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BYJU's Complaints & Reviews

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Updated: Feb 5, 2025
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BYJU's reviews & complaints page 199

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R
Roopa Rauniyar
from Noida, Uttar Pradesh
Oct 7, 2018
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byju's upsc tablet program

Address: New Delhi, Delhi

I had submitted rs. 1000 for tablet program on 3rd september due to some reasons i was not interested and asked for refund to your representative. But i didn't received the refund yet.
Please refund it as soon as possible.

Employee id who had not responded positively yet: 21817533

Transaction id : please refer attachment of mail and bill given to me...
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Sanjeevkumar333
from Delhi, Delhi
Oct 5, 2018
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cancellation and refund

Sales representative has recommended the course with verbal commitment to us that we can try the course and if we did not like then it can be returned without any additional charges and we will not even single question on the same.

As per the company policy I have sent a cancellation email within 15 days of the delivery of the product. I have sent multiple email as reminder of the same.
Till date there is no action taken...
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S
from Ambala, Haryana
Oct 4, 2018
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cancellation and refund

Address: Bangalore, Karnataka
Website: EDUCATIONAL

I have paid the down payment of 15, 000 against my order and i was told it will be delivered within 7 days but after waiting for 21 days they did not deliver it to me. After calling customer service and writing mails to them, there representatives only asked about the order and reason for cancellations but till date my order has not been cancelled yet. They just make fool of people in the name of education. I am deeply harassed by their actions....
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anju khatri
from Warangal, Telangana
Oct 3, 2018
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cancellation of unauthorised loan

Address: 110040

Please cancel that loan taken on my and my wife's name immediately. I am getting messages from capital float. but we were not given any permission for byjus and capital float .if the loan taken by you on my and my wife's name is not cancelled with immediate effectI will be forced to file an first against byjus. A byjus representativeMr raghav Sharma have collected our important information like adhar card and pan card for verification. he...
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Sandesh Khedkar
from Pune, Maharashtra
Oct 2, 2018
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to cancel byju's ias course

The course is not like that the client said to me.
I have paid amount of rupees 5200. I have get tablet before 10 days so kindly cancel my order. First they said me that in 52000 they will guide you till you get qualify for ias exam and now they are saying it's only for one year. And after one year you have to pay half amount to continue the course. If byju's did not cancel my order i will not pay next amount....
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Shyamnarayan Pal
from Kolkata, West Bengal
Sep 30, 2018
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cancellation of your order 1809010300411270

Address: Kolkata, West Bengal, 700035

I have applied for cancellation of byju's order [protected] which pran no.[protected].

The said product amount has paid through bajaj finance emi card.

Order has placed on 03.09.2018 and cancellation request mail has sent on same date but till now refund not yet received.

I received a mail from byjus regarding loan cancellation that they coordinating with the loan providers (I....
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wajidafzal
Sep 30, 2018
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fraudulent guy represents byjus

Address: Gulbarga, Karnataka, 585102
Website: Byjus.com

Byju’s fraud
My son registered in byjus app and have seen some videos apparently. Next day my wife received a call asking time for counselling and fixed an appointment today that is 30/09/2018 sunday. We being gentleman allowed him for 4 hours at our house and in turn he convinced us that we should enroll our child in think and learn programme of byjus. We agreed. He asked my adhaar card no. And pan card details, so i gave. Later...
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rebecca16
from Bengaluru, Karnataka
Sep 30, 2018
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petition plea for cancellation of unauthorized loan

Please cancel that loan taken on my name immediately... I am still getting messages from capital float saying that i am due them the next emi which i don't want tham to snatch. I have huge financial problems and am a single parent struggling to look after 3 college going children.

Please take immediate action and cancel the loan.

Also please come and take back the tab which byju's have sent. It's packed and not...
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smanish8
from Dehra Dun, Uttarakhand
Sep 30, 2018
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not profitable for studies

Hi, I have taken byjus course against Order ID[protected].
After watching I analysed that my child not able to found helpfull in her studies.
Kindly apply policy for canel & refund ASAP,
As after reading and understanding my child was unable to find helpful this in her studies.
Therefore you are requested to kindly cancel it and take back your product.
I am waiting for your needful response....
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lekshmi jayachandran
from Gurgaon, Haryana
Sep 28, 2018
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cancellation of product

The counsellor had mentioned that we could cancel the product if we are not satisfied within a period of. 30 days. When we got back after 30 days they are rejecting it as according to their rule the time period is 15 days. We got cheated by the counsellor. Now even he is not agreeing to what he spoke. We would not like to proceed with the product as its not useful to us. Kindly hel...
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I
from Basi, Rajasthan
Sep 27, 2018
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refund of the registration fee

