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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 13, 2025
Complaints 940
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460
Unresolved
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Bussan Auto Finance India [BAF] reviews & complaints page 38

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S
Swat91
Sep 16, 2020
Resolved
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Resolved

Engine no.- 21ck032835
Chassis no. - me121c0kae2033033
Aug 8, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2020
Bussan Auto Finance India [BAF] Customer Care's response
Dear Sir/Madam,

Greetings from Bussan Auto Finance (BAF India).

This is in regard to your below mentioned mail. Kindly provide your registered Contact No., customer name, to help us to serve you better as we are unable to find out your details.
Regards,
BAF INDIA
Provide me details asap.
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    T
    Sep 10, 2020
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    Hi,

    This is tejaswikumar patil, my loan due was due on 08-sep-20. Due to insufficient balance it was not deducted, now i have enough balance will you take it or i need to pay it through online payment, if yes please suggest me the link sonthat i can pay it. My mobil number is [protected] bnpa[protected].
    Emi of rs 5658 lan pl007inr0081617l8. I have sent a mail on 9th sep 2020, but no response and i call to tollfree number no response and also bangalore landline number no response. Please any one do response dont put penalty charges
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Sep 12, 2020
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Customer,

    Greetings from BAF India.

    We would like to inform you that you have paid Bounced EMI on dated 10-Sep-20 and same has been updated in system.

    Regards,
    BAF India
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      A
      Amitt Nagar
      Aug 20, 2020
      Resolved
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      Resolved

      Address: Vill-Habibpur ecotech-3rd greater Noida gautam buddh nagar

      Dear Sir,
      Maine aapna loan Feb 2012 mai full payment de kr ke close kr diya tha, , mere family or gao ke kuch logo ke samne manger or team le kr paymnt gayi thi, please solve
      Name- amit nagar s/ veer singh
      Bike no- up16w 1399 yamaha fz
      Aug 12, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Aug 20, 2020
      Updated by Amitt Nagar
      Maine aapna loan feb2012 mai close Kiya tha, full loan amount payment karke 10 logo ke samne branch manger for Noida uss time nd his team, plz check nd solve
      Name - Amit NAGAR s/ Veer Singh
      Address. - vill- Habibpur ecotech-3rd greater Noida gautam buddh nagar (u p)
      Bike no - up16w 1399
      Mobile no- [protected]
      Verified Support
      Aug 24, 2020
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
      Regards
      BAF
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        S
        Suraj dhiweer
        Aug 12, 2020
        Resolved
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        Address: Bilaspur c. G

        Dear sir. And mem
        What is this message👇👇👇

        Mandate registration - umrn sbin[protected] for rs 5, 400.00 issued to bussan auto finance rejected-payer not maintaining bal. Please present again

        My bank account any time mentend
        And
        Plizz pransanl discuss call me now. [protected]
        [protected]@gmail.com
        Bike registration number cg10ax7630
        Aug 12, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2020
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Customer,

        Greetings from BAF India.

        We would like to inform you that ECS mandate form has been rejected by bank due to payer not maintaining require balance.

        Kindly contact your bank for further clarification.

        Regards,

        BAF India
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          M
          Manikandan Jb
          Aug 4, 2020
          Resolved
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          Resolved

          Hello sir please my bike noc clear thanku you sir corona lockdown no job pleace help me sir
          Aug 7, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Dear Sir/Madam,

          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
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            B
            biju k b
            Jul 28, 2020
            Resolved
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            Resolved

            Dear customer, the emi of rs 4425 on your lan tw011inr00829357 is due on 08-jul-20. Pls ensure sufficient balance in your bank a/c to avoid bouncing charges-baf
            Aug 12, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2020
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Customer,

            Greetings from Bussan Auto Finance (BAF India).

            We would like to inform that EMI Moratorium has already been applied in your loan from May'20 onwards.

            Kindly ignore EMI reminder SMS as it is auto generated. We are really apologies for inconvenience caused to you.
            Need help to moratorium
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              M
              Misiha Das
              Jul 27, 2020
              Resolved
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              Resolved

              I have closed the two wheeler loan I have tanken from Bussan Auto Finance with agreement number TW502INR00463910 one year ago. When I needed NOC certificate, they are now demanding Rs. 7084 as bouncing charges. Their executive told me that my loan has been closed, but now they are demanding money. Kindly do the needful
              Aug 6, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Aug 01, 2020
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer

              we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 7084/- pending against your loan.

