BYJU's Complaints & Reviews

I got Byjus Learning service for my daughter for 9 & 10 Class. Its about 4 months i am using the service but still i did'nt get the basic services what they romised at the time of sell. FIrst SD card was received in 3 months after continous follow. No live class happeing but the time of sell they promised 3 days live class in a week. No mentor assigned but at the time of sell they told dedicated mentor will be assigned to my daughter....

I had purchased the byjus IAS tablet course for myself on 24/07/22. I didn't attend any classes and as per their cancellation policy I called them to cancel the order well within the 15 days. But there hasn't been any positive response. I tried to reach out the customer service through mail and call, also tried the cancellation process through both mail and call as well. They haven't contacted me yet and there hasn't been any response. Kindly...

This is to bring to your kind consideration that I have enrolled my brother under BYJU'S the learning app subscription course I took was for 8th and 10th standard.
My down-payment of 5K is already deducted also 1st month installment fees of rupees 4250 is also being given to them from my end.
As due ti some personal issue now I am not able to continue the clurse and regarding the same I am continuing calling and emailing the...

As per my previous complaint, Tab is not charging so I not able check whether tab is working or not..
kindly resolve the issue

Ajaykumar Raut
Nagpur 09
mobile no [protected]
[protected]@gmail.com...

I have purchase 2 tab for my children before 2.5 year.they are working smoothly.but from last week one tab is not working .
kindly resolve the issue.

Ajaykumar Raut,
1381, New Nandanvan, Nagpur-09
mobile no.[protected]
email :- [protected]@gmail.com...

I have paid extra amount 45000/ due to wrong link sent by councellor.

They agreed their mistake they assured to send refund in 3 days. But one month gone. So far I'm not getting any refund...

From BYJU i have taken 8th, 9th, 10th std Maharshtra Board subscription on April 2022, Initial payment have made to BYJUS (Rs.8000) and one EMI Rs.4750 up to May end classes are regularly done, but in June classes are not not only show Yet to be decided option so I complaint regarding this to BYJUs, every time i receive same answer it resolve 48Hr, but not done upto July, so my son education loss due to this purpose. I send mail to BYJU for...

I want cencel byjus online study because i cant study properly as
Compare of offline study but they are are not canceled...

Dear Team,

I am sending continuously for cancellation of my order Shop Se:- BYJSSE[protected].
But i have not receive any mail from your side that my cancellation process start.
Again today i received SMS from bank for pre approved loan EMI 2778 for 18 months.
I request you to immediately cancel my order otherwise i will send legal notice to BYJUs not cancel my loan after so many reminders.

Regardsbr...

Dear Team,

On 23/07/2022 a representative of BYJUS came at my residence and show me his product to whom i am not interested . He ask me for my ADHAR card and PAN card. In the evening and i gave the same to him.
After he left i got message that my loan of Rs 50000 approve. I send mail to byjus (nitin.[protected]@byjus.com & [protected]@byjus.com) for cancel of my order Shop Se:- BYJSSE[protected]. But they did not cancel...

I want to return my tablet and want my refund back as I do not want to continue with byjus....

I do not wasn't to continue with byjus so I want to return byjus stuff such as tablet and books....

I have submitted the request on byjus cancellation I'd they replied that they contact soon .but nobody call me I have tried 3, 4 times .I am in cancellation period and refund period .pls cancel as soon as possible...

The company salesmen Shreechandan Dash (TNL[protected] from Bhubaneswar by putting pressure and lying about the product sold us package for 84000 including 5000 in advance. The product got delivered on 11th july 2022 and I had sent a dozen of mails to their given mail for cancellation as the product is not worth its price but they are only assuring us they will do but not proceeding at all. The Mentor is not helping at all. They are ignoring...

Hi
We have a Lenovo K10 tablet which we got with the subscription. It is not working now and there is no place where it can be repaired. Can you please guide a service center in Bangalore who can repair it?...

I have ordered a course for my niece and requested for refund since I was not satisfied with the quality. Have raised a cancellation request on 01-July-22 within 15 days as per their policy and have been following them for more than a month. BJJUs is literally trying to fool around the customer by not responding and apparently they would deduct the EMI.

Cut to the chase, one of the senior manager responded through email and...

My name is Udit singh. Here is my complaint about a problem I encountered with your app BYJU'S – The Learning App.
I subscribed byju's for 66000 And on 14th July 2022 I received the tablet at my house and on 16th July 2022 I had received the books but I don't understand byju's studies please Cancel my subscription to Aakash byju's because I do not understand anything, you will be very kind.

Reach me on [protected]@gmail.com.br...

Sir i want to cancel Byjus class because I don't like and byjus policy for cancellation in 15 days but now there is not positive response so please help me I want refund my amount. Thanks....

Hello Byju's,

you guys have taken benefit of Corona time and have extorted money from poor guys. Just cancel and send the confirmation to me and the bank.
Your representatives (Byju's Counsellor Anish Singh[protected] forcefully stayed in my house from 4 pm until midnight to get the application signed forcefully by us.
He said do not close the study during first 15 days and there after he disappeared.br...

I subscribed byju's for 66000 And on 14th July 2022 I received the tablet at my house and on 16th July 2022 I had received the books but I don't understand byju's studies please Cancel my subscription to Aakash byju's because I do not understand anything, you will be very kind...