Brothers Footprint
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Brothers Footprint Complaints & Reviews

I had placed order of brothers footprint company of shoes and still have not received.
I sent a mail to them but they said follow the tracking order which has been the same for the last 1momhs & 11 days. Now no response to mails as well.
[ORDER #60800] (01/08/2020)
Size: 7
PAYMENT METHOD: Credit Card/Debit Card/NetBanking
Payment successful for Exotic Creation.
I had order a pair of shoes from brothersfootprint website on 17/08/2020 & made payment online. Order no. 70018.
but still i had not received my order or payment refund. Also mailed them but no response. I mailed to razorpay also for refund but no action till date.
Kindly help us for refund..and to punish these frauds..

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    My order number #62520 dated 02 August 2020 is not delivered yet
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      I have ordered shoes in Brothers footprint on 24th july 2020. As on 28th july 2020 i received a message as my order has been handed over to courier company and will receive tranking id within few days. But on 30th july 2020 i received the traking id with AWB [protected] and shipped through EXPRESS GO COURIER. Till date i haven't received it and status is showing "In transist to destination place". Please look into it and delivery at earliest or else refund my amount.
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        I made order of shoes from brothers footprints on 26/07/2020 and rs.499/- paid on same date but yet not received order no 52497. Status reflection on expreego courier that they sent bye expressgo courier awb[protected]
        But order not received bye company. And no any contact no provided bye both company and courier company.
        +1 photos
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          Hello
          Order no 35566..
          It's been more two months since i order for pair of shoes.. It's showing in transit.. No response from the company or courier service.
          Please help
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            Ordered footware from this portal. Received a shipping message also with awb [protected] by express go courier, head office, mumbai hub. Material still not received.
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              I had placed order of 2pairs of shoes and still not received. I sent a mail to them but they said follow the tracking order which has been the same for the last 2momhs. Now no response to mails as well.
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                I had ordered boots shoe from brothers foot print order no - 40951
                Awb no - [protected]
                Ordered on 23rd july, till now i haven't received any shoes from shopping company. Shoe price is 499
                Upload payment receipt in photo mode
                Help me
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                  I’ve placed an order in the mid of august and yet i haven’t receive my product nor any customer care number nor cancellation option nothing. During the time of placing, everything was showing so genuine including customer care details, cancellation policy and everything.. All the customers must have the details of their bank or upi because its payment were done online, no cod option was available.. So each and other customer must have its payment details to their account.. Even i do have..
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                    Refund not received yet for below details

                    [order #57591] (29/07/2020)
                    Product quantity price
                    Super light men's running sport shoes 1 - white
                    Size:
                    6

                    1 ₹499.00
                    Subtotal: ₹499.00
                    Discount: -₹49.90
                    Payment method: credit card/debit card/netbanking
                    Total: ₹449.10
                    Billing address
                    Sachin ghanekar
                    719, horambe wadi, post. Panval
                    Taluka. Ratnagiri, dist. Ratnagiri 415619
                    Maharashtra
                    [protected]
                    Sachin. [protected]@gmail.com
                    +3 photos
                    Sep 09, 2020
                    Updated by sanrji
                    Today call receive from this mobile number [protected] he say to me he os calling from brother footprint & he want to my debit card number for refund procedure, how can share him debit card number.I say to him, I Can't share my debit card number.He cut the call by swearing.I have recording of this call.
                    Sep 09, 2020
                    Updated by sanrji
                    If they have not any details of my payment give my money in [protected] my google pay number.
                    Sep 09, 2020
                    Updated by sanrji
                    Today again call receive from different mobile number [protected] he say to me he is calling from brother footprint & he want to access my mobile application for refund procedure, He say to me download Anydesk application from play store.Why i share to him oprate my mobile applications.I say to him, I Can't give him anydesk to oprate my mobile applications to him.Then he cut the call.I have recording of this call.
                    Sep 10, 2020
                    Updated by sanrji
                    Not yet receieved refund.Kindly find attached file of screenshots of highlighted bank statement of money debited.

                    Sep 15, 2020
                    Updated by sanrji
                    Any update of my complaint.Not yet received refund .
                    Sep 19, 2020
                    Updated by sanrji
                    Not yet received refund.

                    Any update?
                    Oct 26, 2020
                    Updated by sanrji
                    Not yet received my refund
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