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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 159

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A
amitjiii
from Gurgaon, Haryana
Jan 25, 2019
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Address: 110006

I just port my number from idea to bsnl, but i am not getting proper networks in haryana and, in delhi, i didn't get even 2g network. Zero signal in my mobile. Very very very upset. Big disaster is that, i have to wait for three months to port my number again back to other network. I m not able to make contact to anyone. Please help me. [protected].
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    Varadarajan Kasturi
    from Hyderabad, Telangana
    Jan 25, 2019
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    Address: Hyderabad, Andhra Pradesh, 500047

    Regret to state that i returned the telephone (Instrument) on 14 august 2018 at their malkajgiri office and the line got disconnected, but regret to state that 4 months past ihave not received the deposit amount till date. My telephone no. 27240705.

    Request the concerned authorities to refund the amount immediately.25 1 2019

    Thanks and regards,

    Varadarajan kasturi
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      A
      Anket Kamtekar
      from Pune, Maharashtra
      Jan 25, 2019
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      Address: Thane, Maharashtra, 401303

      Dear BSNL
      i am Anket kamtekar
      Chandansaar Virar East 401303.

      I port my Airtel Number to bsnl at 19th ja. 2019 ..Today 25th jan 2019 my old sim network has been off ..now i insert new bsnl sim so i couldn't not found network in my area .
      I contact to customer care but they say your sim is activated aslo done FRC wait till network visible ..i aslo contact to sim distributor ..he say in chandansaar area tower in trubble few days ago there is problem of network ..
      I totally disappointed about this service . Because my all bank transaction Are pending for OTP ..aslo i can't book my Gas connection through this registered mobile number ..
      So plz do something action and try to solve this problems ..
      This is my welcome offer problem in BSNL .
      Regard
      Anket Kamtekar
      [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        B K Modak
        from Kolkata, West Bengal
        Jan 24, 2019
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        Address: 713130
        Website: customer care

        I am just port from airtel to bsnl on january 19 but once a month of january two time network are gone my local area katwa. again 22.01.19 to till date are not any BSNL network are Repare or something. i have lunched complain to go another location and lunched a complaint bsnl customer care but there are told me about 3 day its solve but till not solve.

        this is not one day matter its about every month provlame.
        i am attach you to complane no .
        +1 photos
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          M
          Meenu Bhatnagar
          from Mumbai, Maharashtra
          Jan 24, 2019
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          Address: Thane, Maharashtra, 421301
          Website: Landline Dead.

          Sir/madam!

          Out landline number[protected], is dead from10/1/2019. Dead suddenly without signals, when we picked up the phone, for calling someone talk with relatives, it was dead already, and today's date,[protected] even from front side person also cannot call from his home, everyone is searching where we all are. And asking, why you all are not picked up our phone from landline. So please send someone to search that line. What is the problem, why our landline number is dead. Please try to repair urgent because our internet is also connected with our internet wifi. And this our residential office address also. We have to reply them also. This bsnl landline is name of our mother mrs bhatnagar manju praveen kumar. And internet wifi is my. I m miss bhatnagar richa praveen kumar. And this personal computer i can only starts from early morning.9am. Rest no one knows this computer.

          Thanks,

          With regards
          Miss. Bhatnagar richa.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Mobile no.-[protected]
          Owner name- Ajay Kumar
          Adress-vill+po-mahuawa, ps-chiraya, dist-east champaran, Bihar
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            V
            velamur1
            from Chennai, Tamil Nadu
            Jan 23, 2019
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            Address: 600017
            Website: bsnl website for online payment

            I am unable to makonline landline (Individual) bill payment for more than week. It always throws a message that "something has gone wrong, please login after some time".
            Please look into the problem. If there is a delay on account of your technical problem, you should not blame customers and charge penalty fo any delay due to your fault.

            Thanks,
            Srinivasan
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Due to personal reasons, I wish to get my landline services disconnected with immediate effect/
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              P
              P.A Markose
              from Bengaluru, Karnataka
              Jan 23, 2019
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              Address: Kottayam, Kerala, 686502

              I have paid my telephone and broadband bill together.. And i have paid about rs:1541. I also received the receipt for the payment and the confirmation from my bank.. But bsnl is still telling me that our bill has not been paid, also they have blocked my ongoing landline calls and the broadband connection.
              I have done the online transaction on
              [protected].
              Pls help..
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                P
                pujalin
                from Delhi, Delhi
                Jan 23, 2019
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                Address: Khordha, Odisha, 751016

