Hisense Complaints & Reviews

I am writing to formally request a replacement for the Hisense 4K UHD QLED Google LED TV 55U6K, which I purchased from your company on October 15, 2023. Since its delivery on October 17, 2023, I have encountered persistent issues with the television, despite numerous attempts to address them through your service department.

Over the past several months, I have lodged more than 15 complaints regarding the defective nature of...

I have purchased a Hisense Tv from amazon on December 12 and called the Amazon and Hisense Customer care several time but they are not providing the promised service. No technicians calls me for installation after 5 after days of delivery...

I purchased a tv from hisense in Dec 2022 and the screen of the TV stopped working properly in Oct 2023 and upon complaining about the same, hisense refused to replace the TV and the TV was under warranty period of 2 years...

Bhaskar deka

I am writing to both the brand and marketplace where I purchased this TV, right after delivering the product I raised the issue that the Hotstar App was not working on the TV, rest all apps Netflix, Amazon prime, Zee 5 are streaming absolutely right whether I play them high or low resolution.

When this issue was explained to tech visit person (Kkarthik L), his response was my network was bad for...

We have been following up for our 55U7H QLED TV display issue since 3rd of May 2023 and today is 22nd May 2023 and still no technician has visited yet. That unprofessional irresponsible technician of Bangalore area, Mr. Imran Pasha[protected] calls us and ask photo on WhatsApp and make his own judgement of the TV to the company. Very pathetic and poor customer service. Biggest mistake to trust this new brand. I am still paying the EMI...

Bought a TV on oct 2022 so far we have display no one resolving the issue instead they're asking time every time....

Newly bought TV keeps rebooting no fix/support for more than a month...

We Purchased Hisense Tv from Amazon and after a few months o[censored]se, we noticed that when we connect a usb device and remove, the device goes bad. This happened with out External HDD and Pen drive. The Tv would not connect properly to our Wi-Fi as well. We raised a complaint and after almost a month they replace the board and told us that the issue will be fixed. We haven't checked the USB part but the Tv would still not connect to our Wi-Fi...

I purchased a Hisense TV from Amazon as gift for my parents. The TV delivered on time as per the schedule on 29th Oct, 2022. As per the brand installation policy, I am supposed to receive installation text / email within 24 hours of delivery with a Service request ID generated by the brand.
I have paid in full for this product.
I have been chasing the customer care services of both Amazon & Hisense as I have not received in...

The service we have been receiving from Hisense is unacceptable.

We bought a tv from a furniture store in Oudtshoorn 3 years ago.

All our appliances in our house is from the Hisense brand and the newest version to our family broke first. That we don’t understand.

After a lot of back and forth a representative came through from Port Elizabeth on 26th of August 2022 to fix the backlight because...

I had ordered 65 inch variant and got delivered on 26 September 2022. Now more than 7 days has passed, no service engineer has been turn on for the installation. Was calling customer care daily, but no proper update on installation was given to me. So Yesterday I gave a final call and told them that I will be returning this product, then they gave me service center number and asked me to check with them for installation. I gave a call to...

Dear Sir/ Madam,
My self Sachin Dawande. I purchased Hisense TV (Led 108cm) From Croma on 24th 09 2021.
After a couple of months, TV display issue started and I raised complaints to my nearest Croma shop Vashi branch approx 16th August 2022. After 2 dyas technician visited to my home and after inspection he took photo and video of tv issue and he said with in 2 days Hisense service center will resolve the issue. After 3 weeks...

On 25th August i brought 55'' inch tv through offline store, today 27 th august evening 6:30 pm they didn't come for installation, not picking phone by officials poor costumer service, don't reliable...

I would like to bring to your attention and Reitrate my complaint regarding my newly installed Hisense 65" tv, it was installed on 29th July, 2022. Order#SOA[protected]. The tv was ordered from the Croma in Virar, Maharashtra.

I played a movie on Hotstar today, ie, 2nd Aug, 2022 and all of a sudden we saw like a black square patch and all colorful lines on the screen, it resembled a damaged display screen of a computer or...

I purchased Hisense LED TV in August, 2020 (though name not known in indian subcontinent), due to the 5 year warranty given for the TVs purchased during that period. The TV worked well for a year and a half, but later the TV video turned blank while the audio is playing. When contacted customer care they sent a technician, he checked and said panel failed, as you have warranty your TV will be replaced. The technician charged ₹500 for the...

In short.. Technician's superior call me and conform the date and time for My 55" TV. They said technician come at 7pm. After one hour i call them at 8:13, they said he is busy at some hotel and he is in installing tv so he'll come to you're home lately. But he didn't come. After 10 o'clock again i call him atlist 8 to 9 times. Now this time he cross the limits, he didn't pickup a my single call and aslo he's not giving me information or...

From brand like Hisense.
Case ID 2F18-44183NOSC[protected]
Concern - AC stopped working - No resolution - pathetic service even after multiple mails and follow ups

I purchased an AC on 18 Aug 21 via Tata Cliq and got it delivered and installed. Multiple calls and follow ups were taken for installation . Engineer who visited for installation had warned me mentioning that the product is worst and there are many complaints....

I have one free maintenance of my a.c as per your plan. Still I didn't get this. Please do that....

I have purchased Hisense Side by Side Refrigerator from Amazon and get delivery on schedule i.e. 12th May 2021.
Since than installation booked on 13th May 2021 and appointment given by 247around service for 4pm to 7pm on 13th May'2021.
Till than today no person contacted or visit us for installation from 247around Service.

We are frustrated by the poor responses from both Service provider 247Around and hisense...

We have ordered Hinsense A71[censored]ltra Hd 4k 50 inch TV in flipkart on 22 dec. On 24 Dec we have received Hinsense Hi Smart TV A4. Different model with
different resolution, internal storage. We have raised a complaint to Flipkart within 2 hours after delivery. We had spoken with 4 flipkart executive, we hadn't received any further action regarding the product the delay our replacement request (this seller doesn't want to replace the...