Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15970
Resolved
6089
Unresolved
9881
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 159

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
umesh.arora
from Bengaluru, Karnataka
Jan 25, 2019
Report
Copy

Address: Rewari, Haryana, 123401

My telephone no.[protected], which i have disconnected and returned at bsnl on 31st jan-2017, please let me now the status. Waiting for your prompt reply.

I have returned it to bsnl. Want to know the status of refund. As almost 2 years has passed. But haven't received any revert,

Sharing my contact number [protected].

Please check and let me know the status.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    amitjiii
    from Gurgaon, Haryana
    Jan 25, 2019
    Report
    Copy

    Address: 110006

    I just port my number from idea to bsnl, but i am not getting proper networks in haryana and, in delhi, i didn't get even 2g network. Zero signal in my mobile. Very very very upset. Big disaster is that, i have to wait for three months to port my number again back to other network. I m not able to make contact to anyone. Please help me. [protected].
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Varadarajan Kasturi
      from Hyderabad, Telangana
      Jan 25, 2019
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 500047

      Regret to state that i returned the telephone (Instrument) on 14 august 2018 at their malkajgiri office and the line got disconnected, but regret to state that 4 months past ihave not received the deposit amount till date. My telephone no. 27240705.

      Request the concerned authorities to refund the amount immediately.25 1 2019

      Thanks and regards,

      Varadarajan kasturi
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anket Kamtekar
        from Pune, Maharashtra
        Jan 25, 2019
        Report
        Copy

        Address: Thane, Maharashtra, 401303

        Dear BSNL
        i am Anket kamtekar
        Chandansaar Virar East 401303.

        I port my Airtel Number to bsnl at 19th ja. 2019 ..Today 25th jan 2019 my old sim network has been off ..now i insert new bsnl sim so i couldn't not found network in my area .
        I contact to customer care but they say your sim is activated aslo done FRC wait till network visible ..i aslo contact to sim distributor ..he say in chandansaar area tower in trubble few days ago there is problem of network ..
        I totally disappointed about this service . Because my all bank transaction Are pending for OTP ..aslo i can't book my Gas connection through this registered mobile number ..
        So plz do something action and try to solve this problems ..
        This is my welcome offer problem in BSNL .
        Regard
        Anket Kamtekar
        [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          B K Modak
          from Kolkata, West Bengal
          Jan 24, 2019
          Report
          Copy

          Address: 713130
          Website: customer care

          I am just port from airtel to bsnl on january 19 but once a month of january two time network are gone my local area katwa. again 22.01.19 to till date are not any BSNL network are Repare or something. i have lunched complain to go another location and lunched a complaint bsnl customer care but there are told me about 3 day its solve but till not solve.

          this is not one day matter its about every month provlame.
          i am attach you to complane no .
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Meenu Bhatnagar
            from Mumbai, Maharashtra
            Jan 24, 2019
            Report
            Copy

            Address: Thane, Maharashtra, 421301
            Website: Landline Dead.

            Sir/madam!

            Out landline number[protected], is dead from10/1/2019. Dead suddenly without signals, when we picked up the phone, for calling someone talk with relatives, it was dead already, and today's date,[protected] even from front side person also cannot call from his home, everyone is searching where we all are. And asking, why you all are not picked up our phone from landline. So please send someone to search that line. What is the problem, why our landline number is dead. Please try to repair urgent because our internet is also connected with our internet wifi. And this our residential office address also. We have to reply them also. This bsnl landline is name of our mother mrs bhatnagar manju praveen kumar. And internet wifi is my. I m miss bhatnagar richa praveen kumar. And this personal computer i can only starts from early morning.9am. Rest no one knows this computer.

            Thanks,

            With regards
            Miss. Bhatnagar richa.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Mobile no.-[protected]
            Owner name- Ajay Kumar
            Adress-vill+po-mahuawa, ps-chiraya, dist-east champaran, Bihar
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              velamur1
              from Chennai, Tamil Nadu
              Jan 23, 2019
              Report
              Copy

              Address: 600017
              Website: bsnl website for online payment

              I am unable to makonline landline (Individual) bill payment for more than week. It always throws a message that "something has gone wrong, please login after some time".
              Please look into the problem. If there is a delay on account of your technical problem, you should not blame customers and charge penalty fo any delay due to your fault.

