Bussan Auto Finance India [BAF] Complaints & Reviews

Address: no 81. 1 st cross. 1 st main. Vinayaka nagar. bhanashankari 560050.

Hi
my self sharath kumar. Dob 09.12.1984.
i have take finance from BAF india Bangalore. from yamaha showroom. bhanashankari 560050 which i bought yamaha SZ R in the year 2011. am sure i have cleared my loan amount. please forward my NOC for my further use.
my email id is [protected]@gmail.com

thanking you
sharath kumar
mobile-[protected]

Aug 12, 2021

Complaint marked as Resolved

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India, we pray for your safety and good health.

This is in regard to your below mentioned mail, we would like to inform you that we are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

Regards,

BAF India

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Address: Simurali, santipally, nadia

My name is Jyotsna Sur. My registered phone number is [protected]. I gave my all EMI. But continue they are calling and SMS me. And said my EMI is due.then I called their customer care number [protected]. Bussan, 'a executive told me at the time when the lockdown was going on in West Bengal, At that time we could not pay the EMI asking for his interest. But our finance minister told that time if any body couldn't pay any loan's emi they will be not charged any interest. But bhusan pressurized me. And also send me a sms that my emi 4915 is due. When my all emi cleared

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Aug 6, 2021

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Apr 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned query, we would like to inform you that you have not paid EMI's from May'2020 to Aug'2020, so moratorium has been applied in your loan.

As on date your one future EMI (moratorium interest amt- 1, 464.80/-) is remaining which will be debited from bank account in Apr’2021. Kindly keep your account funded before due date to get avoid any charges.

Apart from that there are cheque bounce charges & late payment penalty of Rs 2, 205.51/- pending against your loan. You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM.

Regards,
BAF India

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Address: AT WADGAON PHATA, POST VESHVI, TAL ALIBAG

Please mail NOC for my two wheeler loan clerance. Loan a/c no TW601INR00067346.
Email id
[protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

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Apr 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

We have already informed you via mail o dated 27-Feb-21 that NOC had processed in Apr'2013, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis bank or transfer the amount in below mentioned account.

Please share transaction details after making payment for further process.

Please find below the account details: -
Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remarks Duplicate NOC charges- TW601INR00067346

Regards,
BAF India

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H

Hari -d-Pluviophile

Mar 15, 2021

Please email me the NOC against loan TW7011NR00777546. My loan tenure is cleared successfully. the email id is harish.[protected]@gmail.com
No staff is responding since week i am trying to call. Please email early as possible

NOC for Two wheeler - Comment #3811280 - Image #0

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Hari -d-Pluviophile

Mar 17, 2021

Please resolve this early as possible

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I bought a bike 31 oct, 2014, regitration number WB94A4038 ..
Now i need a noc, so can you please provide the loan accont number ..

Aug 10, 2021

Complaint marked as Resolved

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Feb 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

We have received your NOC request on dated 20-Feb-21 and same is under process.
You will get NOC with 7-10 working days.
Please note your loan account number is TW102INR00289810.

Regards,
BAF India

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Address: sant nagar burari delhi

Dear Sir

we have been not received my Statement in i was email 7 days befor

Feb 19, 2021

Complaint marked as Resolved

mera contect no hai -8375097515

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Raaj Rajput

Feb 19, 2021

Complaint Loan No- TW004INR00833578 Rakesh singh

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Bussan Auto Finance India [BAF] Customer Care's response, Feb 24, 2021

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Dear Customer,

Loan account statement has been shared with you on [email protected]
dated 20-Feb-21.

Regards,

BAF India

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I had taken an auto loan for my bike and was paying on time. Suddenly, they said that they are not able to withdraw money from my account automatically and so they'll call me every month and I can pay them via Paytm. All of a sudden during pandemic they put my account in moratorium without my knowledge. After few months they charged me 10, 000 extra for moratorium tax which I never requested.

Secondly whatever amount I paid so far they never reported to Cibil bureau, My account has not been update from past 3-4 months. I have been calling these guys and they have no idea. The customer care executives are rude and has no idea about how the systems work.

I am extremely tired of this nuisance and want to take this to consumer court for mentally harassing me for nothing if this is not resolved now.

Aug 9, 2021

Complaint marked as Resolved

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Feb 04, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly confirm your Date of Birth & provide your contact no with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

or you can write us on our customer.[protected]@bafindia.com.

Regards,
Deepika

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Address: 3-18-1/30, pradeep nagar, near SBI ATM, vizag road, Vizianagaram, Andhra Prtadesh. 535004

I want to get my loan number
i forgot my loan number and details but i have a statement proof.

+1 photos

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Jan 21, 2021

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. or engine no., chassis no. of the bike to help us to serve you better.

You can write us on E mail ID @ [protected]@bafindia.com or customer care number @[protected]
Regards,

BAF

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Missing of vehicle number in the hypotification letter. Due to that couldn't close the loan

Aug 12, 2021

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Dec 26, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can also write us on [protected]@bafindia.com.

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Website: Www.bussanfinance.in

I will pay money before 3 month.. still i did not
Recive noc clearence...

And staff did not responce my calls

Staff :- preethi k
Collection executive

+5 photos

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Dec 26, 2020

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can also write us on [protected]@bafindia.com.

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Address: House no.91, south Amolapatty, p.o mohanaghat, dibrugarh

I had made the full payment against my bike loan on 15september 2020 but till date I have not received the noc from guwahati. I had spoken with the guy in guwahati office on 17nov 2020 and he said that I had to collect it from Regal Collection Agency Dibrugarh after 7days, but as I called today they told they have not yet issued the noc and will send it as soon as possible. This kind of irresponsibility is not expected from bussan finance.
Loan no. TW136INR00735030

+1 photos

Aug 9, 2021

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Dec 04, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned query, we would like to inform that your query has been forwarded to concerned department, will revert you soon.