              You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.
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                G
                gowthamgwen
                Jul 18, 2020
                Resolved
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                Resolved

                Address: 1/725 c , omshathi nagar, kannarpalayam, Karamadai, Coimbatore

                Loan finished 9 months before but still now i didn't received my original RC book.. please do needful
                Aug 12, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2020
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Sir/Madam,
                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                For RC related query, kindly contact to dealership or Yamaha.
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                  gowthamgwen
                  Jul 11, 2020
                  Resolved
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                  Resolved

                  Address: 1/725 c , omshathi nagar, kannarpalayam, Karamadai, Coimbatore

                  My loan finished before 9 month but still not receiving the rc book i ll try to contact but not answering properly
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 14, 2020
                  Bussan Auto Finance India [BAF] Customer Care's response
                  Dear Sir/Madam,
                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                  You can call write us on E mail ID [protected]@bafindia.com.
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                    M
                    ManishTomar712
                    Jul 10, 2020
                    Resolved
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                    Resolved

                    Address: Gurgaon DLF Phase 5 Sector 18

                    I name is manish tomar and i purchase yahama bike in oct 2019 due to covid19, i don't get salary so please you give me moratorium opetion in my mobile
                    My loan id - tw437inr00832796
                    Manish tomar
                    [protected], [protected]
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 14, 2020
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Customer,

                    Greetings from Bussan Auto Finance (BAF India).

                    We would like to inform that EMI Moratorium period has been applied in your loan from May'20 to Aug'20 onwards.

                    For further details you can write us E mail ID @ [protected]@bafindia.com.
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                      R
                      Rohtash Kashyap
                      Jul 7, 2020
                      Resolved
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                      Resolved

                      My loan number is tw421inr[protected] i have paid full loan but bank not give noc and not close my loan
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 07, 2020
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Sir/Madam,

                      Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to help us to serve you better
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                        R
                        ravi interiour
                        Jul 6, 2020
                        Resolved
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                        Resolved

                        Address: Tirupati

                        Dear sir&madam

                        This is to inform u that my bike emi’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem
                        +1 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Jul 06, 2020
                        Updated by ravi interiour
                        Dear sir&madam

                        This is to inform u that my bike EMI’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem

                        Dear Sir/Madam,

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
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                          N
                          nandukishore nandu
                          Jun 30, 2020
                          Resolved
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                          Resolved

                          Address: Gachibowli

                          Dear sir/madam

                          Due to lock lockdown i'm unable to emis for past 2 months could you please help me how to apply moratorium for bike emi bussan auto finance india [baf]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Dear Sir/Madam,

                          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
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                            M
                            mani21293
                            Jun 26, 2020
                            Resolved
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                            Resolved

                            Two04inr00770882
                            +1 photos
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Dear Customer,

                            Greetings from BAF India.

                            we would like to inform you that Jul'20 EMI is already under presentation, kindly maintain sufficient funds.

                            Please confirm if you wish to apply moratorium for Aug'20 on our official E mail ID [protected]@bafindia.com or Toll free number @[protected]
                            Dear Customer,

                            Greetings from Bussan Auto Finance (BAF India).

                            Your Jul'20 EMI is already sent to bank for presentation, kindly maintain sufficient funds in your account.

                            Please confirm, if you wish to apply moratorium for Aug'20 month on [protected]@bafindia.com or Toll free number @[protected]
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                              A
                              Ak34150
                              from Mumbai, Maharashtra
                              Jun 25, 2020
                              Resolved
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                              Resolved

                              Sir i dont received my original noc for my two wheeler loan but coustomer care tell me that we send your noc at your home address. Now i need a duplicate noc for that loan. Please send me the noc of my loan at my home address. Payment for the duplicate noc i already paid in axis bank account number by imps of 300 rupees ref no[protected]. Please sir solve my pblm at the earliest
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2020
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Customer,

                              Greetings from BAF India.

                              Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
                              You can also write us on [protected]@bafindia.com
                              Hi, we have made a note of your concern and request you to call on our phone Banking numbers [protected] / [protected] for further assistance in the referred matter. Regards, Team Axis Bank.
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                                B
                                Backer Ppm
                                from Bengaluru, Karnataka
                                Jun 24, 2020
                                Resolved
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                                Resolved

                                Address: 2/230, new mosque st. Periyapattinam-623523. Ramanathapuram distric.

