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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Jul 23, 2025

Complaints 937

Resolved

460

Unresolved

477

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Want to avail for next 3 months. Iam unable to apply through site given

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

For further details, please write us on [protected]@bafindia.com

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Address: Tharangam oilkunnu kallayam.po, thiruvananthapuram

I can't apply for monatorium extention jun - aug bussan monatorium site is not avaliable i want monatorium for jun to august in this situation
Name:rijo js
Number, :[protected]
Loan no:plco31inr00778946

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance (BAF India).
This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

For further details, please write us on [protected]@bafindia.com

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Iam trying to contact customer care but the line is always engaged. I purchased yamaha ray zr due to covid-19 i would like to avail the moratorium for june - august. My aggreement no. Is lan tw005inr00799916 plz respond to my request as soon as possible

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance (BAF India).
This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

For further details, please write us on [protected]@bafindia.com

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Address: Laggere

Am trying to contact costumer service so many times but no one responded my agrement number lan tw007inr00827430 i purchased yamaha fascino i would like to avail moratorium up to august as per rbi guidelines

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance (BAF India).
This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
For further details, please write us on [protected]@bafindia.com

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Address: Laggere

My aggrement number lan tw007inr00827430, i purchased yamaha fascino, according to covid 19 i am unable to pay emi, i would like to avail moratorium as per rbi guide lines

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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P

Puli1984

Jun 4, 2020

No one resposed

Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance (BAF India).
This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

For further details, please write us on [protected]@bafindia.com

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Address: DELHI

Emi extend

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

For further details, please write us on [protected]@bafindia.com

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I need to moritorium period of june to august (Lan tw929inr[protected]. I had purchased yamaha fz5.
Emi amount rs.3157.. So please intimate and approved my request.

Thanking you

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

We would like to inform that your June’20 Emi is under presentation.

Please confirm if you wish to apply moratorium for Jul'20 and Aug'20 on us on [protected]@bafindia.com.

Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

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Sir, mera loan account number-tw158inr00783424, mera closing principal 58066.90, ham ise ak bar payment karna chahte hai iske sath aur kitna pay karna hoga, please reply sir

Aug 8, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Early termination amount calculation explained on dated 26-May-20

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Respected sir/madam
I need a signature and stump on form 29 and 30 for submit to insurance company. But executive are ignoring to do that.. I have submitted the form today at baf guwahati. Plz forward the form to iffco-tokio insurance office guwahati. After that insurance company are ready to send the payment. Plz forward the form. Thank you

Your's faithfully
Imfaruk hussain
Contact no [protected]

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

For further details, please write us on [protected]@bafindia.com

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Address: Hyderabad Balnagar

Dear sir&madam

This is to inform u that my bike EMI’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem

Aug 7, 2021

Complaint marked as Resolved

Verified Support

Jun 09, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

For further details, please write us on [protected]@bafindia.com

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Address: 1-no borbam village,po-hatibondha,p/s-tengakhat,dist-dibrugarh,assam,pin-786103

Due to lock down i was unable to deposit balance in my united bank of india savings account and that time baf india, a finance company try to encash one of my given post dated cheque against my bike loan no-tw1361nr00603199 and the cheque was bounce and they asking me the cheque bounce charge rs.700.
There for i request you to wipe out the bounce charge as it is not my fault but the situations of lock down.
Thanks
Debo kumar gogoi
Mob-[protected]
[protected]@gmail.com

Aug 9, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

May 16, 2020

Updated by Debo Gogoi Due to lock down i was unable to deposit balance in my united bank of india savings account and that time baf india, a finance company try to encash one of my given post dated cheque against my bike loan no-tw1361nr00603199 and the cheque was bounce and they asking me the cheque bounce charge Rs.700 .
there for i request you to wipe out the bounce charge as it is not my fault but the situations of lock down.
Thanks
debo kumar gogoi
mob-[protected]
[protected]@gmail.com

Verified Support

May 19, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer

We would like to inform you that May'20 EMI got bounced by bank due to balance insufficient and you have also not opted EMI moratorium benefit.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM as soon as convenient.

regards

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Address: Pune Maharashtra

My Loan Ac Number is TW006INR00427199 I PAY ALL EMI AND OVERDUE AMOUNT PLEASE SENF MY NOC MY MAIL ID.. [protected]@gmail.com

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I want close my 2-Wheeler bike loan. I want check how I need to pay to close the loan. My mail id:[protected]@gmail.com
My loan account number: TW007INR00815297.
Please send us the details earliest

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I want to now How much amounti pay
TWCO3INR00713611

Aug 5, 2021

Complaint marked as Resolved

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Customer,

Your June'20 EMI is under presentation and 14 future EMI's are remaining.

