Livspace Complaints & Reviews

Hi Sir/Madam,
We booked the Livspace for our home renovation and they took Rs 80, 000/- as booking amount. Before the booking I clearly mentioned what is to be done in my flat, Complete Flat layout plan or Floor plan was also shared with them. But now they are increasing their quote and demanding for more payment. Now I am asking for my refund they are denying. According to them within 48 hrs you should cancel but it is not possible...

I have booked Project with Livespace on 14th August 2022, we are been following with team since then for every details and not getting proper response as even they are not capable to arrange meetings as per the given time line and everytime getting excuses as person is not avalible at this time, as it is not getting for the first time several times for every discussion meeting we are facing such issues, as on Today 8th October we have final...

Project ID 128637
Livspace, Bangalore, JP Nagar Store

We had booked Livspace for my new home in mid June 2022. Soon after the consultation, the Designer didn't give ANY TIME to thinkbut forced me to pay the advance of Rs. 44, 000 for just 4Lks quoting on the first day itself. I was trapped here completely because later on I came to know they are not worthy at all.

This designer has very poor knowledge...

I, visited the Senapati Bapat Road, Pune branch on 31st July 2022 and provided detailed requirements to the design team for the designing of my 3 BHK home in Undri Pune. I was provided an estimated quote of Rs 9.69 lakhs that day, basis which I paid a booking amount of Rs. 45, 000. After a month of meetings, measurements and validation, the quote suddenly rocketed. I was provided a final quotation of Rs 16.26 lakhs (on 30th August 2022),...

Hi,

I have initiated the initial quote from livspace and booking provided booking amount in the month of June 2022. With initial quote validation the costing was not suitable to progress with design phase and immediately, I have requested for cancellation. But since then, not getting proper communication and refund,

I have dropped mails and communication expected over chat regularly, but no proper response...

I regret to inform you that I am totally annoyed & dissatisfied by the people Chennai starting from the designers to production people. We paid the booking amount & 50% of the project cost in July & were promised that the house will be ready by Aug end. I was shocked to receive a call from the designer to come for a kick off meeting in person.
All these days we were told that the designs have gone for production but to our astonishment...

Project ID: 971473
City: Chennai
The project was started in Nov 2021 and they extended it till Feb to complete the modular kitchen and vanity fixing and still, work is not complete. we paid extra to the vendor for all the extra work which was not in the billing amount. They made the total washroom and home messy. livspace sent mail for closure without a snag. it's full of snags and incomplete work. and still, we didn't acknowledge...

I have booked in livspace for my interior work. They forced me to book immediately. One I had paid amount no call or no updates about project. I have called them for measurement after many followup's they have sent me quotation after week with removing 30% of my work. As the estimation amount and after measurement amount was jot matching I decided to quit. Now they are saying non refundable. When booking the amount they told it is refundable....

The project was supposed to complete by April end. Its been more than 2 and half months and the project is still not completed.

Custom work quality is the worst I have ever seen. And they take 100% amount before the modules are even delivered to you.

They don’t even respond to escalations. I got call after 7 days and was assured that the work will complete in next few days but nothing happened.

Most...

This company is a cheat. They have more managers and customer service ppl than the ones who actually work. And these customer service also vanish the moment we raise a complaint.

We had a pretty bad experience. Overcharged us.. looted us .. charged us for granites that they reused for us, did not deliver good quality, took loooooootof time to complete work that too not completed, bad designer, designer don’t understand what...

I recently had my two bedrooms painted from livspace, they appointed a civil engineer and a contractor with labors under him respectively. They didn't carry proper accessories like ladder, plastics which are essential for the work, half of the items were provided by me as a result of which the wooden flooring our house was damaged because of the coloring, it became dull from the original color. Moreover the work didn't have any kind of finishing...

We had few small issues in the work delivered from livspace. Even before moving we are seeing a lot of cracks or damaged work.
We dint check the quality of work during handover, we just had signed understanding that the scope is complete.
The study table had one leg cracked, one unit of Aquaguard storage is cracked, the wardrobe racks are misaligned, wicker baskets doesn’t open smoothly. Plus many more.

Now...

Hi,
Project id : 510452
I had placed an order with Livspace for my home’s wardrobe solution. We discussed all the details and the Drawings were finalised mutually with designer *Sumeer Ahmed* of Livspace and the modular sign off document (final agreed drawings of furniture) were created and order was placed.
So the agreed terms were clear, after the entire payment the wardrobes will be installed as per the documents.br...

1023854- client number
I hired livspace for my end to end interiors of my new flat, for which my budget given was 10-12lacs. But as i onboarded with 25K advance payment, the budget kept exceeding. All the modular scope was way higher than other competition products. Also 100% payment they forced to make without even seeing the products once.
There was no transparency in terms of designer i.e the designer was a consultant and...

