Airlines Complaints

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Spice Jet Airlines — hard disk is missing

 Sharath Kumar p r on Sep 15, 2018
I am sharath kumar p r i was travelling from delhi to bangalore with pnr w98kvp, first time i was travelling from delhi to bangalore, since i was new to airways, the receptionist who gave me boarding pass didn't mentioned that power banks should not be in luggage bag, before boarding i was called...
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Spice Jet Airlines — complaint against spicejet staff

 rgss on Sep 14, 2018
Dear mr. Concerned,

I am writing to you today as i am deeply saddened and upset with my encounter with a spicejet staff members, mr. Shohaib (Last name not known) located at terminal 1, dubai airport. The incident happened at around 3:00 am on friday, 14th september 2018 at dubai...
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Goair — luggage bag was badly broken

 Abhishek Bhise on Sep 14, 2018
We boarded a flight from mumbai to nagpur on 14th september, one suitcase was labelled overweight and we could not get it in the cabin, so the bag was taken and after reaching nagpur when we claimed it and saw that its rear side was badly cracked. Even being a u. S. P. A. Bag it was very tough...
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Jet Airways — bright careers

 Shaieriz on Sep 14, 2018
Sir i'm writing u this mail in the hope that u will reply and help me.
Sir i have transferred the amount to the company in the believe that even after cancellation of profile they will refund the money. But they aren't responding positively.. Plz reply
Hope u will work on it as...
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Goair — damage of luggage on board

 krinal jani on Sep 14, 2018
I traveled in the ahmedabad-delhi flight on 7th sep, 2018 at 18:50pm flight. After landing in delhi, i found my red travel bag damaged on the belt when it arrived. I spoe to the goair staff there and have given them the information about the damage. I have images of my damaged bag. It is sad...
Complaint comments  Read comments Complaint country GandhinagarComplaint category Airlines

Ibibo Group / Goibibo — false confirmation

 SamTri on Sep 14, 2018
Dear sir/ma'am,

I am samarth trivedi, a student from india. I had booked a flight from ahmedabad to barcelona for 10th september (Ticket no.[protected], with goibibo.in the ticket my connectivity from madrid to barcelona was confirmed. But when i reached the station in...
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Indigo Airlines — delhi airport staff was totally unsupportive

 pooja gupta84 on Sep 14, 2018
We had to travel from delhi to port blair on 8th sept 2018. My flight departure time was 04:50. We were 8 persons (2 family with small kids). We reached airport at 3:30 a. M. We had online boarding pass.. We were travelling first time by flight. We asked from two staff members of indigo where...
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Indigo Airlines — cancellation of flight from srilanka to chennai

 indhumathy shanmugasundaram on Sep 14, 2018
It was 9pm flight (6e 1204) from colombo to chennai, got cancelled due to some hydraulic issue and all passengers were made to get dowm, asked to wait for 3 hours. Asked to have dinner in an airport restaurant. They treated all so cheap and one who worked there said he will call police. And...
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Makemytrip India — booking wrongly done by make my trip for year 2017 instead of 2018

 Anita Srivastav on Sep 14, 2018
Booking was done 2 months ago for 15th sep departure ex del to bom & return 20th sep departure ex bom to del. Make my trip wrongly booked this for year 2017 instead of 2018 due to which my ticket stands cancelled as on date. Upon talking to mmt customer service this morning asking to correct...
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Makemytrip India — unusual delay in refunding money in failed transaction

 susantakumar dash on Sep 14, 2018
Even after a lapse of 12 days i am yet to get refund of rs.1988/- deducted from my account while booking a flight ticket from kolkata to bhubaneswar on 03.09.2018. Several times complain and phone calls have gone invain.
Please ensure that my money is refunded as account has been debited...
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Yatra Online / Yatratrip.in — no refund on cancellation of air tickets booked from yatra

