BYJU's Complaints & Reviews

This is really disgusting. Byjus employee have lost their mind. They have the audacity to ask me for my important documents to check the eligibility. When denied he using profanity just to show people around that i am incorrect. I some how believe he has clicked the picture of my aadhar. Team please stop this crime and rowdy behavior right away. This is physical as well as mental harassment. To the public.
Understand the criticallity...

Such a pathetic and fake company i was dealing with. I got this coupons from pvr cinemas to use it for byjus app using this automatically i will be able to extend 6 month trial period. I downloaded the app and tried to use the app but it happens to be invalid. Post 15 days automatically the app stopped working instead a message displayed contact byjus for further information. I called the cx care and then i was informed there are no such...

Please note that i enrolled my daughter for 8th std package and i paid the fees in full. We got to know after 4 classes that the portions are not icse but cbse. We sent a note to byjus to withdraw. No one got back to us for 3 months and they were very rude in the conversation. Every area manager needs to check with superiors for refund. It's been 7 months and no refund so far.
The team has cheated us.
Scammers and frauds!!...

Dear sir / madam.

Over a month back i paid 20k for the byjus app subscription. The application that i downloaded has couple of videos but the other service that they charged me for is never been provided, they have promised me a 1 to 1 conference call with my child by one of their tutors to clear any doubts if the child has, and regular test and exams which never happened., there is no assignments, no regular tests. The entire...

I've tried making a upi payment to think and learn pvt ltd of rs. 19000 via cc avenue and transaction stated as success but as per byjus the amount was never received by them. I have already shared the txn id with the company yet they are denying the same

I need an written acknowledgment from your end stating the amount was never credited to your a/c so that i can same forward it to my bank. Bank wants the documented details...

Byju appears to be another company practicing bad behavior, but unfortunately playing with children's career. I had this sales representative following up on a visit and kept calling me on sunday all through the day, simultaneously calling me on both primary and alternate numbers. I received that call and asked for the reason for continuous follow up on a sunday and at night, he had a rude answer and said he will call me every 2 minutes if...

Few months back we purchased this byjus tab for my girl. I got it for 3 years together. While giving demo they gave so much assurance but after that till date no assistance or follow up. No mentor s assigned till now. Too much fake affirmation they gave. Now no guidance for my girl and in some topics the image is not displayed but it's asking the answer to b selected which is not helpful. We feel that we are cheated by giving fake promise...

I have taken byjus product for my son for 7-8 class. Till the time i paid them the program fees, the follow up from the the executive rajesh mishra was prompt however once the payment was done they are not responding to my concerns which is wrong product offering i. E. Instead of cbse board they have given us icse content which is of no use. Now the customer who they treated as kings before taking the product are on their victim list. br...

I sent a the mail to byjus support team to cancel the product and refund the amount but i was informed by one of their representative that the neither cancellation not refund is possible as 15 days return policy is over. But previously i was informed that the return policy is suppose to be 20 days. I cannot just take a loss of 26 k just for being by 1 day. This is not at all professional and not ethical too. What kind of mind set your firm...

Our email is for the byju's team,

Yesterday i had a meeting with your personnel at my place. The demo meeting was all nice and we liked the product too. But real issue is pricing part. For class 7th and 8th i have been asked for 31 k which is too high for a middle class family which has ultimately understood that entire business model is fake and more of money making machine than assistance.
The product is worth but...

Sir, was purchased the product before 7 days and no person will not contact us and support, i send the mail for cancellation. At cancellation [protected]@bijus.com.
But no reply to me, i also contract [protected], [protected], [protected], no response. I want cancel bijus leapp in demo period and refund to me. Consiler not say after 15 days auto emi stat in bank
. That's why they are cheated me. Bijus402961
Shirona shiji. Awb[protected]...

I have subscribed to their package wherein the emi rs 6750/month x12 months was agreed between me and byjus. However the 1st month rs 27000 was deducted upon enquiry they told me that the total loan of 81000 would be cleared in 3 months as against the agreed 12 months. I am not at all in a position to pay such a huge emi that too without my consent....

One of byju's executive has visited our home on 18th aug 2018. His name was abhishek kumar singh.

Initially he was very polite and offered us money back withing 15 days if we don't like the course. But when i made the payment of 5000/- through online link (Sent by karthik reddy from byju) he asked me to provide my finger print on the device he was carrying. I decline to do that as it is not safe. Though i provided him my pan...

I signed for cat tablet course 12 days back. I only received tablets but however physical course material is still not delivered.

I have not received the books till date despite payment. Your education counselor mr. Aditya, has no knowledge of whereabouts and has been speaking all random stuff to me, wasting my time.
We have already waited long and now frustrated. Help us out at earliest....

Hi, I bought JEE crash course from byjus. First the guy started calling to take it for 12000 then agreed for 10000 and said pay 8000 for trail of 1 month after that if you like it pay another 2000. After 1 months a guy called and asked for 18000. But after confronting them what they asked is 11000 means I have to pay 3000 instead of 2000. What I think is they are a big fraud! Videos are normal nothing magical happening there! Any way I have...

Sir/madam,

I have purchased byjus product appx. One month ago. The tablet that you have sent is lenevo tablet 7 inches which has pathetic battery life. It works only for 2-3 hours even though it has 10% charge. I have to carry my power bank all the time which is not feasible all the time. Please resolve my issue as soon as possible...
I really hope tablet that you guys have inventory is not refurbished ones. If this...

I feel cheated. A employee from byjus came for the product demo. The product seemed to be nice and my son was interested so the enrollment for class 7 was done. The amount quoted for the product by the counselor was 18 k for which i agreed. I asked the counselor to come back in 2 days for rest of the process. But to my surprise on 20th sept i got notification stating 4k has been debited as emi from my bajaj card. Since then i have been calling...

Dear sir/madam,

I, mrs rebecca d'souza, hereby beg for immediate cancellation o[censored]nauthorized loan by byju's from capital float on my name towards unwanted byju's coaching for my son jeremie d'souza.

I have never agreed for a full term coaching and have never consented for the loan from capital float as i am a single parent struggling with finance for the upkeep of my 3 college going children. My problems were...

We have received the product (Byjus course) through blue dart day before yesterday. This product was worth 13 k. It was a partial cod order wherein the payment of 5k was already done. Rest i had to pay at the door step to the courier guy. I was not there while the product delivery happened. My family received it on behalf of me. When i returned back i was informed that the delivery guy literally shouted at my brother as we did not have change...

I have been following byjus team for refund since last 2 weeks but i have not heard from the team till date. Each time i call i get consoled by the team stating i shall receive a call back but till date i have received none. The product is already given back and as per the process the amount should have been reflecting in my a/c but still i am here waiting for the call back from the concerned team. Please understand calling back does not...