We have started the project with livspace for getting our home interior done. But our initial quotations was approx 6 lakh which was under our budget that is when we agreed to go with livspace.. but within 1 months with 3 d design the started adding addition cost on everything which was already discussed and reached till 8 lakh costing and still project was not finalized or started. And then they were delaying the project with all stupid...

During start of project with Livspace for home interiors they promised of 25k voucher worth would be shared to me and the same was conveyed by email. But no stating some other reason and false commitment refusing to give the voucher. Based on the false promises we started our project with livspace and now continuously harassing with false commitments....

Complain # request (836248)
Dated: 21 Nov 2021
I clearly called it out 100 times. There is no change in scope or requirement. I have submitted my requirement document with clear dimensions. Attached requirement document for your reference. If in your system you have any single quote with attached requirement and dimension, please let me know.
My response inline:
Customer escalated on very straightforward and...

The first briefing about Interior works on 7th Nov 2020 at the Livspace Kochi office. I was in fact drawn by the ambience and pleasing promises of the team. I did get quotes from other interior teams. However considering the proximity, alluring promises and attractive claims in advertisements, I chose Livspace. One major reason was that I wanted to entrust the work with a professional team since I will not be around during the work and I...

We have booked a package with Livspace and paid 30k on 7th august in hope that we would be getting the best quality of home decor with tension free experience. From the day of booking till now we are just chasing with designers for the options that we can have and getting nothing but mental torture and compromises.

We were provided low quality wood (MDF) other options were not even mentioned and also were not provided any info...

I booked livspace for my newly bought home in august 2020 and it is still yet to complete. They ask 3 months for the work but it never happened. They ask for the money first and then take us for granted. I have escalated this many times with livspace but they dont even acknowledge early and even if they did they do not correct what was went wrong. I missed my many family functions because of these delays and could not let any guests come...

While Livspace took the entire order in December 2020, they have failed to give the goods & services as per quality promised.
They are not paying attention to any number of complaints that I have made to their Founder - ANUJ SRIVASTAVA
My all money is stuck with them which they are not even refunding back.

Half of the products are not even in "ORDER" stage.

I have written numerous complaints to...

An organisation full of cheaters and dicey ppl with limited experience misleading customers and draining their money. Big talks and zero work promises with young unemployed inexperienced youth to talk and lure customers showing fake images and designs for which thay hardly have any experience. Jaipur experience Center is one such lot....

The Modular kitchen company Livspace has been harrassing us on a daily basis and delaying our order due to their problems. Initially they misguided us by making false promises (we have proofs of that) regarding the delivery and after the various payment milestones, they're delaying it and now we have a small 11 months baby and are suffering coz of these guys.
Also in between they committed to the date of 30th April for delivery and...

Livspace has many managers dfrom Operations Manager to Business manager to Project manager. But truthfully all these are just have titles and spending time in office doing nothing.
First of all they take 100% payment from the customer and doesnt deliver anything except talking this and that will be done.
Second, no proper co-ordination with all teams and just plays the blame game.
Third, Customer /Clients need to keep...

I signed up with Livspace for your home interiors on 11th january, 2020 with Rs 1, 50, 000 as 10% booking amount for a project scope of full home design.
I recieved 3 or 4 options when we started designing and the work was happening in slow pace.Due to which i halted the project for a while.Then the plan changed a bit and my property was being reconstructed.Due to covid everything was delayed.And now the Business manager from Livspace...

Hi Sir/Madam
I am Thiyagarajan from Chennai, We approached Livspace interior company in Chennai on Dec2020 for the interior work.
They accepted our budget price and took Rs 20000 as a deposit money.

They have informed us Incase of cancellation we have to buy your product at the equivalent amount I have paid.

They have also said there will be only 5%-10% plus or minus difference with the actual...

Clint number - 477524
Requesting to complete work immediately - as already 1 year passed.

I took the service from Livspace Pune - Horrible experience...
No Professional approach, No body bothers about the customers and every time same excuses.
As per design materials are not available, project left in half way.
After 1 year also the work is not completed. unorganized, poor planning from the teams,...

We have appointed Livspace interiors to carryout interior works in our Apartment. The team promised a 60-day delivery but delayed the works for more than 6 months. After completion, we are facing a lot of issues with the works done, because of poor materials used, unfinished works, substandard materials, etc. With regard to this, we have raised several complaints, but none of our issues were addressed and several online complaints raised...

Hi sir,

The people promised us many things when getting into an agreement, however, once the advance was given they backed out of everything. They kept lying on each and everything and they had said. Initially they said that they will be giving us the 20% discount 30, 000+15, 000 cash discount and also twelve months 0% emi. When we actually asked all this during the second payment time they backed out of everything and said...

Livspace has robbed us of at least 20 lakhs.all designs failed .horrible damaged furniture by the contractor.worst painting ever.have been complaining since last 6 this but no heed .they are only wasting time. Verbally the office accepts all the failures but until today not a single email is replied by them .their designers are a disaster, have no idea about any execution n just run away .nothing of how my living room was planned fell in...