Address: Bangalore, Karnataka, 302021
Website: byjus.com

We registered for a course and paid the registration fee of 4000. We later didn't feel like taking the course so we asked for the refund of the amount before the product got dispatched. We didn't recieve any refund till date. It's been more than 4 months that we submitted the request for refund. We called like more than 100 times to the customer service for the same, every time they reply the same thing that the process is taking time, it'll...
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kritika123!
from Bengaluru, Karnataka
Sep 27, 2018
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damaged product (packaging issue)

Address: 560068
Website: Byjus

I have never gone through such a fake and pathetic services till date. Honestly is this company even trying to work or just launching big ads to cover them.
On 19th sept i received a product from byjus. I was skeptical which receiving the product as packaging seemed bad and damaged. Though i accepted them thinking about the brand and services. But trust me the team is good for nothing. To avoid the mistakes, each team is denying the...
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anu.nand147
from Chennai, Tamil Nadu
Sep 27, 2018
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tablet charging issue. fake product.

Address: 560068

I have received byjus product day before yesterday i.e-25/09. Since the tablet got discharged and I plugged in at night. Yesterday morning when I checked the tablet was not charged. I thought could be one of the electrical issue and ignored it. I plunged in again to get it charged to surprise as soon as I removed the charger the battery go drenched again in couple of minutes. Called byjus team for assistance and I was assured their team get...
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V
vikasranjan2322
from Bengaluru, Karnataka
Sep 26, 2018
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collection of important documents for fake data input

Address: 560068
Website: Byjus

This is really disgusting. Byjus employee have lost their mind. They have the audacity to ask me for my important documents to check the eligibility. When denied he using profanity just to show people around that i am incorrect. I some how believe he has clicked the picture of my aadhar. Team please stop this crime and rowdy behavior right away. This is physical as well as mental harassment. To the public.
Understand the criticallity...
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D
deep47861
from Chennai, Tamil Nadu
Sep 26, 2018
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fake coupon code

Address: 560068
Website: Byjus

Such a pathetic and fake company i was dealing with. I got this coupons from pvr cinemas to use it for byjus app using this automatically i will be able to extend 6 month trial period. I downloaded the app and tried to use the app but it happens to be invalid. Post 15 days automatically the app stopped working instead a message displayed contact byjus for further information. I called the cx care and then i was informed there are no such...
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priyankakapoor2321
from Bengaluru, Karnataka
Sep 26, 2018
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refund delayed issue for last 7 months (fake and cheat company)

Address: 560068
Website: Byjus

Please note that i enrolled my daughter for 8th std package and i paid the fees in full. We got to know after 4 classes that the portions are not icse but cbse. We sent a note to byjus to withdraw. No one got back to us for 3 months and they were very rude in the conversation. Every area manager needs to check with superiors for refund. It's been 7 months and no refund so far.
The team has cheated us.
Scammers and frauds!!...
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pankal25165
from Chennai, Tamil Nadu
Sep 25, 2018
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cheating and fake promising.

Address: 560068
Website: Byjus

Dear sir / madam.

Over a month back i paid 20k for the byjus app subscription. The application that i downloaded has couple of videos but the other service that they charged me for is never been provided, they have promised me a 1 to 1 conference call with my child by one of their tutors to clear any doubts if the child has, and regular test and exams which never happened., there is no assignments, no regular tests. The entire...
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dkumaran029
from Chennai, Tamil Nadu
Sep 25, 2018
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cc avenue failed upi transaction (fraud)

Address: 560068
Website: Byjus

I've tried making a upi payment to think and learn pvt ltd of rs. 19000 via cc avenue and transaction stated as success but as per byjus the amount was never received by them. I have already shared the txn id with the company yet they are denying the same

I need an written acknowledgment from your end stating the amount was never credited to your a/c so that i can same forward it to my bank. Bank wants the documented details...
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robin564845
from Bengaluru, Karnataka
Sep 25, 2018
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unethical/ misbehavior towards customer.

Address: 560068
Website: Byjus

Byju appears to be another company practicing bad behavior, but unfortunately playing with children's career. I had this sales representative following up on a visit and kept calling me on sunday all through the day, simultaneously calling me on both primary and alternate numbers. I received that call and asked for the reason for continuous follow up on a sunday and at night, he had a rude answer and said he will call me every 2 minutes if...
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komal33312
from Chennai, Tamil Nadu
Sep 25, 2018
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content issue and post sales assistant lag

Address: 560068
Website: Byjus

Few months back we purchased this byjus tab for my girl. I got it for 3 years together. While giving demo they gave so much assurance but after that till date no assistance or follow up. No mentor s assigned till now. Too much fake affirmation they gave. Now no guidance for my girl and in some topics the image is not displayed but it's asking the answer to b selected which is not helpful. We feel that we are cheated by giving fake promise...
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