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BYJU's Complaints & Reviews

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Last updated May 6, 2024
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BYJU's Head Office Address

2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India
560029

BYJU's reviews & complaints page 74

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H
HV Nagendra
from Bellary, Karnataka
Dec 8, 2021
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Cancellation of Byju's subscription

Address:Banglore Karnataka

Dear Sir HV Nagendra have the Byjus to cancel my subscription as the representative will say cooly don't worry sir we will cancel the subscription i[censored] not satisfied the Byjus i have applied for the cancellation of Byjus because of lack o[censored]nderstanding of student ass agap of one and half year due COVID and also loss of crop due to heavy rains in Bellary Karnataka over flooding of riverlet as I am a small farmer belonging to a trible caste...
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R
R0geris
from Vijayanagara, Karnataka
Dec 7, 2021
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Cancellation Of My JEE/NEET 11th & 12th course

Address:IBC Internal Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka 560029

My Name is Rohan.s.Badiger I am here to file a complaint on Byjus Think & Learning Course. Its been 11 months now that i have this useless course because i have taken this course when i was in 10th std. But after my 10th completion i decide to NOT go for 11th and 12th
PCMB because i am weak in science and maths & thats why I took diploma in Computer Science and its been 3 months now that i have choosen & doing diploma and my 1st semster...
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C
Chandra0207
from Bengaluru, Karnataka
Dec 7, 2021
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Not refund

I m cancel my product in Oct 2021 but date I m not getting my refund please help me...
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S
SaumyaJ
from Ratlam, Madhya Pradesh
Dec 7, 2021
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Refund not received

Address:Bangalore Karnataka

I have returned the package to the Byjus at Bangalore but it's 20 days and I haven't received any call regarding this matter. Also on placing n calls and writing mails, the response is zero. This is terrible and I want my refund back asap.kindly help me out with the same....
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S
Sarvesh Anitha
Dec 7, 2021
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Byju's early learning

Dear concern,
I had requested for the cancellation of byju's but they rejected my request.It is not useful as the counsellor said and the tab provided is draining the battery charge fastly even if it is not in use.So kindly cancel the invoice and the capital float loan of Rs 53000.
Please help us....
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V
vamshikrishna8
from nizamabad, Andhra Pradesh
Dec 7, 2021
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Cancellation and Refund from byju's

Address:BYJUS
Website:www.byjus.com

I have bought the BYjus product for my child, as my child is not showing interest i have placed for cancellation, but they are initiating the cancellation process. even after multiple time calling they are requesting to retain or wait for 03/05 days like that they are answering. Not at all giving proper response to cancel the product....
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Swastik Subhalaxmi Jena
from Jagatsinghpur, Odisha
Dec 7, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
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Byju course

Address:Ommtraders jayabada Jagatsinghpur
Website:Byju

Sir I want to cancel byju course . my daughter's 6th month is going on but we both are not satisfied with the product.They have said that all will be live classes but it's not true all are recorded videos.They have also said that we can revise any chapter when you want but it is also wrong we cannot revise any chapter when we want. When my daughter asked her mentor she replied that you cannot see the recorded videos of live class again. If...
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A
Ahsan0786
from Allahabad, Uttar Pradesh
Dec 6, 2021
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For return and cancellation

Address:IBC knowledge par t D/41 . Bannerghatta.Near bhavani SG palya Bengaluru Karnataka
Website:www.byjus.com

Please refund my money . I have taken trial and it was good .but I not want to cancel this subscription because my elder brother was came to home due to money and financial problems . I have so much money and financial problems please return it and refund the amount so thas why I want to cancel Student name -Ahsan Ali Mobile number-[protected]/[protected] I want to cancel subscription and want refund. They did not call me only say cancellation...
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A
Asim2021
from Lucknow, Uttar Pradesh
Dec 6, 2021
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BYJU's Not Entertaining Cancellation Request

Address:Lucknow

Student Name : Syed Mohd Laraib
Receipt No-TNL[protected]

I had bought Byju's subscription for my son "Syed Mohd Laraib" for 3 years for RS 55000/- on assurance from Byju's Executive "Mr. Masoom Akhtar" who visited our home to demo the class that If student do not find it comfortable or have problem in understanding the classes, they can cancel the subscription within 15 days and company would refund the full amount.br...
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M
meenakshi77777
Dec 6, 2021
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Cancel the byju's product and deduction

Address:Saraswati hospital, Fowara chowk,gohana ,district-sonipat 131301, Saraswati hospital

I was purchased the product 4 months back but their system and management is horrible. My child grades are decreasing.I send the mail for byjus support team for refunding the amount but one of the person ms swapna contact but she told refund is not possible because already two months is over but i am paying 2500 per month emi. Now i don't want above product . They are cheater. Please cancelle the application and refuno the amount....
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J
Jitenderbhakri
Dec 6, 2021
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Overpayment reimbursement

I bought byju in the month of April and EMI was set to be deducted from June onwards however on 25 may i had paid the full amount via credit card. And journey started here of such poor services they offered.

