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Railyatri Complaints & Reviews

M
Murugavel Subramaniam
from Tumkur, Karnataka
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I had booked ticket on 21.6.18 but ticket 21.7.18

Sir l booked ticket 21 jun 18 all your confirmation mail shows it's 21 jun but in ticket it's 21 july after get in train then only i known i attach your confirmation mail and ticket for your reference please made refund full i canceled the ticket i give penalty and treat with out ticket so even taken the i spend mote money for penalty with out seat i travelled in the train it's very. Huge stress to my body and mind please give my ticket amount...
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R
Ravishanker Ravi
from Belgaum, Karnataka
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food quality

I am travelling in train no 07182 (Special train hyderabad-salimar) and my pnr
No. [protected], i had ordered food from vicky 's restaurant, khordha vide order no. 818116 through railyatri.com.
The meals which was delivered, is very bad quality and it seemed it was cooked one or two days ago. I throw the food.
Hence, it is requested to initiate complain against it.
Thanks

R. S ravi
[protected]br...
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G
Gayatri Gangarde
from Bargarh, Odisha
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food delivered not done

I ordered my food on railyatri app and they didn't delivered it at raigad station. They said they will deliver food in next station but it was all fake. I have told them to pay my money back and they have assured me they will refund me in 7 days. But it seems to be a fake assurance these apps are waste of money and only fool people giving fake assurance. What i from want this app is return my money and stop giving food delivery if they are...
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S
Sourabh Kotwaliwale
from Mundi, Madhya Pradesh
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food not delivered

Website:Railyatri.in

I ordered 2 hours before my scheduled train and i was getting regular updates on whatsapp about the stacking and packing of the food.
But the food was not even dispatched despite knowing the train arrival/departure time and therefore we kept on waiting for the food to be delivered and the train started running.
I called them but there's no response.
I messaged them on whatsapp and they didn't reply.
Very bad time...
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M
Mankamna
from Noida, Uttar Pradesh
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delay in booking tickets and not able to cancel tickets

The ticket was booked... But there was no response from the agent... Even if there is any problem in the server.. The agent or the responsible one should have sent concerning info about the booking status.. Now when am trying to cancel the the ticket... It's not getting cancelled... What kind of service is this... I mean this is the worst service... And am stuck whether to book from somewhere else or not... And stop boasting by only posting...
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M
Mansuri Iqbal
from Fatehabad, Haryana
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refund my amount

Address:Valsad, Gujarat
Website:Google

Order id= 519856
Pnr no.=[protected]
My journey date was 26.04.2018 but now also my amount is not refunded so plzzz sir accept my request... I request sir to do my refund...
From 26.04.2018 till now my amount is not refunded...
Your railyatri person said that the amount will be refunded in 6 to 7 days but now many days has completed...
Plzzz sir refund my amount......
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A
Abha shakya
from Pune, Maharashtra
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about refund

Website:[email protected]

1-Sir my order id 557924 .cancelled ticket to 29/04/18 but not get refund . Rs 4201/. 2- my order id 447310 .cancelled date 06/04/18 but I dnt get refund Rs 1355/. I contact to my SBI branch he says not to be pending any transaction for this same complain.i continue run to solved for this problem but i not sucees. if dnt get refund approx 15 days i complain to consumer forum to Rail yatri APP....
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Address:Pune, Maharashtra

Pathetic service of railyatri.. Food not delivered after taking follow up with customer care
Food ordered but not delivered
I have ordered the food and made payment by debit card and the booking was confirmed but they didn't deliver and they kept on assuring that they will deliver on time. I have took more than 5 times follow up with customerservice but getting nonsense answers that the restaurant people nit answering call.....
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R
Rajeev Patil 24
from Nagpur, Maharashtra
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food order

Address:Raichur, Karnataka, 584101
Website:Railyatri.in

Your order 678400, has been successfully placed. Track your order here http://m.rytr.in/Order-History. For any query please call[protected]. Thanks for ordering with RailYatri.

I have ordered food, while travelling from Bangalore to Raichur in garibrath train, they did not even delivered the food and amount has already deducted from my bank account and I have my parents too who are of senior citizen.

Sent them...
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K
KKundan2
from Hyderabad, Telangana
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refund money after ticket not booked

Address:803101
Website:www.railyatri.in

Hi everyone,

I contacted with railyatri agent with token for book a ticket from bakhtiyaarpur to howrah but ticket has been not booked by railyatri. I got message and message given above the in formation as well as mention they will return my money after 20.00 inr deduction and remain balance will send back to bank within 7 working days but passed 10 days but still they didn't return my money.
Order id 228904
Date...
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J
from Kanpur, Uttar Pradesh
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wrong boarding station in pnr2718734765

My pnr no. Is[protected]. While booking on dated 21 october 2017 by your token no.396907i had marked from ramkola railway station for boarding but boarding has been given from chhapra railway station.
Please switch our boarding station chhapra to ramkola (Rkl)
Order id is -167663
Zakaullah
Mobile :[protected]
Email:[protected]@gmail.com...
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M
mmanikanth
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cancellation refund

Address:Hyderabad, Andhra Pradesh, 500072

Hi railyatri team,

I would like to reiterate my point that your ticket cancellation policy as per the attached ticket says:

1. 70% of the fare will be refunded if cancelled befor 4 hours of departure.

