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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Jul 23, 2025
Complaints 937
Resolved
460
Unresolved
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Bussan Auto Finance India [BAF] reviews & complaints page 38

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S
Suraj dhiweer
Aug 12, 2020
Resolved
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Address: Bilaspur c. G

Dear sir. And mem
What is this message👇👇👇

Mandate registration - umrn sbin[protected] for rs 5, 400.00 issued to bussan auto finance rejected-payer not maintaining bal. Please present again

My bank account any time mentend
And
Plizz pransanl discuss call me now. [protected]
[protected]@gmail.com
Bike registration number cg10ax7630
Aug 12, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
Bussan Auto Finance India [BAF] Customer Care's response
Dear Customer,

Greetings from BAF India.

We would like to inform you that ECS mandate form has been rejected by bank due to payer not maintaining require balance.

Kindly contact your bank for further clarification.

Regards,

BAF India
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    Manikandan Jb
    Aug 4, 2020
    Resolved
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    Resolved

    Hello sir please my bike noc clear thanku you sir corona lockdown no job pleace help me sir
    Aug 7, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Dear Sir/Madam,

    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
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      B
      biju k b
      Jul 28, 2020
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      Resolved

      Dear customer, the emi of rs 4425 on your lan tw011inr00829357 is due on 08-jul-20. Pls ensure sufficient balance in your bank a/c to avoid bouncing charges-baf
      Aug 12, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Aug 01, 2020
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Customer,

      Greetings from Bussan Auto Finance (BAF India).

      We would like to inform that EMI Moratorium has already been applied in your loan from May'20 onwards.

      Kindly ignore EMI reminder SMS as it is auto generated. We are really apologies for inconvenience caused to you.
      Need help to moratorium
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        M
        Misiha Das
        Jul 27, 2020
        Resolved
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        Resolved

        I have closed the two wheeler loan I have tanken from Bussan Auto Finance with agreement number TW502INR00463910 one year ago. When I needed NOC certificate, they are now demanding Rs. 7084 as bouncing charges. Their executive told me that my loan has been closed, but now they are demanding money. Kindly do the needful
        Aug 6, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Aug 01, 2020
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Customer

        we would like to inform you that there are cheque bounce charges & late payment penalty of Rs 7084/- pending against your loan.

        You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.
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          G
          gowthamgwen
          Jul 18, 2020
          Resolved
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          Address: 1/725 c , omshathi nagar, kannarpalayam, Karamadai, Coimbatore

          Loan finished 9 months before but still now i didn't received my original RC book.. please do needful
          Aug 12, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Jul 21, 2020
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Sir/Madam,
          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

          For RC related query, kindly contact to dealership or Yamaha.
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            gowthamgwen
            Jul 11, 2020
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            Address: 1/725 c , omshathi nagar, kannarpalayam, Karamadai, Coimbatore

            My loan finished before 9 month but still not receiving the rc book i ll try to contact but not answering properly
            Aug 12, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            Jul 14, 2020
            Bussan Auto Finance India [BAF] Customer Care's response
            Dear Sir/Madam,
            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

            You can call write us on E mail ID [protected]@bafindia.com.
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              M
              ManishTomar712
              Jul 10, 2020
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              Address: Gurgaon DLF Phase 5 Sector 18

              I name is manish tomar and i purchase yahama bike in oct 2019 due to covid19, i don't get salary so please you give me moratorium opetion in my mobile
              My loan id - tw437inr00832796
              Manish tomar
              [protected], [protected]
              Aug 12, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Jul 14, 2020
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Customer,

              Greetings from Bussan Auto Finance (BAF India).

              We would like to inform that EMI Moratorium period has been applied in your loan from May'20 to Aug'20 onwards.

              For further details you can write us E mail ID @ [protected]@bafindia.com.
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                R
                Rohtash Kashyap
                Jul 7, 2020
                Resolved
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                Resolved

                My loan number is tw421inr[protected] i have paid full loan but bank not give noc and not close my loan
                Aug 10, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Jul 07, 2020
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Sir/Madam,

                Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to help us to serve you better
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                  R
                  ravi interiour
                  Jul 6, 2020
                  Resolved
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                  Address: Tirupati

                  Dear sir&madam

                  This is to inform u that my bike emi’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Jul 06, 2020
                  Updated by ravi interiour
                  Dear sir&madam

                  This is to inform u that my bike EMI’s please apply for moritorium. Due to corona virus my area is red zone on government rulers so financial problem

