Monginis Cake (Mio Amore)
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Monginis Cake (Mio Amore) Complaints & Reviews

A
Abhijeetm113
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Dead insect inside food

Address:Bhubaneswar

Today I took a panner 65 roll as parcel from a mio amore shop, only to find a dead cock roach inside it. I had half eaten the roll by that time and it fell from inside the roll....
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সায়ন্তন মিশ্র
from Hāora, West Bengal
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totally decomposed food. disappointed

Address:BATANAGAR

Bought 4 cutlets from batanagar branch. Kol-700140. Totally decomposed food. Dissapointed. Please careful about this....
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Syed Azizul Hoque
from Delhi, Delhi
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delay in delivery

Address:56, C.R.Avenue, Kolkata-700 012, Kolkata, West Bengal

Rites (Under ministry of rlys.) placed an order on 02.12.2019 (Receipt no. 2104 at shop no. Central metro (094) for 50 pkts for delivery at rites on 03.12.2019 at 10.30. When on 03.12.2019 we approached whether packed are ready to deliver on not?, they replied it will take 30 mts. More. Further at 11.00 am again replied by shop it will take some more time. Also they told to make a complain against mio amare, who cold not supply them in time...
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Shinjini Roy
from Kolkata, West Bengal
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chocolate birthday cake

Address:Howrah, West Bengal

Today at 12:15 pm my mother bought a chocolate flavoured heart shaped cake from the mio amore mandirtala howrah outlet. It's a one pound cake which cost us 350 inr. On the 9th of december at 8:30 pm we bought the same flavoured cake in a circular shape from the mio amore dhakuria kolkata outlet. It was also a one pound cake which cost us 200 inr. This is cheating and the prices shouldn't vary geographically. Mio amore is cheating with their...
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Ray-na
from Kolkata, West Bengal
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molestation of customer by shop owner

Address:700118

Hi there,
I was there at mio amore showroom, uttaran apartment, rahara, khardah station road. Khardah. Yesterday with my friend at about 5:50 pm yesterday to have some snacks and black forest cake.
We ordered chicken internet and black forest cake.

I was observing the guy who was sitting on the cash counter was just looking at my friend like really nasty since we enter the shop. Once the food came the guy pass...
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Rajshree Bez
from Kolkata, West Bengal
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stale product given

Today at around 3 pm today i went to mia amore baruipur n bought a caramel butterscotch bday cake which cost me rs. 450. I told the shop boy repeatedly to give a fresh bake n every time he assured. Wen i came home n had it around 4 pm the cake was dry n the cream was hard. I had a doubt n checked the date that said to b consumed before the 5 of oct
N the shop is such that u cannot even get the scope to see the date ur self. Such a...
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A
arunava05
from Aizawl, Mizoram
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balance amount not given

Address:Kolkata, West Bengal, 700071

Honestly it was bizarre experience with this russel street mio amore cake shop. On 10th sep, 2018, i had purchased one chicken 65 & one cheese omlet sandwich in lunch time (Precisely at 13:55 hrs), after that rs 500 note was given to one of their staffs (Name: santanu chakraborty). As my total bill was rs 75, he gave me rs 25 as balance and rs 400 was not given. I was in hurry that time and i left the shop immediately.
During the...
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A
Arkajit
from Kolkata, West Bengal
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misbehaviour of an employee

Address:Kolkata, West Bengal, 700032

I went into mio amore golpark outlet today afternoon and went to buy a fruit cake which costs rs 140. I wanted to check the size and quantity of the cake by seeing it. But one of your female staff mocked at me when i told her to see it. It is very much disgraceful as a customer. She not only mocked at my words but also made funny issues with her colleagues regarding my words. I hope you can look into this matter and take necessary action...
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Shifa99
from Kolkata, West Bengal
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charging high amounts

Address:741246

The mio amore shop in iiser kolkata mohanpur is charging unreasonably high rates.
The shop in kalyani which is 11km away has rate charts written and charges accordingly but in iiser there is no rate chart. They charge 3-5 rupees more per item. The number of consumers is very high here and it's unethical to charge such high rates. The shops outsides make tremendous profits by charging the amounts shown in the charts. This is highly...
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Anki Nath
from Kolkata, West Bengal
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stale chicken cutlet served

