BSNL — received fraud call

I received fraud call for refunding my debited amount of bank of india account.
Please check below attached file of mail which i received from consumer complaints.
Is this correct email of consumer complaints?

Received a fraud call from this no. : [protected] and he told me he is calling from consumer complaints & told me he will refund amount through upi.
And he sent request on phone pay from this no : [protected] and told me to pay 24999 but i declined his request.

Please check and take action otherwise he will do the same thing with other people.