluru, Karnataka
          Jun 22, 2018
          Resolved
          Report
          Copy
          Resolved

          June 22, 2018

          Applicant no. 11452346

          Britannia industries ltd

          R. S. B call letter: —

          It is our good pleasure to inform you that your resume has been selected for our company offered you to join as "maintenance supervisor" post in respected department. Salary started (18, 500 to 24, 000) with company payroll.

          Job location : — in your state.

          Appointment date :- 30th of june 2018.. (10:00 am to 04:00 pm)

          Venue address: — near hotel dilli inn, adarsh nagar metro station, new delhi (110033).

          Tel : — [protected] (10:00 am to 06:00 pm)

          Kindly go through the sms & carry educational certificates (Photo copy with original), 4 passport size photo, id - proof. And last salary slips if you have.

          No registration fees. But you pay a security amount 2050/- for training + dress charge + medical facilities. This amount will be refundable with first-month salary.

          Only two hours process at the venue. On the spot joining letter + training letter + company id card issued by company hr department. And work location in your home town...

          All accommodation provide by the company with pf and esi.

          We welcome you to company and look forward to having a long and mutually beneficial association with you.
          Jul 27, 2018
          Complaint marked as Resolved 
          Britannia Industries customer support has been notified about the posted complaint.
          Verified Support
          Jun 24, 2018
          Britannia Industries Customer Care's response
          Hello Naveen,

          Kindly write to us at [protected]@britindia.com and our team will get in touch with you. If required
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suhani Maheshwari
            from Aurangabad, Maharashtra
            May 12, 2018
            Resolved
            Report
            Copy
            Resolved

            I was looking for a job and got to know abt a vacancy on olx.com which said me to call up ms arohi. I called her up then she said me tht u have been selected in britannia and you need to deposit 3k and i did that as both olx and britannia are trusted brands. Then she asked me for 18k and 12k at 2 different times and i did that as i had already started with this process of doing so. Now they have blocked my nos..
            Hoe can someone use such higher brands to do all this #.
            I need my money back anyhow.
            +1 photos
            Jun 13, 2018
            Complaint marked as Resolved 
            Britannia Industries customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2018
            Britannia Industries Customer Care's response
            Dear Suhani,

            Kindly share your details via email to [protected]@britindia.com and our team will assist you.

            Thanks,
            Team Britannia
            May 16, 2018
            Updated by Suhani Maheshwari
            Ok..Will do that
            May 22, 2018
            Updated by Suhani Maheshwari
            I have already sent u mail...Not received any reply yet...Waiting for it
            Very bad service by you all

            job fraud - Comment #3103294 - Image #0
            Fungus is found in the Britainia cake which hasn't passed the expired date yet.

            job fraud - Comment #3133488 - Image #0
            job fraud - Comment #3133488 - Image #1
            job fraud - Comment #3133488 - Image #2
            Helpful
            1 other people found this review helpful
            1 found this helpful
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shoob
              from Bengaluru, Karnataka
              May 6, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: 560097

              It is a matter of disappointment when you categorise a product best of all others in market and then quality goes down with time and new marketing strategy.in the new chunkies pack, the cookies are smaller in size, taste just like a simple butter cookie, and hardly i could found choco chips. I thought may b this has happened with one pack and the next pack had the same type of cookies with less choco chips. Initially, every bite of the cookie was filled with choco chips and it was a surprise with every bite. Completely disappointed and will not buy it again unless you come with a solution to this.
              Jun 8, 2018
              Complaint marked as Resolved 
              Britannia Industries customer support has been notified about the posted complaint.
              Verified Support
              May 07, 2018
              Britannia Industries Customer Care's response
              Hello Shoob,

              Your feedback is important to us. Kindly write to us at [protected]@britindia.com so our team can take this feedback forward.

