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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.8
Updated: Jul 23, 2025
Complaints 937
Resolved
460
Unresolved
477
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Bussan Auto Finance India [BAF] reviews & complaints page 37

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M
Mahan Das
Feb 20, 2021
Resolved
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Resolved

I bought a bike 31 oct, 2014, regitration number WB94A4038 ..
Now i need a noc, so can you please provide the loan accont number ..
Aug 10, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2021
Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

We have received your NOC request on dated 20-Feb-21 and same is under process.
You will get NOC with 7-10 working days.
Please note your loan account number is TW102INR00289810.

Regards,
BAF India
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    R
    Raaj Rajput
    Feb 19, 2021
    Resolved
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    Resolved

    Address: sant nagar burari delhi

    Dear Sir

    we have been not received my Statement in i was email 7 days befor
    Feb 19, 2021
    Complaint marked as Resolved 
    mera contect no hai -8375097515
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    View replies
    Complaint Loan No- TW004INR00833578 Rakesh singh
    Reply
    Bussan Auto Finance India [BAF] Customer Care's response, Feb 24, 2021
    Verified Support
    Dear Customer,

    Loan account statement has been shared with you on [email protected]
    dated 20-Feb-21.

    Regards,

    BAF India
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      S
      Sudeep24196
      from Bengaluru, Karnataka
      Feb 2, 2021
      Resolved
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      Resolved

      I had taken an auto loan for my bike and was paying on time. Suddenly, they said that they are not able to withdraw money from my account automatically and so they'll call me every month and I can pay them via Paytm. All of a sudden during pandemic they put my account in moratorium without my knowledge. After few months they charged me 10, 000 extra for moratorium tax which I never requested.

      Secondly whatever amount I paid so far they never reported to Cibil bureau, My account has not been update from past 3-4 months. I have been calling these guys and they have no idea. The customer care executives are rude and has no idea about how the systems work.

      I am extremely tired of this nuisance and want to take this to consumer court for mentally harassing me for nothing if this is not resolved now.
      Aug 9, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Feb 04, 2021
      Bussan Auto Finance India [BAF] Customer Care's response       Dear Customer,

      Greetings from BAF India.

      Kindly confirm your Date of Birth & provide your contact no with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

      or you can write us on our customer.[protected]@bafindia.com.

      Regards,
      Deepika
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        P
        pavanoneshiv
        from Visakhapatnam, Andhra Pradesh
        Jan 20, 2021
        Resolved
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        Resolved

        Address: 3-18-1/30, pradeep nagar, near SBI ATM, vizag road, Vizianagaram, Andhra Prtadesh. 535004

        I want to get my loan number
        i forgot my loan number and details but i have a statement proof.
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        View replies
        Dear Sir/Madam,

        Kindly provide your registered Contact No. or engine no., chassis no. of the bike to help us to serve you better.

        You can write us on E mail ID @ [protected]@bafindia.com or customer care number @[protected]
        Regards,

        BAF
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          A
          Aneesha Basheer
          Dec 23, 2020
          Resolved
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          Resolved

          Missing of vehicle number in the hypotification letter. Due to that couldn't close the loan
          Aug 12, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Dec 26, 2020
          Bussan Auto Finance India [BAF] Customer Care's response           Dear Sir/Madam,
          Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

          You can also write us on [protected]@bafindia.com.
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            K
            Kishore Venjee
            Dec 8, 2020
            Resolved
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            Resolved

            Website: Www.bussanfinance.in

            I will pay money before 3 month.. still i did not
            Recive noc clearence...

            And staff did not responce my calls

            Staff :- preethi k
            Collection executive
            +5 photos
            Aug 5, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            View replies
            Dear Sir/Madam,

            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

            You can also write us on [protected]@bafindia.com.
            Reply
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              B
              Bedanta Rajkhowa
              Dec 3, 2020
              Resolved
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              Resolved

              Address: House no.91, south Amolapatty, p.o mohanaghat, dibrugarh

              I had made the full payment against my bike loan on 15september 2020 but till date I have not received the noc from guwahati. I had spoken with the guy in guwahati office on 17nov 2020 and he said that I had to collect it from Regal Collection Agency Dibrugarh after 7days, but as I called today they told they have not yet issued the noc and will send it as soon as possible. This kind of irresponsibility is not expected from bussan finance.
              Loan no. TW136INR00735030
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Dec 04, 2020
              Bussan Auto Finance India [BAF] Customer Care's response               Dear Customer,

              Greetings from BAF India.

              This is in regards to your below mentioned query, we would like to inform that your query has been forwarded to concerned department, will revert you soon.

