BYJU's Complaints & Reviews

Student Name Aaliya
4th Standard
Subject Cancellation
Dear Sir
I want to end my subscription within 15 days as per the policy of Byju's.
I got the table of byjus on 9th July. I am finding it very difficult to study byjus online and neither do I understand anything and I also have a lot of eye infections due to running the tab. I humbly request you to cancel my subscription. Please give my amount back...

Hi,

BYJUS team contact us for scholership for my cousin(Preet Saini). On 1 JUN 2022 BYJUS team person(Saamir Rehman EMP ID[protected] came to home and explain everthing. It is 3 year course. Therefore I asked him again and again that is it possbile to cancel course if exceptional circustance happen like BYJUS teaching service not well, mishapping with child or child's father not able to pay EMI?
Then BYJUS team member...

Hi
I enroll IAS tab study material from byjus in April 10th 2022. Paying initial amount 5000rs. After 20 days my father health is not well so take care about my work and my father business to facing financial problem so I discussed with my Counselor he was an medical leave so once back I will do the cancellation he told after a month's my counselor back and send all the reports to support team but they would not consider now still...

Hi raised cancellation request with in 15 days, till now no resolution..no response i am going to raise a complaint against Byjus if i didn't get response tomorrow.....

Hi,

BYJUS team contact us for scholership for my cousin. On 1 JUN 2022 BYJUS team person came to home and explain everthing. It is 3 year course. Therefore I asked him again and again that is it possbile to cancel course if exceptional circustance happen like BYJUS teaching service not well, or mishapping with child or child's father not able to pay EMI?
Then BYJUS team member told that we can cancel anytime. I asked...

I have purchased the class 9-10 course from Byju's on 9th July 2022 for my daughter Himadri Saikia, which was of total Rs 60000 in which I have made a down payment of 5000 and loan was of 55000. My registered mobile number is [protected] and email id is [protected]@gmail.com. The sales representative (Rejan Zafree Jamil, EMP ID No. TNL[protected] told me that once you will purchase the course you can cancel the course within 15 days of the...

Cancel product...

A councellor visited my home and sold the course of class 7-12th. But within 15 days of the refund period i informed the councellor, mentor regarding this and also wrote to [protected]@byjus.com [protected]@byjus.com shahruk.[protected]@gmail.com [protected]@byjus.com regarding the cancellation of my course. But I didn't get any response from the cancellation team. After some days I recieved a call from SHAHRUKH MALIK but he was continuously forcing...

They offer me a good stipend salary of 37500 + 6000 relocation expenses
But at the end of the traning i dont receive this ammount

I am mailing out the company but no response from other side...

I have purchased Akash Byju's Course for JEE 12th. Now i want cancellation this course. because I won't able to do preparation anymore because of my Marriage is fixed. so the course is no use to me.In such a situation I will not even be able to Pay EMI. Because the cost of marriage is very high so my parents can't afford all this.
I requested to cancel Byju's course your Counsellor but he is not receiving our call. He agreed to cancel...

I came across the article in Business Line on "Mis-selling being done by Edtech companies" and i would like to add my complaint to the forum.

I had done admissions for my daughter for Byju's classes (order no. P1-SS03-[protected]) on assurance that admission will be cancelled if not satisfied with product after trial period of 15-30 days for which i had taken a written e-mail, but once we called up the Advisor/ Counsellor...

Dear sir/ma'am,

This is Anisha Chowdhury, I've applied byjus cancellation department for cancellation since last month 29 June, since then I still didnt get any proper response there, Refund is not possible it's ok, but if a person wants to cancel they said that is even not possible. After writing so many mails and calls they said they'll try and it is in process but Yesterday I came to know that it is still not in process.br...

I have been associated with offline class of Byjus since 2018 for my son. In 2022; enrolled in live online classes program for 10 th class; Ikjot Singh. Have been trying to resolve class timings by speaking with innumerable mentors... As every time new one is nominated; explain the same thing and in response get the reply: your query is raised to next level. But the resolution is not provided till date. Fed up with the horrible experience....

I have registered for online classes (from Class 7th to 9th). During registration I was communicated that I will be given four INTERACTIVE ONLINE CLASSES . Further it was also communicated that each batch will be of maximum size 10 and registered students interested for offline classes will get preference when BYJU's starts the offline class in the city. The online classes started as per commitment for few months but when I changed from ICSE...

Cancell me admision for some problem . And few mail for support team
Rajistered mob. [protected]
[protected]
Student name :- shikha Ramteke
Pls refund my payment as soon as possible ....

I have purchased a course for my Sister, Kirti Himirika .
This is the reference ID Mail regarding my cancellation
*ref:_00D2w3yRgl._5009G3D3eM:ref *


which include class 8th, 9th and 10th. But the product and tablet device received is not as my expectation. And also I told them about my financial situation and want my sister to join in a boarding school near my locality but they crossed the line asking...

I have purchased Byju's class VI to VIII course on 27 June 2022 which was of Rs 81000 in which I have made a down payment of Rs 5000 and loan was Rs 76000. My registered mobile is [protected]. I observed that lot of pressure on my daughter with school homework, private tuition and Byjus. Byjus provides mainly MCQ but School follows long question and answer. So, I need private tutor for my daughter to prepare her long Question Answer, school...

I have purchased the subscription on trial period on 26th june 2022 as my sister was not able to study BYJU’S course I requested the company to cancel the subscription but I have mailed them countless times and called them too I have only recieved a call from senior manager once and now I have been mailing them and calling them countless times all they say that you will recieve a call from senior manager at the end of the day as I have...

Dear Sir, myself mohit Gupta taken two year program for my child abin Gupta after very false commitment from representative but right now he is not receiving my calls.two three times I have mailed to byju but no response from their side.
Ward name-abin Gupta
Mail id- [protected]@rediffmail.com
Mobile number -[protected]
Address -UT-4A, uttarayan apartment, tetikhola street no.1, Bidhan Nagar, Durgapur, pin-713212...

I Have Buy Byjus Subscription In 18 April 22 And Items Delivered In 1 Week After But School Bag Not Received So I Call Byjus Mentor Number And Bengaluru Exicutive Sharan Sharma And He Was Tell Don't Worry Ur Problem Solve In 2 Day And After I Have Lots Of Call And Mail Byjus And 24 June My Order Dispatch And Delivered In 29 June But This Time Delivered Wrong Items So I Was Repeating Raised Complaint In 29 June And He Was Tell Solve In Problem...