BYJU's Complaints & Reviews

We were forced in trying a training laptop with promise that if we didnt like we can return. But later their bda came begging and very emotional appeal that if we return it will impact his sales target and he may be fired. He told his life challenges and forced us to keep the useless tab and pay full amount.
Later we got absolutely zero support. We made all attempts to explain them problems with tab and its learning content but was...

Well, i was so impressed after watching your commercials & getting known about your methods of teaching, that i purchased immediately the course for mba-cat preparation. But, as soon as i started preparing by that tab provided by byju's, i get to know that it is nothing different from the normal teaching classes. Actually worse than that.
The following points i wanna say abt byju's
1) there was no visually animated lessons...

Dear sir,
I have written complaint lots of time, but no any single reply from byus :
That why i am interested to return this package.
They are lying from the very first day
Even i have told them to see in court, but no reply.
Please help me if anybody hellp me to take refund
Below mail in written to byus so many reminders.

Dear sir,
I want to return it back due to lots of...

As i bought a byjus course, and at the time of selling this product to me byjus team has promised me to provide all the possible services but as i am using there product, i am not getting a good service.
I have raised this issue a no of times but no solution is coming from them.

Its seems like they have taken my money and looted me, cheated me....

Dear sir,
I have written complaint lots of time, but no any single reply from byus :
That why i am interested to return this package.
They are lying from the very first day
Even i have told them to see in court, but no reply.
Please help me if anybody hellp me to take refund
Below mail in written to byus so many reminders.

Dear sir,
I want to return it back due to lots of...

Your sales executive has visit our home & recommended the course and asked that try the course and if you don't like the course then it can be returned within 15 days (trail period) without any additional charges. I have already paid Rs. 1000 of trail period fee which is refunded said by your executive.

As the policy matter I have called customer care for return the course within 15 days of the delivery of the product. But...

Dear all, i priya parent of lakshit raj had availed the byjus facility in the month of august, initially till the time we had take the facility's response was amazing, however once the processing was complete and we were not been informed that there is a loan going to be availed from capital float and the packet took very long time and the same was delivered to us only by end of august, after that we had issues in my child'health as he was...

I had submitted rs. 1000 for tablet program on 3rd september due to some reasons i was not interested and asked for refund to your representative. But i didn't received the refund yet.
Please refund it as soon as possible.

Employee id who had not responded positively yet: 21817533

Transaction id : please refer attachment of mail and bill given to me...

Sales representative has recommended the course with verbal commitment to us that we can try the course and if we did not like then it can be returned without any additional charges and we will not even single question on the same.

As per the company policy I have sent a cancellation email within 15 days of the delivery of the product. I have sent multiple email as reminder of the same.
Till date there is no action taken...

I have paid the down payment of 15, 000 against my order and i was told it will be delivered within 7 days but after waiting for 21 days they did not deliver it to me. After calling customer service and writing mails to them, there representatives only asked about the order and reason for cancellations but till date my order has not been cancelled yet. They just make fool of people in the name of education. I am deeply harassed by their actions....

Please cancel that loan taken on my and my wife's name immediately. I am getting messages from capital float. but we were not given any permission for byjus and capital float .if the loan taken by you on my and my wife's name is not cancelled with immediate effectI will be forced to file an first against byjus. A byjus representativeMr raghav Sharma have collected our important information like adhar card and pan card for verification. he...

The course is not like that the client said to me.
I have paid amount of rupees 5200. I have get tablet before 10 days so kindly cancel my order. First they said me that in 52000 they will guide you till you get qualify for ias exam and now they are saying it's only for one year. And after one year you have to pay half amount to continue the course. If byju's did not cancel my order i will not pay next amount....

I have applied for cancellation of byju's order [protected] which pran no.[protected].

The said product amount has paid through bajaj finance emi card.

Order has placed on 03.09.2018 and cancellation request mail has sent on same date but till now refund not yet received.

I received a mail from byjus regarding loan cancellation that they coordinating with the loan providers (I....

Byju’s fraud
My son registered in byjus app and have seen some videos apparently. Next day my wife received a call asking time for counselling and fixed an appointment today that is 30/09/2018 sunday. We being gentleman allowed him for 4 hours at our house and in turn he convinced us that we should enroll our child in think and learn programme of byjus. We agreed. He asked my adhaar card no. And pan card details, so i gave. Later...

Please cancel that loan taken on my name immediately... I am still getting messages from capital float saying that i am due them the next emi which i don't want tham to snatch. I have huge financial problems and am a single parent struggling to look after 3 college going children.

Please take immediate action and cancel the loan.

Also please come and take back the tab which byju's have sent. It's packed and not...

Hi, I have taken byjus course against Order ID[protected].
After watching I analysed that my child not able to found helpfull in her studies.
Kindly apply policy for canel & refund ASAP,
As after reading and understanding my child was unable to find helpful this in her studies.
Therefore you are requested to kindly cancel it and take back your product.
I am waiting for your needful response....

The counsellor had mentioned that we could cancel the product if we are not satisfied within a period of. 30 days. When we got back after 30 days they are rejecting it as according to their rule the time period is 15 days. We got cheated by the counsellor. Now even he is not agreeing to what he spoke. We would not like to proceed with the product as its not useful to us. Kindly hel...

We registered for a course and paid the registration fee of 4000. We later didn't feel like taking the course so we asked for the refund of the amount before the product got dispatched. We didn't recieve any refund till date. It's been more than 4 months that we submitted the request for refund. We called like more than 100 times to the customer service for the same, every time they reply the same thing that the process is taking time, it'll...

I have never gone through such a fake and pathetic services till date. Honestly is this company even trying to work or just launching big ads to cover them.
On 19th sept i received a product from byjus. I was skeptical which receiving the product as packaging seemed bad and damaged. Though i accepted them thinking about the brand and services. But trust me the team is good for nothing. To avoid the mistakes, each team is denying the...

I have received byjus product day before yesterday i.e-25/09. Since the tablet got discharged and I plugged in at night. Yesterday morning when I checked the tablet was not charged. I thought could be one of the electrical issue and ignored it. I plunged in again to get it charged to surprise as soon as I removed the charger the battery go drenched again in couple of minutes. Called byjus team for assistance and I was assured their team get...