The EMI which supposedly stop, continously deducted for june, July and August, after long struggle somehow I make the LOAN to be cancelled.

Now the story take further turn.. From September onwards I am request...
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A
Aamir Hussain Tantray
from Srinagar, Jammu and Kashmir
Dec 4, 2021
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I am complaining about IAS tablet course from byju's

Address:Bangalore

My name is Aamir Hussain Tantray I have purchased IAS tablet course from byju's and I received my tablet today on 4 dec. and I have told them earlier I don't want this course but they kept insisting that atleast try once we have a 15 day return policy like something I have paid also a sum of 16000 to byju's. I am putting an complaint so that I can get my money back......
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R
revanthks
Dec 3, 2021
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Cancel classes

Address:BANGALORE

Sir
we have purchased byju's classes paying 10000 and 89000 as emi for one year
but now we unable to continue pl refund amt...
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5
513210243
Dec 3, 2021
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Not cancelling course and not refunding amount

I took admission in Byju for my daughter course. I was told that they will give me 15 days free look in period if I don't find the course ok in the month of November 21.
Owing to job loss I mailed them to kindly cancel the course within 5days from the date of commencement of the course and also complained it to the customer service. But one month has passed now and they have not done the cancellation process and not refunded the amount.br...
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D
Dipj099
from Guwahati, Assam
Dec 2, 2021
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Registration cancellation

Address:House no-109(a) Trinayan Nagar krishnapur, Near AG office beltola guwahati assam 781029

Due to financial problems I want to cancel my 5 years premium registration link through IIFL finance on emi basis, but they refuse to cancel my registration and they not help me...
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T
Tariq. Anwar
Dec 2, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
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Fraud with me by Byjus

Address:K block Gali no. 19 House no. 338 sunday bazar sangam vihar

Sir stop my emi by byjus i return all product to byjus. I call many time byjus cotomer care but they are not solve my problem and not responding any query....
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T
Tariq. Anwar
Dec 2, 2021
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Fraud with me by Byjus

Address:K block Gali no. 19 House no. 338 sunday bazar sangam vihar

Byjus se Neelakshi mame humse milne ayi thi. Unhone hume three year ka plan samjhaya ki apko Rs 56000, 3 year me emi se paid karna hoga mai agree ho gya but some day after i receive msg your emi is 12 month and amount Rs.4853 sir i am not paid a big amount in per month. I call many time byjus cotomer care but they are not solve my problem i return all product to byjus. My first emi date is 1st Dec. 21
So i request to please stop my...
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H
HV Nagendra
from Bellary, Karnataka
Dec 2, 2021
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Cancellation of byju's subscription

Address:Bangalore

Dear Sir I have taken a 3 years course for my daughter of class II, from BYJU's. Initially, I have deposited Rs. 5000/- and received the course material for class 4thh ihave subscribed on 5th november onb30th november i mailed them for cancellation
Now, I am facing financial difficulties and will not be able to pay such a huge amount on a regular basis.
I have called them and also mailed to stop the course at class 4 and asked...
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Papitha shanmugam
from Noida, Uttar Pradesh
Dec 1, 2021
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Delay on cancellation process

Website:Byjus

Hi Team,
As per Byjus cancellation policy I have raised for cancelling my order before 15 days...multiple ppl are calling me but nothing is progressed yet... delaying a lot....
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K
Karthiga Manikandan
from Noida, Uttar Pradesh
Dec 1, 2021
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Physics, chemistry and biology

Byjus is not functioning properly and they cheated me by saying me about their false statement and we are cheated. There is no proper guidance, not teaching properly they are not asking my query, etc. I am from a poor family and we are not able to pay my monthly emi amount but my parents struggled to pay those amount. So I need a refund from byjus company....
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