 Sudhir Sharan on Sep 14, 2018
I had booked lko-blr-kochi flight from your portal with airline pnr nerekj. (Yatra.com booking reference number[protected] due to flood conditions in kerala i want to cancel our tickets. To my surprise i could see rs 0.00 to be refunded against this cancellation whereas the airlines (Indigo)...
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Indigo Airlines — baggage opened, broken / damaged and things stolen twice

 Ramanand1Sharma on Sep 14, 2018
1. We travelled from hyderbad to delhi on 29/7/2018by indigo airline 6e766 pnr o9uepy. After reaching home noticed that my new suitcase zip was cut and some of pefumes/ cloths were missing. We ignored due to our busy schedule.
2. On 10th sep 2018 my son travelled from del-hyd pnr hg6vvt....
Complaint comments  Read comments Complaint country New DelhiComplaint category Airlines

Ibibo Group / Goibibo — refund for air ticket not received

 rpramodnair on Sep 14, 2018
I hadbooked a domestic connection flight on 16th august 2018 and canceelled same on same date which the cancellation numbersare as below:
Package booking number gomupkg[protected]. Flights coimbator hydrabad and hydrabad thiruvananthapuram. The rtraveller name is anil muhammed. His...
Complaint comments  Read comments Complaint country ThiruvananthapuramComplaint category Airlines

Spice Jet Airlines — unprofessional and inhuman behaviour by staff at boarding counter

 Boneya Sam on Sep 14, 2018
I had flight to cochin today at 12:25. While traveling my vehicle met with an accident. In that situation to get another cab and reach airport was very difficult. I had two family members who were accompanying me. I reached the boarding counter at 12 and explained to them the situation. But...
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Indigo Airlines — lady passenger missing from cochin airport on indigo connecting flight

 safarplacements@gmail.com on Sep 13, 2018
Kindly do the needful..

One lady passenger by the name bonam shantamma boarded indigo flight from muscat to chennai on indigo pnr : ccrs9m via cochin.

She boarded flight 6e 84 from muscat and landed in cochin..

But she didn't boarded from cochin...
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Cleartrip — cancellation of flight ticket and refund booking ref: 180904160666 (r9vzql,mgufyt indigo airlines)

 Kishore Stephen Dsouza on Sep 13, 2018
I had booked my tickets through clear-trip app on[protected] for[protected] and return[protected] Mangalore to Hyderabad. My wife's ticket also was booked by me same time from Sharjah to Hyderabad[protected] and return[protected]. Since I was confused with the timing I realized that I should...
Complaint comments  Read comments Complaint country Dakshina KannadaComplaint category Airlines

Makemytrip India — booking failure & release of blocked amount

 jacksonfever on Sep 13, 2018
On 11th of September, 2018, i booked a round trip from Kolkata (CCU) to Muscat (MCT) the booking was a failure as i was asked to wait for 30 minutes for the process, and then also i didnt get any confirmation; but the ticket fare amount was blocked. I contacted the customer service and they...
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Ibibo Group / Goibibo — rescheduling request of flight ticket

 Manu2703 on Sep 13, 2018
Have been trying to connect with go ibibo representative since yesterday but everytime ivr is giving message that call volumes are high and therefore i should put my request from help option in the app. When i am going to help option, there is a robot who does not understand my query and just...
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Ixigo — wrong terminal mentioned in the ticket.

 Suryanalla on Sep 13, 2018
Ixigo has provided me with the wrong terminal number on the ticket, because of which i had to go to the wrong end of the airport and then run back to the right terminal and missed my flight, and the customer care is being insensitive. I rightfully claim a refund of the flight fare at the earliest....
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Ibibo Group / Goibibo — rescheduling of flights by the airlines

 Nelom on Sep 12, 2018
Hello. My pnr is mhpyrn. My flight is on 9th october from bdq-gau. It's a connecting flight. Bdq-bom is 10:35-12:00 and bom-gau is 12:55-16:05. But due to rescheduling of the 9w-136 flight, i. E., bom-gau, the timing has been preponed which makes it impossible for me to catch the second flight...
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