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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.8
Updated: Oct 13, 2025
Complaints 940
Resolved
460
Unresolved
480
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Bussan Auto Finance India [BAF] reviews & complaints page 39

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S
Sathish uma
Jun 8, 2020
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Address: Chennai

Hi team i have already applied for the moratorium however i am receiving message to pay lan tw0051nr00730793 and my account is auto debited and now i am carry negative balance during this situation no funds in my account it will huge problem for me, i am already facing lot of challenges. Kindly do the needful
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Bussan Auto Finance (BAF India).
This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
kindly ignore EMI reminder SMS as it is auto generated.
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    V
    vijayBChaudhari
    from Savantvadi, Maharashtra
    Jun 7, 2020
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    Dear sir/ madam,

    My loan account number is tw610inr00852819. I can't apply for moratorium as link for moratorium is down from many many days.
    My name is vijay bhimrao chaudhari, kindly resolve the issue and give me moratorium as i need it urgently due to covid 19 pandemic.
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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    Dear Customer,

    Greetings from Bussan Auto Finance (BAF India).
    This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
    Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

    For further details, please write us on [protected]@bafindia.com
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      V
      vijayBChaudhari
      from Savantvadi, Maharashtra
      Jun 7, 2020
      Resolved
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      Resolved

      My loan account number is tw610inr00852819. I want to defer my emi for this month as well as next months. As per rbi directive want to avail moratorium but no link available for the moratorium on bussan auto finance website.
      And per conversation with representative i have asked for the moratorium. Please do the needful.
      Name - vijay bhimrao chaudhari
      Aug 9, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Jun 09, 2020
      Bussan Auto Finance India [BAF] Customer Care's response       Dear Customer,

      Greetings from Bussan Auto Finance (BAF India).
      This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
      Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

      For further details, please write us on [protected]@bafindia.com
      View replies
      Need EMI moratorium end of month September we requesting extend emi moratorium please help in this thank you
      Reply
      Hello i'm ajithkumar
      i was purchased yamaha r15 in 2019 with downpayment 40, 000 and loan proccesed by bussan auto finance the tennure of 30 month's, when covid issue time 5months payment not accepted by bussan auto finance due as per rbi notice, now they are increased tennure to 40months.and i didn't take any moratorium policy. It comes around 30000 rupess to pay extra amount If call the customer care they didn't response properly.

      AGREEMENT NUMBER:TW527INR00841689
      CONTACT:[protected]

      kindly take action...
      Regaurds ajithkunar
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      9 found this helpful
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        B
        B Umalakshmi
        Jun 7, 2020
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        Want to avail for next 3 months. Iam unable to apply through site given
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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        Dear Sir/Madam,

        Thank you for writing to BAF India.

        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        For further details, please write us on [protected]@bafindia.com
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          R
          Rijo Js
          from Thiruvananthapuram, Kerala
          Jun 7, 2020
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          Address: Tharangam oilkunnu kallayam.po, thiruvananthapuram

          I can't apply for monatorium extention jun - aug bussan monatorium site is not avaliable i want monatorium for jun to august in this situation
          Name:rijo js
          Number, :[protected]
          Loan no:plco31inr00778946
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          Greetings from Bussan Auto Finance (BAF India).
          This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
          Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

          For further details, please write us on [protected]@bafindia.com
          Reply
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            A
            Ajith vr
            Jun 7, 2020
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            Iam trying to contact customer care but the line is always engaged. I purchased yamaha ray zr due to covid-19 i would like to avail the moratorium for june - august. My aggreement no. Is lan tw005inr00799916 plz respond to my request as soon as possible
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            Greetings from Bussan Auto Finance (BAF India).
            This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
            Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

            For further details, please write us on [protected]@bafindia.com
            Reply
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              P
              Puli1984
              Jun 4, 2020
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              Address: Laggere

