BYJU's Complaints & Reviews

I want to cancel my byjus subscription

I don't want to study because of bad facilities and cash related problems but every our agent force me everyday daily call to my father phone he say to give us our loan if you are studying or not studying we don't want 😡 and tablet you give speaker was also not working I complaint many times but no action I also say to cancel but no one listen

Just give my refund and take your items back

Do action fast or I will be case on you
Phone no. - [protected]
Email id - [protected]@gmail.com

This company was just scammer 😡😠

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Address: HOSPITAL ROAD, Modipara, Sambalpur, Odisha

I have taken Byju's on line course for my daughter on January, 2022. However, since after completing 10th standard my daughter joined off line classes, I wanted to cancel the on-line course. This was there in the document, when the product was purchases.
But, after several emails, the company is still to cancel the course and refund the amount.
This I am writing to make all aware of the facts before going into contract.

Thank you.

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Address: Banglore

I have bought the byjus IAS course in the month of June .I opted for paying the fees through EMI.I changed my EMI plan from Rs4000 pm for 12 months to Rs2000 pmfor 24 months through the byjus team.But the EMI is done by the Avanse bank who are asking me to pay 4000 pm which I received in a message.I contacted Avanse bank many times but no one is taking the call .The byjus calls me more than 100 times a day before buying the course.After buying, they don't even pick our single call.I want to reduce the validity of the course .I am really stressed about this issue .Please resolve it.

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I got Byjus Learning service for my daughter for 9 & 10 Class. Its about 4 months i am using the service but still i did'nt get the basic services what they romised at the time of sell. FIrst SD card was received in 3 months after continous follow. No live class happeing but the time of sell they promised 3 days live class in a week. No mentor assigned but at the time of sell they told dedicated mentor will be assigned to my daughter.

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Address: Bangalore

I had purchased the byjus IAS tablet course for myself on 24/07/22. I didn't attend any classes and as per their cancellation policy I called them to cancel the order well within the 15 days. But there hasn't been any positive response. I tried to reach out the customer service through mail and call, also tried the cancellation process through both mail and call as well. They haven't contacted me yet and there hasn't been any response. Kindly help me retrieve back my money. I was made to pay 5000 on the spot and 62000 was set up for a 2 year EMI.

Apart from the cancellation process, BYJU'S also sends their associates to the home's of their customers without prior Information and that is an illegal use of the Information provided by the customer which can turn out to be very unsafe.

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Address: Lucknow

This is to bring to your kind consideration that I have enrolled my brother under BYJU'S the learning app subscription course I took was for 8th and 10th standard.
My down-payment of 5K is already deducted also 1st month installment fees of rupees 4250 is also being given to them from my end.
As due ti some personal issue now I am not able to continue the clurse and regarding the same I am continuing calling and emailing the team for this since a month I have not received any call from them as I have raised my request for cancelation their team is delaying me by saying in 24 hours I will receive call but I have not got any call I am being scammed I am just fed up from the team and support i got from them BYJU'S is most biggest fraud company i have ever came accross I need help guys pls help me my financial condition is not that great I am the only bread earner in my family please help me.

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As per my previous complaint, Tab is not charging so I not able check whether tab is working or not..
kindly resolve the issue

Ajaykumar Raut
Nagpur 09
mobile no [protected]
[protected]@gmail.com

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I have purchase 2 tab for my children before 2.5 year.they are working smoothly.but from last week one tab is not working .
kindly resolve the issue.

Ajaykumar Raut,
1381, New Nandanvan, Nagpur-09
mobile no.[protected]
email :- [protected]@gmail.com

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I have paid extra amount 45000/ due to wrong link sent by councellor.

They agreed their mistake they assured to send refund in 3 days. But one month gone. So far I'm not getting any refund

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From BYJU i have taken 8th, 9th, 10th std Maharshtra Board subscription on April 2022, Initial payment have made to BYJUS (Rs.8000) and one EMI Rs.4750 up to May end classes are regularly done, but in June classes are not not only show Yet to be decided option so I complaint regarding this to BYJUs, every time i receive same answer it resolve 48Hr, but not done upto July, so my son education loss due to this purpose. I send mail to BYJU for cancelling my subscription purpose but they give attitude answer and not cancelled my subscription, when i stop to pay emi BYUJU and AVANSE persons calling and asking money for me and every time send lost of message to me for money and send ECS to my account in 2 to 3 times in a month, so I frustrated about this type service, please cancel my subscription and to stop give harassment

