BYJU's Complaints & Reviews

I have purchased online classes package of five years from byjus.we are paying monthly EMI of 6500/- now we want to discontinue this classes because of some financial crises.we cannot pay it further.so please cancel it....

Respected sir/mam,
I asked to cancel my byju's subscription of 11 + 12 JEE course. I wanted immediate response for my email and cancellation as soon as possible.
The reason for cancellation is my financial issues and my studies. I dont want to continue learning JEE so I'm stopping the course too. I'm trying to contact them from the last month I.e. immediately after I received the tablet. You have given 15 days return policy...

I am father of Student Harshit. My registered number is [protected]. I purchase a plan of BYJU's. I paid advance Rs. 5000/- . But when i cancelled their agent said to me i have to purchase full plan then i cancel . I did but now they are not responding to me. They did not attend my call . They did not respond to me on email properly.

I purchsed on[protected] . I received there products on[protected]. According to their policies...

I have taken Byjus subscription and received tab and paid fee for 2 yrs but since last 3 month byjus are not giving classes to my kid, neither customer service support are helping...

9999...

Hello team, i have regined in a BDT program and I do not received my salary.so please raise my request, each of my colleague recieved the salary.i daily mail to the payroll.[protected]@byjus.com but no one can revert me .Firstly they said that it will be received on 15 th June .please help me .
My TNL I'D is 71914683
I'm waiting for your Positive response.please help me...

Sir i am Nitin singh woking as a BDT employment id: TNL71916781 and email: Nitin.[protected]@byjus.com and mobile number: [protected]
Sir i didn't received my full and final payment from byjus it should have come up to 15 of this month but didn't received yet I will be very grateful if you help me out
Thank you...

I don't want any of your coaching because I don't have enough time for it and it doesn't work out the way as one of your counsellor explained to me. So it's a request from me to please cancel my daughters admission from this byjus coaching . I don't want any further explanation.
Kindly do the needful as soon as possible...
Thank you...

Sir/Madam My name is Kumbagiri Madhu Priya I opted a Byju's IAS course. But present am not studying the course but EMI's are going on still. I have one doubt that these many months i am not studying the course no one contacted me about the studies what i am studying how much it completed or what is my present status but they always contacted about i am not paying the EMI. I don't want any refund but i just want cancel my subscription to byju's...

My self Tapan Kumar Kar Request ID: 33163328. I have given mail to [protected]@byjus.com since from 1 month but no response and one of your representative called me to keep sufficient balance and will auto debit. Regretfully I like to draw your kind attention that Byjus is one esteemed learning platform but such iresponse work surprising me. My request please stop the auto EMI debit system and immediately cancel the programme.
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I am a student of class 11 attending Byju's Aakash online classes for JEE. I get to attend the classes in bilingual (hindi) mode. I found the teachers not appropriate to the standard of Byju's, which was the reason I chose this coaching.

So, I request to get the mode changed to english with good standard of teachers.

Also, there should some criteria for the selection of batches which would ensure some uniformity...

When I open my account in byjus premium app it won't pin please solved my problem....

On 24th April, one counsellor came to my house and did the crash course admission in which i had pay Rs 5000 downpayment(in cash) +Rs 1000 in gpay 2 days later.The counsellor told me it was free till 6th June and after 6th june onwards, if i don't wanna continue i can cancel it anytime.So on 6th june i told him i want the cancellation, he told me to sent email and customer care.I did as he told me, but when calling the customer care several...

We have raised cancellation request many time in Byjus but not any response by them.i have already raised two request id 3200298 and 33026350.They are trying to cheat me.please help me.our regist no [protected] and alternate number is [protected]....

I have Bought byjus online and offline course for my daughter for 3 years(class 10 to 12 including neet).But from 70 days(11 April 2022) my kid is not able to join byjus online and offline course due to byjus bad service.she even not joined a single online or offline class from 11 April 2022.furthermore we haven't received akash byjus books yet.please help to resolve our issue .i will be very thankful to you....

Dear Concern,

I have purchased the package for my son by discussing with your executive and i was denied to take the same but unfortunately he forcefully convinced me to taken the package in condition that if my son unable to use the same will be returned.
Unfortunately the package was not feasible to use and till today no return and my payment is also not refund.
Sales representative is not at all attending...

I would like to bring into your notice that I Dhruv Gupta belonging from a middle class family have opted for byjus two year plan for which they have given me 15 days trial for cancellation. But now the time has exceeded and they are not accepting my cancellation.
Please help me in the matter...

Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "RUDRA PRATAP SINGH" as I did not even opt for this course and at the start only i cancelled this course, but even then every month some amount is deducted in the name of coaching institute.

An early action is requested for cancellation of the same....

I purchased the ssc je course from byjus exam prep on 5 june 2022. I attend first class and the class was recorded and i can't get any link of live classes. On 7th of june i spoke to mentor and tell the issues and he said wait few days then i am waiting few days after days i can't see any changes so i have mailed again and again but they refuse me

I attached all document below...

I was purchased the product on 6th June 2022 Vishal Chhabra
Student name - Krishna Chhabra
Application ( [protected] ) or saler person will not contact for us . I send tha mail for byjus support team for refunding the amount and cancel my product but one of tha person mr .. contact but they doesn't give any clear response and they say refund is not possible because you will not given tha proper reason for cancellations...