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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.7
Updated: Jan 9, 2025
Complaints 915
Resolved
419
Unresolved
496
Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍
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Bussan Auto Finance India [BAF] reviews & complaints page 42

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S
Sanjeev.20
from Noida, Uttar Pradesh
Nov 21, 2018
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no loan taken on two-wheeler still showing an overdue balance

Sir,
I have paid all the dues of my account on two wheeler but it is still showing an overdue balance of 3195/- in my credit report account and even i have not taken any loan on two-wheeler from bussan auto finance india (P) ltd.
Please look into the matter and clear the balance.

Sanjeev kumar malik
48, jagdish nagar hapur road ghaziabad
Pin-201001
Ph-[protected]...
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A
Aditya Mohnani
from Gurgaon, Haryana
Oct 12, 2018
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noc complaint

Address: 110065
Website: [email protected]

I ll request u sir paid my loan payment 100 percent u r company disturbing for noc 2 months. Calling ur company. I ll talk mr raviraj he is not solve the problem i m call again again he is not pik the call he is talk abuse language with me. U r not solve the problem. I m case ur company in consumer court i ll give u time 10 days only i ll respect u sir please solve this problem urgent

Aditya mohnani
[protected]...
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S
Sky Automobiles Chhattisgarh
from Shahpur, Gujarat
Oct 4, 2018
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improper documentation, unnecessary charges & poor customer service

Address: Raipur, Chhattisgarh, 490006

I must say baf has improper documentation, unnecessary charges & poorest customer service.

W. R. T lan tw219inr00571960

Due to baf technical reasons my emi didn't hit my bank a/c and later basis on suggestion received from the local executive i made 8 installment payment by cash.

Now when the loan is 100% paid-up and tenure is successfully over baf is asking for additional ₹773/- to get the noc.br...
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P
Parthiban Mp
from Bengaluru, Karnataka
Sep 15, 2018
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threatening call

Address: 560020

Hi,

My self parthiban and i have taken the loan for my bike 1.8 years before and i was paying on time, due to some family issue i was not able to pay 3 months even was not continuously i missed it i have 3 months once i have missed and i really apologize for that.

Today i got a call from one of the agent and he didn't even specify his name he just told he is from busan finance and his number is: [protected] firstly...
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K
karthik chinna
from Hyderabad, Telangana
Sep 11, 2018
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I'm complaining about finance of my bike

Address: Hyderabad, Telangana, 500072

This is the last month emi i've to pay and i got messages to maintain amount in account. I'm maintaining them and every it will be deducted know 8th of every month. This month still not yet deducted. And i've contacted bank team as well. They didn't even received the request. If any thing planning like extra charges. I'll have my plans to complaint case against bussan auto finance....
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J
Jasibr Singh
from Samalkha, Haryana
Aug 25, 2018
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loan settlement

Address: Panipat, Haryana, 132101

Hi, sir i am jasbir
I am ur custmer m loan ki satlement karna chata hu. My contact no [protected], mne down payment 15000ki thi or 9 kisat bar rakhi h, aap ne legal notice beza rhe ho aap satement kar skte ho to call kar lo meri call to lag nhi rhi aap ke sare no. Rong h mere loanamount 50000thi or 9kist dene ke bad bi 50000hi h 25000 rs le lo mere ko meri noc de do...
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I
Injeti Johnbabu
from Razole, Andhra Pradesh
Aug 8, 2018
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not receiving my clearing letter

Address: 534186
Website: [email protected]

Sir i am john kesavaram, ganapavarm mandal
I am purchase yamaha fassino bike in octobar -2015paid advance payment 10000/- cash 5000/- bank deposit my bike total cost 65000/- advance[protected] remaining 50000/- finance iam clear total finance amount but no clearing latter not recieved i called custmar care that parsen said i am filed 55000/- pleasce pay remaining amount and late payment charges 9000/-

Imedately i...
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K
Khaja kasmur
from Hyderabad, Telangana
Aug 6, 2018
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rowdies seized my vehicle and sold

Address: Hyderabad, Andhra Pradesh, 500028

Loan no tw009inr008059
the 2 roudies came and thrown out of the vehicle and seized my vehicle on may 16th. That same i have wriiten to akosha and also to your custumer care. The same person came and coolected cash from me and he did not hand over it the comapny. Then they planned to seize my vehicle. They did not rectified the clearing process in the bank.
Pls hand over the vehicle...
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S
Soumyaranjan Jena
from Mumbai, Maharashtra
Jun 21, 2018
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issuance of no objection certificate

Address: Visakhapatnam, Andhra Pradesh, 530046
Website: [email protected]

Please provide me a NOC against my bike loan
registration No: AP31CT5978
owner Name: soumya ranjan jena
mfg.Year: 01/02/2015
engine No: G3C7E0031693
date of registration: 23/04/2015
chassis No: ME1RG0612F0031784
financier: BUSSAN AUTO FIN IND PVT LTD
prev registration No: AP31VTTR3568
registration authority RTA GAJUWAKA
please send on [protected]@gmail.com...
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K
Khaja kasmur
from Hyderabad, Telangana
May 31, 2018
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bussan finance sent people misbehave

Address: Hyderabad, Andhra Pradesh, 500008
Website: bussanautofinance

On 16 th night when i was purchasing they came and they forcely throwed me out of the bike and locked the vehicle
The second person in the photo regularly taking the emi without giving the recipt
They never send the acknoledgement
1 emi i have to pay and it was late.
They never sent the papers as i have the clearing problem. Never rectified the check clearing problem
They told themselves are the onwners...
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V
Vikee Boss
from Cumbum, Tamil Nadu
May 3, 2018
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noc regarding

Address: Perambalur, Tamil Nadu, 621212

Dear sir/madam,
I have submitted and cleared all balanced against my yamaha genius loan amount since 2016. But we did not get noc against the same till date.
Kindly consider our urgent need to despatched noc again if not done please.