The departure time of the bus was friday, 15th sep 2017, 7:35 pm. The time of ticket cancellation was on friday, 15th sep 2017, 3:32 pm. The difference in time is 4 hours 3 mins. Hence, based on...
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S
sktgupta5
from Pune, Maharashtra
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bus ticket refund

Address:Pune, Maharashtra
Website:www.railyatri.in

This is very frustrating and and mental harassment.
The bus got breakdown in the starting of the journey around 10pm.
The driver and bus agent keep saying that mechanic will come and repair until 1.30 am after that he says we can't do anything now you manage by urself.
Now tell me what we can do at 2am in the middle of nowhere.
We have to catch office next morning now tell me what can we do.
This is not...
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A
absax63
from Kanpur, Uttar Pradesh
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non vegetarian food served instead of vegetarian food

Address:Udham Singh Nagar, Uttarakhand, 244713
Website:www.railyatri.com

Sir/ madam
I am right now traveling in train no. 12358 with births 4 and 6 in s4. I ordered a kadhai paneer online for myself and my wife. With order no.3855 at lucknow station. The food came at 8:32 pm. We were hungry so we started to eat the kadhai paneer with gravy first. Then me and my wife noticed a bone type piece in the food. We imideatly looked in the food.. Actually it was chicken piece. I took the pics if the food and sent...
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V
vinayshankarling
from Hassan, Karnataka
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not working

Address:Dharwad, Karnataka, 580024

Train tickets procedure not working since 15 days please help to solve this as soon as possible. Means i mean to say after giving from and to step, token no is not coming and it is showing the site is under upgradation.. This problem is from many days approximately 15 days, so please solve quickly.. And by the way no offers coming on train ticket section, showing 0 offers there.. But other operations are working normally.. I am using your...
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R
robyjohn
from Mumbai, Maharashtra
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return of product order id : rm-3142

Address:Bangalore, Karnataka, 560043

Hai, I have purchased earphones from rail yatri and now I want to return it. there are no instructions on the website or in the app except for the statement in the app that 'EASY RETURN'. I contacted the customer care but they said that electronic items cannot be returned. But this is not mentioned anywhere in the app. As a customer, this should have been properly informed that return is not possible before the purchase. This is indeed an...
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A
Avinaash Giri Naaga Baba
from Arambagh, West Bengal
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train tickets

Address:Barabanki, Uttar Pradesh

I'm installed rail yatri in many days but it was not working no booked train tickets only i see at last step we are making some important upgrades to our system to improve your experience we'll notify you once we are back in action.
I see and confused and go to my phone play store but not update required i'm very sad plz slove this problem and rail yatri is very best app but some problems created...
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V
vedant98
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway refund

Address:Mumbai City, Maharashtra
Website:railyatri

I had booked ticket from this app and as there is flood in mumbai and train is late for more than 3hours. I postponed my plan and applied for refund 30 minutes before the scheduled departure of train. The train too had not reached its destination as it is cancelled at some other station.
So, i request you to go through my issue and provide me the refund as early as possible.

Railyatri id - [protected]@gmail.com
Contact...
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M
matin alam
from Dhule, Maharashtra
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transaction error

I have booked my tkt from pune jn to hatia and my trasaction done twice for a single tkt. Plz refund my money. First transaction shown me that the transaction is not completed tht is an error occured plz try again. So i tried twice then i got a msg from bank that is your accnt is debited 724 rupees and then i got another msg that is also your accnt is debited 724 rupees. P lz help to refund my money....
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U
Uma Dinesh
from Chennai, Tamil Nadu
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money refund

Address:Chennai, Tamil Nadu
Website:RAILYATRI.IN

Dear sir/madam,

I would like to inform you that mysel[censored]madinesh. S, i bookied the ticket on railyatri.in website on 12th august 2017. Hereby i notify that money was deducted from my account but ticket was not booked.

Please find the attachment of payment reference id.

So kindly refund my money to below account details.

Acc. No: [protected]
Branch : erode main branch, tamilnadubr...
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P
Praise Foundation
from Bengaluru, Karnataka
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bus changing without my concern

Address:560043
Website:www.railyatri.in

Hi, i've booked a bus ticket from bangalore to eluru for my mother on[protected]. Without informing me they changed bus, they changed pickup timing and dropping times. Even seat they gave was not ladies seat and that too in full front row. But i booked in the middle of bus as window seat. Everything has changed once i paid amount online. After i called yatra geine they told me to call booking partner railyatri. I called railyatri they are...
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T
Tinku18596
from Beawar, Rajasthan
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Regarding refund

Address:Patna, Bihar, 804452
Website:Railyatri

I had called railyatri for tatkal ticket booking on 27 june but I had not get any confirmed ticket and obrain a message that railyatri refund will sent after 5-6 working day but till now I had not obtain my refund process my railyatri token no is 539959.
Please use Token: 539959
When talking to agent for ticket booking
--Thank You
RailYatri.in
Payment successfully received for
Train number: 13201...
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S
sameep das
from Mumbai, Maharashtra
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Website showing the train has already reached its destination

Address:400067
Website:www.railyatri.in

I was waiting for my family to recieve from 02255 sealdah ltt sf special train which started on 28th may from sealdah and the schedule to reach on 29th may... The train was late by 8 hrs which was updated constantly on your website where we were tracking... Lastly they showed the train has already reached its destination at 7.25 am on 30th may while the train was actually stranded in vikhroli... We are still waiting for the train to come...
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P
pranavkneeraj
from Aurangabad, Maharashtra
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Not refunded against cancel booking from vendor end

Website:www.railyatri.in

I Had booked a bus ticket from railyatri app. On the date of journey one people from their travels call me and informed about the cancellation of bus. After that i called railyatri customer service people and described the situation. They told me that if bus is canceled they will refund my money. But till now no rufund is made.

When i tried to call them they are telling me that bus is not cancelled after that i called travell...
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