Brothers Footprint
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Brothers Footprint Complaints & Reviews

D
Deepkale
Sep 11, 2020
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I had placed order of brothers footprint company of shoes and still have not received.
I sent a mail to them but they said follow the tracking order which has been the same for the last 1momhs & 11 days. Now no response to mails as well.
[ORDER #60800] (01/08/2020)
Size: 7
PAYMENT METHOD: Credit Card/Debit Card/NetBanking
Payment successful for Exotic Creation.
I had order a pair of shoes from brothersfootprint website on 17/08/2020 & made payment online. Order no. 70018.
but still i had not received my order or payment refund. Also mailed them but no response. I mailed to razorpay also for refund but no action till date.
Kindly help us for refund..and to punish these frauds..

My Shoes not received. - Comment #3734314 - Image #0
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    indrajit bahekar
    Sep 11, 2020
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    Address: Bade Hospital Samarth Nagar Behind bus stand , khed , tq-khed dist- Ratnagiri pin-415709
    Website: brothers footprint.com

    My order number #62520 dated 02 August 2020 is not delivered yet
    +1 photos
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      J
      Jarvish
      Sep 11, 2020
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      I have ordered shoes in Brothers footprint on 24th july 2020. As on 28th july 2020 i received a message as my order has been handed over to courier company and will receive tranking id within few days. But on 30th july 2020 i received the traking id with AWB [protected] and shipped through EXPRESS GO COURIER. Till date i haven't received it and status is showing "In transist to destination place". Please look into it and delivery at earliest or else refund my amount.
      +2 photos
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        R
        Ritesh Gawande
        Sep 10, 2020
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        Address: plot no 35 shubhangi nagar 1 manewada besa road nagpur 440027

        I made order of shoes from brothers footprints on 26/07/2020 and rs.499/- paid on same date but yet not received order no 52497. Status reflection on expreego courier that they sent bye expressgo courier awb[protected]
        But order not received bye company. And no any contact no provided bye both company and courier company.
        +1 photos
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          R
          Reveldare
          Sep 10, 2020
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          Website: Brothers foot print

          Hello
          Order no 35566..
          It's been more two months since i order for pair of shoes.. It's showing in transit.. No response from the company or courier service.
          Please help
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            M
            Murali M N
            Sep 10, 2020
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            Ordered footware from this portal. Received a shipping message also with awb [protected] by express go courier, head office, mumbai hub. Material still not received.
            +1 photos
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              Vandana Murali
              Sep 10, 2020
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              I had placed order of 2pairs of shoes and still not received. I sent a mail to them but they said follow the tracking order which has been the same for the last 2momhs. Now no response to mails as well.
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                D
                Desh deepak kumar
                Sep 10, 2020
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                Address: House no 35 road no 1A shivpuri patna bihar
                Website: Www.brothersfootprint.com

                I had ordered boots shoe from brothers foot print order no - 40951
                Awb no - [protected]
                Ordered on 23rd july, till now i haven't received any shoes from shopping company. Shoe price is 499
                Upload payment receipt in photo mode
                Help me
                +1 photos
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                  N
                  nupz
                  from Sambalpur, Odisha
                  Sep 9, 2020
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                  I’ve placed an order in the mid of august and yet i haven’t receive my product nor any customer care number nor cancellation option nothing. During the time of placing, everything was showing so genuine including customer care details, cancellation policy and everything.. All the customers must have the details of their bank or upi because its payment were done online, no cod option was available.. So each and other customer must have its payment details to their account.. Even i do have..
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                    S
                    sanrji
                    Sep 9, 2020
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                    Refund not received yet for below details

                    [order #57591] (29/07/2020)
                    Product quantity price
                    Super light men's running sport shoes 1 - white
                    Size:
                    6

                    1 ₹499.00
                    Subtotal: ₹499.00
                    Discount: -₹49.90
                    Payment method: credit card/debit card/netbanking
                    Total: ₹449.10
                    Billing address
                    Sachin ghanekar
                    719, horambe wadi, post. Panval
                    Taluka. Ratnagiri, dist. Ratnagiri 415619
                    Maharashtra
                    [protected]
                    Sachin. [protected]@gmail.com
                    +3 photos
                    Sep 09, 2020
                    Updated by sanrji
                    Today call receive from this mobile number [protected] he say to me he os calling from brother footprint & he want to my debit card number for refund procedure, how can share him debit card number.I say to him, I Can't share my debit card number.He cut the call by swearing.I have recording of this call.
                    Sep 09, 2020
                    Updated by sanrji
                    If they have not any details of my payment give my money in [protected] my google pay number.
                    Sep 09, 2020
                    Updated by sanrji
                    Today again call receive from different mobile number [protected] he say to me he is calling from brother footprint & he want to access my mobile application for refund procedure, He say to me download Anydesk application from play store.Why i share to him oprate my mobile applications.I say to him, I Can't give him anydesk to oprate my mobile applications to him.Then he cut the call.I have recording of this call.
                    Sep 10, 2020
                    Updated by sanrji
                    Not yet receieved refund.Kindly find attached file of screenshots of highlighted bank statement of money debited.

