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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Oct 13, 2025

Complaints 940

Resolved

460

Unresolved

480

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 36

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Address: 12-61-36/1 , gajuwaka,bc road ,vsp,Ap

My name is PILAKA SANTHOSHREDDY
Agreement number:TW909INR00792258
MY ID:1321203
MY DUE IS CLEAR, I NEED TO NOC DOCUMENTS PLEASE SEND THIS MAIL: [protected]@yahoo.com

Aug 6, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

May 24, 2021

Verified Support

Dear Customer,

We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

Regards,

BAF India

Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

May 24, 2021

Verified Support

Dear Customer,

Greetings from BAF India, we pray for your safety and good health.

We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

Regards,
BAF India

Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

May 24, 2021

Verified Support

Dear Customer,

Greetings from BAF India, we pray for your safety and good health.
We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

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Address: [email protected]

I have been completed my loan already, i want to check my account statuss. So that i can get my NOC, But i couldn't signing in. Please guide me for getting my NOC.

Aug 6, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Regards,
BAF India

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Address: 18-2-155/1, JANGAMMET, FALAKNUMA HYDERABAD-500053

Dear Sir,

Agreement No:-TW009INR00833897

Iam Not getting any loan statement to the Registered mobile number and Registered email ID. Please resolve this problem as soon as.

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Kindly share e mail ID of yours on our official E mail ID [protected]@bafindia.com, so that we can provide you statement and other related information.

Regards,
BAF India

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Yamaha Motor India Customer Care

from Pune, Maharashtra

May 11, 2021

Dear Ch Ranjeet,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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This month (08/05/2021)EMI of Rs 2353 was not deducted from my account . The loan number is - TWCO3INR00656653. Also pls update my current mobile number. Current mobile number is -[protected].pls give reply on my registered mail address. I don't need any kind of government providing moratorium.

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Your May'2021 EMI has been cleared and updated and your new mobile number will get updated within 7 working days.

Regards,
BAF India

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I paid last EMI in month of jan and i called customer care and requested for Certificate, it's already 3 months still I didn't receive a any certificate to my address.

My loan number : TW007INR00762569
Address : #307, mmb complex, balaraju compound, belathur, kadugodi, bangalore - 560067
Email : karthi.[protected]@gmail.com

I need a NOC certificate as earlier

Aug 9, 2021

Complaint marked as Resolved

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May 10, 2021

Updated by kartheek kothapalli I paid last EMI in month of jan and i called customer care and requested for Certificate, it's already 3 months still I didn't receive a any certificate to my address.

My loan number : TW007INR00762569
Address : #307, mmb complex, balaraju compound, belathur, kadugodi, bangalore - 560067
Email : karthi.[protected]@gmail.com

I need a NOC certificate as earlier

Verified Support

May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.
Your NOC has been processed in Feb’21; you can contact our Bangalore branch at below mentioned address to know the exact status of the same once situation gets normalized or lockdown will over.

Bussan Auto Finance India Private Limited, Unit no. 206, 2nd Floor, Money Chambers, KH Road, Bangalore - 560027 (Karnataka)
Land line :[protected], 43549113, 43549114, 43549115, 43549116, 43549117, 43549118, 43549119, 43549120, 43549121, 43549122,

Regards,
BAF India

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Why you didnât took my EMI this month last year also u did the same thing and now begging me for the subsidiary ###
For this year also u doing the same ### did you ask me a permission for this. I need a proper answer for this.
You are not even asking any ### about anything you are planning yourself by own and at the end pressures me to pay more
Seriously this job is worst than the prostitution

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can write us on [protected]@bafindia.com also.

Regards,
BAF India

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Address: Hyderabad

My account had sufficiant funds available, How ever EMI Was not dedected and i had to pay the EMI Bounce Charge.

Aug 6, 2021

Complaint marked as Resolved

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

May 24, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Regards,

BAF India

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Address: 1-11-222/6d, 2nd floor Gawri sadan, Sardar Patel Rd, Begumpet, Hyderabad, Telangana 500016

My name is sriman im from hyderabad, kondapur, my loan agreement no : lan tw009inr00870936, my emi due is on 08/05/2021, i have kept in my account sufficent balance for my emi, i have called to customer several times no one is responding till now please look in to my issue as soon as possible,

Aug 10, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response so that we can arrange to dispatch the NOC.

Dear Customer,

Greetings from BAF India.

Your May'2021 EMI has been cleared and updated. apologies for delay reply.

Regards,

BAF India

Verified Support

May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Your May'2021 EMI has been cleared and updated. apologies for delay reply.

Regards,

BAF India

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I need Ur customer support email id and contact no.

Aug 10, 2021

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

You can write us on E mail ID @ [protected]@bafindia.com and contact us on our customer care number[protected].

Regards,
BAF India

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Address: Bangalore

Hi Team,

I want to know My 2 wheeler loan details with agreement number.

Please send the details to below mentioned mail id.

My mail id is [protected]@gmail.com and Mobile number is [protected]

Thank you!

Aug 11, 2021

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

we have shared loan account statement on you e mail id [protected]@gmail.com
Please check.

Regards,

BAF India

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Address: VIJAYAWADA

Website: WWW.BAFINDIA.COM

I am trying to pay the emi Online but site is not working and not supporting. And your customer care numbers are also not working is there any issue with that or else what is the other option to pay the emi kindly let me know the details. Or Share your customer care number so that we will co ordinate with them to pay the Emi.