                                From,
                                K. Mohamed backer
                                2/230, new masjith street
                                Periyapattinam 623523
                                Ramanathapuram district

                                Agreement num: tw532inr00812927.
                                Mobile number: [protected]
                                Model: yamaha alpha
                                Vehical number: tn65ak2188.
                                Subject : apply for noc letter
                                Respected sir: as i have complted all emi last month and i have apply for noc letter last month still now i have follow for noc letter. No response for that, what i do, i have lot of depression for your careless work. Covid coron time also you side very presser for emi, i have complted all emi. I have apply for noc letter may 10th 2020. Alredy more than one month your side taken but no response. One or two days you are nor provide noc letter soon i will filled case.
                                Best regard
                                Yours faithfully
                                Mohamed backer
                                +1 photos
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Jun 24, 2020
                                Updated by Backer Ppm
                                Noc letter

                                Verified Support
                                Jul 07, 2020
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Customer,

                                Greetings from BAF India.
                                As per our regional office, They will dispatch the NOC at your address after lockdown.
                                same has been Informed to you.
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                                  S
                                  Samgbi
                                  Jun 17, 2020
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                                  need moratorium for july & august month

                                  Address: Chennai

                                  Hello,

                                  Still now i paid all of my emi on time, but july and august month only i cant able to pay, now i'm in very bad economic situation due to covid-19. Please apply moratorium for two month only (July & august).

                                  Loan no: tw005inr00799076.
                                  Name: santhanam ganesan

                                  Thanks....
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                                  Praveenk685
                                  from Hyderabad, Telangana
                                  Jun 15, 2020
                                  Resolved
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                                  Resolved

                                  I have brought a r15 bs6 bike which costs around 174000 and over all final rate was fixed with 176000 and i have paid 101000 as down payment and remaining amount of 75000 i have opted for emi.. Or loan.. But the employee said that my emi will be 7500 per month as 12 months and that too for 75000 of loan amount and i said ok with it and after few days i got a message stating that my loan was approved for 81000... The employee has cheated me of 6000 rs.. Now iam playing unnecessarily extra money.. Very cheap character employees
                                  +3 photos
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 18, 2020
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Customer

                                  Kindly find below mention calculation of your loan down payment.

                                  On road price 1, 76, 374.00
                                  Loan Amount (On road price- Margin Money) 81, 000.00
                                  Margin Money 95, 374.00
                                  Processing fee (2%) 1, 620.00
                                  RC Collection/ECS Charges 826.00
                                  Documentation charges 295.00
                                  Loan shield 981.00
                                  Stamp Duty 50.00
                                  Total 99, 146.00
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                                    beheralingaraj
                                    Jun 10, 2020
                                    Resolved
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                                    Resolved

                                    Dear sir,

                                    I have repeatably contact to customer care support regarding issuing of noc of my bike concern to loan a/c no. Tw113inr00787363, lingaraj behera (Mob no-[protected]). But unfortunately no body answered about my call as well as reply back. Hence please suggest about my noc. As i have already sold my bike to a friend where name change cant be possible without fresh noc.

                                    Regards,
                                    Lingaraj behera
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 15, 2020
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Customer,

                                    Greetings from BAF India.

                                    We would like to inform that your NOC has been processed in Jan'20; you can contact our Bhubaneswar branch at below mentioned address to know the exact status of the same.

                                    we will also arrange call from regional office at your shared number.

                                    Address :Plot No-19, Unit-4, Kasturi Medical Care Center, Bhoumya Nagar,   Bhubaneswar-753001

                                    "Land line :[protected], 2533074, 2380504, 2393514
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                                      V
                                      Vijay Kumar Vijju
                                      Jun 9, 2020
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                                      Hi
                                      This is vijay kumar bhaindla
                                      I want moratorium
                                      Because i can't pay emi due to covid 19
                                      Pandemic situation
                                      I paid emi regularly without late
                                      So kindly provide link for moratorium
                                      My loan account number is
                                      Tw009inr00764031
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from Bussan Auto Finance (BAF India).
                                      This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                                      Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
                                      Dear Customer,

                                      Greetings from Bussan Auto Finance (BAF India).
                                      This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                                      Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
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