                    Sep 15, 2020
                    Updated by sanrji
                    Any update of my complaint.Not yet received refund .
                    Sep 19, 2020
                    Updated by sanrji
                    Not yet received refund.

                    Any update?
                    Oct 26, 2020
                    Updated by sanrji
                    Not yet received my refund
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                      S
                      Singh Damandeep
                      Sep 9, 2020
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                      Website: brothersfootprint.com

                      I had ordered for a pair of shoes on 1.8.2020 vide order number 60661 from Brothers Footprint but neither the product nor any response from their side has been received till now .

                      Rather the site is also non-reachable and refusing to connect.

                      An immediate action is requested as I have already paid for the item.
                      +3 photos
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                        B
                        Bobby-Bob
                        Sep 9, 2020
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                        I have order for sleeper show order no. 43779, off rs 499₹ on the date of 24 july 2020, but till date i am not receive the product...
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                          iravigupta
                          Sep 9, 2020
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                          Have ordered products worth rs 998 from this website http://www.brothersfootprint.com/
                          This website is permanently deleted.
                          Order no 68675
                          +1 photos
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                            S
                            sanahal
                            Sep 8, 2020
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                            Address: HR Department, Loktak Power Station, Manipur
                            Website: [email protected]

                            Order #18152 was place on 10.07.2020 for men's desert comouflage military tacical boots 91-cream beige 1 for rs. 499.00
                            And
                            Order #13328 was placed on 07.07.2020 for men's mamba snakers 19-yellow 1 for rs. 499.00
                            But the product was not received yet nor refund
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                              Prabakaran Ravi
                              Sep 8, 2020
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                              I ordered a shoe 2 months before for 499... Order no 67988.. And cancelled it bcoz the delivery was getting so late... Still I have not received the refund..
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                                G
                                g hareesh
                                Sep 7, 2020
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                                Website: brothersfootprint.com

                                With reference to the, i have ordered sandal cum slippers on 27 july 2020.
                                With order number#55198. It is showed me product has been dispatched on[protected] but still now i do not receive. Even though it is paid order rs.499.
                                Kindly solve my problem either deliver product or return my money.
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                                  S
                                  sram raj
                                  Sep 7, 2020
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                                  Website: [email protected]

                                  My order number#64621, #68681, #68237 of 04/08/2020 and 05/08/2020 three orders. I paid fully for all orders but not yet to delivered. Kindly arrange my products for delivery otherwise pay my amount as refund.
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                                    D
                                    Devanarayanan SP
                                    Sep 7, 2020
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                                    Last Msg from the company:
                                    Msg received on 27/07/2020
                                    Msg send from: QP-WCSTOR

                                    Hello Devanarayanan, status of your order #33918 with Brothersfootprint has been changed to dispatched. Your AWB [protected] shipped via EXPRESSGO COURIER. Track with load.bz/nXElU
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                                      R
                                      Rahul Pendharkar
                                      Sep 7, 2020
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                                      Website: brothersfootprint.com

                                      I have ordered genuine leather sandals Men
                                      With order number 53835 on 26/07/2020 and paid ₹ 499, its one month passed.
                                      Not yet delivered the product.

                                      Now the support mail [protected]@brothersfootprint.com is also not working.