              Am trying to contact costumer service so many times but no one responded my agrement number lan tw007inr00827430 i purchased yamaha fascino i would like to avail moratorium up to august as per rbi guidelines
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              Greetings from Bussan Auto Finance (BAF India).
              This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
              Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
              For further details, please write us on [protected]@bafindia.com
              Reply
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                K
                Krishna.murthy
                Jun 3, 2020
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                Address: Laggere

                My aggrement number lan tw007inr00827430, i purchased yamaha fascino, according to covid 19 i am unable to pay emi, i would like to avail moratorium as per rbi guide lines
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                View replies
                No one resposed
                Reply
                Dear Customer,

                Greetings from Bussan Auto Finance (BAF India).
                This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

                For further details, please write us on [protected]@bafindia.com
                Reply
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                  M
                  Mitin pal
                  May 31, 2020
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                  Address: DELHI

                  Emi extend
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                  For further details, please write us on [protected]@bafindia.com
                  Reply
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                    S
                    Subash Yamarthi
                    May 30, 2020
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                    I need to moritorium period of june to august (Lan tw929inr[protected]. I had purchased yamaha fz5.
                    Emi amount rs.3157.. So please intimate and approved my request.

                    Thanking you
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    Greetings from Bussan Auto Finance (BAF India).

                    We would like to inform that your June’20 Emi is under presentation.

                    Please confirm if you wish to apply moratorium for Jul'20 and Aug'20 on us on [protected]@bafindia.com.

                    Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
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                      S
                      sushant09
                      May 24, 2020
                      Resolved
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                      Resolved

                      Sir, mera loan account number-tw158inr00783424, mera closing principal 58066.90, ham ise ak bar payment karna chahte hai iske sath aur kitna pay karna hoga, please reply sir
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      View replies
                      Early termination amount calculation explained on dated 26-May-20
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                        R
                        Raju Assamese talks
                        May 19, 2020
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                        Respected sir/madam
                        I need a signature and stump on form 29 and 30 for submit to insurance company. But executive are ignoring to do that.. I have submitted the form today at baf guwahati. Plz forward the form to iffco-tokio insurance office guwahati. After that insurance company are ready to send the payment. Plz forward the form. Thank you

                        Your's faithfully
                        Imfaruk hussain
                        Contact no [protected]
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir/Madam,

                        Thank you for writing to BAF India.

                        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                        For further details, please write us on [protected]@bafindia.com
                        Reply
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                          Y
                          yella raghavendar
                          May 18, 2020
                          Resolved
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                          Resolved

                          Address: Hyderabad Balnagar

                          Dear sir&madam

                          This is to inform u that my bike EMI’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Jun 09, 2020
                          Bussan Auto Finance India [BAF] Customer Care's response                           Dear Sir/Madam,

                          Thank you for writing to BAF India.

                          This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                          For further details, please write us on [protected]@bafindia.com
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                            D
                            Debo Gogoi
                            May 16, 2020
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                            Resolved

                            Address: 1-no borbam village,po-hatibondha,p/s-tengakhat,dist-dibrugarh,assam,pin-786103

                            Due to lock down i was unable to deposit balance in my united bank of india savings account and that time baf india, a finance company try to encash one of my given post dated cheque against my bike loan no-tw1361nr00603199 and the cheque was bounce and they asking me the cheque bounce charge rs.700.
                            There for i request you to wipe out the bounce charge as it is not my fault but the situations of lock down.
                            Thanks
                            Debo kumar gogoi
                            Mob-[protected]
                            [protected]@gmail.com
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            May 16, 2020
                            Updated by Debo Gogoi                             Due to lock down i was unable to deposit balance in my united bank of india savings account and that time baf india, a finance company try to encash one of my given post dated cheque against my bike loan no-tw1361nr00603199 and the cheque was bounce and they asking me the cheque bounce charge Rs.700 .
                            there for i request you to wipe out the bounce charge as it is not my fault but the situations of lock down.
                            Thanks
                            debo kumar gogoi
                            mob-[protected]
                            [protected]@gmail.com
                            Verified Support
                            May 19, 2020
                            Bussan Auto Finance India [BAF] Customer Care's response                             Dear Customer

                            We would like to inform you that May'20 EMI got bounced by bank due to balance insufficient and you have also not opted EMI moratorium benefit.

