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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Feb 3, 2026

Complaints 947

Resolved

460

Unresolved

487

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 38

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Address: South delhi

Very bad service provider my register mo no is [protected] (Ayush Srivastava), received noc after long follow up and after that they give me wrong details updated noc in my mail as well in my address, last one month I request employees over mail and call but they are not responding over call / mail, they cheated and take charges against wrong vehicles details, very bad service as well employees, need to take legal action against company

Aug 5, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 26, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance.

We are already coordinating with your dealership for confirmation of correct vehicle details and revert is pending from their side, we will try to resolve the matter as soon as possible.

Regards,
Deepika

Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Nov 5, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance.
As you have received correct NOC, so kindly close your query.

Regards,
BAF India

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Address: No 30mangala nager Porur chennai

Sir my bike registration number tn10Ah9985 bike NOC missing sir duplicate Noc copy give me sir please

Aug 5, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 19, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike or share proper RC copy to help us to serve you better.

Regards,
Deepika

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Sir I have taken loan from your bank.. Every month after paid also they are calling continuously and shouting like anything...This is ridiculous...And I'm not a thief..this is the way u r treating a customer...Why this venture enterprises is calling me and why I have to answer after paid...They didn't give respect to customers..If they continue like this I will go to consumer court..They are telling bhussan finance only send charge sheet..Why u people issue this type of charge sheets after paid installment???

Aug 8, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Oct 12, 2020

Updated by Mukesh Selvamani Sir I have taken loan from your bank.. Every month after paid also they are calling continuously and shouting like anything...This is ridiculous...And I'm not a thief..this is the way u r treating a customer...Why this venture enterprises is calling me and why I have to answer after paid...They didn't give respect to customers..If they continue like this I will go to consumer court..They are telling bhussan finance only send charge sheet..Why u people issue this type of charge sheets after paid installment???

Verified Support

Oct 13, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Greetings from Bussan Auto Finance (BAF India).
We are really apologies for inconvenience caused to you.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Also share name and number of person from whom you are getting collection calls.

Regards,
BAF INDIA

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Address: delhi

Dear Team...
As per our telephonic conversation for noc of two wheeler, i am attaching payment receipt, so plz give me noc asap.
u can mail noc me on my email or address- j 1941, basement, chittranjan park, south delhi, near kali bari mandir.
plz ensure and provide it in couple of days and do needful, i will be grateful to you.
loan agreement no - TW402INR00588844
CONTACT NO - [protected]
EMAIL- [protected]@gmail.com

I am following last 7-8 days regarding My noc, also visited your jhandewalan office but only receptionist was there, also following via customer support and individual manager mobile no. but there is no response neither anyone picking call

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.
We would like to inform that your online payment has been updated and duplicate NOC is under process & you will be contacted soon.

Regards,
BAF India

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Respected sir due to covid lockdown for the months from march to may i applied for moratorium and didn't pay the emi's on the respective months, so know iam confused how many emi's are left to be paid. Iam posting my customer id and agreement number, please tell my emi's yet to be paid

Customer id - 294816
Agreement no. Tw009inr00659030
Customer borra jaishankar

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India !

This is in regards to your below mentioned query, we would like to inform you that moratorium has applied in your loan from Apr’20 to Jul’20.

as on date your 9 EMI's and Moratorium interest are remaining.

Kindly find attached revised repayment schedule for your reference.

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Address: No.203,A3 block,elaya mudliar street,tondiarpet,chennai-600081

In my account i have enough balance to clear the due for september month.
But there is a something issue with the bank.

Aug 7, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2020

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

Regards,
Deepika

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Address: B/22 pathira kaaliymman kovil street villapuram

2 times money transfer in my banking in
auto finance

Aug 7, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 17, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Regards,
BAF INDIA

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Engine no.- 21ck032835
Chassis no. - me121c0kae2033033

Aug 8, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings from Bussan Auto Finance (BAF India).

This is in regard to your below mentioned mail. Kindly provide your registered Contact No., customer name, to help us to serve you better as we are unable to find out your details.
Regards,
BAF INDIA

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S

Swat91

Sep 17, 2020

Provide me details asap.