Please confirm further details on [protected]@bafindia.com

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Address: navjivan vidyalaya high school rani sati marg malad east, room 3

Auto insurance & loanbussan auto finance india [baf]applying for moratorium
Bussan auto finance india [baf] — applying for moratorium

Address - r 3 navjeevan vidhayalay high school rani sati road malad east mumbai 400097
I deepak bagdi, i have purchased a yamaha fz 250 bike in the year march 22 2018, paying the emi of rs 4618 without fail, but due to corona pandemic offlate iam not getting salary and as rbi has issued moratorium and i want to apply for the same but could not get the link as my mobile number [protected] registered with bhusan finance is lost and i request you to please send the link for applying moratorium to my new mobile number [protected].

Customer id - 6892300j2118c21
Chassis no - me1rg4212j0032986

Aug 11, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).
We would like to inform that we have already considered your request for Moratorium benefit for the month of May’2020.
for further details please write us on [protected]@bafindia.com.

Hope your query has been resolved.

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M

Manjunath Nagaral

Aug 5, 2020

Need help apply moratorium try to apply moratorium link is not available

emi issues (due to coronavirus) - Comment #3714416 - Image #0

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I have purchased fzs bike Due to covid 19 pandamic Rbi I announced 3months memorandum but iam unable to 3 months months memorandum because the website is down iam a small business owner and iam trying till April the website is down they are not answering my calls

My loan I'd is tw009inr00822855
My contact number [protected]

Aug 5, 2021

Complaint marked as Resolved

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jun 9, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

For further details, please write us on [protected]@bafindia.com

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Address: VPO - JAMALPUR

I mayank, have purchased a yamaha fzs v3 bike in the year oct 25 2019, paying the emi of rs 4042 without fail, but due to corona pandemic offlate iam not getting salary and as rbi has issued moratorium and i want to apply for the same but could not get the link as my mobile number [[protected]] registered with bhusan finance is lost and i request you to please send the link for applying moratorium to my new mobile number [[protected]].

Agreement no - twr437inr00832844

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

We would like to inform that we have considered your request for Moratorium benefit for the month of May’2020.

for further details please write us on @ [protected]@bafindia.com.

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Address: Eranakulam

Sir
I was former employee of bussan auto finance i was resigned on february, but still my resignation is not updated on my pf account, i cant withdraw the pf amount, please do tbe needfull, my uan number is[protected]

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Address: odisha, rayagada

Dear sir, i am suresh kolaka from, odisha rayagada. I have taken bike lone from your bhusan auto finance. I am not getting any notification from your finance sector.
My agreement no - tw153inr00830012. Or mobile no [protected].

Please add my mail id or mobile number so that i can get notification very easily.
Mail id: [protected]@gmail.com
Mobile no:[protected].
Thank you sir.

I get cheque bounce becouse i'm not getting any notification in this lock down how can i pay my emi i'm not getting any income from my business.
Still i get cheque bounce in this month.

I unable to my emi in this month because of lock down.

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

May 06, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

We would like to inform you that shared number [protected] is already registered with us and we send all the loan related SMS on said number only.

Apart from that Apr'20 EMI got bounced due to non-technical reason, so we are unable to waive off the same.

For further details you can write us on [protected]@bafindia.com.

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Address: Gandhidham

Dear sir,

My name is jaideep Srivastav i had taken a loan for two wheeler i want emi moratorium but my previously registered no which was [protected], is temporarily not avialable so i cant request for emi moratorium, please help me,

Jaideep Srivastav
[protected]

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