BYJU's Complaints & Reviews

I was reached out by Byjus team regarding their Early learn program on 25th April 2022. A consellor came home and tried to convince reagarding the subscription and as I was not sure hence I asked them to take sometime and they suggetsed to to pay a booking amount of 3000
and take a decision in a week. I took one day to decide and immediately called them the next day on 26th April to not continue with the subscription and asked them...

Hi,

I'm writing because I'm not happy with the customer service I've received from Byjus. I've been trying to reach customer service for the past two days, and no one seems willing to listen to me. I'd like to return my device, but I'm not sure how to go about it. Can you help?

Thank you,
Akashdeep...

I was purchased the product 2 months back till date Councellor told us course can be cancel but it is not For last 2 months we are trying to cancel the course but nobody hel us.. All are cheater . Please make cancel the course for us ..

I have submitted a cancellation request in byju's and my Request Id 29927471
My Byjus Emi Date Comming Soon 07-05-22
Sir Please Cancel My Byjus Course....

Information said by BYJUS representative and customer care service is different of study course after payment of initial amount. Byjus representative said cancellation can done by one month customer care service says by 15 days. There is not response from Byjus company about COURSE CANCELLATION and doing calls and messages for EMI'S payment. Please help me...

The counsler said, after one month you can cancel the course.However, I said counsler before 15 days to cancel the course....

My daughter was enrolled on february 2022 by coimbatore centre mr. Gowtham.

He was in hurry and asked us to share OTP S and didnt give clear instructions about the product. He forced us by saying offer is getting closed today you will miss the offer etc.. and did some malpractice through online registration. He hided many facts.

As per his statement we can discountinue the course within a month..and no more...

@byju's concerned I had enrolled my son for byju's classes last month. But within the trial classes of 15 days i had to shift my son to hostel for his extra classes. So i wanted to cancel his enrollment. But after my several queries also my counselor neither responded me properly nor guided me with any specific procedure to cancel my son's enrollment. Moreover my son had not attended any online byju's classes as he has shifted to hostel....

I had already requested to cancel the learning program on March8 2022 but it was not processed by our mentor .and now they are asking to pay emi .I am depressed by their calls and sms .please cancell the byjus course as soon as possible....

Sir I have already unsubscribed your package on 04 Apr 2022 through email but following message has been received to me:-
Dear Devendra Pratap, INR 6032 will be debited from your IDBI BANK ending with ***********8732 on 07/05/2022 towards Loan A/c [protected] for BYJU'S Product. Please maintain sufficient funds in your Account for successful transaction. As per NPCI Circular, your Bank will process NACH Debit on all days. For any...

I had purchased byjus K3 course but did not satisfied so on calling for cancellation within 15 days they keep passing the time and after 15 days they deny to cancel it. They are scammers please help me....

Cancellation of byjus product as i will opt for graduation instead of one year drop of neet preparation.I am telling them since a week but theyare not replying us back along with that we have told the councellor to cancel the product and theyvare just cheating on us, not replying after giving so many emails theyare just ignoring, telling them the that we are really in financial issues as i will be getting admitted in college and along with...

My name is Twinkle Sharma and i have registered into byjus ias course in the registered no. Xxxxxxxxxx, with the registered email id of [protected]@gmail.com . I registered email id of the counsellor is [protected]@byjus.com I have paid an amount of Rs5000 via google payon 29th april, but I don't want to continue further as I changed my mind .Now i want my money back .Yesterday i have called the customer care for the same and they are not solving...

Hi

We need refund of the money we paid you as your have unethically given us a package in which my child is made a sibling of another person whom we dont know. The challenge is all the books and material is delivered to another house and we dont know these people to coordinate with them. Frustrating point is your leader Mrinal Mohit is aware of this issue and still no effort has been made to fix this issue. I would like a complete...

From day one we are facing the issue with grade which is not set yet as per our communicated with counselor. still student profile id Inactive mode, when we are trying to call mentor saying that you have enrolled for offline classes but we adopted for online classes with 3 years program, still i am not satisfied with the byjus services yet. i am completely disappointed with them....

I was taking byju learning program.your consellar said that you also giving live class program.Now, consellor demanded rs 28000 for upgrading the course.i have not enough money for upgrading the live class.from 2 months I did not studying because your recorded lecture in English.please cancel my subscription....

Order id SO-[protected]
Child Name: Fatima
Age: 3 years
Parent Name: Aqsa Masood

Hello,
This is regarding the cancellation of the subscription of Byju's LKG grade course.
I took BYJUs trial program on 10th April and got the kit on 13th April. My kid was not showing any interest. So, the counsellor convinced us to take the trial of 5000 rupees and told us we can cancel it. He set up the...

Dear Sir,
This is for your kind information that I have taken the BYJUs course for my son (Aarav Kumar Sahu) for 3rd, 4th and 5th classes. Also, apart from the course fees, I have paid 6000 rupees for online class support to the counceller. The fee receipt is attached. However, I am not getting proper guidance and information regarding the online class as it has not been initiated till now.. Many times I called and mailed still no...

Order id SO-[protected]
Child Name: Fatima
Age: 3 years
Parent Name: Aqsa Masood

Hello,
This is regarding the cancellation of the subscription of Byju's LKG grade course.
I took byju's trial program on 10th April and got the kit on 13th April. My kid was not showing any interest. So, the counsellor convinced us to take the trial of 5000 rupees and told us we can cancel it. He set up...

Dear sir,

I sent before 15days till no response from byjus team.

So many reminders sent ..

Today i received the emi amount.

Kindly help us.

They are cheating to people.

Thanks,
VINOD...

Hi,

This is regarding Subscription ID: [protected]. At the time of subscrption your senior mangement told me that your subscription if of class 9, 10, 11 and 12 and for jee as well for live classes however now after two years the byjus agents is saying that for 11, 12 and jee it is only tablet course and not live classes course. At the time of subscrption when I asked for the email confirmation of course the person has...