BYJU's Complaints & Reviews

Still not cancelled my account and continously threatened me details are mentioned in enclosed image
Please help me I am not taking services of Byjus products...

Hi,
This is in reference to one of your counsellor/product seller Mr.Krishanu with TNL no:21847377 had assured us to provide physical classes for my child with AKASH TUTORIAL within 6months of enrollment once COVID norms lifted.Till date he has been misguiding us and no such initiative had been taken.He has given us multiple dates just to fail.
We tried to communicate customer care and they are asking for any witnesses or physical...

Yes...

Sir i am a student of byjus online 11th and 12th neet counseller has given false statement that you can cancel your subscription for 3 month but after 15 days i told counseller to cancel but he don't pickup my call and after message he write a email to byjus team but no action was taken regarding cancellation and after so many days i call mentor and she told that you can't cancel your subscription after 15 days but when i told him that counseller...

My Son is completely unable to understand the concepts, is not attending any of the 'live' sessions, and things have completely worsened since he took up the 3-year 'Premium' programme.

Right from the beginning the programme has never been helpful. I have complained on several occasions in the past. I also tweeted to Mr. Raveendran last year my concerns about the deficiencies in their services. But, Byju's never solved the...

Dear sir/mam
I purchased a aakash byjus class 12 neet pcb live course on 20 june 2022 .
I raised my cancellation request on 30 june . After cancellation request senior manager called me 2 to 3 times and offer me discount then I said I don't want discount only need cancellation. Because I don't understand online live classes and I want to join regular classroom classes. But he was not agree for cancellation. According to refund...

I purchased course for my daughter and payment had done by EMIs.But additional amount of 10000 has been auto debited from my account, through Think And Learn Pvt Ltd auto debit mandate.
Once payment done for purchased product, then why 10000 deducted again.
I talked to customer care but no satisfactory answers got from them.

When full EMI payments done auto debit mandate should be cancel ....

I ordered a product and submitted a request of cancellation om 15th day, they told me on 12th july that I got call by the senior manager but I didn't get any call from them
. From 12th july to today I called to many times and got same answer from them. Please help me to cancellation...

I had taken byjus course for my daughter from 1st July 2022 she attended only 3-4 days classes due to pathetic customer service and communication service I not willing to continue their course as I purchase this course for 32, 000/ with the 5, 000/ as advance payment, I dont want waste my money so as per there policy I called them to cancel the course 0n 7th and mailed also on 8th July I.e within 15days of kit received., as I got ghe kit...

Hi,

I have made extra payment towards BYJU'S subscription and requested for refund and sent a mail on 21stJune2022. But there is no response from BYJU'S.

Please check following is the transaction ID:BYJUS[protected] that I have made payment of 5000rs/- using UPI method on 17th June 2022 attaching the screen shot for reference.

Along with this I'm attaching screenshot of...

I have been trying to connect you for cancel my order so long but not one responded. I want to cancel my order ASAP and want my refund ASAP.!

Name- Ayush Shrivastava, Abhinav Shrivastava
Order ID - SO[protected]
Mobile no - [protected]

Thank you so much....

I was purchased the product 4 months back and my kids are not showing interest to watch that. and sales persons Pallavi and Riyaj told me when ever you want to cancel the product it will be possible to cancel i already sent email to cancel but no responds from them and sales people are not answering my call to contact them. They have cheated me. I send the mail for byjus support team for cancel the product and refunding the amount. 7000 per...

I got continues call from byjus sales team and they said that i have an offer. 299 per subject for 1 year. I opted for 3 subject which is maths kannada and Hindi. Then they say they don't teach kannada and Hindi. I asked for refund, they asked for the proof which I sent. The payment details and receipt. It's been one month. No money has come to me. I sent email, spoke to so many people in byjus, they say there manager will call me. Till now...

Dear Sir / ma'am,
I have been appealing for the cancellation of Akash Byjus Programme to the company since 3 months still I haven't got any proper solution and the issue is not resolved yet.
I purchased my Akash Byjus Programme in month of February from the sales person of Byjus who had a home vist. He convinced us for buying the programme by saying that it is a limited time deal and would rush off within 24hrs we wanted the...

Hi I am Jinal Dhanak mother of Bhaavi Dhanak. We opted for 6th to 8th STD 22nd June 2022 for my daughter by paying 70000 and after 1 or 2 sessions she did not find useful so as per the policy we sent a mail for cancellation on 30th June 2022. After that we have been calling customer support everyday to know the status of our refund however everyday support team repeats the same that you will get a call from cancellation team before 8 pm for...

I'm facing technical issues for a month and when I complained about it they told me that the technical team will help me out soon but it's been 2weeks nobody is calling to help me out . We are not using this byjus for free every single day matters and you people are wasting my whole month i[censored] people cannot help me out then please cancel my subscription so that We can give better home tution to my daughter instead of wasting on so called...

Hello sir I'm asha
Sir/mam
I'm asha
Phone no [protected]
Mentors number -[protected]


My mentor's name was 'Anurag Patel', he came to my house, he told me that I would have live classes but my life classes did not happen, he said that it will be in May, then he said I will come in June, then he said it will be on June 6, then he said It will be on June 10, now he is not talking to me nor...

I bought Byjus premium product Order ID SO[protected].Still any material and classes supported for this.your representative Mr.Sriram (mobile no [protected] )given fake commitments and sold your product.

After that he is not responding and not provide proper support....

On 9th/July/2022 I had a counselling session with Byjus counsler name Chetna Umate on the same day at the time of session on zoom she told me that i won 50%scholrship on IAS exam prep course fees and she asked me to pay 10000rs on that day and I do the same I payed the amount by Google pay of my jiju nd on next she asked me for bank details and other documents for making e.m.i from the bank but bank rejected that than I told to miss Chetna...

Hi, my brother is a 5th std byjus BTLP Program student. I'm trying to my Mentor for my 5th std books order but byjus Mentor has not Contacted or connected with me. I tried calling for 15 days but the Mentor or support service was not showing interest to solve my query. And when I am trying to reach them they take a call and speak the service period is over we call later tomorrow. and they not calling. Byju is a fraud company
When...