              Regards,
              BAF
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                M
                Mohd Rizwan Quadri
                Nov 27, 2020
                Resolved
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                Resolved

                Address: shop no. 31a Annapurna, block Aditya enclave, ameerpet

                I bought a vehicle fz v3 and continue paying my emi from the date of purchase but from the last month one of bhusan finance collection agent frauded with me he took the amount of 2 months and now he is not responding correctly every day he is making statement still today it's not paid by him so plz kindly take an action against my complain vehicle no ts12en4591
                Aug 5, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                View replies
                Dear Sir/Madam,

                Thank you for writing to BAF India.

                This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
                Also, please provide us receipt of payment and name & contact number of Collection agent for investigation.

                Thanks,
                BAF India
                Reply
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                  N
                  Naveen Smiley
                  Nov 19, 2020
                  Resolved
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                  Resolved

                  Address: Dehradun

                  Staff misbehave
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir/Madam,

                  Thank you for writing to BAF India.

                  This is in regard to your below mentioned mail, kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.
                  Reply
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                    R
                    RaviAgrawal7454
                    Nov 2, 2020
                    Resolved
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                    Resolved

                    Address: sch 46 main market govindpuri Modinagar Ghaziabad

                    I am not getting any loan number in spite of giving engine number or chasis number. i want the N.O.C of my loan
                    please help me
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 05, 2020
                    Bussan Auto Finance India [BAF] Customer Care's response                     Dear Sir/Madam,

                    Thank you for writing to BAF India.

                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better .

                    Regards, BAF India
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                      S
                      Srivastava Ayush
                      Oct 24, 2020
                      Resolved
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                      Resolved

                      Address: South delhi

                      Very bad service provider my register mo no is [protected] (Ayush Srivastava), received noc after long follow up and after that they give me wrong details updated noc in my mail as well in my address, last one month I request employees over mail and call but they are not responding over call / mail, they cheated and take charges against wrong vehicles details, very bad service as well employees, need to take legal action against company
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      Greetings from Bussan Auto Finance.

                      We are already coordinating with your dealership for confirmation of correct vehicle details and revert is pending from their side, we will try to resolve the matter as soon as possible.

                      Regards,
                      Deepika
                      Reply
                      Dear Customer,

                      Greetings from Bussan Auto Finance.
                      As you have received correct NOC, so kindly close your query.

                      Regards,
                      BAF India
                      Reply
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                        M
                        Mani Mani Kandan
                        Oct 17, 2020
                        Resolved
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                        Resolved

                        Address: No 30mangala nager Porur chennai

                        Sir my bike registration number tn10Ah9985 bike NOC missing sir duplicate Noc copy give me sir please
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir/Madam,

                        Thank you for writing to BAF India.

                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike or share proper RC copy to help us to serve you better.

                        Regards,
                        Deepika
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                          M
                          Mukesh Selvamani
                          Oct 12, 2020
                          Resolved
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                          Resolved

                          Sir I have taken loan from your bank.. Every month after paid also they are calling continuously and shouting like anything...This is ridiculous...And I'm not a thief..this is the way u r treating a customer...Why this venture enterprises is calling me and why I have to answer after paid...They didn't give respect to customers..If they continue like this I will go to consumer court..They are telling bhussan finance only send charge sheet..Why u people issue this type of charge sheets after paid installment???
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Oct 12, 2020
                          Updated by Mukesh Selvamani                           Sir I have taken loan from your bank.. Every month after paid also they are calling continuously and shouting like anything...This is ridiculous...And I'm not a thief..this is the way u r treating a customer...Why this venture enterprises is calling me and why I have to answer after paid...They didn't give respect to customers..If they continue like this I will go to consumer court..They are telling bhussan finance only send charge sheet..Why u people issue this type of charge sheets after paid installment???
                          Verified Support
                          Oct 13, 2020
                          Bussan Auto Finance India [BAF] Customer Care's response                           Dear Sir/Madam,
                          Greetings from Bussan Auto Finance (BAF India).
                          We are really apologies for inconvenience caused to you.

                          This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                          Also share name and number of person from whom you are getting collection calls.

                          Regards,
                          BAF INDIA
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                            S
                            Srivastava Ayush
                            Oct 2, 2020
                            Resolved
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                            Resolved

                            Address: delhi

                            Dear Team...
                            As per our telephonic conversation for noc of two wheeler, i am attaching payment receipt, so plz give me noc asap.
                            u can mail noc me on my email or address- j 1941, basement, chittranjan park, south delhi, near kali bari mandir.
                            plz ensure and provide it in couple of days and do needful, i will be grateful to you.
                            loan agreement no - TW402INR00588844
                            CONTACT NO - [protected]
                            EMAIL- [protected]@gmail.com

                            I am following last 7-8 days regarding My noc, also visited your jhandewalan office but only receptionist was there, also following via customer support and individual manager mobile no. but there is no response neither anyone picking call
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 06, 2020
                            Bussan Auto Finance India [BAF] Customer Care's response                             Dear Customer,

                            Greetings from BAF India.
                            We would like to inform that your online payment has been updated and duplicate NOC is under process & you will be contacted soon.

