BYJU's Complaints & Reviews

Hi sir
This is S. Sai Hrithesh of class 11 taking the online classes from your online platform AAKASH BYJUS. I need to cancel my subscription that jee mains /advanced course for 2 years and they have charged me Rs. 1, 00, 000 through EMI process i already paid for two months that nearly 19K. But I am not anymore interested in thosr classes as well. Because I couldn't concentrate on my college studies. As I already study in a IIT academy...

Sir i want to cancel Byjus package. Even though it is a week, still they are not cancelling the package. It falls within 15 days as per byjus cancellation policy. The mentor Chandana from Byjus who forced us to buy the package is also not reachable on her number [protected]. Also Called customer care innumerable times and they say "please wait for the call back" that's all. Please help me Cancel the Byjus package and refund my amount....

Sir mene byju's se UPSC IAS course parchase Kiya tha mene course 8, 10 din pada mujhe samajh nhi aya mene apne counsellor Name (Harish khandel wala) se 7 June ko call per sampark Kiya tab unhone or tray krte phir bhi aap ke samajh me nhi ataa hai to me course baps kra dunga mene phir 3July ko call kra tha per unhone mera call nhi uthaya mene wathsapp per bhi message Kiya ki sir mujhe course samajh nhi aa raha hai mene course pack kar kr rakh...

I didn`t get any support from Byju's team- First 15 days ( trail periods) we got a proper follow up mentor and Byju's team .. After that they didn`t give any proper guidelines to my child.. While purchasing the course executive told, ByJus will provide online classes but now they are telling its all recorded sessions, no online classes will be provided.Now my child lost his interest from topics due to not understanding. So I request to cancel...

Dear Sir,
I'm trying for cancellation this package of byjus from march 22 but after many tries no one responding Byjus employee and system didn't help me for this after so many arguments i was told by one of them on 23/05/22 that whatever i paid 50000 it will be refund and you will get call from our team Cancellation department not responding after mail i am cheated by them also by your system which not resolved this issue aftet many...

Hello,
My name is Milind Dhakre,
I purchased Byjus learning program for Preschool for Rs 60 thousand fully paid (converted to EMI) and received the Learning TAB with some other learning stuff on 9th July.
Trial Period was of 15 Days and I raised Cancellation request on 16th July i.e. after 7 days and well withing Trial Period.

BYJU”s has purposefully led me to exhaust the trial period and now avoiding...

This is Dharani Lakshmi my Father in ICU due to health issues that why please give me 2 months time for payment Sir....

Hi,

I have paid Rs.5000 refundable fee for 15 days trail. Now when I expected class to start I have been asked to make entire payment to block EMIs. When I asked to cancel the admission and refund amount, executive started about me having common sense to understand the process.

I guess Byju's train their resources to be rude when parents take time to take admission or ask for refund. After Demo as well, an...

Dear sir,
I requested cancellation on July 4 that was within the trial period. I requested to byjus so many times to cancel the course but they are not paying heed on my request.. my daughter is not well because her posted surgery and I am passing through very critical economic conditions. So I can't pay imi. But they are harrassing me mentally.My daughter name is Pritika Kasinathan.

Mathura Prashad Verma
Mob...

Sir/ma'am
I have requested to byjus so many times to cancel the course and nach mandate but they are not paying heed on my request.. I am passing through very critical economic conditions. So I can't pay imi. But they are harrassing me mentally.My kids name is Mayank Rajpoot and Divyanshi Rajpoot
Yours Sincerely
Mathura Prashad Verma
Mob [protected]...

I purchased 2 year subscription but now it ask for sd pin which I don't get from byju.
I'm trying to call them but they didn't pick call....

Hello respected Sir/Ma'am i mailed byjus on 18th july that is 10th day of my product as they give 15 days time to cancel subscription because im not able to understand anything and they are forcing me to continue the subscription kindly help me in cancellation for my subscription thank you....

I have taken byjus gate preparation course and i want to cancel the course there are saying that one cannot cancel the subscription after completing 15 days they are saying we should continue if we are not interested also.
previously one person called and said that they have initiated refund process and now they are saying they cant cancel the course and saying we have to continue course if not interested also they feed back is delayed...

Iam not able to take this product....

Hello Sir/Madam,

I am a father of student Laksh Tawani, who was studies in Byjus premium program from last few Months.

As from start of the day he started studying he won't able to get the anything, he can't understand properly. Now he lost his interest from topics due to not understanding. So I request to cancel this subscription as soon as possible. I also convey on helpline no but no response get...

One of your employee call me and start abusive talks the after call he call me from personal number start again abusive talking and send me abusive message
His name is shaikh Mohammad
His personal mobile number is [protected]...

I am Archana P K. I have joined Byjus class for medical repeaters course last year. But due to my personal issues I am not able to attend course. Therefore for all the reasons stated below i would like to discontinue current course and apply for refund....

We requested for the cancellation of our purchased Aakash Byju's class 9-12 foundation course within 15 days of the purchase. As we have discussed about it with Aakash senior manager he is not approving cancellation eventhough there is a provision for cancellation. He is just arguing with us pointlessly. We want the immediate cancellation of our purchased program....

I keep receiving text messages from your companies about taking courses and all but I don't want to take any course and never registered my number on their site. Please stop sending me messages....

This is for 10th class student name Gajana Ingle Akola, full address chandur, khadki, akola, Maharashtra.

While purchasing the course executive told, ByJus will provide online classes but now they are telling its all recorded sessions, no online classes will be provided.

While getting admission executive told that it's because in lucky draw you name came and that is why your fee is discounted, and got the admission...