                  Dear Sir/Madam,

                  Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
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                    N
                    nandukishore nandu
                    Jun 30, 2020
                    Resolved
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                    Address: Gachibowli

                    Dear sir/madam

                    Due to lock lockdown i'm unable to emis for past 2 months could you please help me how to apply moratorium for bike emi bussan auto finance india [baf]
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
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                      M
                      mani21293
                      Jun 26, 2020
                      Resolved
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                      Resolved

                      Two04inr00770882
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Customer,

                      Greetings from BAF India.

                      we would like to inform you that Jul'20 EMI is already under presentation, kindly maintain sufficient funds.

                      Please confirm if you wish to apply moratorium for Aug'20 on our official E mail ID [protected]@bafindia.com or Toll free number @[protected]
                      Dear Customer,

                      Greetings from Bussan Auto Finance (BAF India).

                      Your Jul'20 EMI is already sent to bank for presentation, kindly maintain sufficient funds in your account.

                      Please confirm, if you wish to apply moratorium for Aug'20 month on [protected]@bafindia.com or Toll free number @[protected]
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                        A
                        Ak34150
                        from Mumbai, Maharashtra
                        Jun 25, 2020
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                        Resolved

                        Sir i dont received my original noc for my two wheeler loan but coustomer care tell me that we send your noc at your home address. Now i need a duplicate noc for that loan. Please send me the noc of my loan at my home address. Payment for the duplicate noc i already paid in axis bank account number by imps of 300 rupees ref no[protected]. Please sir solve my pblm at the earliest
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2020
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Customer,

                        Greetings from BAF India.

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
                        You can also write us on [protected]@bafindia.com
                        Hi, we have made a note of your concern and request you to call on our phone Banking numbers [protected] / [protected] for further assistance in the referred matter. Regards, Team Axis Bank.
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                          Backer Ppm
                          from Bengaluru, Karnataka
                          Jun 24, 2020
                          Resolved
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                          Resolved

                          Address: 2/230, new mosque st. Periyapattinam-623523. Ramanathapuram distric.

                          From,
                          K. Mohamed backer
                          2/230, new masjith street
                          Periyapattinam 623523
                          Ramanathapuram district

                          Agreement num: tw532inr00812927.
                          Mobile number: [protected]
                          Model: yamaha alpha
                          Vehical number: tn65ak2188.
                          Subject : apply for noc letter
                          Respected sir: as i have complted all emi last month and i have apply for noc letter last month still now i have follow for noc letter. No response for that, what i do, i have lot of depression for your careless work. Covid coron time also you side very presser for emi, i have complted all emi. I have apply for noc letter may 10th 2020. Alredy more than one month your side taken but no response. One or two days you are nor provide noc letter soon i will filled case.
                          Best regard
                          Yours faithfully
                          Mohamed backer
                          +1 photos
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Jun 24, 2020
                          Updated by Backer Ppm
                          Noc letter

                          Verified Support
                          Jul 07, 2020
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Customer,

                          Greetings from BAF India.
                          As per our regional office, They will dispatch the NOC at your address after lockdown.
                          same has been Informed to you.
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                            S
                            Samgbi
                            Jun 17, 2020
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                            need moratorium for july & august month

                            Address: Chennai

                            Hello,

                            Still now i paid all of my emi on time, but july and august month only i cant able to pay, now i'm in very bad economic situation due to covid-19. Please apply moratorium for two month only (July & august).

                            Loan no: tw005inr00799076.
                            Name: santhanam ganesan

                            Thanks....
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                            Praveenk685
                            from Hyderabad, Telangana
                            Jun 15, 2020
                            Resolved
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                            Resolved

                            I have brought a r15 bs6 bike which costs around 174000 and over all final rate was fixed with 176000 and i have paid 101000 as down payment and remaining amount of 75000 i have opted for emi.. Or loan.. But the employee said that my emi will be 7500 per month as 12 months and that too for 75000 of loan amount and i said ok with it and after few days i got a message stating that my loan was approved for 81000... The employee has cheated me of 6000 rs.. Now iam playing unnecessarily extra money.. Very cheap character employees
                            +3 photos
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 18, 2020
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Customer

                            Kindly find below mention calculation of your loan down payment.

