BYJU's Complaints & Reviews

I had purchasd byju's tablet when i was in class 10 for 3 years till i pass classs12 (I am currently in 11). Tablet offers study of science and mathematics subject. I had taken up humanities in class 11 and i will not be studying science and mathematics anymore. I request them to take back tablet since it is not useful to me anymore but they denied. I have no use of tab now and wished for a easy refund. Kindly help...

I purchased a package of p. C. B. From byju's. Before purchasing product they promised if i don't satisfied with that they will refund my amount within 30 days of receiving product. So i purchased that and i received it. And i am not satisfied with that so i mentioned a complaint of return and refund. One of them from their center told me that their refund team call me within 24-48 hours after that you will dispatch the product. But even...

I want to cancel my agreement bcoz my kids dropping down in their studies by using tablet. Because they are little and no one is there to stay with them in your official time to talk with mentor. The commitment at the time of agreement and the experience both are different. They are failed in half yearly exam result by using your app and also addicted for tablet. They don't want write anything in the copy. So they can get good marks in studies....

I have made one time payment of 45000 as agreed. Asked for cancellation of the order. But still emi got deducted. I want my money back and order to be cancelled. Also issue me no dues certificate on priority basis
There was a huge follow up untill i made the payment. But still not received any confirmation about order cancellation. I am very upset because of this. This is inappropriate....

Hi, I bought JEE crash course from byjus. First the guy started calling to take it for 12000 then agreed for 10000 and said pay 8000 for trail of 1 month after that if you like it pay another 2000. After 1 months a guy called and asked for 18000. But after confronting them what they asked is 11000 means I have to pay 3000 instead of 2000. What I think is they are a big fraud! Videos are normal nothing magical happening there! Any way I have...

Hello team,

On 3rd feb 2018, the school had approached by some mr prakash singh (Byju's academic counsellor) visited our house in the month of feb and offered the byju's course from the class 5th to 12th class course. Stating that use the product for a month and if you like it then we can go for the subscription of the course for the rest of the years.
Or if you don't like the product, then you just let us know we will...

Dear Team,

I am cancellation your product at month of September, also my all loans provide br bijus, but still my all was not cancelled. Everyday i ma called yoir customer care center your executive was daily tell me my cancellation team was call you at 1 hour. But today is 90th day yoir cancellation team was not call me already 3rd EMI was deducted my account.
my registered mobile no. is [protected]
Loan is...

My name is soumyajit bagchi .I receives byjus product few months ago . I complaints for refund into 15 days I say for it into my chancellor, my study helper person in byjus sangita Roy .
But they can't completed my request
After few 10days later they call me again says for payment then again I say that I was put a cancellation request they questioned me that is you put request for cancelations into 15 days
I say yes...

Want to return the product of byjus. Bcoz my son is not understanding the byjus learning process.. It's difficult to understand for him so please accept my cancellation request. He cannot understand the learning process of byjus. I did not understand the english language so please take this product back as soon as possible it will be helpful to us......

I order byjus and got poor feedback from my known contact. I cancelled the order within 24 hours. The byjus' accept the cancellation and send a mail that money will be refunded in 7 days. Today 14 days have passed, the loan is getting approved even though. I told the person that i cancelled the order but they keep on calling and processing next steps.

Today i received a phone to take delivery of tablet....

We have received the product (Byjus course) through blue dart day before yesterday. This product was worth 13 k. It was a partial cod order wherein the payment of 5k was already done. Rest i had to pay at the door step to the courier guy. I was not there while the product delivery happened. My family received it on behalf of me. When i returned back i was informed that the delivery guy literally shouted at my brother as we did not have change...

The education counsellor of byjus visited my place and i refused at the last moment to take their product. Even he has refund my 2000. But he has taken my account details and told me that they just want to check my cibil score and so they are taking this. Although after my refusal they sent me the product and now i came to know that i will be auto debit for the same. This is completely fraud and giving the wrong information to the customers....

I enrolled for the ms consultancy program, caught by their aggressive enrollment program, providing fake information by their bd's. I will complete my graduation in 2019 (Mba). I was unsatisfied by the current mba, what it offers currently and i was looking for a double mba degree abroad.

I was assured of good chances of getting mba abroad, if i make my profile up to the level beforehand and they told me about thousands of...

I signed up for cat tablet course 12 days back. I only received tablets but however physical course material is still not delivered.

I have not received the books till date despite payment. Your education counselor has no knowledge of whereabouts and has been speaking all random stuff to me, wasting my time.
We have already waited long and now frustrated. Help us out at earliest....

Inspite of my several correspondence since sept'18, nothing is happening till date. My all emails regarding the complaints automatically marked as resolved. Actually the matter is still hang on i have already given my bank details for transfer my refund money. But no one willing to resolve my issues. My so called mentor also asked 24 hour time & vanished....

I am a cat aspirant with byju's tablet. I really disappointed with my mentor's lack of response for days together. Even if the response i receive, it doesn't solve my purpose it's a request to ask the mentor to respond with a proper solution or please change my mentor who is more efficient in tackling queries. Please let me know how to mention the name of the mentor without publicly displaying....

Byjus sales person name ashik ashok had visited us and introduced the byjus app.

We had a demo of the product for my son richard vinod in 4th. Std.
Using the product we found it is not helpful, hence we had raised cancellation.

Now the situation is byjus is not allowing us to progress with cancellation and not even letting us to know the process.
They are calling everyday to fund in byjus app.br...

I was purchased the product 05 days back till date mentor or sales person will not contact for us. This product is not a useful for my kid. They do not give us demo of this product that's why we are not take this product. I send the mail for byjus support team for refunding the amount. Now i don't want above product. Please cancel the application and refund the amount. I want my money back as soon as possible. Please look in to the matter...

I am Rajya Lakshmi Devi, Mother of Srivyshnavi Rapaka. (Mobile Number: [protected]) . I purchased your product, ‘Online Learning app’on 11/10/2018, for my IX std. studying kid. At the time of purchase, your team assured me that, if am not interested in the product, I can cancel my sale within 15 days of time by calling / informing to your team. I can cancel my sale by calling to any of your Byju’s team member.

After my...

I have taken byjus product for my son for 7-8 class. Till the time i paid them the program fees, the follow up from the the executive was prompt however once the payment was done they are not responding to my concerns which is wrong product offering i. E. Instead of cbse board they have given us icse content which is of no use. Now the customer who they treated as kings before taking the product are on their victim list.

Please...