                My balance is getting automatically deducted in bsnl. Please refund back the same in my balance. If not, then do let me know the procedure to get it back more than 100 rs have been deducted till now. Whenever i recharge, balance is reduced in few days. I am not making any calls, nor sending any messages. Neither i am using data pack. Then why the hell is money getting deducted.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  V
                  Vidyadhar kalyani
                  from Manuguru, Telangana
                  Jan 23, 2019
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                  Address: Mahbubnagar, Andhra Pradesh, 509210

                  I am getting the unwanted messages from bt-650500, bt 655522, ba 611111, bt 659797, bt 655678, bt 655678, bt 654000 etc., can you please stop sending it? I feel irritated while seeing these messages. Or send the details of the messenger si that i can take legal action against them, these messages are too vulgar,. My number is [protected]

                  Thank u sir
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    Ashu164
                    from Bokaro, Jharkhand
                    Jan 23, 2019
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                    Address: Ranchi, Jharkhand, 834001

                    I have given my number [protected] to port from tata docomo to bsnl but it's been around 20 days and my number is not ported yet.
                    Although docomo has stopped giving their network i am without any service till now.
                    Bsnl is taking alot of time in acceptance of my port.
                    What should i do
                    Plese hello me i am without any service neither docomo. Nor bsnl.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      MADHUKAR PILLI
                      from Hyderabad, Telangana
                      Jan 22, 2019
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                      Address: Hyderabad, Telangana, 5000059

                      My phone number [protected]. I am in vennila + plan. I am using this mobile number for the past 12 years. So far this type of trouble i have not received.
                      I recharged through internet banking for rs.550.00 for bsnl mobile number [protected] on 22.01.2019 at 20.00 hrs. Amount debited from bank but
                      Not credited in phone.
                      I have to get credited for rs.575.00. But not received any amount in my phone.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        Sri Govindaraj
                        from Tiruchirappalli, Tamil Nadu
                        Jan 22, 2019
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                        Address: 605001

                        Sir/madam,

                        I had been wrongly recharge to my relative no. [protected]. Actually he told me to recharge the amount 99/- but i was recharge the amount 98/- so kindly reversal the transaction. The track id no. Is [protected]. Kindly do the needful please.

                        Kindly do that any way because it is very helpful to my carrier and customer.

                        Please do the needful. Please.
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                          V
                          Venkatesh@70
                          from Mumbai, Maharashtra
                          Jan 22, 2019
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                          Address: 0251
                          Website: about refund of my deposit

                          Sir/madam,
                          I surrendered my landline number[protected] on july 21, 2018 and also the instrument and got the acknowledgement. Being a senior citizen of 70 years and relocated to pune, i had requested them to clear my refund asap.
                          Till today i have not received the payment even after seven months. I paid the deposit 40 years back just imagine.

                          I have contacted the exchange accounts department and was informed that the papers have gone for payment in the month of september 2018 and still lying unpaid.
                          I registered my grievance vide docket number mhr/co/2018/14417 dated[protected] but no use.

                          Now bsnl customer care is not even picking up my telephone. Wow what a great service.

                          Next step will be a letter to pmos office and i&b minister.

                          Thanks and hope i will get my refund soon.
                          T. S. Venkateswaran
                          [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Last few days i am received otp from unknown no. Massage Sender No is - 57171, i want contract BSNL Mobil customer care but they can not help.
                          Biswajit07's reply, Jan 17, 2019
                          Last few days i am received otp from unknown no. Massage Sender No is - 57171, i want contract BSNL Mobil customer care but they can not help.
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                            R
                            Ricky Bhambri
                            from Hoshiarpur, Punjab
                            Jan 21, 2019
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                            Address: 152002

                            Respected sir
                            I received ppo number [protected]
                            Dated 15.10.18
                            Issued by the senior accounts officer pension
                            Office of CCA department of telecommunications govt of india
                            Punjab telecom circle chandigarh
                            Received through my sbi branch ferozepur on dated 5.12.18 and all the formalities completed including life certificate, account passbook number [protected],
                            And undertaking under sign of the notary.
                            And ppo copy submitted to the bank on dated 6.12.18. I smt ravinder kaur have retired on dated 31.8.18 but still no any pension credit to my account by the sbi branch ferozepur Cantt, Bazar number 2. Ifsc code of branch is 50627.
                            Therefore you are requested that the same may please be drawn and credit to my account. Without pension I m suffering. And action may be taken against the defaulter and panel interest may also be credited to my account
                            Thanking you
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              U
                              from Nanpara, Uttar Pradesh
                              Jan 21, 2019
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                              I have surrendered my wi max c. P. E. As per details given below:-

                              Name: u s bisht
                              Received cpe no. 98f537c670d9
                              Against wi max a/c no.[protected]
                              Date : 03.05.2017

                              It is regret to inform you that despite of my repeated requests the amount has not been refunded till date.

                              Request for refund the same at the earliest.

