Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Since few days I'm having issues with the 3g data. Inside house the network is nil. And sometimes it doesn't even work outside. I contacted customer care also but it doesn't seem to work. I even tried apn settings and also removed the sim and inserted again. I'm facing a lot of problems due to this. I think it's because of less towers here, but it is a government run service and they should not be such issues to customer. Please rectify this...

I'm using a bsnl broadband service for past three years. The customer service is pathetic. There is no support provided by them during weekend.

I have a connectivity problem since past one month and raised n number of complaints with the 24/7 customer support. But there is no response for resolution. When i call the number, they say they will take immediate action but the problem is still there.

I'm paying the...

To,
General manager
Bharat sanchar nigam limited
Bangalore telecom district
Bengaluru

Regarding: correction of billing address of telephone number[protected]/ customer id: [protected]

Dear sir,

Please refer my telephone number[protected] and customer id [protected]. The pin number of billing address on the telephone bill is incorrect and need correction. Current...

Hello sir/mam

Mera naam ruchita pandey hain lucknow mai lalbhag se hun, humne bsnl ka land line lagwaya tha 2017 main or july 208 tak ka payment bhi jama hain par acanak kharab hone ke wajese humne complain bhi karwaya tha bsnl office main or koi aaj tak nahi aaya... Or bill increase hota ja raha in humne band karne ke liye application likha or land line jama bhi kara diya or bola ki payment maf kar dijiye thoda bohot ho toh...

I converted 2g sim to 3g. But in the centre of the city, the signal is full and fast internet. But in the last colony of bhupalpally (Krishna colony) has no 3g signal, if we come out (Out of 4, 1 signal bar is showing) and the internet speed is 2kb/s. Please help us.in the district, compulsory signal must be provided. Please make it better.

Address : krishna colony, bhupalpally, jayashankar bhupalpally dist.

...

I am ram parkash. I have lost my wife's mobile.in that mobile my sim has been also lost. I am writing complaint on behalf of her. This sim card and mobile was lost on 16 jan 2019. It was lost during travelling. So kindly register my complaint. Tell me about further actions to be taken so that i can get my sim back or i can clone sim to continue with same number

Date of incident-16jan2019

Client no-[protected]br...

Recently i ported my number [protected] to bsnl but i am not getting signals from 2 days since my number ported i also go to bsnl office phase2 urban estate dugri ludhiana but they didnot resolve my problem also talked very rudely they are not helping they are also not changing my sim my number is 15year old because o[censored]r bad staff i am losing my work fix my number my alternate no.[protected]...

The account no is[protected].

Last year june 2018. I disconnected the wimax services and surenderred the wimax instrument at the bsnl office in chalakudy.

I have a refundable deposit of rs3250.
I have submitted all the required documents, application and bank details to the chalakudy office.

It is past 7 months after disconnection, till date i have not received my refundable deposite amount....

Unauthorised money is being deducting from my pre paid mobile several times in the name of services by 57171. I sent a sms stop to 57171 but till now it is continued. I wish to inform you to stop deducting amount from my mobile +91-[protected] with immediate effect other wise i shall be compelled to go to the consumer court and will change the cellone service provider from my mobile.
I have not activated any service and bsnl has no...

Sir, bsnl internet proper work nhi kr raha h humara area kachchi sadak lal darwaza mathura uttar pradesh h. Sir es area m pechle 6month s internet ki speed nhi aa rahi jiski complaint bsnl office m bhut bar ki lekin unhone humari complaint or work nhi kiya. Jiski bajah s area k sbhi bsnl customer ko problem face karni pad rahi h. Apse request karte h ap humari problem ko apni problem samj kr action loge....

Dear sir,

This letter is to inform you that our landline number i.e.[protected] is out of service since a long long back ie. November 2018, we have registered our complain regarding the same many times but we did not get any feedback or revert on the complain. The complain number given to us is [protected].

This is very disappointing to us as many important work gets hamper. Now we are in the month of January...

I had submitted the request to close my connection on 10th dec 2018 (Paid money for complete month). Now, jan month bill has also been generated and today only i got jan'19 month bill.
I had shifted to new location because of which i had asked for disconnection.

In attachment i have added receiving of my application, dec'2018 month payment receipt and jan'2019 month bill.

Please do necessary action....

I have informed the about internet connection several time past six months not working nearing to katpadi, kalputhur area. Bsnl office. I dont like tell this that that but check about my usage i am not satisfied about internet connection please kindly cancel the internet conncection.

Account no.[protected]

Telno.[protected]

Thank you

Peter...

My landline number is[protected]
We are receiving bills with an unwanted package hungama since feb 2018, we found it and complained to our nearest bsnl office and no action is being taken so far, at last i sent a mail to [protected]@bsnl.co.in and waiting for the appropriate reply to wave the excess amount charges from us, the total amount up to dec-2018 is rs. 5082.11....

I have surrendered my telephone number[protected] and also deposited the telephone instrument in august, 2017 but as on date i have not received the refund of security deposit and my reminders to the local officials are not heard or replied.

It was also with tremendous difficulty my request for surrender was accepted by the official concerned in bsnl sector 6, faridabad. The reason for surrender was no proper action was taken...

I have availed wan services from bsnl. I complained[protected] on 8th july 2018 regarding non-functioning of internet services. No action was taken by bsnl and services continue to be unavailable for most of the time. Again i complained in december for which i lost docket no. After booking complaint after 24 hours i received message regarding resolution of my complaint which was not happened. Again i registered complaint on 8th jan 2019...

My internet speed on average is about less than 10 kb/sec.
It's even slower than 2g even though it shows i'm connected to h+. My data limit is very much fresh, even if i wanted to it seems i can't exhaust my data.
And then contacting customer care 4 times, they just hang up after hearing my situation saying they'll transfer to concerning official. Sometimes they treat me like its my device fault while i can use max download...

Hello I'm from hyderabad from so many days I'm trying to port my number to bsnl i went to bsnl office near to my home so many times but the employees are so aggressive i don't know what they are thinking about themselves I'm just fedup with thier behavior evrytime whenever i will go they will not respond properly and they say server is low come tomorrow.. When i went next day they will say same thing again and again what the hell is this...

It was my mistake to go for a landline connection from bsnl and the same proved to be true very soon. An agent has visited my house for filling of application form and for collection of necessary documents. Later he gave me the demand note number ([protected]) which i deposited on[protected]. Since[protected], i have been continuously following up with that person but he is not giving me any satisfactory reply and my phone is not yet installed....

On 8th january, during a day of strike when their customer care offices are not functioning, bsnl automatically subscribed provided number to some 'confession' service and deducted rs. 15 from balance.

1. Firstly, unable to unsubscribe with the number provided in the sms

2. The customer care executive on bsnl mobile customer portal refused to refund money and pointed out that there was a confirmation call (At...