BYJU's Complaints & Reviews

Dear parent

As discussed over phone, the previous enrollment with Byjus 11+12 PCM/JEE with order id SO-[protected] can be continued as per 2023 validity and the EMI for the same is completed and no EMI will be taken then on. The new enrollment SO-[protected] for AKASH classes will continue as per the communication and the EMI for the same starts from next month....

Their courses and tutors are not upto standarda...

I bought the 4 year package and I'm not satisfied with it. There is a 15 days refund policy. My 15 days weren't over yet and I wanted to cancel it. The counsellors are very cunning, I never wanted to buy it, they manipulated me, they kept on saying atleast give it a try and that I can cancel it within 15 days from delivery. I have recorded my coversation with him. I called the counsellors who made me buy this but they never respond to any...

I want to cancel my byjus subscription i wrote an email to [protected]@byjus.com regarding it they assured me that concerned team will reach me but didn't call me yet. No positive response from there side.
I want a refund and cancel the subscription and the councellor name is Ravi gokul....

Hlo sir, i want you to inform that i have purchased a trial product for 15
days through byjus emyloyee "Rishav Anand" whose employee ID is 21887275 on
29/05/22. My order id is SS[protected]
Registered email ID is [protected]@gmail.com
Our concern is that he has misguided us and told that if i am
dissatisfied with his product i can return it within 15 days and our money ₹5000
will...

I have taken live classes for BYJU's and think and learn premium content app too. My child didn't attend live classes and within 15 days we called to cancel the product. This is from Feb 2022 till Jul 29 2022 the issue is not resolved. No proper response and careless staff attitude from BYJU customer support.
Instead of refund I requested to extend Think and Learn premium content app for 3 more grades which they agreed, and till now...

Dear Concern,

On July 3, 2022, I signed up my daughter for a Byjus learning course under the pretence of what your consultant Mr. Pranav Mesharam had discussed with us. He was well aware that my daughter was taking the IGCSE board and that we were looking for an IGCSE course. But he prevented from telling us that Byju only offers study materials for SSS, CBSE, and ICSE at the time. He gave me a three-year cost breakdown, thankful...

From Byjus team Mr. Trunal Adyalkar contacted us for product demo on 12.06.22. He told us about product and he put us pressure and made us to pay for class fees (5000 admission and 73000 emi). He told all lies and convinced us that proper care will be taken regarding student studies. but fact is after payments done by us, he is also not attending calls nor messages.

I am contacting BYJUS cancellation team for product cancellation....

I have enrolled my nephew in Byjus on 15th July, 2022. Fees of the plan was Rs. 60, 000. I was told that they have 15 days cancellation policy and also, they will only link my credit card but no amount will get deducted at that time, I will have to pay rs. 2000 monthly after 2 months. But, the whole 60, 000 is deducted from my account. I sent multiple mails and called them multiple times regarding cancellation but everytime they say that...

I have bought the byjus IAS tablet course in the month of June.When I contacted the helpline most of the time it was busy, so I couldn't give my product before 15 days.After that I contacted the team, they said we can't refund the amount.Before buying the courese, the byjus team contacted me more than 100 times a day and gave me pressure to buy the course.The byjus team said just 20 members per batch but now in my batch there are more than...

My name is nayan bhandari
The byjus councellor name Animesh dey came and forced to take the subscription of iit jee class 11 12
Of 108000/-
He has done emi of 100000 and told that any time you can cancel the subscription
But now we don't want the product . I have paid 32000/- and not done any class now I want to cancel but they are not responding.
We are going in a much financial problem....

Byjus Cancellation Request ID 35803272

After suffering for a month, we informed the Byju’s Cancellation Team on 21st July that it has been a torture for us as parents and the child since we have taken the subscription for Byju’s.

The subscription was taken on 19th June 2022.

- To our first surprise, our child was put into altogether different slots from what we chose. Thereafter we had to...

I want to cancel my byjus subscription

I don't want to study because of bad facilities and cash related problems but every our agent force me everyday daily call to my father phone he say to give us our loan if you are studying or not studying we don't want 😡 and tablet you give speaker was also not working I complaint many times but no action I also say to cancel but no one listen

Just give my refund and...

I have taken Byju's on line course for my daughter on January, 2022. However, since after completing 10th standard my daughter joined off line classes, I wanted to cancel the on-line course. This was there in the document, when the product was purchases.
But, after several emails, the company is still to cancel the course and refund the amount.
This I am writing to make all aware of the facts before going into contract.br...

I have bought the byjus IAS course in the month of June .I opted for paying the fees through EMI.I changed my EMI plan from Rs4000 pm for 12 months to Rs2000 pmfor 24 months through the byjus team.But the EMI is done by the Avanse bank who are asking me to pay 4000 pm which I received in a message.I contacted Avanse bank many times but no one is taking the call .The byjus calls me more than 100 times a day before buying the course.After buying,...

I got Byjus Learning service for my daughter for 9 & 10 Class. Its about 4 months i am using the service but still i did'nt get the basic services what they romised at the time of sell. FIrst SD card was received in 3 months after continous follow. No live class happeing but the time of sell they promised 3 days live class in a week. No mentor assigned but at the time of sell they told dedicated mentor will be assigned to my daughter....

I had purchased the byjus IAS tablet course for myself on 24/07/22. I didn't attend any classes and as per their cancellation policy I called them to cancel the order well within the 15 days. But there hasn't been any positive response. I tried to reach out the customer service through mail and call, also tried the cancellation process through both mail and call as well. They haven't contacted me yet and there hasn't been any response. Kindly...

This is to bring to your kind consideration that I have enrolled my brother under BYJU'S the learning app subscription course I took was for 8th and 10th standard.
My down-payment of 5K is already deducted also 1st month installment fees of rupees 4250 is also being given to them from my end.
As due ti some personal issue now I am not able to continue the clurse and regarding the same I am continuing calling and emailing the...

As per my previous complaint, Tab is not charging so I not able check whether tab is working or not..
kindly resolve the issue

Ajaykumar Raut
Nagpur 09
mobile no [protected]
[protected]@gmail.com...

I have purchase 2 tab for my children before 2.5 year.they are working smoothly.but from last week one tab is not working .
kindly resolve the issue.

Ajaykumar Raut,
1381, New Nandanvan, Nagpur-09
mobile no.[protected]
email :- [protected]@gmail.com...