              Thanks,
              Team Britannia
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                K C Tiwari
                from Kathor, Gujarat
                Apr 14, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Valsad, Gujarat, 396001

                I purchased good day family pack of 6 biscuit packets inside from d mart valsad on last month and today open one packets from this and found plastic hairs like in buntch inside biscuit. This is very harmful of human and it's clearly shows that you are not mentioned your quality as per fssai guide line and brand of your name.
                This is very bad experience with me and my family.
                Please do action and give reply.
                Same photo attached
                +1 photos
                May 17, 2018
                Complaint marked as Resolved 
                Britannia Industries customer support has been notified about the posted complaint.
                Verified Support
                Apr 15, 2018
                Britannia Industries Customer Care's response
                Hello K C Tiwari,

                That shouldn't have happened! Kindly share your contact details, and our team will connect with you in this regard.
                Verified Support
                Apr 16, 2018
                Britannia Industries Customer Care's response
                Dear K C Tiwari,

                We apologize for the inconvenience caused. Kindly share your contact details with us at [protected]@britindia.com so that we can pass this on to our team.

                Thanks,
                Team Britannia
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anand95
                  from Eluru, Andhra Pradesh
                  Apr 9, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Krishna, Andhra Pradesh
                  Website: [email protected]

                  28.03.2018 i have received recruitment message on my phone they give britannia.[protected]@gmail.com this mail id to forward resume, then i forward and the next day i have received call this number[protected], they ask me to deposit dress amount 3550/-, and they give the a/c number narayan dutta no.[protected]. ifsc code SBIN0002028. I deposited same number, after received amount they inform me your dress and appointment order come 2 days after. after two days i am not received, i am called this number[protected], the number is switched off, so please refund the money
                  +1 photos
                  May 13, 2018
                  Complaint marked as Resolved 
                  Britannia Industries customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 11, 2018
                  Britannia Industries Customer Care's response
                  Dear Anand,

                  Kindly share your details via email to [protected]@britindia.com and our team will assist you.

                  Thanks,
                  Team Britannia
                  Dear Sir/Madam,
                  I am from kolkata.I am running a retailer shop.my pincode is 700028.

                  Britannia Distributor unable to supply required goods to out end.

                  please do need full

                  Regards,
                  Gobinda Chandra Saha
                  [protected]
                  [protected]@gmail.com
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sandesh Kesarkar
                    from Mumbai, Maharashtra
                    Mar 21, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    a worm in the biscuit packet

                    Address: Thane, Maharashtra, 400606

                    I have purchased the britannia 50-50 biscuit 10 days back and today when i opened it, i found a worm inside the packet and also the biscuit which she ate. The video. There is also foul smell to the biscuits which confirms that worm has lived inside packet for long time and grownup inside the packet. There is vast chances that the biscuit must have fallen during packing and picked-up carelessly and put into packing machine. What is the temperature...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    2 Comments
                    Report
                    Copy
                    V
                    Vijay Lekawale
                    from Yaval, Maharashtra
                    Mar 9, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    I am regular customer of your product, on 7th march i brought good day cashew biscuit (Great international family holiday) from a general store from shirur (Pune).
                    I am very disappointed after tear of a biscuit pouch. I found 3 burn biscuit in pouch, other biscuit test is bitter and burnt smell,
                    Pls monitor your quality specification.
                    +2 photos
                    Apr 24, 2018
                    Complaint marked as Resolved 
                    Britannia Industries customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 12, 2018
                    Britannia Industries Customer Care's response
                    Hello Vijay Lekawale,

                    Oh, this shouldn't have happened! Kindly share your contact details and we'll have someone from the team to connect with you in this regard. 
                    Verified Support
                    Mar 23, 2018
                    Britannia Industries Customer Care's response
                    Dear Vijay,

                    We apologize for the inconvenience caused. Kindly share your contact details with us at [protected]@britindia.com so that we can pass this on to our team.

                    Thanks,
                    Team Britannia
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Krishna44551
                      from Hyderabad, Telangana
                      Mar 3, 2018
                      Report
                      Copy

                      Address: 500039
                      Website: Quickr Jobs

                      I got a job offer from ur britannia company with following number[protected].
                      Today i got a call from ur hr for telephonic interview with the following number[protected]..

                      They said i got selected and told me to do security deposit of rs. 1400.00 in the following bank account:

                      Satyaprakash solanki a/c[protected] ifsc code: punb0137800,
                      And told me to send bank deposit reciept in whatsapp to the following number[protected].

