BYJU's Complaints & Reviews

On 9th/July/2022 I had a counselling session with Byjus counsler name Chetna Umate on the same day at the time of session on zoom she told me that i won 50%scholrship on IAS exam prep course fees and she asked me to pay 10000rs on that day and I do the same I payed the amount by Google pay of my jiju nd on next she asked me for bank details and other documents for making e.m.i from the bank but bank rejected that than I told to miss Chetna...

Hi, my brother is a 5th std byjus BTLP Program student. I'm trying to my Mentor for my 5th std books order but byjus Mentor has not Contacted or connected with me. I tried calling for 15 days but the Mentor or support service was not showing interest to solve my query. And when I am trying to reach them they take a call and speak the service period is over we call later tomorrow. and they not calling. Byju is a fraud company
When...

I have Enrolled my kid into Byjus Program on Jan 3rd 2022 with 1.40 Lac package program from 8th-12th. They offered to cover 7th Grade as well as it is anyways during end of Academic year of 2022.

During onboarding process I also checked on options of cancellation procedure with sales person, as per him the Options are
1. Cancel with in 15 Days where you have to return all the Materials
2. Cancel after 6 successful...

Byus cheater app. Their not canceled my son's subscription. From 3 month I continously apply for cancelation. Their just take money from the parents . Their just mental harassment only...

I bye byjus product for my child - Medha on 11 july 5:00pm (yesterday) and i mail and contact in costumer care of byjus. because the policy of byjus for 24 hrs before cancellation (order of the product) but they not cancelled and tell for after 15 days o[censored]sing the product, cancellation and refund .

they do not raise the complaint for cancellation within 24 hrs by my side...

At the time of enrollment it is said that they will taught my ward four subjects english science social science and maths but till now means after four months they only taught only twodubjects like maths and science and even they said there are four classes weekly but only two classes are there in week.At this period i intimate about it at byjus mentor support and at that they said that it is resolved within 48 hours but till now it remains...

Dear sir / madam I had purchased the subscription for my daughter in feb2022 as she from j&k state board our session completes in oct month so when we started the subscription she was put in grade 7th which as per cbse finished in March 2022 .but as far my daughter her grade 7 will be completed in Oct 2022 . Regarding the same I had been requesting BYJU’S for last 3d the to keep her in grade 7th as per her present school grade . Nothing...

From Byjus team Mr. Sameer Gour TNL21876183 visited our house for product demo on 19.06.22. He told us about product and he put us pressure and made us to pay for 9 & 10 class fees (5000 admission and 53000 emi). He told all lies and convinced us that proper care will be taken regarding student studies. but fact is after payments done by us, he is also not attending calls nor messages.
From last 1 week (07.07.22 to till date)...

Byjus fired 2700 employees in one day
I was one of them.
They said extra pay will be provided whoever will be leaving the organization now. And it's been more than 40 days since I left my job i didn't received any FNF settlement till now and didn't received that extra pay too.
Please help someone....

I had taken byjus course for my son on 27/06/22 he attended only one class now he is not willing to attend last time also I took this course and wasted my 57000 now again I don't want to waste my money so as there policy I called them to cancel within 15days they are not ready to contact me i even sent a email regarding this but no response kindly help me stop this emi payment simply of no use...

Sales order No:[protected]
I requested for reschedule of classes on jun 30 as student school has been resumed and it clashes with byjus classes timing, I 'm calling them on daily basis to change the timing as student is losing his classes. It's been 12 days I've requested for it and student has lost 26 classes, but no one is responding and classes is still not resolved. I get promised on each day that they will check and get back to...

I am Noor Aiman Fathima, we have financial issues, My mom had operation and i am not going to school, we are shifting to village in grandma home, we can't continue our loan, I had already send email in [protected]@byjus.com my email id is [protected]@gmail.com, humble request to you cancel our loan and refund us,
Thank you...

Today I got a call that I am not going to be provided with the ADVANCED books and lecture as I did not gave MAINS. I have paid fully for my service. This is not for me but for Piyusha Singh.There are no terms in terms and conditions like this....

Hi. Today I got a call if I had done my mains or not. I decided am not going to give it for some reasons. Now BYJU's is saying that I won't get the books I paid for, lectures as I did not give my JEE mains. I felt like this must be some type of scam. Read the terms : No mention of such thing.

I do not have any proof now but after a bit more time I will have it when no book will be sent and my account will be closed...

I have purchased a course from BYJUS on. It's been 8 months I am waiting for it when it will be canceled. I have mailed them in between 15 days, But they said it's in process. They are just harassing the parents. I have mailed at [protected]@byjus.com & [protected]@byjus.com. But they are not responding.

Course Delivered date -16. 11.2021
And I raised a cancellation request through mail on - 23.11.2021

In...

Hi, I am the parent of student Nisaanth. Still now your senior manager hasn't contacted us and EMI's are debiting from my account.I have done with every formality I have canceled within 15 days trial period. I have returned the product. I also sent all the proof but still my money is not yet refunded. I don't know why my request is in progress. I have done everything correctly as mentioned but still, my money wasn't refunded instead of that...

Sir I have booked a byjus online class for my ward subject to satisfaction of product by my son. My son is not desired to take this product for further but now their company is threatening me to deposit the loan amount

It is submitted that my son is not taking the benefits of the products and not keen to continue
Hence You are requested to instruct the Byjus company to close my loan account which they have fraudently...

We need cancellation of byjus subscription pls help me 🙏🏻 reply pls...

Dear BHAGWAT SINGH BISHT, We regret to inform that the installment of INR 10333 towards Loan A/c [protected] for BYJU'S Product from your INDIAN BANK A/c ending with *******5020 has not been processed successfully due to balance insufficient, Kindly make the payment immediately to avoid late charges. For any assistance, contact our team at[protected] from 8:30am to 8:30pm. Please ignore if already paid. Regards AVANSE.

Please...

Byju's the ticket number is 11427259.

I had made payment of 5000 INR to BJYUS on 06 June 2020 for enrolling into the 11th course study material for my son who wad studying in class 11th in 2020.

I had cancelled that program on 10 June, 2020 and requested to Refund the payment of 5000. The product was not delivered. Team assured that they will refund the payment and asked me for the bank details. Even after providing...