BYJU's Complaints & Reviews

Hi myself deepak jadhav,
I want to cancel the product of byjus as we are not happy and requesting the team since last 3 weeks but the issue did not resolved. They have debited amount of 6875/- from my account without any confirmation on continuation of services. The representative mr sidhant who had come to our home has promised that the money will be refunded without any question asked but now he is not able to help in this regards...

I had ordered for class 10th tab for cbse syllabus but i have received the icse one instead of cbse syllabus. Now i have ordered this for my daughter but its been a month and my daughter's studies are being hampered due to the delay. I have been calling them and they have been assuring me every time but this is unacceptable behavior from such a brand. Respond urgently!!!...

I write this in disgust of byju's tablet course. To those who are unsure of byju's, treat this as an eye-opener. One month ago a woman badgered my into buying the tablet course with the usual last day to avail offer bull. I come from a middle class family but i rushed my parents and we tried paying online but their portal didn't work for three days. They asked us to go to their office which is about 25 km from my house, and we paid. Then...

I am requesting all byjus teams (Cancellation, mentor) thru mail by phone call from 1st week of october 2018 to cancel my order, but they are just simply saying that sir approval pending from top management. I am fail to understand if your origination is offering 15 day trail then why you people are waiting for approval even why you send documents for loan process before clients or customers approval. Byjus sales team is lying and doing there...

I enrolled my child bhumi pandey for the course. After abt a month we spoke to the counselor who came home for counseling to cancel the enrollment. But did not get proper guidance for cancellation. Then we mailed to byjus for cancellations of course but still getting no proper response from their side and we are getting continuous calls from capital float to pay the emi. I request you to do the needful....

Pata nhi shahrukh khan sir ne in logo k ad kyon kr liya because they are fake and fraud they take money on the purpose of education and it is waste of time and money i[censored]r thinking to invest money on byjus app please do not invest money they do not provide any kind of mail of cancellation or any other they are fake fake fake & fraud do not waste any time on this faltu website...

Hi all, i too am a victim of byjus. I was enrolled in the course for 10th standard for rs. 22000/- plus rs. 5000/- advance. At the initial stage when byjus representative came in and i was being enrolled, later we have received the tablet and the course started it was not actually which was described to us, on the 8th day we surrendered and requested for cancellation...
For my surprise the cancellation never happened the i m still...

I am anurag. One month before one of the counselor from byju's game at my home and told me about the byju's course. Impressed by his words and we took the course. He said that you can cancel order if you don't like it in 2 weeks. Now after 2 weeks i call byju's to return my tab and cancel my order. He said that i will receive a call back in an hour. I receive the call back senior manager called me. I want to to cancel the course and refund...

I vivek joshi have taken tab for my son satvik joshi for trial period of 15 days and returned the same in due course of time and they have accepted that the tab has been received but it has been over 12 days since the tab was received by them but they have not cancelled my bajaj finance loan for which i am repeatedly getting calls. I also sending them the mails but they keep on saying that the same will be done in 4 to 5 days....

Raghav lohar named person visited us given demo we were unimpressed and informed him we have no interested for online learningstill he has insisted and asked to registered for it we had gone for this bcz he informed us that after tryinge 15 days you can cancel this and can return all the stuff we were fall in to his trap and gone for it after 15 days when we have mailed phoned there were no satisfactory reply from your sidend. Also deducted...

Respected sir/madam,
"a very happy & prospaerous deepavali".

I'm giridhar mc f/o sinchana gm from bengaluru, karnataka. Herwith i am requesting good selves that as your councellor came n took an order for above said product on 3rd oct-18 for ₹ 16000/- through icici credit card. But at the same time he told me that at any time you may cancel the order. Very next day i called him n confirmed to cancel the above said...

The delivery of the happened last evening we tried to use it today but i find it to have installation issue. The content is corrupt and the video stops after every 10 sec. The amount that we have invested on the product is huge and it is a direct lose for us. Please understand a middle class works very hard to make things available for their child....

I bought their product on 22nd august 2018 and received the tablet almost 10 days after the initial payment of 2000 and as per their refund policy i informed them within 15 days that we do not want the product. There was no response from their side and i thought that it would be processed. But after some time they deducted 4000 as emi even though i didn't want the tablet and it was made clear to them. Listen to any of the calls that they...

Hello team,

On 3rd feb 2018, the school had approached by some mr prakash singh (Byju's academic counsellor) visited our house in the month of feb and offered the byju's course from the class 5th to 12th class course. Stating that use the product for a month and if you like it then we can go for the subscription of the course for the rest of the years.
Or if you don't like the product, then you just let us know we will...

As per policy if you not like the byju's produt you can refund and money will be transferred to your account. I have return the byju's tab on 13.10.18 (Address asked by customer care) and they have received the product and also send the confirmation mail. Many days left. But no refund made by their end. They always says it takes 5 working days, it takes 2 working days. But no refund and cancellation has been made. The emi deduction date is...

Why do your executives promise a lot and have pathetic after sales service. Once you build your brand you seem to be least interested in customer satisfaction. I’m yet to get a replacement of my tab inspite of repeated complaints.
I 've been studying from last 18 yrs and i 've never come across such a poor institute. It is worst of all i 've been studied into.

This is a big scam!!...

I had requested your stuff mr. D. R. Saravanan (Mob [protected]) not to login my account and i have not provided any confirmation otp, they them selves logged my account without my confirmation. I request not to send any products to me as our family is totally upset with the process of putting us in debit for 86000. I don't even want to try your product.

Receipt no: tnlccrp[protected]
Bajaj loan account no:421rem91536963....

We took byjus's learning app tablet for my son on a trial plan after being convinced by their marketing executive. Mr. Sudhanshu (Marketing representative of byju's) told us about the product, initially we were not sure about the suitability of product but he convinced us to take the trial plan for 15 days and then make up our mind. He got the required forms signed & assured us that nothing will be done till we confirm. He didn't mention...

Byju's sales executive mr aadarsh nair from byjus visited us and compelled us to take the product for my son. He also told us we can return the product within 15 days. He also arranged loan from bajaj finservice, which they linked to my inactive bank account. As i am not happy with the normal product with very high price and also bajaj is going to take a month to change my linked bank account. Also there is no proper mentoring of my son....

Dear sir/madam

With reference to above noted subject, i would like to inform you that on being allured by your advertisement came across by me on website and thereafter by the misrepresentation and inducement given by your authorized representative mr. Raunak jaiswal, i opted for registration of my kids namely 1) akshita garg 2) yuvraj garg in byju's learning programme. It is noteworthy that at the time of paying registration...