Smokin Joes Complaints & Reviews

The $44 New Yorker pizza ordered @4:36pm on 12/10/23 arrived 2 hours later bone cold over a 1 block distance (Uber east used)...

Hi my name is deepak chawan, I had ordered pizza from smokin joes app on 16th of this month on 12.45pm.First I got the message the order is confirmed and then second message was order got cancelled due to problem in the store. I had paid by phone pe. The amount is still not refund to me, please do the needful as soon as possible. My order number is 391043...

First ever in my life i ordered food from smokin joes and it proved to be a very bad experience. The pizza was not hot and the way it tasted, i strongly believe that it was not freshly prepared. Moreover it was burnt from the bottom so much that it was litteraly bitter in taste. I have paid Rs 1470 .I think domino's pizz is best and great taste......

I am a fan of your brand and especially since my daughter enjoys your plain cheese pizza with American corn toppings. However, when I tried to get this order at the Margao outlet in Goa, I was rudely told that I need to order a medium size pizza to be eligible for the toppings. It's strange how one outlet in Panjim allows and another does not permit me to get my daughter's favorite food from you. Your outlet is unable to provide me written...

First ever in my life i ordered food from smokin joes and it proved to be a very bad experience. The pizza was not hot and the way it tasted, i strongly believe that it was not freshly prepared. Moreover it was burnt from the bottom so much that it was litteraly bitter in taste. I didn't even get any paper napkins with it. I have attached the screenshot of my order and photos of the product. Please find the attachment....

See bill photo for outlet's address.
Ordered two medium pizzas with triple cheese. Did not give us pizzas with triple cheese when charged us with 115₹ per pizza for the same. When asked about it the person in-charge kept insisting that it is triple cheese considering that the customer is unaware of how the triple cheese pizza is. When we told him that we had the same pizza at different outlet with much better quality then he accepted...

I had ordered pizza from Thane Hiranandani Meadows outlet, he charged ₹ 1210 and gave me bill of ₹ 820, meat lover pizza large size, 1+1 coupon offer.
I had ordered 3 layer cheese burst and they literally didn't added any cheese, such a cheater company and he started yelling on me saying it has extra meat and cheese, such a loose he is, after taking extra money he didn't bothered to serve appropriate quality and quantity.
Can...

I had called the smokin joes pizza in porvorim goa for ordering a pizza, however since they said it could take 40mins to deliver the same we cancelled the order. (Since we had to go to a movie) despite cancelling the order, the delivery boy forcefully tried to deliver the pizza at a wrong house number. And the next day the owner of franchise mr. Brian started abusing us that he will serve us a day old pizza if we dint pay for the order. We...

I had oreder a roasted chicken pizza on 2nd march 2017 at smokin joes alta mount road/pedder road mumbai the taste there was disgusting just cheese sauce and chicken whick we could have made at home too i advice the inspectors to go in disguise or anything and taste the pizza if necessary i'll pay you for pizza but just taste it advice to everyone don't go there...

I had ordered pizza on 7th dec 2017 at around 9pm and had asked smokin joes oshiwara andheri west outlet to carry a pdq machine to make a card payment, however the person came with a faulted machine and i was charged rs.980/- twice and they promised me to refund the amnt very next day, it has been 3days now and i have made several calls to them but they keep saying, we do not have delivery boys to refund your said amount. This kind of negligence...

Vegetarians please don't go here..!!
They serve non veg pizza to vegetarians. They served me a non-veg pizza when i specifically insisted for a veg one. When after eating the same we got to know that they served the non veg pizza to me. I got worried and asked them how they did such a big mistake. The lady there was soo arrogant and instead she being sorry about it she replied me.. "aapko jo krna hai kr lo.. Ek jese order they to apko...

I am an Army Cadet.I stay AFMC Boys Hostel.I had ordered from foodpanda.in from the restaurant Smokin Joes at wanawadi at 1045 pm on aug 10 2014. The restaurant closes at 11pm. The personnel at smokin joes wanawadi was extremely rude and was not even ready to accept my order and even said they couldn't deliver to AFMC giving some improper excuse. Even after requesting for a pickup they weren't ready to accept and immediately disconnected...

Smoking joe's had sold us a coupon booklet with one plus one offers. We paid rs 700 for the same.

We ordered a couple of times using the coupons and thrice they got our delivery wrong (the crust was the not correct or a goo[censored]p in the order). We would just call them and inform them and let them go. (They dont have any mechanism of registering or recording these complaints. Got to know of that only yesterday)
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I am regular customer of Lower parel smoking joes pizza hop. Today I orederd for BARBECUED CHICKEN and other stuff. It was today's special pizza, on which there was an offer, for that I have to pay only Rs. 100 except Rs. 185, but it was charged as Rs. 185. I asked to shop manager, regarding this offer they refused to provide that offer to me by saying that you didn't say about this offer, so we can't provide this offer.br...