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Hi,

This is tejaswikumar patil, my loan due was due on 08-sep-20. Due to insufficient balance it was not deducted, now i have enough balance will you take it or i need to pay it through online payment, if yes please suggest me the link sonthat i can pay it. My mobil number is [protected] bnpa[protected].
Emi of rs 5658 lan pl007inr0081617l8. I have sent a mail on 9th sep 2020, but no response and i call to tollfree number no response and also bangalore landline number no response. Please any one do response dont put penalty charges

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We would like to inform you that you have paid Bounced EMI on dated 10-Sep-20 and same has been updated in system.

Regards,
BAF India

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Address: Vill-Habibpur ecotech-3rd greater Noida gautam buddh nagar

Dear Sir,
Maine aapna loan Feb 2012 mai full payment de kr ke close kr diya tha, , mere family or gao ke kuch logo ke samne manger or team le kr paymnt gayi thi, please solve
Name- amit nagar s/ veer singh
Bike no- up16w 1399 yamaha fz

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Aug 20, 2020

Updated by Amitt Nagar Maine aapna loan feb2012 mai close Kiya tha, full loan amount payment karke 10 logo ke samne branch manger for Noida uss time nd his team, plz check nd solve
Name - Amit NAGAR s/ Veer Singh
Address. - vill- Habibpur ecotech-3rd greater Noida gautam buddh nagar (u p)
Bike no - up16w 1399
Mobile no- [protected]

Verified Support

Aug 24, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
Regards
BAF

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Address: Bilaspur c. G

Dear sir. And mem
What is this message👇👇👇

Mandate registration - umrn sbin[protected] for rs 5, 400.00 issued to bussan auto finance rejected-payer not maintaining bal. Please present again

My bank account any time mentend
And
Plizz pransanl discuss call me now. [protected]
[protected]@gmail.com
Bike registration number cg10ax7630

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We would like to inform you that ECS mandate form has been rejected by bank due to payer not maintaining require balance.

Kindly contact your bank for further clarification.

Regards,

BAF India

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Hello sir please my bike noc clear thanku you sir corona lockdown no job pleace help me sir

Aug 7, 2021

Complaint marked as Resolved

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 10, 2020

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

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Dear customer, the emi of rs 4425 on your lan tw011inr00829357 is due on 08-jul-20. Pls ensure sufficient balance in your bank a/c to avoid bouncing charges-baf

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

We would like to inform that EMI Moratorium has already been applied in your loan from May'20 onwards.

Kindly ignore EMI reminder SMS as it is auto generated. We are really apologies for inconvenience caused to you.

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M

Manjunath Nagaral

Aug 5, 2020

Need help to moratorium

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I have closed the two wheeler loan I have tanken from Bussan Auto Finance with agreement number TW502INR00463910 one year ago. When I needed NOC certificate, they are now demanding Rs. 7084 as bouncing charges. Their executive told me that my loan has been closed, but now they are demanding money. Kindly do the needful

Aug 6, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer

we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 7084/- pending against your loan.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

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Address: 1/725 c , omshathi nagar, kannarpalayam, Karamadai, Coimbatore

Loan finished 9 months before but still now i didn't received my original RC book.. please do needful

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

For RC related query, kindly contact to dealership or Yamaha.

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Address: 1/725 c , omshathi nagar, kannarpalayam, Karamadai, Coimbatore

My loan finished before 9 month but still not receiving the rc book i ll try to contact but not answering properly

Aug 12, 2021

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Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call write us on E mail ID [protected]@bafindia.com.

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Address: Gurgaon DLF Phase 5 Sector 18

I name is manish tomar and i purchase yahama bike in oct 2019 due to covid19, i don't get salary so please you give me moratorium opetion in my mobile
My loan id - tw437inr00832796
Manish tomar
[protected], [protected]

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

We would like to inform that EMI Moratorium period has been applied in your loan from May'20 to Aug'20 onwards.

For further details you can write us E mail ID @ [protected]@bafindia.com.

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My loan number is tw421inr[protected] i have paid full loan but bank not give noc and not close my loan

Aug 10, 2021

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Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to help us to serve you better

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Address: Tirupati

Dear sir&madam

This is to inform u that my bike emi’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem

Aug 7, 2021

Complaint marked as Resolved

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Jul 06, 2020

Updated by ravi interiour Dear sir&madam

This is to inform u that my bike EMI’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jul 7, 2020

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

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Address: Gachibowli

Dear sir/madam

Due to lock lockdown i'm unable to emis for past 2 months could you please help me how to apply moratorium for bike emi bussan auto finance india [baf]

Aug 7, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jul 7, 2020

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

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