                            You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM as soon as convenient.

                            regards
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                              N
                              Navnath Bhandare
                              May 13, 2020
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                              Address: Pune Maharashtra

                              My Loan Ac Number is TW006INR00427199 I PAY ALL EMI AND OVERDUE AMOUNT PLEASE SENF MY NOC MY MAIL ID.. [protected]@gmail.com
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                                M
                                Maruti Avatade
                                May 10, 2020
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                                I want close my 2-Wheeler bike loan. I want check how I need to pay to close the loan. My mail id:[protected]@gmail.com
                                My loan account number: TW007INR00815297.
                                Please send us the details earliest
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                                  L
                                  Lãlkrîshñä Atr
                                  May 8, 2020
                                  Resolved
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                                  Resolved

                                  I want to now How much amounti pay
                                  TWCO3INR00713611
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  View replies
                                  Dear Customer,

                                  Your June'20 EMI is under presentation and 14 future EMI's are remaining.

                                  Please confirm further details on [protected]@bafindia.com
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                                    D
                                    Deepak Bagdi
                                    May 8, 2020
                                    Resolved
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                                    Resolved

                                    Address: navjivan vidyalaya high school rani sati marg malad east, room 3

                                    Auto insurance & loanbussan auto finance india [baf]applying for moratorium
                                    Bussan auto finance india [baf] — applying for moratorium

                                    Address - r 3 navjeevan vidhayalay high school rani sati road malad east mumbai 400097
                                    I deepak bagdi, i have purchased a yamaha fz 250 bike in the year march 22 2018, paying the emi of rs 4618 without fail, but due to corona pandemic offlate iam not getting salary and as rbi has issued moratorium and i want to apply for the same but could not get the link as my mobile number [protected] registered with bhusan finance is lost and i request you to please send the link for applying moratorium to my new mobile number [protected].

                                    Customer id - 6892300j2118c21
                                    Chassis no - me1rg4212j0032986
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 09, 2020
                                    Bussan Auto Finance India [BAF] Customer Care's response                                     Dear Customer,

                                    Greetings from Bussan Auto Finance (BAF India).
                                    We would like to inform that we have already considered your request for Moratorium benefit for the month of May’2020.
                                    for further details please write us on [protected]@bafindia.com.

                                    Hope your query has been resolved.
                                    View replies
                                    Need help apply moratorium try to apply moratorium link is not available

                                    emi issues (due to coronavirus) - Comment #3714416 - Image #0
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                                      N
                                      Naveed9583
                                      May 15, 2020
                                      Resolved
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                                      Resolved

                                      I have purchased fzs bike Due to covid 19 pandamic Rbi I announced 3months memorandum but iam unable to 3 months months memorandum because the website is down iam a small business owner and iam trying till April the website is down they are not answering my calls

                                      My loan I'd is tw009inr00822855
                                      My contact number [protected]
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      View replies
                                      Dear Sir/Madam,

                                      Thank you for writing to BAF India.

                                      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                      For further details, please write us on [protected]@bafindia.com
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                                        M
                                        mayank khandwal
                                        May 7, 2020
                                        Resolved
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                                        Resolved

                                        Address: VPO - JAMALPUR

                                        I mayank, have purchased a yamaha fzs v3 bike in the year oct 25 2019, paying the emi of rs 4042 without fail, but due to corona pandemic offlate iam not getting salary and as rbi has issued moratorium and i want to apply for the same but could not get the link as my mobile number [[protected]] registered with bhusan finance is lost and i request you to please send the link for applying moratorium to my new mobile number [[protected]].

                                        Agreement no - twr437inr00832844
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 09, 2020
                                        Bussan Auto Finance India [BAF] Customer Care's response                                         Dear Customer,

                                        Greetings from Bussan Auto Finance (BAF India).

                                        We would like to inform that we have considered your request for Moratorium benefit for the month of May’2020.

                                        for further details please write us on @ [protected]@bafindia.com.
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