Regards,
BAF

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Address: shop no. 31a Annapurna, block Aditya enclave, ameerpet

I bought a vehicle fz v3 and continue paying my emi from the date of purchase but from the last month one of bhusan finance collection agent frauded with me he took the amount of 2 months and now he is not responding correctly every day he is making statement still today it's not paid by him so plz kindly take an action against my complain vehicle no ts12en4591

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Nov 28, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.
Also, please provide us receipt of payment and name & contact number of Collection agent for investigation.

Thanks,
BAF India

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Address: Dehradun

Staff misbehave

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Nov 20, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail, kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

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Address: sch 46 main market govindpuri Modinagar Ghaziabad

I am not getting any loan number in spite of giving engine number or chasis number. i want the N.O.C of my loan
please help me

Aug 8, 2021

Complaint marked as Resolved

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Nov 05, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better .

Regards, BAF India

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Address: South delhi

Very bad service provider my register mo no is [protected] (Ayush Srivastava), received noc after long follow up and after that they give me wrong details updated noc in my mail as well in my address, last one month I request employees over mail and call but they are not responding over call / mail, they cheated and take charges against wrong vehicles details, very bad service as well employees, need to take legal action against company

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 26, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance.

We are already coordinating with your dealership for confirmation of correct vehicle details and revert is pending from their side, we will try to resolve the matter as soon as possible.

Regards,
Deepika

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Nov 5, 2020

Verified Support

Dear Customer,

Greetings from Bussan Auto Finance.
As you have received correct NOC, so kindly close your query.

Regards,
BAF India

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Address: No 30mangala nager Porur chennai

Sir my bike registration number tn10Ah9985 bike NOC missing sir duplicate Noc copy give me sir please

+1 photos

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 19, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike or share proper RC copy to help us to serve you better.

Regards,
Deepika

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Sir I have taken loan from your bank.. Every month after paid also they are calling continuously and shouting like anything...This is ridiculous...And I'm not a thief..this is the way u r treating a customer...Why this venture enterprises is calling me and why I have to answer after paid...They didn't give respect to customers..If they continue like this I will go to consumer court..They are telling bhussan finance only send charge sheet..Why u people issue this type of charge sheets after paid installment???

Aug 8, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Oct 12, 2020

Updated by Mukesh Selvamani Sir I have taken loan from your bank.. Every month after paid also they are calling continuously and shouting like anything...This is ridiculous...And I'm not a thief..this is the way u r treating a customer...Why this venture enterprises is calling me and why I have to answer after paid...They didn't give respect to customers..If they continue like this I will go to consumer court..They are telling bhussan finance only send charge sheet..Why u people issue this type of charge sheets after paid installment???

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Oct 13, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Greetings from Bussan Auto Finance (BAF India).
We are really apologies for inconvenience caused to you.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Also share name and number of person from whom you are getting collection calls.

Regards,
BAF INDIA

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Address: delhi

Dear Team...
As per our telephonic conversation for noc of two wheeler, i am attaching payment receipt, so plz give me noc asap.
u can mail noc me on my email or address- j 1941, basement, chittranjan park, south delhi, near kali bari mandir.
plz ensure and provide it in couple of days and do needful, i will be grateful to you.
loan agreement no - TW402INR00588844
CONTACT NO - [protected]
EMAIL- [protected]@gmail.com

I am following last 7-8 days regarding My noc, also visited your jhandewalan office but only receptionist was there, also following via customer support and individual manager mobile no. but there is no response neither anyone picking call

Aug 12, 2021

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Oct 06, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.
We would like to inform that your online payment has been updated and duplicate NOC is under process & you will be contacted soon.

Regards,
BAF India

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Respected sir due to covid lockdown for the months from march to may i applied for moratorium and didn't pay the emi's on the respective months, so know iam confused how many emi's are left to be paid. Iam posting my customer id and agreement number, please tell my emi's yet to be paid

Customer id - 294816
Agreement no. Tw009inr00659030
Customer borra jaishankar

Aug 12, 2021

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Sep 28, 2020

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India !

This is in regards to your below mentioned query, we would like to inform you that moratorium has applied in your loan from Apr’20 to Jul’20.

as on date your 9 EMI's and Moratorium interest are remaining.

Kindly find attached revised repayment schedule for your reference.

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Address: No.203,A3 block,elaya mudliar street,tondiarpet,chennai-600081

In my account i have enough balance to clear the due for september month.
But there is a something issue with the bank.

Aug 7, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2020

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention proper query on mail to help us to serve you better.

Regards,
Deepika

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Address: B/22 pathira kaaliymman kovil street villapuram

2 times money transfer in my banking in
auto finance

Aug 7, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 17, 2020

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Regards,
BAF INDIA

Bussan Auto Finance India [BAF] Complaints & Reviews

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Bussan Auto Finance India [BAF] reviews & complaints page 37

Need to get my NOC for my bike.

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Harassment and pressurized continue

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NOC for Two wheeler

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Want to know loan account number

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Not received Statement on my email

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Misleading/No proper communication/harassment

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Need a HELP

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Missing of vehicle number

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Clearance certificate

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NOC not issued

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HI this is qutub uddin

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Bike r15

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Loan number

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Wrong noc against wrong chechiss no , engine no.

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NOC missing

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Reg collection agents

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Duplicate noc-TW402INR00588844-AYUSH SRIVASTAVA

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Please tell my current balance to be paid

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check bouncing, over due

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Iam compaling

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