              Thanks,
              Srinivasan
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Due to personal reasons, I wish to get my landline services disconnected with immediate effect/
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                P.A Markose
                from Bengaluru, Karnataka
                Jan 23, 2019
                Report
                Copy

                Address: Kottayam, Kerala, 686502

                I have paid my telephone and broadband bill together.. And i have paid about rs:1541. I also received the receipt for the payment and the confirmation from my bank.. But bsnl is still telling me that our bill has not been paid, also they have blocked my ongoing landline calls and the broadband connection.
                I have done the online transaction on
                [protected].
                Pls help..
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pujalin
                  from Delhi, Delhi
                  Jan 23, 2019
                  Report
                  Copy

                  Address: Khordha, Odisha, 751016

                  My balance is getting automatically deducted in bsnl. Please refund back the same in my balance. If not, then do let me know the procedure to get it back more than 100 rs have been deducted till now. Whenever i recharge, balance is reduced in few days. I am not making any calls, nor sending any messages. Neither i am using data pack. Then why the hell is money getting deducted.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vidyadhar kalyani
                    from Manuguru, Telangana
                    Jan 23, 2019
                    Report
                    Copy

                    Address: Mahbubnagar, Andhra Pradesh, 509210

                    I am getting the unwanted messages from bt-650500, bt 655522, ba 611111, bt 659797, bt 655678, bt 655678, bt 654000 etc., can you please stop sending it? I feel irritated while seeing these messages. Or send the details of the messenger si that i can take legal action against them, these messages are too vulgar,. My number is [protected]

                    Thank u sir
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashu164
                      from Bokaro, Jharkhand
                      Jan 23, 2019
                      Report
                      Copy

                      Address: Ranchi, Jharkhand, 834001

                      I have given my number [protected] to port from tata docomo to bsnl but it's been around 20 days and my number is not ported yet.
                      Although docomo has stopped giving their network i am without any service till now.
                      Bsnl is taking alot of time in acceptance of my port.
                      What should i do
                      Plese hello me i am without any service neither docomo. Nor bsnl.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        MADHUKAR PILLI
                        from Hyderabad, Telangana
                        Jan 22, 2019
                        Report
                        Copy

                        Address: Hyderabad, Telangana, 5000059

                        My phone number [protected]. I am in vennila + plan. I am using this mobile number for the past 12 years. So far this type of trouble i have not received.
                        I recharged through internet banking for rs.550.00 for bsnl mobile number [protected] on 22.01.2019 at 20.00 hrs. Amount debited from bank but
                        Not credited in phone.
                        I have to get credited for rs.575.00. But not received any amount in my phone.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sri Govindaraj
                          from Tiruchirappalli, Tamil Nadu
                          Jan 22, 2019
                          Report
                          Copy

                          Address: 605001

                          Sir/madam,

                          I had been wrongly recharge to my relative no. [protected]. Actually he told me to recharge the amount 99/- but i was recharge the amount 98/- so kindly reversal the transaction. The track id no. Is [protected]. Kindly do the needful please.

                          Kindly do that any way because it is very helpful to my carrier and customer.

                          Please do the needful. Please.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Venkatesh@70
                            from Mumbai, Maharashtra
                            Jan 22, 2019
                            Report
                            Copy

                            Address: 0251
                            Website: about refund of my deposit

                            Sir/madam,
                            I surrendered my landline number[protected] on july 21, 2018 and also the instrument and got the acknowledgement. Being a senior citizen of 70 years and relocated to pune, i had requested them to clear my refund asap.
                            Till today i have not received the payment even after seven months. I paid the deposit 40 years back just imagine.

                            I have contacted the exchange accounts department and was informed that the papers have gone for payment in the month of september 2018 and still lying unpaid.
                            I registered my grievance vide docket number mhr/co/2018/14417 dated[protected] but no use.

                            Now bsnl customer care is not even picking up my telephone. Wow what a great service.

                            Next step will be a letter to pmos office and i&b minister.

                            Thanks and hope i will get my refund soon.
                            T. S. Venkateswaran
                            [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Last few days i am received otp from unknown no. Massage Sender No is - 57171, i want contract BSNL Mobil customer care but they can not help.
                            Biswajit07's reply, Jan 17, 2019
                            Last few days i am received otp from unknown no. Massage Sender No is - 57171, i want contract BSNL Mobil customer care but they can not help.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ricky Bhambri
                              from Hoshiarpur, Punjab
                              Jan 21, 2019
                              Report
                              Copy

                              Address: 152002

                              Respected sir
                              I received ppo number [protected]
                              Dated 15.10.18
                              Issued by the senior accounts officer pension
                              Office of CCA department of telecommunications govt of india
                              Punjab telecom circle chandigarh
                              Received through my sbi branch ferozepur on dated 5.12.18 and all the formalities completed including life certificate, account passbook number [protected],
                              And undertaking under sign of the notary.
                              And ppo copy submitted to the bank on dated 6.12.18. I smt ravinder kaur have retired on dated 31.8.18 but still no any pension credit to my account by the sbi branch ferozepur Cantt, Bazar number 2. Ifsc code of branch is 50627.
                              Therefore you are requested that the same may please be drawn and credit to my account. Without pension I m suffering. And action may be taken against the defaulter and panel interest may also be credited to my account
                              Thanking you
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                from Nanpara, Uttar Pradesh
                                Jan 21, 2019
                                Report
                                Copy

                                I have surrendered my wi max c. P. E. As per details given below:-

                                Name: u s bisht
                                Received cpe no. 98f537c670d9
                                Against wi max a/c no.[protected]
                                Date : 03.05.2017

                                It is regret to inform you that despite of my repeated requests the amount has not been refunded till date.

