Bussan Auto Finance India [BAF] Complaints & Reviews

Dear sir,
I have parches your finance ceasing bike. Bike no ; tn 15 t 6134, yamaha ray-z, loan no ; tw510inr00609734 customer name; indhumathi b. Above the details of bike last month[protected] that date auction (Bides) online sales and open sales in area villupuram - dk tamilnadu-602202. That day parches above the bike. I am pay that payment rs 29000/- online payment day[protected]. But still now not deliver order or sapless order not issue. I have asked your office but not response below attached my payment receipt.

Sir, i'm your customer my name shajin vijayan, i have no other option so i sending this complaints to you. You don't know what is going on your organization. I had a vehicle loan from your firm, my customer id : 664499 and my loan account no : twco7inr00390608.
Please check my loan details then you will understand nothing pending all emi i have closed the same date.

So now i'll tell my complaints, first one when my loan was closed i asked first i need my noc that time they say refunds matters more than rs.2000/- will come to you in the bank account. Your refund is completed within two wheeks after that noc will give to you. After one month finished they were saying the same things, there is no refund and noc nothing, so i gave my bank account number and other details. Also i got a call from your cochin office and haripad office also, they also told me the same things. Now two months finished nothing come to my bank account.
Two days ago i got a call from your haripad firm to take my noc, i can't go there because i'm working in bangalore. I think if they didn't give it to my friends hand so my father and my friend went there. When we reached there we realized something there is no one not even a responsibility at all in the office. The reason is when my friend asked for noc they didn't ask him anything suddenly they gave him the noc by hands. So again we realized something if anyone asks someones noc is there suddenly they will give it. That is their responsibility. When we noc is collected we asked for get the refund money. They didn't tell anything they gave two contact numbers. First one noc department and the second one manager and they said contact that numbers. That time noc department not attended my call. We try to call to managers number, he attended my call. We told him that all problems to manager. He said he would check and tell us. I don't know how he will check? Because he didn't ask him anything like customers name or any loan account number nothing. Few minutes later i call again that managers number he didn't attended my call.

No one has a responsibility. They said they still have a refund but i don't get it.

If it's your behavior to everyone you will lose all of the good customers.

I hope you will accept my complaints..

Thank you,

Shajin vijayan

(Address :
Poothamkunnu padinjare cheruvil,
Peringala po mulakuzha
Near gurumandiram alinchedu
Chengannur alappuzha 689505
Kerala.
Phone: [protected]
Email : [protected]@gmail.com)

Sir,
I have paid all the dues of my account on two wheeler but it is still showing an overdue balance of 3195/- in my credit report account and even i have not taken any loan on two-wheeler from bussan auto finance india (P) ltd.
Please look into the matter and clear the balance.

Sanjeev kumar malik
48, jagdish nagar hapur road ghaziabad
Pin-201001
Ph-[protected]

I ll request u sir paid my loan payment 100 percent u r company disturbing for noc 2 months. Calling ur company. I ll talk mr raviraj he is not solve the problem i m call again again he is not pik the call he is talk abuse language with me. U r not solve the problem. I m case ur company in consumer court i ll give u time 10 days only i ll respect u sir please solve this problem urgent

Aditya mohnani
[protected]

I must say baf has improper documentation, unnecessary charges & poorest customer service.

W. R. T lan tw219inr00571960

Due to baf technical reasons my emi didn't hit my bank a/c and later basis on suggestion received from the local executive i made 8 installment payment by cash.

Now when the loan is 100% paid-up and tenure is successfully over baf is asking for additional ₹773/- to get the noc.

In case no concrete action taken and noc provided within 48hrs. Time i shall take it to grievance office.

Hi,

My self parthiban and i have taken the loan for my bike 1.8 years before and i was paying on time, due to some family issue i was not able to pay 3 months even was not continuously i missed it i have 3 months once i have missed and i really apologize for that.

Today i got a call from one of the agent and he didn't even specify his name he just told he is from busan finance and his number is: [protected] firstly i told him yes i agree with that, it was miss from my end and i said i will be paying in next 2days after that he started shouting on phone and he started abusing over a call.

Please guide me wt i am supposed to do now and please take the necessary action on him.

Regards,
Parthiban m

This is the last month emi i've to pay and i got messages to maintain amount in account. I'm maintaining them and every it will be deducted know 8th of every month. This month still not yet deducted. And i've contacted bank team as well. They didn't even received the request. If any thing planning like extra charges. I'll have my plans to complaint case against bussan auto finance.

Hi, sir i am jasbir
I am ur custmer m loan ki satlement karna chata hu. My contact no [protected], mne down payment 15000ki thi or 9 kisat bar rakhi h, aap ne legal notice beza rhe ho aap satement kar skte ho to call kar lo meri call to lag nhi rhi aap ke sare no. Rong h mere loanamount 50000thi or 9kist dene ke bad bi 50000hi h 25000 rs le lo mere ko meri noc de do...