                      Please verify the following details and take necessary action and save lot o[censored]nemployed students going to the trap of fake job offers...
                      Britannia Industries customer support has been notified about the posted complaint.
                      Mar 03, 2018
                      Updated by Krishna44551
                      I already sent my complaint Email to [protected]@britindia.com...please take following action
                      I am a small shopkeeper from Sunam, dist. Sangrur(Punjab).Recently, the dealer of britannia has got changed in our city and he is refusing to replace my expiry(expiry date :[protected].Kindly check so that I can continue with your products.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        Unwrapimpulse
                        from Bhubaneshwar, Odisha
                        Feb 28, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        With due regards i'd like you inform the company that we found burnt milk bikis biscuit inside the sealed packet which was bitter to taste. The packet was purchased on 26th february 2018 from a big and good grocery store.
                        Pkd 20/1/18
                        Lot no. B011891
                        Machine code: pl1f10b
                        This is the 1st time we have faced such an issue. We have been consuming milk bikis by britannia from the past 8 years.
                        It seems like the product didn't have any quality check before packaging it.
                        I hope not to face the same in the future from such a reputable brand.
                        Thanking you.
                        Apr 3, 2018
                        Complaint marked as Resolved 
                        Britannia Industries customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 28, 2018
                        Britannia Industries Customer Care's response
                        Dear Consumer,

                        Thank you for taking the time out to review our product. We are sorry you feel this way. Please email us at [protected]@britindia.com and our team will get in touch with you.

                        Thanks,
                        Team Britannia
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sairajeswarisimhambhatla
                          from Visakhapatnam, Andhra Pradesh
                          Feb 22, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hello,
                          I observed recently that britannia bourbon biscuits chocolate creme got reduced to great extent providing us 3 small zero sized creme instead of sandwich between the biscuits.
                          I request you to stop these kind of marketing strategies otherwise there is a chance in decrease of sales.
                          Trust and taste are more important when it comes to creme biscuit.
                          Hope you consider my point and make it as usual.
                          I my self not buying the biscuits from the minute i saw your cheating the consumers.

                          Thankyou.
                          Apr 4, 2018
                          Complaint marked as Resolved 
                          Britannia Industries customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 23, 2018
                          Britannia Industries Customer Care's response
                          Dear Consumer,

                          We are sorry you feel this way. Please share your contact details with us at [protected]@britindia.com and we'll get in touch with you in this regard.

                          Thanks,
                          Team Britannia
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ameen Ulla
                            from Chennai, Tamil Nadu
                            Feb 10, 2018
                            Report
                            Copy

                            வெள்ளி

                            Dear respected sir,

                            Last month i post a job through this mail i'd ([protected]@gmail.com). Now i receive a mail as follow

                            (Feb 09, 2018
                            Applicant no. 11452346

                            Britannia industries ltd


                            I. M. S call letter: —

                            It is our good pleasure to inform you that your resume has been selected for our company offered you to join as "maintenance supervisor" post in respected department. Salary started (18, 500 to 24, 000) with company payroll.

                            Job location : — in your state.

                            Interview held on : — 17th of february 2018.. (10:00 am to 04:00 pm)

                            Venue address: — 1st floor, hiring innovation, near adarsh nagar metro station, new delhi (110033).

                            Tel : — [protected] (10:00 am to 06:00 pm)

                            Kindly go through the sms & carry educational certificates (Photo copy with original), 4 passport size photo, id - proof. And last salary slips if you have.

                            No registration fees. But you pay a security amount 2050/- for training + dress charge + medical facilities. This amount will be refundable with first-month salary.

                            Only two hours process at the venue.

                            On the spot joining letter + training letter + company id card issued by company hr department. And work location in your home town...

                            All accommodation provide by the company with pf and esi.)

                            Can i beleive this mail and go forward through this mail. Please clarify me this is true or fake mail...

                            Thanks and regards,
                            Ameenulla. S
                            Britannia Industries customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              siddhant.y
                              from Mumbai, Maharashtra
                              Feb 1, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai City, Maharashtra, 400069

                              I opened a 50-50 sweet and salty biscuit, after eating half package i come across a biscuit with hair in it. This was extremely disgusting and dangerous. Britannia is a well known brand with least expectation of hygiene. This could have been a severe accident.

                              I demand a strict action and compensation for the same.

                              Enclosed- picture of biscuit with the hair. We still have the sample.

