BYJU's Complaints & Reviews

I don’t want you service so pls return the money INR:11001 as soon as possible...

I have taken three year course for my daughter (10, 11, 12) my child is not satisfied with their teaching as the content loaded in the tab is quite different from the syllabus of her school which we find difficult and confusing. She feels difficult to attend the class after school she feels burden to learn both.I would no longer require the service provided by byjus . We have already informed about the cancellation but Now they are not answering...

We have requested for a refund since 8th june however the company only gives verbal assurances but no email confirmation that we will get the refund. Looks like they are just intentionally delaying and trying to drag this past the refund period, after which we can no longer get our money back. We wish to get an immediate refund. We've been calling everyday and everyday they say someone will call us back that day itself but simply lies. We...

BYJu's 2 year program for 11th and 12th is taken for my daughter but they are playing recorded lecture and there is no 2 way interaction. the program is not effective and my child not able to understand and she failed in 11th as her performance get deteriorated. 1 year is pass out but no improvement. Hence send the mail for cancellation of program and return of remaining 1 year payment. But Their team is asking that It is not possible. Hence...

Sir I have cancelled the process of Byjus course.but byjus do not refund my money. Six months are complete. Please Sir I gave my refund amount of RS 10, 000...

One day i sudden got a call from byjus, he told me he was assigned for the counselling session for my sister . He came to my house nd i bought a course for my sister . The counsellor didn't guide me well that he is giving byjus loan for the course nd he proceeded . I raised a request to cancel my subscription in 15 days according to thier policy but now they're not responding to any mail and calls . I'm constantly calling and mailing them...

I want to cancel my subscription but they are not responding...

I have requested for the cancellation of my loan in March in Byjus but I have not received any update on the cancellation.
I was told that my loan cancellation has been approved by the senior manager Ankita Kumari and was asked to ship the books and Tablet on a given address.
I did the same but even after the cancellation of my loan, EMI are getting debited from my account and the courier charges has not been refunded back to...

I joined byjus as a BDT and after some weeks during the training they seperated me and not credited salary in my account and not responding to me....

I requested for the cancellation of EMI, Rs 5368.94 towards loan A/C[protected] for Bijus product.Reason is I'm not using it since January 2022, but company is deducting EMI, though I'm not using the product.Now stop my EMI and no more calls.Its mental harassment for me....

Dear Sir/Madam,
I have purchased Byju's Education for my son who was in 4th std that time for five years and I have Paid Rs 1, 05, 000 for that. But there wasn't any development in my son. That's why I decided to quit from the byju's education program and tried several times to contact with Byju's Team to refund my money after deducting my 1 year fees and the Tablet given by Byju's Team or any other initial cost. But still I didn't...

Hi Team,

Recently I have opted for Tuition Centre package . But is not helping my Kid.
So I have raised a request to refund money.
No Response for BYJUS team.

Kindly do the needful.
My details are Ph: [protected] & EmailID: [protected]@gmail.com...

The number of mentor which I got is not receiving my call.please do something about it....

Hi.
Name - Chaitrali Dangre.
Ph.No. - [protected]
I want to desperately cancel my subscription.
We took 8th, 9th and 10th grades live classes program with mentor. Last year (8th grade ) we attended live class but for this year (9th grade ) they are saying you r not having live classes program as well as for 10th grade also you are not eligible for live classes.
When we took this subscription we ask for live...

Please cancel the application and refund my money because this application is not work with my child....

Sir, The senior education counselor Aditya Verma, employee id- TN21890456 from BYJU did the counseling of my two brothers Manohar Kumar and Anurag Kumar at my home town Ara, Bihar pin code-802301.
I registered my both brothers for the byju's courses initially by paying 10000 rs. But they asked for my bank details for applying auto pay service . I cancelled the subscription very next day and communicated the same with the counselor....

I have just entered class 11. I had already bought the Byju's premium package from class 4th to 12th and have the SD card of class 11 PCMB and want the pin validation code for it. The team after n number of calls, says that since it's PCMB and I am studying PCM in live classes they are facing difficulty in creating an account. They said they will replace the card with latest version, since them I'm still waiting for the call which rarely...

Sir ap log humko kya pgl samaj rahe h 3 month hone aagye h me kabse cancel ka bol raha hu or costumer care pe call lagata hu to vo bich me hi cut kar dete h mere pair me roads dali hui h apko medical or pics tak bhej di mene bola Mera loan cancel karwa dijiye or emi nahi cut ho mene ye bhi bol diya ki tablet me rakhunga uska jo payment hota h apne jo 7500ru ki emi cut ki h usme se rakh lijiye or Mera loan cancel kar dijiye but ap samjne ka...

I was misled by the counselor who came to my house, he told my daughter will get online course for Neet And JEE but later after 5 months I got to know that she won't get any live classes and he DIDNOT MENTION THAT SHE WON'T GET LIVE CLASSES. I was frauded by him. I already paid 81000 for just 5 mins of recorded lecture. And now they are telling we can't solve this matter and the counselor is also not picking up the phone. I can't bear a fraud...

I'm trying to return the product, but the worst customer support team is not responding to my calls and mails from last 7 days. Simply, made me to purchase the order but they are not taking it back.I don't know What BYJU Ravindran sir is doing with the team with worst customer support. Kindly resolve my isuues asap...