                            Regards,
                            BAF India
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                              J
                              [email protected]
                              from Hyderabad, Telangana
                              Sep 27, 2020
                              Resolved
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                              Resolved

                              Respected sir due to covid lockdown for the months from march to may i applied for moratorium and didn't pay the emi's on the respective months, so know iam confused how many emi's are left to be paid. Iam posting my customer id and agreement number, please tell my emi's yet to be paid

                              Customer id - 294816
                              Agreement no. Tw009inr00659030
                              Customer borra jaishankar
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 28, 2020
                              Bussan Auto Finance India [BAF] Customer Care's response                               Dear Customer,

                              Greetings from BAF India !

                              This is in regards to your below mentioned query, we would like to inform you that moratorium has applied in your loan from Apr’20 to Jul’20.

                              as on date your 9 EMI's and Moratorium interest are remaining.

                              Kindly find attached revised repayment schedule for your reference.
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                                J
                                jeyaaprakash
                                Sep 21, 2020
                                Resolved
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                                Resolved

                                Address: No.203,A3 block,elaya mudliar street,tondiarpet,chennai-600081

                                In my account i have enough balance to clear the due for september month.
                                But there is a something issue with the bank.
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir/Madam,

                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

                                Regards,
                                Deepika
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                                  K
                                  Kgf Jeya
                                  Sep 16, 2020
                                  Resolved
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                                  Resolved

                                  Address: B/22 pathira kaaliymman kovil street villapuram

                                  2 times money transfer in my banking in
                                  auto finance
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir/Madam,

                                  Thank you for writing to BAF India.

                                  This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                  Regards,
                                  BAF INDIA
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                                    S
                                    Swat91
                                    Sep 16, 2020
                                    Resolved
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                                    Resolved

                                    Engine no.- 21ck032835
                                    Chassis no. - me121c0kae2033033
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2020
                                    Bussan Auto Finance India [BAF] Customer Care's response                                     Dear Sir/Madam,

                                    Greetings from Bussan Auto Finance (BAF India).

                                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No., customer name, to help us to serve you better as we are unable to find out your details.
                                    Regards,
                                    BAF INDIA
                                    View replies
                                    Provide me details asap.
                                    Reply
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                                      T
                                      [email protected]
                                      Sep 10, 2020
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                                      Hi,

                                      This is tejaswikumar patil, my loan due was due on 08-sep-20. Due to insufficient balance it was not deducted, now i have enough balance will you take it or i need to pay it through online payment, if yes please suggest me the link sonthat i can pay it. My mobil number is [protected] bnpa[protected].
                                      Emi of rs 5658 lan pl007inr0081617l8. I have sent a mail on 9th sep 2020, but no response and i call to tollfree number no response and also bangalore landline number no response. Please any one do response dont put penalty charges
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 12, 2020
                                      Bussan Auto Finance India [BAF] Customer Care's response                                       Dear Customer,

                                      Greetings from BAF India.

                                      We would like to inform you that you have paid Bounced EMI on dated 10-Sep-20 and same has been updated in system.

                                      Regards,
                                      BAF India
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                                        A
                                        Amitt Nagar
                                        Aug 20, 2020
                                        Resolved
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                                        Resolved

                                        Address: Vill-Habibpur ecotech-3rd greater Noida gautam buddh nagar

                                        Dear Sir,
                                        Maine aapna loan Feb 2012 mai full payment de kr ke close kr diya tha, , mere family or gao ke kuch logo ke samne manger or team le kr paymnt gayi thi, please solve
                                        Name- amit nagar s/ veer singh
                                        Bike no- up16w 1399 yamaha fz
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Aug 20, 2020
                                        Updated by Amitt Nagar                                         Maine aapna loan feb2012 mai close Kiya tha, full loan amount payment karke 10 logo ke samne branch manger for Noida uss time nd his team, plz check nd solve
                                        Name - Amit NAGAR s/ Veer Singh
                                        Address. - vill- Habibpur ecotech-3rd greater Noida gautam buddh nagar (u p)
                                        Bike no - up16w 1399
                                        Mobile no- [protected]
                                        Verified Support
                                        Aug 24, 2020
                                        Bussan Auto Finance India [BAF] Customer Care's response                                         Dear Sir/Madam,

                                        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
                                        Regards
                                        BAF
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