Sir i am john kesavaram, ganapavarm mandal
I am purchase yamaha fassino bike in octobar -2015paid advance payment 10000/- cash 5000/- bank deposit my bike total cost 65000/- advance[protected] remaining 50000/- finance iam clear total finance amount but no clearing latter not recieved i called custmar care that parsen said i am filed 55000/- pleasce pay remaining amount and late payment charges 9000/-

Imedately i called tadepalligudem service agent raju that persan said misteked i salve the problam but no replay my filing amout 50000/- only

Please salve my problam

Thanking you sir

Loan no tw009inr008059
the 2 roudies came and thrown out of the vehicle and seized my vehicle on may 16th. That same i have wriiten to akosha and also to your custumer care. The same person came and coolected cash from me and he did not hand over it the comapny. Then they planned to seize my vehicle. They did not rectified the clearing process in the bank.
Pls hand over the vehicle

Please provide me a NOC against my bike loan
registration No: AP31CT5978
owner Name: soumya ranjan jena
mfg.Year: 01/02/2015
engine No: G3C7E0031693
date of registration: 23/04/2015
chassis No: ME1RG0612F0031784
financier: BUSSAN AUTO FIN IND PVT LTD
prev registration No: AP31VTTR3568
registration authority RTA GAJUWAKA
please send on [protected]@gmail.com

On 16 th night when i was purchasing they came and they forcely throwed me out of the bike and locked the vehicle
The second person in the photo regularly taking the emi without giving the recipt
They never send the acknoledgement
1 emi i have to pay and it was late.
They never sent the papers as i have the clearing problem. Never rectified the check clearing problem
They told themselves are the onwners of the vehile.
Tell any body in the world we dont care they are telling
Pls ask them to hand over the vehicle
When i conatcted busan custumer care they dont have roudies
Even they did no answerd the persons in the photo

Dear sir/madam,
I have submitted and cleared all balanced against my yamaha genius loan amount since 2016. But we did not get noc against the same till date.
Kindly consider our urgent need to despatched noc again if not done please.

Details, as per below:
Loan no.- tw525inr00358624
Customer - saravanan. D
Mo - [protected]
Address - 7f/13 chittibabu street,
Perambalur-621212.

Regards,
Amit mallik
Ridenour usnagar
Uttarakhand

My personal loan emi is every month 11th, almost i completed my loan only two month emi left, this month emi was bounced on 11th, am ready to pay online or cheaque with bouncing charges but they are not accepting, they asking cash only, i said i can pay only by card or online, so please rectify my problem as soon as possible
my contact no; [protected]

I bought a bike with baf finance. For that finance i have paid emi at the time of bike booking. Because first emi is pre emi. That is why i have paid. For second emi i kept emi amount in my account but it was not deducted. That is why i have sent mail to them regarding this. Still i didn't get any proper solution for the same. They sent a reply that i need to go their office again and i need to submit the form again. I don't know what is...

I had a 2 wheeler loan (Tw007inr[protected] with your organisation. I called in last week to get the noc dispatched, the lady on the phone helped me update my current address on your system and informed that the noc would reach my new address in about 18 to 20 days.

However, today i received a call from a (Not so) gentleman from you branch, asking me to pick up the noc in person from your branch, as he stated it cannot be dispatched to any address than the one that was initially updated while availing the loan. I told him to send it to the old address as i do not have the time to come to your branch during your working hours. The person used a kannada slang and hung up. The entire conversation earlier was however in english.

Is this the kind of behaviour i have to do through from you guys, for choosing you?

I know no action would be taken by you about it. This mail just to tell you how unhappy i am about this and would never ever do the mistake of having any business with you. I don't want to pay you to abuse me.

One of the collection executive named shibu from rajashylam agency in trivandrum is not talking in a proper manner. I have two dues pending. But the way he asking money and the way he is behaving is not good. Actually he is spoiling the bussan name. He came to my house yesterday. But i was not available at that time. He asked my mother in law about. He is not suppised to do that if the rc owner was not available
. He insulted them and went. Kindly take action against him thankyou

Hello,
I purchased a new vehicle ray z in 2014. Loan provided by baf and that about to an end but, the noc not given to me. I can't find any of the branch in my city. Now what i do for the noc. I give a solution.
My loan number:-twc031nr00275532
My name:-sumin
Number [protected]
This number is new. I give to you num was changed. Wil you please help me. The noc is urgent to me.

Me priyanka,
My loan number - tw314inr00429336
Mob num-[protected]
[protected]
Email id - [protected]@gmail.com

Meri emi per month date - 2 ko jma hoti h, but my first emi mere account se date 2/01/2016 ko jma nhi ki gyi and mujhse date 07/01/2016 ko by cash showroom pr jma krayi gyi.
But date 12/01/2016 ko chq no-5 mere account me lga diya gya.

Wrong date pr chq lgane pr bounce hone ki sthiti me penalty hamse kyu liya ja rha h?

I took bike loan in busan and for some issue am having 2 months due, because my salary issue and now i am getting threatening calls from your collection people's today and using worst abuse words,. And telling me to whatever you are doing i don’t care i need a money right now otherwise i came to your house ane it is really torchuring. I pay 34 installment. Yesterday i call in your office for loan statement and i collect it yesterday because of i want to finish this loan. And they are not listen anything just telling i am coming to your home i want money.. What is this... Please do the needful otherwise i complaint on rbi and consumer court.

I cant listen those words and am very scared now about that people's. Please do the needful

Pls help me on this, if you really do threatening means please do the official actions instead talking like this.

I got threatening calls from and +[protected] and his name is sathish as he said

Regards,
Rajanikanth aglore
[protected]