                            On road price 1, 76, 374.00
                            Loan Amount (On road price- Margin Money) 81, 000.00
                            Margin Money 95, 374.00
                            Processing fee (2%) 1, 620.00
                            RC Collection/ECS Charges 826.00
                            Documentation charges 295.00
                            Loan shield 981.00
                            Stamp Duty 50.00
                            Total 99, 146.00
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                              beheralingaraj
                              Jun 10, 2020
                              Resolved
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                              Resolved

                              Dear sir,

                              I have repeatably contact to customer care support regarding issuing of noc of my bike concern to loan a/c no. Tw113inr00787363, lingaraj behera (Mob no-[protected]). But unfortunately no body answered about my call as well as reply back. Hence please suggest about my noc. As i have already sold my bike to a friend where name change cant be possible without fresh noc.

                              Regards,
                              Lingaraj behera
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 15, 2020
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Customer,

                              Greetings from BAF India.

                              We would like to inform that your NOC has been processed in Jan'20; you can contact our Bhubaneswar branch at below mentioned address to know the exact status of the same.

                              we will also arrange call from regional office at your shared number.

                              Address :Plot No-19, Unit-4, Kasturi Medical Care Center, Bhoumya Nagar,   Bhubaneswar-753001

                              "Land line :[protected], 2533074, 2380504, 2393514
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                                V
                                Vijay Kumar Vijju
                                Jun 9, 2020
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                                Hi
                                This is vijay kumar bhaindla
                                I want moratorium
                                Because i can't pay emi due to covid 19
                                Pandemic situation
                                I paid emi regularly without late
                                So kindly provide link for moratorium
                                My loan account number is
                                Tw009inr00764031
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Customer,

                                Greetings from Bussan Auto Finance (BAF India).
                                This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                                Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
                                Dear Customer,

                                Greetings from Bussan Auto Finance (BAF India).
                                This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                                Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
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                                  S
                                  Sathish uma
                                  Jun 8, 2020
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                                  Address: Chennai

                                  Hi team i have already applied for the moratorium however i am receiving message to pay lan tw0051nr00730793 and my account is auto debited and now i am carry negative balance during this situation no funds in my account it will huge problem for me, i am already facing lot of challenges. Kindly do the needful
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Greetings from Bussan Auto Finance (BAF India).
                                  This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                                  Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.
                                  kindly ignore EMI reminder SMS as it is auto generated.
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                                    vijayBChaudhari
                                    from Savantvadi, Maharashtra
                                    Jun 7, 2020
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                                    Dear sir/ madam,

                                    My loan account number is tw610inr00852819. I can't apply for moratorium as link for moratorium is down from many many days.
                                    My name is vijay bhimrao chaudhari, kindly resolve the issue and give me moratorium as i need it urgently due to covid 19 pandemic.
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Greetings from Bussan Auto Finance (BAF India).
                                    This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                                    Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

                                    For further details, please write us on [protected]@bafindia.com
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                                      vijayBChaudhari
                                      from Savantvadi, Maharashtra
                                      Jun 7, 2020
                                      Resolved
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                                      Resolved

                                      My loan account number is tw610inr00852819. I want to defer my emi for this month as well as next months. As per rbi directive want to avail moratorium but no link available for the moratorium on bussan auto finance website.
                                      And per conversation with representative i have asked for the moratorium. Please do the needful.
                                      Name - vijay bhimrao chaudhari
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 09, 2020
                                      Bussan Auto Finance India [BAF] Customer Care's response
                                      Dear Customer,

                                      Greetings from Bussan Auto Finance (BAF India).
                                      This is in regard to your below mentioned mail. We would like to inform that your June’20 Emi has been stopped as RBI has extended the Moratorium period.
                                      Also, would like to inform you that it is only a deferment option and not a concession or waiver since interest would continue to accrue for this period.

                                      For further details, please write us on [protected]@bafindia.com
                                      Need EMI moratorium end of month September we requesting extend emi moratorium please help in this thank you
                                      Hello i'm ajithkumar
                                      i was purchased yamaha r15 in 2019 with downpayment 40, 000 and loan proccesed by bussan auto finance the tennure of 30 month's, when covid issue time 5months payment not accepted by bussan auto finance due as per rbi notice, now they are increased tennure to 40months.and i didn't take any moratorium policy. It comes around 30000 rupess to pay extra amount If call the customer care they didn't response properly.

                                      AGREEMENT NUMBER:TW527INR00841689
                                      CONTACT:[protected]

                                      kindly take action...
                                      Regaurds ajithkunar
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