Address:Kolkata, West Bengal

The mio amore outlet at baghajatin served stale chicken cutlet today. The stuffing inside was foul smelling and tasted bitter and horrible. I just took a bite of it and puked. I have been a fan of mio amore foodstuffs since my childhood but this kind of service was not expected from mio amore. It was a disgrace seeing such stale and rotten stuffs sold by such a reputed brand. Kindly look into the matter or else your company standards will...
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Priyanka Mitra Majumdar
from Kolkata, West Bengal
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took extra money

On 13th march 2018 in the evening i went to mio amore outlate at bokultola (Near chowrasta) in kolkata. I gave the right ammount of money but the shopkeeper (An woman) continiously agured with me for the money. Then i had to give the extra money as per as her calculation. But i was sure that i gave the correct ammount. Her behaviour is very rude and the situation was horrible. I will never go to that particular outlate. She doesnot know calculation....
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shyam/shreyan
from Kolkata, West Bengal
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fish finger

Address:+91

I bought 4pcs of fish finger from store bazar, ichapur, 24pgs north. Those are totally expired, spreading bad smell from the product. My son also had the product and he is continue doing loose motion for the product. People are trusted your brand but not expected such a these type of product from you. Wanna file a case against the shop keeper.[protected]....
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Saikat Nag
from Mumbai, Maharashtra
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debit card payment transaction failure at mio amore thakurpukur bazar

Address:Kolkata, West Bengal, 700063

On 6th oct 2017 friday i went to mio amore thakurpukur bazar shop for buying cake. I ordered two cake of 300/- each total amount of rs. 600/-. I gave my credit card first but due to some transaction related problem at retailers end i was compelled to give my debit card for payment. After giving my debit card pincode same problem was occurred again at retailers end but 600/- was debited from my bank account. I showed them my bank statement...
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ASSENDEDSSJ
from Kolkata, West Bengal
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wrong product given

Address:Kolkata, West Bengal, 700074

Today at branch of chiriamore dum dum i ordered for a pizza and olive sub and the total was somewhere around 75 or 80 and he took 80 rupees from me but when i returned home with it i saw that they have me an olive sub and some kind of stale patteis and the olive sub was also very smelly plzzz take action and they don't even treat customers properly...
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Gangotri Ghar
from Kolkata, West Bengal
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i'm complaint about bad food product.

Address:Howrah, West Bengal, 711302
Website:Mioamore

Today i had got very bad experience in mio amore (Branch at howrah andul bus stand). I bought a chicken sandwich from the shop to eat.. Then aftr 2 bites i feel a bad smell on this product its already rotten.. Its taste sour and chicken also.. When i told 'the shop they said as its summer thats why the problem arrive.. Tht is no problem'.... Dont know how they could..
My question is that what they will do if i will ill??? Why they...
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sovan mitra
from Kolkata, West Bengal
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Unhygienic handling

Address:Kolkata, West Bengal, 700026
Website:Moiamore

Today I had a bad experience in a mio amore outlet at Rashbehari More, Kolkata.
All staffs are handling foods, cakes without wearing gloves.
Infront of me suddenly a piece of cake fell on the ground while one of the staffs was packing a order of another person who was not present at that time. That staff deliberately pick it up from the dirty ground and again put it back into the box.
I protested but they refused to...
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Abhimanyu1975
from Kolkata, West Bengal
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Unethical behaviour

Address:Howrah, West Bengal, 711101

This is an incident which occurred at Mio Amore Howrah KADAMTALA branch 11/2/1, Bhagaban Chatterjee Lane, Bantra, Ichapur, Howrah, West bengal 711101...Last week I went to the Mio amore shop at kadamtala to purchase a birthday cake for rs 250.I was polite with my placing of order but suddenly the staff ( to be specific a thin / dark girl at the store started misbehaving with me as always she does.) She said do not give me 2000 rs. I politely...
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Sutanwi Ghosh
from Kolkata, West Bengal
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Indecent behaviour of employees

EXPERIENCE IN MIO AMORE, GARIA (Near Andrews College or Jatra Shuru Sangha Club) - Your employees were selling STALE FOOD and on complaining, they said "You should have returned it after one bite, but you took two bites, now nothing can be done".Another shallow employee of yours added- " You are such an old customer, you didn't know that you had to let us know right after the first bite and not a second?" And they forceably took the full...
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Priyanka Chattopadhyay
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Rude behaviour of staff