                              U. S. Bisht
                              C/o sports authority of india
                              Sarojini nagar
                              Kanpur road, lucknow - 226008
                              Mob no. [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dear Sir,
                              we are facing internet problem from last one month but not any solution is giving from local bsnl office. please solve our internet problem
                              no.[protected]

                              A.K.Trading Co.
                              [protected]
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                                M
                                micheal devaselvam
                                from Hyderabad, Telangana
                                Jan 21, 2019
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                                unable to send the port message to 1900

                                Address: Hyderabad, Telangana, 500089
                                Website: www.consumercomplaints.in/new_complaint

                                I tried to send port message to 1900 from my BSNL number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...
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                                SOURABH DHUMALE
                                from Ramapuram, Andhra Pradesh
                                Jan 21, 2019
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                                Address: Hyderabad, Telangana, 502305

                                Since few days I'm having issues with the 3g data. Inside house the network is nil. And sometimes it doesn't even work outside. I contacted customer care also but it doesn't seem to work. I even tried apn settings and also removed the sim and inserted again. I'm facing a lot of problems due to this. I think it's because of less towers here, but it is a government run service and they should not be such issues to customer. Please rectify this issue as soon as possible.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Jan 21, 2019
                                Updated by SOURABH DHUMALE
                                I stay in Bhanoor. It is near Patancheru in Medak district, Hyderabad, Telangana-502305
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                                  S
                                  Sachin Binoy
                                  from Perumbavoor, Kerala
                                  Jan 20, 2019
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                                  Address: Ernakulam, Kerala
                                  Website: bsnl.co.in

                                  I'm using a bsnl broadband service for past three years. The customer service is pathetic. There is no support provided by them during weekend.

                                  I have a connectivity problem since past one month and raised n number of complaints with the 24/7 customer support. But there is no response for resolution. When i call the number, they say they will take immediate action but the problem is still there.

                                  I'm paying the bill without utilizing the service and i recommend not to go to bsnl for any service based on the bad service experience.

                                  I wonder why the govt owned isp have such a bad service.

                                  Thanks
                                  Sachin

                                  Land phone no.[protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Hello sir/ma;am
                                  My Bsnl number is [protected] is out of services please restart my number
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                                    S
                                    smtotey
                                    from Bengaluru, Karnataka
                                    Jan 18, 2019
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                                    Address: 560103

                                    To,
                                    General manager
                                    Bharat sanchar nigam limited
                                    Bangalore telecom district
                                    Bengaluru

                                    Regarding: correction of billing address of telephone number[protected]/ customer id: [protected]

                                    Dear sir,

                                    Please refer my telephone number[protected] and customer id [protected]. The pin number of billing address on the telephone bill is incorrect and need correction. Current address is as follows:

                                    Dr. Satish totey
                                    Flat no cb-2-2035, 3rd flo
                                    Sobha jasmine
                                    Outer sarjapur ring road
                                    Ibbalur
                                    Bangalore 560037
                                    Karnataka.

                                    This has to be changed as follows:

                                    Dr. Satish totey
                                    Flat no cb-2-2035, 3rd flo
                                    Sobha jasmine
                                    Outer sarjapur ring road
                                    Ibbalur, bellandur,
                                    Bengaluru-560103
                                    Karnataka

                                    Your early action in this regards will be highly appreciated.

                                    Thanking you

                                    Sincerely yours

                                    Dr. Satish totey
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Land phone [protected] was not working for almost one and half years. regularly billing is done. When contacted me from office, I told the I dont want to continue the land line connection. even now bill is coming regularly. Please stop this.
                                    Service id [protected]
                                    on 03/01/2019 my sim stopped functioning and latter it is gathered that duplicate sim was issued at different place without my knowledge/ authorization/presence. Service provider has to explain the issue and inform details o[censored]sage of the sim during this period.
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                                      pandey ruchita
                                      from Lucknow, Uttar Pradesh
                                      Jan 18, 2019
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                                      Address: Lucknow, Uttar Pradesh, 226001
                                      Website: www.winmanx.com

                                      Hello sir/mam

                                      Mera naam ruchita pandey hain lucknow mai lalbhag se hun, humne bsnl ka land line lagwaya tha 2017 main or july 208 tak ka payment bhi jama hain par acanak kharab hone ke wajese humne complain bhi karwaya tha bsnl office main or koi aaj tak nahi aaya... Or bill increase hota ja raha in humne band karne ke liye application likha or land line jama bhi kara diya or bola ki payment maf kar dijiye thoda bohot ho toh de bhi du par 9554 hain or wo log meri koi bhi help nahi kar rahe hin please aap kijiye jaldi se jalidi
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Hi
                                      I ported my sim from Vodafone to bsnl after activation my I m not able to send SMS to anyone and not able to connect customer care also
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