                                      Please help.
                                      +1 photos
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                                        M
                                        Muthukannan vasantha
                                        Sep 7, 2020
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                                        Address: 19/37 Kamaraj colony 2nd Street Kodambakkam chennai
                                        Website: Expressgocourier.com

                                        I was ordered your product shoe on 28th July 2020. My order number is #53657. But still now I didn't receive my product. Please kindly resolve this issue..
                                        +1 photos
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                                          raonaveen03
                                          Sep 6, 2020
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                                          Website: Brothersfootprint.com

                                          I ordered shoes from brothers footprint on 24th July vide order no. 44647. They have sent me courier details that order has been dispatched through Expressgo courier having shipment no. AWB [protected] on 29th July but it’s almost more than one month but still the order has been not received.
                                          +1 photos
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                                            vishnu sugunan
                                            Sep 6, 2020
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                                            I had ordered 2 pairs of shoes on 17th july via the order # 26392 for an amount of rs 998/-

                                            Till date the products are not delivered
                                            +1 photos
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                                              Karanvirbhasin
                                              Sep 5, 2020
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                                              I ordered a pair of shoes on 23rd july for 499
                                              And paid via upi but after that no one has replied and now their website is not working
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                                                parrycool
                                                from Pune, Maharashtra
                                                Sep 5, 2020
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                                                Address: G-301, SAFAL PARISAR - II SOUTH BOPAL NEXT TO SUN CITY

                                                I have Paid INR 998/- through my SBI VISA Platinum Card & Ordered Sneaker & Watch on 12/07/2020. But Till Now, No Product Received Or No Response from this Thug Company. Request you to kindly Help in this matter.
                                                - PARASHAR THAKER
                                                MOB. NO. : +91-[protected]
                                                Sep 05, 2020
                                                Updated by parrycool
                                                My Order No. Is : #20759

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                                                  J
                                                  Javiya Shailesh
                                                  Sep 5, 2020
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                                                  I have not getting my order still my order number is 45850
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                                                    MPSGill
                                                    Sep 5, 2020
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                                                    Address: No idea.
                                                    Website: Brothersfootprint.com

                                                    I paid by credit card for an item on 25th July. The item has not been delivered till date. Despite repeated emails regarding status there is no reply from them.
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                                                      Pawan Pundeer
                                                      Sep 5, 2020
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                                                      Hello xxxxxx, thank you for placing your order #68347 with brothersfootprint. Your packing slip will be generated soon.
                                                      No update since pple reading this kindly spread the word on social media and launch an official complaint bcoz i will
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                                                        Paswan raju
                                                        Sep 5, 2020
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                                                        Address: I don't know
                                                        Website: Www.brotherfootprint.in

                                                        I have order for sports shoes order no. 41806, off rs 499₹ on the date of 22 july but till date i am not receive the product, i send him mai and informed him but company didn't respond me.
                                                        +1 photos
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                                                          Anand Pierre
                                                          Sep 4, 2020
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                                                          My 2nd complaint

                                                          Received a call last night from one mr deepesh singh saying he is from brothers footprint n wanted to pay back 998 but wanted debit card number not of icici bank or hdfc bank, he asked for the card details i said no. He said i will give u my employee id number. His number is [protected]
                                                          Attached with this complaint is a screenshot on truecaller.

                                                          Kindly help me out with getting my money back

                                                          — forwarded message —
                                                          From: brothers footprint
                                                          Date: fri, jul 31, 2020 at 9:41 pm
                                                          Subject: your brothersfootprint order has been received!
                                                          To:

                                                          Thank you for your order
                                                          Hi anand,

                                                          Just to let you know — we've received your order #59915, and it is now being processed:

                                                          [order #59915] (31/07/2020)
                                                          Product quantity price
                                                          Men sandals and slippers two in one casual shoes leather 77 - blue
                                                          Size:
                                                          6.5

                                                          1 ₹499.00
                                                          Men sandals and slippers two in one casual shoes leather 77 - brown
                                                          Size:
                                                          7

                                                          1 ₹499.00
                                                          Subtotal: ₹998.00
                                                          Payment method: credit card/debit card/netbanking
                                                          Total: ₹998.00
                                                          Billing address
                                                          Anand pierre
                                                          Flat no. 1 st michael bhavan ground floor "a" wing, l. J. Road
                                                          Mumbai 400016
                                                          Maharashtra
                                                          [protected]
                                                          [protected]@gmail.com
                                                          Thanks for using www.brothersfootprint.com!

                                                          Brothers footprint

                                                          Anand pierre
                                                          [protected]
                                                          +1 photos
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                                                            Gulshan Kumar Lalit
                                                            Sep 4, 2020
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                                                            Order no.13390 dated 8 July 2020 till date products not received.
                                                            Payment made Rs.998 for two pairs
                                                            Even courier company also non responsive
                                                            Please do needful
                                                            Gulshan Kumar Lalit
                                                            A4 sector 35 Suncity Rohtak Haryana
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