                              Regards,
                              Siddhant
                              +2 photos
                              Mar 8, 2018
                              Complaint marked as Resolved 
                              Britannia Industries customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2018
                              Britannia Industries Customer Care's response
                              Dear Siddhant,

                              We apologize for the inconvenience this may have caused you. To enable us to address your concern, please write an email to [protected]@britindia.com with contact details and complete description of your issue so that our team can get in touch with you.

                              Thanks, Team Britannia
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tanaji Nagtilak
                                from Mumbai, Maharashtra
                                Feb 1, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Solapur, Maharashtra
                                Website: [email protected]

                                I have purchased good day britannia biscuits and found one iron wire in the biscuit. Immediately i informed company authority, ref no 55288 & then to national consumer forum under ref no 583630. I receive no reply from the company as such i'm forwarding this message at yours about my feed back, please look in to the matter and avoid playing with the consumers.
                                +1 photos
                                Mar 6, 2018
                                Complaint marked as Resolved 
                                Britannia Industries customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 02, 2018
                                Britannia Industries Customer Care's response
                                Dear Tanaji,

                                Apologies for the inconvenience. Kindly share your concern in detail along with your contact number with us at [protected]@britindia.com so that we can pass this on to our concerned team.

                                Thanks,
                                Team Britannia
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mohitbalyan1111
                                  from Noida, Uttar Pradesh
                                  Jan 19, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi, i submitted a complaint to britannia when i found a hair like thing in britannia good day biscuit and they send a person named vijay to my home to pick the sample and also he comfirmed that if was in the biscuit. He told me that biscuit will be sent to banglore and will be checked and we will reply you within 10 days and its been more than 42 days they haven't replied me yet.
                                  I have even emailed them again and again but they are not reponding. I am even having the sample photo also.
                                  My complain number in britannia is 54094.
                                  Feb 19, 2018
                                  Complaint marked as Resolved 
                                  Britannia Industries customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 19, 2018
                                  Britannia Industries Customer Care's response
                                  Hi Mohit,

                                  We are sorry to hear that. We have forwarded this to our team for further proceedings. We request your patience in the interim.

                                  Thanks,
                                  Team Britannia
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Micky Abraham
                                    from Kerur, Karnataka
                                    Jan 17, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Ernakulam, Kerala, 686691

                                    Im very angry about this incident. i bought a packet of Britannia good day today and opened to find biscuits containing cobwebs and larvae inside. its so disgusting to see them move inside the biscuits. it also had bugs which run around.
                                    is this truly the food material you send away as "eatable". i wonder.
                                    i don't care if it is problem of stocking or anything..this kind of situation is not forgivable..that too from a renowned company like Britannia. shame on you!!

                                    i will make others aware about this. i want some action.

                                    the biscuit packaged date is 26/8/17. i bought on 17/1/18. its said it is best before 6 months from packaging. still 1 and half month left for expiry.
                                    +1 photos
                                    Feb 20, 2018
                                    Complaint marked as Resolved 
                                    Britannia Industries customer support has been notified about the posted complaint.
                                    Jan 17, 2018
                                    Updated by Micky Abraham
                                    few more pictures.
                                    please guys.. don't buy a Britannia product if you don't want to go through this.

                                    Verified Support
                                    Jan 19, 2018
                                    Britannia Industries Customer Care's response
                                    Hi Micky,

                                    Apologies for the inconvenience. Kindly share your concerned in detail along with your contact number with us at [protected]@britindia.com so that we can pass this on to our concerned team.

                                    Thanks,
                                    Team Britannia
                                    Advised to file complaint with your area District Designated Officer (Food Safety)for initiating regulatory action as no purpose will be served complaining to manufacturer, stockist and retailer.
                                    Fungus on cake

                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #2985031 - Image #0
                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #2985031 - Image #1
                                    Spoilt milk drink. It was stinking and undrinkable. The manufacture date and details are attached.

                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #2995618 - Image #0
                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #2995618 - Image #1
                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #2995618 - Image #2
                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #2995618 - Image #3
                                    As posted previously on Good Day cashews, it is looking from same manufacturing unit which is 9C. Please cancel the licence for this manufacturing unit which seems to be repeating on quality issues. Even if it is partner's
                                    site, it is Britannia's responsibility to ensure the quality whomever they are collaborating with for manufacturing.

                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #3238179 - Image #0
                                    I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. - Comment #3238179 - Image #1
                                    Helpful
                                    Found this helpful?
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit