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COMPLAINTS

Propelld Complaints & Reviews

I cancelled my course enrollment in July 2025, and my university confirmed that the refund was processed and transferred to Propelld on 5th August 2025.

I have already paid two EMI installments of ₹3, 750 each (₹7, 500 total). However, despite multiple follow-ups (over 6 calls and several emails to Propelld), I have not received the refund.

Each time I contact their customer support, I am given the same response...
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sivaram sogala
from Nandyal, Andhra Pradesh
Feb 28, 2025
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unresolved refund issue and loan closure

Hi
I am writing this mail out of frustration.

I do not understand why my refund has not been processed, even though it has been over a months since the university (Guvi Institute) agreed to repay the loan amount on July 10, 2024. Every time I contact the concerned team member, Mr. Mukerji, he assures me that the loan will be closed within two weeks after I pay one EMI. However, it has been eight months since he first...
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aruntheblogger123
from Thiruvananthapuram, Kerala
Apr 11, 2024
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propelld loan is still active after paying all emi and credit score affected

Website: propelld.com

HI

I had taken a education load from Propelld for an Edureka course. I have completed all the EMI by[protected]. However, the loan is showing as ACTIVE in the propelled dashboard and my credit reports, say CBIL and Experian. Now the credit reports show a missed payment and it affected by credit score hugely. Propelld provided the loan through NDX P2P PRIVATE LIMITED and credit reports shows NDX P2P PRIVATE LIMITED. What should...
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Website: propelld.com

I have completed my loan in September 2023. Today when I checked my credit score, I have noticed a sudden drop of 173 points in Experian because of a late payment. I have lost 414 points in CRIF score. I had near perfect score before this. In the credit score, it shows that my loan with them is still active and that one month's emi amount was overdue in Feb. I have not made any payments in several months as there is nothing more to pay as...
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Sumesh.Kumaradv
from Kasaragod, Kerala
Mar 7, 2024
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Regarding closure of my loan through Proppelld

Address: 1st Floor, No: 1614/1615, Enzyme 7th cross, 19th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
Website: www.propelld.com

Hi, My Name is Ashwathi I have opted for pursuing PG program in Data Science and Machine Learning and Data Science on Jun 18th 2023 (User Id: [protected]@gmail.com and registered Mobile No. [protected]) . For the entire tenure of the course Intellipaat quoted a total amount of Rs. 1, 35, 000/- (Rupees One Lakh Thirty Five Thousand Only) as the course fee, when i informed them about my financial incapability to raise such a big amount in a short...
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raghuvaran2991
Sep 28, 2023
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Loan closure

I wanted to close my loan so I have raised the request with them and they have foreclosure amount and bank details on September 12th 2023 and I have made the payment and attached the screenshot of the payment on 14th September 2023 by NEFT as they have requested, till date they didn’t confirm the about the closure and when following up they are saying lending partner has not confirmed the payment yet and now they are sending reminder for...
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@&&
from Dharwad, Karnataka
Aug 22, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
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2 EMI s have been debited !
One emi I had paid on 19th august 2023 and another was auto debited on 21st august 2023 !
Kindly refund
Attaching the screenshot of the msg

2 EMI has been debited - Comment #4120199 - Image #0
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    @&&
    from Dharwad, Karnataka
    Aug 22, 2023
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    I paid the due emi on 19th August 2023 of rs 16932!
    Again on 21st August 2023, rs 16000 has been auto debited
    Why would we take emi if this was the case
    Pls help me resolve
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      Nikhil.lonkar
      from pune, Maharashtra
      Aug 14, 2023
      Apr 10, 2024
      This thread was updated on Apr 10, 2024
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      Loan Closure Documents & Helpdesk Support

      Address: No: 1654, Enzyme 7th cross, 19th main, 1st sector, HSR layout, Bangalore-560102. Opp to Sudha Hospital.
      Website: propelld.com

      HI,

      I have taken loan in Oct'22 for my education purpose, same i have paid all EMIS on time. but in month of June'23 i had paid balance payment & close this loan. same i am following with their help desk officer since one & half month over for my NOC but company will not ready to shar my NOC.

      when i am asking their manager contact details they strictly says they dont have any manager in their company also they...
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      Dhiman488
      Jul 27, 2023
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      Address: Vill.-Dhabwera P.O-Budhan Teh.-Bangana Distt.-Una (H.P), 9/27
      Website: propelld.com

      I take a education loan from propelld for Jain University. But due to some reasons i have to withdraw from the course & paid all the EMI for nothing. But now after clearance of EMI, on 10.04.2023 University initiated payment into AC[protected] IFSC-ICIC0000104 UTR No.-SBIN[protected] on the account of BLUEBEAR TECHNOLOGY PRIVATE LIMITED of 35500 which is described in mail i recieved from University. But surprisingly still after 2.5 months propelld has not given me my refund amount and telling me that we haven't got any refund against your name. They call me continuously when any EMI was delayed. But now they don't have answers. Attaching the screenshot of mail i received from University end
      +1 photos
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        Saurabh_001
        from HYDERABAD, Andhra Pradesh
        Jul 19, 2023
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        Cancellation of my Emi towards Coding Ninjas

        Hi,

        I have taken a course on Full Stack Web Development from Coding Ninjas but unfortunately 2 months ago my brother met with an Accident.So, from past 2 months, I am not using their Services and I have mailed that I can't use their Services.

        But no response nothing from Coding Ninjas And Propelld is taking Emi from last 6 moths.

        And Coding Ninjas said that if no job than we will refund wholwe...
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        Tharun adhi
        from Chennai, Tamil Nadu
        May 30, 2023
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        Hi team my loan is foreclosed by the propelld which the institute the has refunded the full amount but still I have not received any loan closing confirmation mail or the status has changed in the propel site and there's no status regarding the emi refund

        My propelld application I'd is 274551
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          Suraj6999
          from Noida, Uttar Pradesh
          May 24, 2023
          May 30, 2023
          This thread was updated on May 30, 2023
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          Refund Issues

          Hi,
          Once again I'm writing this mail under frustration!!
          I don't know what is the reason behind 'Not providing my REFUND' when it has already been more than a month when the loan amount has been provided back to you by the university (17th April).
          Each time I make a call the propelled team just says ' Wait for a week'. What kind of poor and frustrated service your team provides.
          I need answer for my generated...
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          pbhandary
          from Mumbai, Maharashtra
          Mar 25, 2023
          Mar 28, 2023
          This thread was updated on Mar 28, 2023
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          Harassment

          Address: Bangalore

          I am really disappointed to again put this here talking about Propelld. These people are literally harassing me for the loan which I was unaware of as intellipaat had applied for a loan without informing me. These people be er called and confirmed if they should go ahead and now when I called for cancellation as I haven't used any of their contents the institute is not cancelling the course and Propelld is harassing me. I am getting mentally...
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          Ketty96
          Mar 21, 2023
          Mar 25, 2023
          This thread was updated on Mar 25, 2023
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          Simplilearn refunded the amount but propelld collection team is harassing me

          Website: [email protected], propelld.com

          Hi my name is nikita, I have applied for java developer job guarantee program from simplilearn after that one consultant called me and gave me a details also told me you can cancel it anytime if you dont understand the program or if you get other worst reason you can apply for the cancellation it is 100℅ refundable so basis of that I agree on that then he applied for the loan from his loan partner propelld I authorised the amount. But no...
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          pbhandary
          from Mumbai, Maharashtra
          Feb 23, 2023
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          Harassment to a Senior citizen

          Address: Bangalore
          Website: Propelld.com

          Hi I would like to bring to your notice that I took a course from Intellipaat and asked him if I can pay in installment they said yes and asked my credentials without informing me that they are applying for educational loan. I tried connecting with them before the course starts but there was no response. I wanted to discontinue as they debited money from my account which I have not even started. The Propelld loan department is so rude and...
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          Sanjeev Kumar Goel
          Feb 21, 2023
          May 30, 2023
          This thread was updated on May 30, 2023
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          I have paid all the EMIs but the loan is still active

          Hi Team,

          I took loan from propelld and now all EMI has been paid and loan is still showing ACTIVE which is affecting my CIBIL score....
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          Shreya Banka
          Feb 3, 2023
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          EMI auto Debit date

          I took a loan from propelld for my analytical business analytics course. My EMI cycle/auto debit date according to them came out to be 3rd/4th of every month. I requested to change the EMI auto debit date as my salary gets credited after 7th/8th of every month. but i was given a reply that "THERE IS NO FLEXIBILITY FOR THAT". In this case my each EMI will be bounced and i will have to pay penalty charges to bank and propelld as well. Loan...
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          Shreya Banka
          Feb 3, 2023
          Mar 25, 2023
          This thread was updated on Mar 25, 2023
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          Emi dates

          I took a loan from propelld for my analytical business analytics course. My EMI cycle/auto debit date according to them came out to be 3rd/4th of every month. I requested to change the EMI auto debit date as my salary gets credited after 7th/8th of every month. but i was given a reply that "THERE IS NO FLEXIBILITY FOR THAT". In this case my each EMI will be bounced and i will have to pay penalty charges to bank and propelld as well. Loan...
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          Nish45
          from Vasai, Maharashtra
          Jan 11, 2023
          Mar 25, 2023
          This thread was updated on Mar 25, 2023
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          Address: Banglore

          Hi Team,

          I want to cancel my Loan EMI which i took for Simplilearn Masters in Data analyst and Data Science course, No one is responding to my query from simplilearn and I am unable to find any cancel option in propelld login.

          I need help Simplilearn is not providing any support to my request.

          I enrolled for course on 20th June, please help
          I think simplilearn and propelled are running a scam togather. The representative of simplilearn are saying that it's education loan where as it's actually a personal loan. And after we start complaining they say that the representative talking to us did this scam and now he or she is fired.
          There is a community on social media where more than 1500 people are victim of this fraud. They are continuously asking simplilearn questions but simplilearn is not taking any responsibility. And it looks like propelled is their extortion partner for this. The most sad part is that they are using the name of most prestigious institution IIT Kanpur for this and i wonder how IIT Kanpur is not aware of it.
          Please go to your bank and cancel the NACH.
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            sir002
            Dec 21, 2022
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            Loan Harassment

            Website: propelld.com

            I took a loan from Propelld Team for doing my PG through Newton School, but now I am unable to do so due to personal problems, so I asked them to cancel my loan, for which I mailed them and talked to them on phone but there has not been any action from them since last 21 days and the people from Propelld Team is consistently badgering me to pay the EMI even though I am not taking the course anymore. I am receiving threatening phone calls,...
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            Pratik Shilarkar
            Dec 13, 2022
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            Address: 52/1 C, Manoj Arcade, 24th Main Rd, 2nd Sector, HSR Layout, Bengaluru, Karnataka 560102
            Website: Simplilear and Propelled

            Hello,

            I am Pratik Shilarkar. I have registered the course for Data Analyst on Simplilearn. After that the consultant called me and said to upgrade the course to Job Guarantee programme, after some days they said that you are not eligible for this programme, please go with PG programme. I have told them multiple times that I don't want to do that course but they are transferring my call to someone who is explaining more clearly. Finally I have choose the PG programme because that is also Job Guarantee Programme, they have ensured me you will get job, this was the first case.

            However, they have applied for my education loan for the amount Rs 127803 and they said Rs 4222 will be deducted monthly. But this month they have deducted two installments one on 4 December 2022 for the amount Rs 3375 and second was deducted on 13 December 2022. I have told them to cancel the first programme but still they did not cancel and charged me for Rs 3375.

            I have checked and many complaints has been raised on Simplilearn. I need my money back from Propelled company or Simplilearn. The propelled company is calling me and disturbing for the payment.

            Please let me know the update ASAP.

            Thanking you.
            Pratik Shilarkar
            [protected]@gmail.com
            [protected]
            [protected]
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              Nikhil Indurkar
              Nov 18, 2022
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              Resolved

              Loan is still active after paying all EMI

              Address: Bangalore
              Website: propelld.com

              Hi Team,

              I took loan from propelld and now all EMI has been paid and loan is still showing ACTIVE which is affecting my CIBIL score....
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              nandini05
              from Mumbai, Maharashtra
              Oct 27, 2022
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              Loan cancellation from propell id - simplilearn

              I had taken course business analytics from simplilearn. My consultant was binnu c. I told her on call that i wanted to cancel my course in April 2021
              Now propell didn't receive the amount back. My cibil score has gone down because again this mess. Why will I pay for something which I have not taken any lectures for. There were never any email from simplilearn for any lectures schedule. So how m i payable. Simplilearn should have returned...
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              kuwar.vikram
              from Amritsar, Punjab
              Oct 7, 2022
              Mar 25, 2023
              This thread was updated on Mar 25, 2023
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              Need Immediate Help Pls!!!

              Address: 1st Floor, No: 1614/1615, Enzyme 7th cross, 19th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
              Website: www.Propelld.com

              Last month, I was enrolled with SiimpliLearn; which I've withdrew now, SimpliLearn has raised REFUND request on Sep 20 2022, as a result there should be no loan on me but as my first EMI which falls on Oct 5th got due so I organised money for my EMI so that I should not be indulge myself in any trouble.

              I was expecting as soon as SimpliLearn will refund Loan amount to Propelld they will refund my first EMI and handover NOC...
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              Sundeep Yaduvanshi
              from Gurgaon, Haryana
              Oct 2, 2022
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              Hi, I would like to highlight an issue with respect to propelld. They have falsely reported to credit bureau that I delayed payment of emi's due to which my credit score has been impacted very badly. I am pretty sure that they'll not be helping me out here as their customer services are pathetic. Just stay away from this fraud company.
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                shushma singh
                Sep 27, 2022
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                I am took the courses form simplylearn form propelld but now I want to cancel my they propelld behaviour is very wrong with customer and I don't want continue because of my financial status is not good
                Hi Shushma, We are so sorry for the inconvenience caused from our side. And we assure you that resolving our customers issues is o[censored]tmost importance to us.
                We request you to share your Application ID or Contact Number for us to get into the heart of the issue and fix it asap.
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                  sathish kumar L
                  Sep 26, 2022
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                  Dear Team,

                  I have taken a Education load in Propelld Team and missed out one Emi that too it can be cleared if they redeposit the cheque. But their staff calling and making lot of harrasments words which is not right..
                  IF the money is not recovered they can very well go for a legal which is right to collect the money.
                  but their staff are just arrogant and losing lot o[censored]nparliment words.
                  Hi Sathish, We are so sorry for the inconvenience caused from our side. And we assure you that resolving our customers issues is o[censored]tmost importance to us.
                  We request you to share your application ID or contact number for us to get into the heart of the issue and fix it asap.
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                    ansh arma
                    Sep 11, 2022
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                    I want to cancell my education loan

                    I want to contact proppeld team a lot numbers of time but they have not give any response.
                    I just want to quit this course so I don't need this loan so I want to cancel my loan i am suffering from my back surgery.
                    So please give me valuable response immediately regarding my loan cancellation.
                    Thank you....
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                    athsu
                    Sep 10, 2022
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                    I had applied for an online data analytics course from IIT PALAKKAD through EMERITUS and obtained a loan from their partnered organisation Propelld Finance and due to some personal issues I had to backout from the course. I raised the cancellation request through the EMERITUS poc and she literally took more than two weeks to raise the request and told me to rest assured the course has been cancelled and we have sent back the fund to Propelld. Even after this I didn't receive any email of cancellation and dropped multiple emails to both the support team for the same and they just tried to shift blame of each other and made absolute fuss on the emails. Today one of the Propelld member called me and literally threatened to send goons to my home to collect the EMI. Talked to me very disrespectfully and threatened.
                    Hi, We are so sorry for the inconvenience caused from our side. And we assure you that resolving our customers issues is o[censored]tmost importance to us.
                    We request you to share your application ID for us to get into the heart of the issue and fix it asap.
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