Jio Mart Complaints & Reviews

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I(Mahesh) saw a JIO MART Offers advertisement for 02 and 03 Oct 2021 in an Times of India newspaper dated 02.Oct.2021 which published offers like Buy 02 get 01 free etc.(Advertisement screen shot attached for your reference) Post booking my order XXXXXXXXXXXX on Jio mart on 03Oct2021 reached out to JIO Mart Customer helpdesk on[protected] on 03rd Oct 2021 and a Support Executive - Manisha asked me to send an email on [protected]@jiomart.com.with...

On jiomart app, an order was placed by me on September 11th saturday 2021and the payment done through netbanking successfully but in app there was no any items that i have ordered and doesn't showing order confirmation details also...

Dear Team,

My order no is[protected] is placed on dated 25th march with full payment, According to home necessity and Holi festival.Where As after booking they offer to delivery on date 27th march now its still pending .And finally they disturb my Holi festival .

So kindly help me to get my order delivery and put punishment to whom disturb my holi.

Thanks
Nitesh kr...

Dear Team,

I order my grocery products for my home necessity and for Holi festival with full payment of my order i done on the same date on 25.03.2021,
As per their commitment they supply within 48 hours, Which is already cross i request several time to their customer care but .Still its Pending finally the disturb my Holi festival without my any mistake .

So i need justice for the same the person or...

I'd ordered a Shirt from Jio Mart which was delivered on the 25th of Jan 2021. It wasnt of my size so I had requested for a replacement. The customer care team told me that return is not possible and that they can create a return on refund.

Since then, after multiple emails to the cs team and raising complaint for 6 times, I've not got any resolution yet. Its because my issue gets auto closed from their end within 2 days and...

I had ordered products around 1251 on 29th Dec. Only half of the goods were delivered. After repeated follow up email and call. There has been no action taken...

Order I’d :[protected]A

I have placed order on jiomart 12/12/2020 then next day I received call from jio mart the guy said mam order something else this is out of stock and he said I will get refund back in two days I said ok but the thing is that i[censored] had products out of stock how come it’s added in the cart and order get placed I do online shopping for everything never happened like that. Next I got email...

I have been ordered in jio mart on 06-dec-2020. Order number is[protected]A.

I have ordered some groceries on that 1 item not delivered but it has been charged.I have sent several complaints to customer support over calls /mails .
They haven't responding well .when i made a complaint they speaks politely & giving an assurance that it will credited within 48hrs .
Only the times are gone but nothing is happened.br...

I have ordered 3 pairs of polk dot socks free size under order No:#[protected]W-02 of Rs.80/- on 21st December 2020. But I have received wrong size socks. Further I have received only 2 pairs of socks instead of 3 pairs. so, please replace the socks with correct size and quantity....

I Ordered few items from jiomart.com order no.[protected]M and they sent few items like curd and rusk of short date (soon to expire) which seems to be reduced to clear items sent for full price highly unethical business practice and no immediate customer support available with them so I had to send an email to customer care and they replied that the amount for such items sent will be refunded within 48 hrs. but same didn't happen and...

I ordered items worth Rs. 5438 and returned one item worth Rs. 1438/- on 01 Nov 2020. I made so many calls and sent mails to customer care but there is no use. Not credited the amount till date....

I have ordered vegetables from Jio mart and they delivered rotten vegetables and expired items. As discussed with their support team, they agreed with me for the refund. After 3 weeks also the refund didn't come to my wallet or not received any information about the refund. Again I connected with their support team regarding the same issue, again the support person told me it will get in other 7 days, otherwise you can call to the support...

Excess billing over and above MRP is regular feature in Jio Mart online orders. Any number of complaints result is no response.
Ref: Tax invoice:[protected] dt 29.10.2020.
Idayam gingelly oil i lit pouch MRP is Rs.278 but billing rate is Rs.284.76 (purchased 3 pouches)
2. Ganapathy ground nut oil 1 lit pouch MRP is Rs.212 but billed at Rs.225.
Earalier, complaint of similar excess billing is not attended to...

We have paid Rs.1262.70 on 6th oct. via e wallet, as an advance payment for our third order but till date neither we received any receipt nor any material from them. They said that they did not received my money while money has already been deducted from my account.Kindly do needful asap....

I ordered material using my app against the order no.[protected]a dated 29th aug, 2020. I received material against this order on 31 st aug, 2020. This material worth rs. 5830 was delivered in 5 sealed packets. On opening these packets i found material worth approx. Rs. 1000/- short. I complained about about his on their website to the customer care. They promised to refund the amount but so far no action has been taken...

I ordered for online supply of some grocery items valued at Rs 573.40 on 02.08.2020 by making online advance payment vide order no.[protected]A. The delivery of the items was scheduled on 05.08.2020. But the items were not delivered and I cancelled the order in the afternoon of 05.08.2020. A message was sent that the money would be credited to my account within 7 to 12 days. But till this day of 06.09.2020 even after elapse of more...

I have ordered Jio Mart vide order no.[protected]A on 09/08/2020 but this order not delivered so far yet its status show ordered delivered....

I ordered some groceries items from Jio Mart from my son's mobile (No [protected]) app "called Jio Mart" on 04/08/2020. This was billed for Rs 1194.75, and I paid the same through internet banking. Some items amounting to Rs 179/- were not available for delivery and the amount has been refunded to me on 07/08/2020. I noticed that Ahhar dal and Sooji (amounting to Rs 381/-) were missing in the packet, and take up the matter with the company...

Hi team, i have booked grocery & vegetable item from jio mart on 13th jul 2020 with the order number[protected]w. But due to security issue for the current lockdown situation, the item was not able to delivered at my door step & i have collected the items from the deliver person outside my township premises. I have carried the item by 2 times through my bike to my home.in this time i don't know what happened the delivery person told...