Aug 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better

Regards,

BAF India

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Address: Gouri shankram Sreekariyam po

Website: [email protected]

My EMI of Rs 2302 on your LAN TWCO3INR00749485 ...continuously cheque bounceing...my account is clear and sufficient balance. ... Every month I paid bounce charge Rs 700 + 2302 .. Its very cheep service provide in company side...I hope you give the good solution and good service...

Aug 8, 2021

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned mail. We would like to inform you that your May'2021 EMI got bounced by bank due to balance insufficient.
Please share bank statement on [protected]@bafindia.com, if you have sufficient funds in bank account to get cross check further.

Regards,

BAF India

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Address: Mumbai

Dear Sir/Madam,
I have submitted and cleared all balanced against my FZ's loan amount since 28 April 2014. But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.-
Customer - Uttam Jaiswal
Mo - [protected]
Address- Room no 2, Ekta chawl, gate not 3, Kharodi post office, Malad West

Regards,
Uttam Jaiswal

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India, we pray for your safety and good health.

This is in regard to your below mentioned mail, we would like to inform you that we are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.
Regards,

BAF India

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I sir I want to close my twoweeler loan please help me

Aug 12, 2021

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail, kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Regards,

BAF India

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Address: Faridabad, Neelam Bata Road, pincode-121004

Hi

I had applied for moratorium in 2020 for 2 months, So accordingly when i called at Bussan Auto customer care so they told me that you will be charged total 3 extra EMI and the 3rd emi will be only the Interest charges
But now 3rd EMI has been deducted with the same amount of 4744 which was my EMI amount

This is not correct my interest amount cannot be same as complete EMI amount

Aug 6, 2021

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,
Greetings from BAF India.
Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Regards,
BAF India

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Hi
dear
sir/mam
my loan agreement no-tw151inr00758037.
Please provide me statement of my account.
And one more request

is that your company account no please confirm me
account no - [protected]
ifsc - utib0000007
axis bank new delhi
bussan

Aug 12, 2021

Complaint marked as Resolved

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Thank you for writing to BAF India.
This is in regards to your below mentioned mail, Kindly find attached your loan account statement as per your request.

You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM .

Regards,
BAF India

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Address: Bengaluru

Dear Sir/Madam

Sub: Request for NOC for vechicle no. KA-05-KS-6379
Ref.: Two wheeler Loan Account no. TW007INR00787735

With reference to the above, I wish to bring to your kind notice that I had availed a two wheeler loan from your esteemed organisation vide loan account no mentioned above. I have remitted all the installments regularly for all the EMIs within due dates.

A last EMI will be cleared on 08052021, Now I request you to issue me NOC to enable me to update records in my RC with govt authorities.

Pl. do the needful.
A reply for this is highly appreciated.

Thanking you

Yours faithfully

R. Mahadeva

Aug 10, 2021

Complaint marked as Resolved

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned request, we would like to inform your NOC is under process. You will be contacted within 15-20 working Days or once situation gets normalized.

Regards,
BAF India

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Address: Malavyanagar gudur nellore

Hello sir moratorium 3.0 eligible in 05/2021 PlZ provide me sir, Covid-19 effect we loss our job

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

May 24, 2021

Verified Support

Dear Customer,

Greetings from BAF India !

This is in regard to your below mentioned query; we would like to inform you that this year we have not received any information regarding loan Moratorium from the Government of India or RBI.

Hence, we request you to ensure keep paying your EMI’s as per schedule so as to ensure no penalty or charges are levied on your loan account.
Paying EMIs on time helps maintain a Good CIBIL score which in-turn help in securing loans in the future.
Regards,
BAF India

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To,
Bhussan Auto Finance
(Head quater)

Date-4th May 2021

Subject-Requesting for moratorium, till lockdown ends.

Dear sir,
I Mrs Nibedita Rout, the EMI of Rs 2548 on your LAN TW125INR00824736 is due on 08-MAY-2021.But, I m unable to clear the loan amount, due to sudden announcement of lockdown, pls allow me for the moratutium, I lost my job also due to covid-19.
Therefore, pls allow me for the moratutium till lockdown ends. Is there any website for requesting for the moratutium pls share.

Thanking you,
Nibedita Rout,
LAN TW125INR00824736

Aug 7, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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May 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India !

This is in regard to your below mentioned query; we would like to inform you that this year we have not received any information regarding loan Moratorium from the Government of India or RBI.

Hence, we request you to ensure keep paying your EMI’s as per schedule so as to ensure no penalty or charges are levied on your loan account.
Paying EMIs on time helps maintain a Good CIBIL score which in-turn help in securing loans in the future.

Regards,

BAf India

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Address: #52 Konadasapura, 52 konadasapura

NOC still not came sir/madam
Plz send noc
Adress konadasapura bidarahalli ho
Virgonagar post
Bangalore 560049
Bangalore dist

I taken Yamaha facino scooter
At kr puram Yamaha showroom
In emi 18 months still noc not came no body is responsing
Plz send My adress

Regards
Chaya Kumar m

Aug 5, 2021

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

May 24, 2021

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

or you can write us on [protected]@bafindia.com for any query.

Regards,
BAF India

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