Details, as per below:
Loan no.- tw525inr00358624
Customer - saravanan. D
Mo - [protected]
Address - 7f/13 chittibabu street,
Perambalur-621212.br...
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A
Anandan Kumar531
from Chennai, Tamil Nadu
Apr 19, 2018
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why online payment portal not working?

Address: Chennai, Tamil Nadu, 600018

My personal loan emi is every month 11th, almost i completed my loan only two month emi left, this month emi was bounced on 11th, am ready to pay online or cheaque with bouncing charges but they are not accepting, they asking cash only, i said i can pay only by card or online, so please rectify my problem as soon as possible
my contact no; [protected]...
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V
Vasi_Malai
from Chennai, Tamil Nadu
Mar 9, 2018
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due issue

Address: Chennai, Tamil Nadu, 600043

I bought a bike with baf finance. For that finance i have paid emi at the time of bike booking. Because first emi is pre emi. That is why i have paid. For second emi i kept emi amount in my account but it was not deducted. That is why i have sent mail to them regarding this. Still i didn't get any proper solution for the same. They sent a reply that i need to go their office again and i need to submit the form again. I don't know what is...
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G
Guruprakash S
from Bengaluru, Karnataka
Jan 6, 2018
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inappropriate behaviour by your staff

I had a 2 wheeler loan (Tw007inr[protected] with your organisation. I called in last week to get the noc dispatched, the lady on the phone helped me update my current address on your system and informed that the noc would reach my new address in about 18 to 20 days.

However, today i received a call from a (Not so) gentleman from you branch, asking me to pick up the noc in person from your branch, as he stated it cannot be dispatched...
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D
deepu.
from Thiruvananthapuram, Kerala
Dec 29, 2017
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misbehaving from collection executive

Address: Thiruvananthapuram, Kerala

One of the collection executive named shibu from rajashylam agency in trivandrum is not talking in a proper manner. I have two dues pending. But the way he asking money and the way he is behaving is not good. Actually he is spoiling the bussan name. He came to my house yesterday. But i was not available at that time. He asked my mother in law about. He is not suppised to do that if the rc owner was not available
. He insulted them and...
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S
Suminvishnu
from Kanniyakumari, Tamil Nadu
Dec 28, 2017
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noc of my vehicle

Address: 695571
Website: Baf

Hello,
I purchased a new vehicle ray z in 2014. Loan provided by baf and that about to an end but, the noc not given to me. I can't find any of the branch in my city. Now what i do for the noc. I give a solution.
My loan number:-twc031nr00275532
My name:-sumin
Number [protected]
This number is new. I give to you num was changed. Wil you please help me. The noc is urgent to me....
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P
priya980782279
from Goshainganj, Uttar Pradesh
Dec 15, 2017
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chq penalty refund

Address: Gorakhpur, Uttar Pradesh, 273007

Me priyanka,
My loan number - tw314inr00429336
Mob num-[protected]
[protected]
Email id - [protected]@gmail.com

Meri emi per month date - 2 ko jma hoti h, but my first emi mere account se date 2/01/2016 ko jma nhi ki gyi and mujhse date 07/01/2016 ko by cash showroom pr jma krayi gyi.
But date 12/01/2016 ko chq no-5 mere account me lga diya gya.

Wrong date pr chq lgane pr...
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H
Hardik Patadiya
from Ahmedabad, Gujarat
Dec 8, 2017
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touching from collection agency

Address: 382443

I took bike loan in busan and for some issue am having 2 months due, because my salary issue and now i am getting threatening calls from your collection people's today and using worst abuse words,. And telling me to whatever you are doing i don’t care i need a money right now otherwise i came to your house ane it is really torchuring. I pay 34 installment. Yesterday i call in your office for loan statement and i collect it yesterday because...
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B
BharatshettyD
from Shirhatti, Karnataka
Nov 17, 2017
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wrong address n not connecting calls

Address: 560091
Website: Call back soon

Bloody u guys are wasting our time, we are searching u are office since morning 10am, to pay emi of our bike loan, can't able to find u r new office, near museum road bangalore, even v tried to contact which u guys provided contact nos in google but it's still not connecting u people, u guys were simply wasting our time,
Once u receive this complaint pls do call my number
[protected]
Bharath...
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G
Gsvss subrahmanyam
from Hyderabad, Telangana
Nov 16, 2017
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non receipt of noc on completion of hypothecation

Address: Hyderabad, Andhra Pradesh, 500015

Dear sir,

I have purchased yamaha saluto ts10 ef4844 on 20th nov 2015 and taken finance from you for one year.

Chasis no. Me1re1227f0003515
Engine no. E3p1e0023448

It was completed by dec 2016

But am not in receipt of noc till date.
Please arrange the same on priority.

As i have to do for insurance renewal i want it by tomorrow max.

Yesterday...
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