Address:Kolkata, West Bengal, 700124

I went today to purchase a birthday cake for my father today at MIO Amore, Colony More Branch, Barasat, Kolkata. One of the staff members started forcing me to buy an expensive one which was out of my budget. I told him to give me another one instead, he then lost his temper and told his fellow staff members rudely to get that cake packed. He then handed over the cake in an improper manner.When I unpacked it at home, I found the 'Happy Birthday'...
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Rita2000
from Mumbai, Maharashtra
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Bad behavior of staff

Address:Kolkata, West Bengal, 700032
Website:Consumer complaints

Sir, I went to order a customized birthday cake of 3 kg for my son's birthday. They turned me away just because they had three more customers in the shop asking for pastries, patties etc. Told me to come again the next day just to give order coz they were busy. It was disheartening for me and my little son who were later welcomed by other cake shops. This was the branch in unnayan complex near hiland park....
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A
aryan999
from Bhubaneshwar, Odisha
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Bad product

Address:Khordha, Odisha, 751018
Website:Mio amore

Hii sir i bought a 1 kg cake from your mio amore near badagada kalpana branch 2 month bfore..bt that was very bad product worst one.i am so unhappy for that so when i returnd the product they told me they will return the money as soon as possible, but still now they did not refund the money, so kindly refund my money Rs 300, otherwise i will pass it to consumer court thanx...
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Nisha2512
from Kolkata, West Bengal
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Bad behavior and didn't provide bill

Address:North 24 Parganas, West Bengal, 743165
Website:Mio amore

Mio amore is a S. They don't provide proper carry bag, and ask for extra money for it. Since it was previously ordered cake 50% of the amount was paid, so they don't even bother to store it properly till its delivered. And add on to that they don't provide a proper bill. As a customer its my suggestion plz do take some steps other wise soon for such outlets your brand will get affected . Regards.
It was naihati branch,...
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Suraj Rajgaria
from Mumbai, Maharashtra
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2 pound cake taken from rodkol outlet

Address:Kolkata, West Bengal, 033

Ordered a 2pound choclate cake of violin shape two days in advance.
When i took the delivery it was not kept in any refrigerator and when i came home it was fully spoiled.
The whole cream came out and mixed with the box.
When i went to the outlet to complain the old man at the counter started abusive language.
I had no option left.
Took a readymade 2 pound cake again and tried to make my princess happy again.br...
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Soumendra kumar Ghosh
from Kolkata, West Bengal
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Bad behaviour of the sales girl

Address:Kolkata, West Bengal
Website:mio amore

On 29th july i went to the new alipore (Kolkata) outlet of mio amore and faced a very unpleasant situation when the sales girl of the counter was extremely rude in her behaviour and when i pointed out her mistake about the number of one particular item, she almost threw one calculator in front of me to express her anger. Kindly note that i am a senior citizen and was very much upset to experience such odd situation. I therefore request you...
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Sayan23Mitra
from Kolkata, West Bengal
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Outdated food product sold

Address:700124
Website:www.mioamore.net

The complaint is regarding mio amore, barasat, colonymore.

I have been a very regular customer of mio amore, barasat, colonymore.
Today, my mother bought 2 chicken burgers and two chicken internet from them.
To my dismay, the chicken burger that i had a bite of was totally smelling foul odour and also was broken from one side.
Since it was a take away, little did she know.
My mother immediately went...
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Upasona Bhattacharya
from Kolkata, West Bengal
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The food are not fresh.

Address:Kolkata, West Bengal
Website:i

I bought two chocolate pastries from the mio amore outlet at palbazar (garfa main road) at around 9:00 p.m. on 14th April 2016 and I found out that the pastries were not fresh and they turned sour when I was having them at around 10:30 p.m. It is my earnest request to the company not to sell this kind of food items. It simply ruins your reputation. Thank you....
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kirandeep bakshi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stale cake

Address:Kolkata, West Bengal

i had purchased a cake on 20th of june, 2015 at 7pm from mio amore (monginis) khaikhali, kolkata. the cake turned out to be sour. it was not frresh, the cream had a sour taste. within half an hour i went back to the shop to return it. the staff not only denied to return it but also started howling at us.they misbehaved with me and my brother. is this how monginis deals with complaints? we are regular customers at monginis and are very disappointed...
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