Thanks

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Address: Pritampura

Website: Byjus.com

I want cencel byjus online study because i cant study properly as
Compare of offline study but they are are not canceled

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Website: BYJUS

Dear Team,

I am sending continuously for cancellation of my order Shop Se:- BYJSSE[protected].
But i have not receive any mail from your side that my cancellation process start.
Again today i received SMS from bank for pre approved loan EMI 2778 for 18 months.
I request you to immediately cancel my order otherwise i will send legal notice to BYJUs not cancel my loan after so many reminders.

Regards
Daman

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Address: House No 2636, Mata Rani Road Ropar Punjab-140001

Website: byjus.com

Dear Team,

On 23/07/2022 a representative of BYJUS came at my residence and show me his product to whom i am not interested . He ask me for my ADHAR card and PAN card. In the evening and i gave the same to him.
After he left i got message that my loan of Rs 50000 approve. I send mail to byjus (nitin.[protected]@byjus.com & [protected]@byjus.com) for cancel of my order Shop Se:- BYJSSE[protected]. But they did not cancel as yet.
Please help

Regards
Daman
[protected]

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I want to return my tablet and want my refund back as I do not want to continue with byjus.

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I do not wasn't to continue with byjus so I want to return byjus stuff such as tablet and books.

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Address: mohgao

I have submitted the request on byjus cancellation I'd they replied that they contact soon .but nobody call me I have tried 3, 4 times .I am in cancellation period and refund period .pls cancel as soon as possible

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The company salesmen Shreechandan Dash (TNL[protected] from Bhubaneswar by putting pressure and lying about the product sold us package for 84000 including 5000 in advance. The product got delivered on 11th july 2022 and I had sent a dozen of mails to their given mail for cancellation as the product is not worth its price but they are only assuring us they will do but not proceeding at all. The Mentor is not helping at all. They are ignoring by all means.

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Address: Manipal County Road, Bangalore

Hi
We have a Lenovo K10 tablet which we got with the subscription. It is not working now and there is no place where it can be repaired. Can you please guide a service center in Bangalore who can repair it?

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Address: Chennai

I have ordered a course for my niece and requested for refund since I was not satisfied with the quality. Have raised a cancellation request on 01-July-22 within 15 days as per their policy and have been following them for more than a month. BJJUs is literally trying to fool around the customer by not responding and apparently they would deduct the EMI.

Cut to the chase, one of the senior manager responded through email and spoken to us but to convince to take up the course or we would end up paying the price for BYJUs tablet & 1st month EMI would be deducted. However the above terms were not mentioned while we purchased the course.

BYJUs can earn in many ways rather than looting the customers.

Thanks
Gopala Krishnan

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My name is Udit singh. Here is my complaint about a problem I encountered with your app BYJU'S – The Learning App.
I subscribed byju's for 66000 And on 14th July 2022 I received the tablet at my house and on 16th July 2022 I had received the books but I don't understand byju's studies please Cancel my subscription to Aakash byju's because I do not understand anything, you will be very kind.

Reach me on [protected]@gmail.com.
Best Regards.

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Jul 25, 2022

Updated by Udits2935 My name is Udit singh. Here is my complaint about a problem I encountered with your app BYJU'S – The Learning App.
I subscribed byju's for 66000 And on 14th July 2022 I received the tablet at my house and on 16th July 2022 I had received the books but I don't understand byju's studies please Cancel my subscription to Aakash byju's because I do not understand anything, you will be very kind.

Reach me on [protected]@gmail.com.
Best Regards.

BYJU's Complaints & Reviews

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BYJU's reviews & complaints page 38

Cancellation byjus subscription

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Not refunding after several requests

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EMI plan of Byjus

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Not getting the service as promised at the time of sell

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Regarding refund and cancellation

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Cancellation of subscription

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Tab is not charging

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Tab is working

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Refund extra paid amount

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Subscription Cancellation 26.07.2022

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Not canceling my byjus study

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Registration Not cancel

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Not cancel order

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Return product and refund

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Cancel byjus tablet and learning material

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Cancellation and refund

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They are not responding to cancellation requests

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Tablet not working

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Refund not initiated

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Cancel my premium subscription of rs.66000

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