BYJU's Complaints & Reviews

Sir I am a student of byjus classes sir my request is please cancel my course and refund my money because sir I am not able to pay because my financial condition was not to go to pay every month fee of byjus and I am also try to solve this problem on byju's customer care I also mail on byju's complaint site but no one help me on this matter so I am requesting you sir please help me...

Hello team,

I got a call from BYJU's regarding classes and a conversation between us has become very heated as the caller from BYJUI's is using irrespective words...whenever we are talking to customer it should be in a professional way how come they use such a words ?
How a customer will be interested if they use such words?...

I got their product 1 month back and I didn't ge any calls from any of their mentors. Even I have called for cancelation but they are not at all responding and they are telling that I can't cancel it now because 1 month over. I'm paying 6.8k per month, I can't pay that much and it is not worth also. It's just cheating, they are just running their business. I need to cancel it immediately. I don't have any other options and even they don't...

Don't need of byjus casses...

I have cancelled the product by mail at [protected]@byjus.com, but still not getting sure that the product has been cancelled or not but my EMI is still showing active and showing that on coming 2nd of May there are going to amount.
This is really not done inspit of cancelling order I have to pay.
They are simply cheater please help me out....

Pls cancel my order many time i call the byjus but he is not positive response of my cancellation order or not solve my complain my saon name is tanmay rawat

my basic problem is time change becuase my childe not manage to this time schedule 4to 6 but my child coaching call is 3 to 5 to he is not manage this time or not take the byjus class this time or tuition center said iam not change the calls tiem pls tell me what should...

Sir,
Sales person from BYJU’S approached me on 27th February 2022 for subscription I accepted to pay in EMI option, during payment instead of EMI option I paid full amount through credit card then the sales person told me that the paid amount will be refunded; pay through EMI option and his senior manager also mailed me the order will be cancelled and refunded. Then I paid through EMI option. But the sales person instead of cancelling...

I purchased the trial pack for one month BYJU's study program for online basis which was costing INR 5, 000 (full refundable) on December 17, 2021. They assured that in case the study program is not continued by the purchaser, the amount would be refunded in full. The class started from December 29, 2021 after the consumables (on full-refundable and returnable basis). After that, I called them on January 22, 2022 to inform them that I wish...

Two sales person as mentioned above 1 Sumona Moharar - sumana.[protected]@byjus.com([protected]) 2 Utsab Majumder - utsav.[protected]@byjus.com([protected]) from Byjus team has come to my house and after giving the demo they forcefully registered me into their account by subscribing 160000 leans from my Bajaj finance account. They confirmed this is simply registration and can be cancelled at any time. I requested for 1 day time to review but then...

I have purchased BYJUS course for class 9th and 10th combo after getting a call from BYJUS sales team she represented her from aakash-BYJUS.since my child was already Doing his class 8th study with aakash so I purchased the course. But at the time of payment I was having doubt that it is not aakash-BYJUS because every where only BYJUS was mentioned during our communication and payment link also. I call the sales team but she assured me it's...

I paid rs 10000 to byjus for ukg to 3 class as advance amount but due to some condition i am unable to pay more. I have already told the same to byjus. At the time of admission they assure me on case i want refund they refund me the amount but it has been already 15 days i regularly send them mail for refund but not getting the same....

I want to cancel my Son enrollment but I am getting any response from the byjus they are actually torturing us...

Dear Sir,
After so many discussions with point of contact(i cannot tell the name), i agreed to take admission for my son for grade 7th.CBSE. We paid the fee after listening to false promises about timing of the classes, batches etc.

Later point of contact told us to contact mentor by giving a number. We spoke to her and agreed for 7pm class on a certain day. To our dismay and astonishments, after that everyone who calls...

About cancellation procedure nd faithless nd dishonest nd arrogant counceller nd byjus team...

I have taken byjus program for 3 yrs, the counceller had promised tat, if not satisfied, the program can b cancelled, plus he had assured he would help us in giving the videos of lkg, ukg as well, since it would b difficult to cope up with second standard at a stretch, the main prblm is their communication gap nd false assurances....

REGISTRATION NUMBER [[protected]] registration name {RICHA PAL}
SIR please send refundig and cancellation detail . Am not received any any byujs persal....

Dear Concern
I have submitted a cancellation request in byju's and my my order Id - P1-SS03-[protected]. They said that my cancellation is in progress and would get a call from byju's soon. I have not received the call or any messages from them. I want to make sure that my product is cancelled. IIFL loan department is disturbing me by calling me daily for emi. Please help me. Now i don't want above product because no body will...

Hi Team,

Even after so many reminders, calls and mails, this case is still pending
for the last 2 weeks approx.

It was discussed with Disha on call, and was assured that the amount of
16000/- will be refunded in 2-3 days but it has not yet happened.

As a last option, again I am dropping this mail to you as a reminder on
this issue.

Can I have some update...

Dear Avanse and Byjus,

I have stop taking your services as my son is failed in class 11, please cancel my monthly EMI of Rs 9417 with immediate effect.

I already have pay your more for just one year of your services, kindly refund me already paid amount(last three EMI).

Student name : Madhur Samvatsar
Class 11 and 12

Regards
Makrand Samvatsar...

I want to cancel my byjus premium subscription before my trial period ends, it's 14 th day today and no support has been received, everytime I call their consumer support they keep me wait, now they just play the tune, moreover they cut the call in between. Even I have recorded the calls.
I want to cancel my plans asap, I will not pay any amount if my trial period goes over
Reach me asap, [protected]
[protected]@gmail.com...