                                Request for refund the same at the earliest.

                                U. S. Bisht
                                C/o sports authority of india
                                Sarojini nagar
                                Kanpur road, lucknow - 226008
                                Mob no. [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Dear Sir,
                                we are facing internet problem from last one month but not any solution is giving from local bsnl office. please solve our internet problem
                                no.[protected]

                                A.K.Trading Co.
                                [protected]
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  micheal devaselvam
                                  from Hyderabad, Telangana
                                  Jan 21, 2019
                                  Report
                                  Copy

                                  unable to send the port message to 1900

                                  Address: Hyderabad, Telangana, 500089
                                  Website: www.consumercomplaints.in/new_complaint

                                  I tried to send port message to 1900 from my BSNL number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...
                                  Helpful
                                  9 other people found this review helpful
                                  9 found this helpful
                                  2 Comments
                                  Report
                                  Copy
                                  S
                                  SOURABH DHUMALE
                                  from Ramapuram, Andhra Pradesh
                                  Jan 21, 2019
                                  Report
                                  Copy

                                  Address: Hyderabad, Telangana, 502305

                                  Since few days I'm having issues with the 3g data. Inside house the network is nil. And sometimes it doesn't even work outside. I contacted customer care also but it doesn't seem to work. I even tried apn settings and also removed the sim and inserted again. I'm facing a lot of problems due to this. I think it's because of less towers here, but it is a government run service and they should not be such issues to customer. Please rectify this issue as soon as possible.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Jan 21, 2019
                                  Updated by SOURABH DHUMALE
                                  I stay in Bhanoor. It is near Patancheru in Medak district, Hyderabad, Telangana-502305
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sachin Binoy
                                    from Perumbavoor, Kerala
                                    Jan 20, 2019
                                    Report
                                    Copy

                                    Address: Ernakulam, Kerala
                                    Website: bsnl.co.in

                                    I'm using a bsnl broadband service for past three years. The customer service is pathetic. There is no support provided by them during weekend.

                                    I have a connectivity problem since past one month and raised n number of complaints with the 24/7 customer support. But there is no response for resolution. When i call the number, they say they will take immediate action but the problem is still there.

                                    I'm paying the bill without utilizing the service and i recommend not to go to bsnl for any service based on the bad service experience.

                                    I wonder why the govt owned isp have such a bad service.

                                    Thanks
                                    Sachin

                                    Land phone no.[protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Hello sir/ma;am
                                    My Bsnl number is [protected] is out of services please restart my number
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      smtotey
                                      from Bengaluru, Karnataka
                                      Jan 18, 2019
                                      Report
                                      Copy

                                      Address: 560103

                                      To,
                                      General manager
                                      Bharat sanchar nigam limited
                                      Bangalore telecom district
                                      Bengaluru

                                      Regarding: correction of billing address of telephone number[protected]/ customer id: [protected]

                                      Dear sir,

                                      Please refer my telephone number[protected] and customer id [protected]. The pin number of billing address on the telephone bill is incorrect and need correction. Current address is as follows:

                                      Dr. Satish totey
                                      Flat no cb-2-2035, 3rd flo
                                      Sobha jasmine
                                      Outer sarjapur ring road
                                      Ibbalur
                                      Bangalore 560037
                                      Karnataka.

                                      This has to be changed as follows:

                                      Dr. Satish totey
                                      Flat no cb-2-2035, 3rd flo
                                      Sobha jasmine
                                      Outer sarjapur ring road
                                      Ibbalur, bellandur,
                                      Bengaluru-560103
                                      Karnataka

                                      Your early action in this regards will be highly appreciated.

                                      Thanking you

                                      Sincerely yours

                                      Dr. Satish totey
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Land phone [protected] was not working for almost one and half years. regularly billing is done. When contacted me from office, I told the I dont want to continue the land line connection. even now bill is coming regularly. Please stop this.
                                      Service id [protected]
                                      on 03/01/2019 my sim stopped functioning and latter it is gathered that duplicate sim was issued at different place without my knowledge/ authorization/presence. Service provider has to explain the issue and inform details o[censored]sage of the sim during this period.
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit