BYJU's Complaints & Reviews

Byjus consultant tell me the payment is refunded but not refund my payment...

We subscribed the 2 yr class 9 and 10th package in Oct-Nov 2020. We were promised a different subscription by the tutor/mentor would sold us the package and were eventually offered something else. So through oct- Feb 2021 we were continually speaking to 5 different tutors and customer support executives (Muralikrishnan ramesh, Priyadarshani, Gideon Raj, Nikhila, Agalya etc) - we had to reach out to finally move to a subscription that was...

Hello sir,

I have purchased one Course from BYJUS in September 2021 and within due time I had submitted cancellation request on 29.09.21 but so far no response. Many times called to BYJUS +91-[protected] and his representative and BYJUS sales head.

Contact number: [protected]

BYJUS finance team IIFL frequently calling and giving me threat. In my SBI account due to insufficient balance EMI bounce...

Byju's not refunding amount, requested cancellation with in a week time of receiving kit.
I took BYJU's course for my daughter for 2nd class, The educational consultant who sold me this package promised me, if there is any problem, i can request cancellation with in 15 days of receiving kit,

I dropped email for cancelled with in 10 days of receiving the kit.

but I am continuously sending emails and same...

I purchased a course in byjus for my upsc preparation they said mentors will be assigned for me to clear all my doubts whenever I want but no such mentors have been assigned till now and when I requested for call back to clear my doubts they are saying you can do Google search.
I am completely dissatisfied with the course and it is not worth for the money, I humbly request for the cancelation...

Please just cancel and help me refund all the money
I can't pay money anymore...

Its just a request. You are charging more amount for neet preparing students compaired to other online coachings. But not doing anything for assessing the progress of the students. Other institutions conduct tests regularly and monitor their students' progress. I want to cancel my subscription. Why don't you club these neet preparing students with Akash. They are doing their neet coaching classes in a better way...

I bought byju's a month ago, and I want to cancel it because being from a middle class family the emi loan is causing us a lot of trouble with my classes also going on, so I emailed the cancellation /refund email of byju's they responded us and we had a phone call with the mentor they told us they will call after 4 days but still they haven't and we are also trying to reach the counsellor who bought us the product but he is not recieving...

आम्ही बायज्युस 11 वी आणि 12 वी साठी चा कोर्स घेतला होता चार महिन्यापूर्वी पण आत्ता फायनान्शिअल इशू असल्यामुळे आम्हाला तो कोर्स बंद करावयाचा आहे पण बाय ज्यूस ला बऱ्याच वेळा...

Rude behaviour of the customer support executive creating lot of mental disturbance. I requested executive on her mobile number [protected] [protected] that the EMI for Nov 2021 will be delayed by 20 days. But ECS has been triggered twice, lead to deduction of Rs.1180 from bank account.
The mental harassment is made me so disturbed. Kindly help me to get back my lost amount of Rs 1180...

I purchased a tablet program from byjus before 2 months. Now I am not able to understand the lecturing part. My time is wasting. So I mailed byjus for cancellation and refund of my money. Now they are telling they can't cancel and refund my money.only one subject teaching is good, other subjects teaching are not good.i am not able to understand.Why should I pay my money as EMI, if I am not getting any use from that program. Respected committee,...

I've taken Byjus for my two kids who are in 6th and 8th paying around Rs.74000. but now my 6th grade is not able to access Premium app, from this year. 5 months over, but no resolution. Mentor also not responding. Horrible support....

Byjus team contacted and insisted to commit for the course on the spot. They processed the loan formalities within hours. They promised to lock after the child's education online and contact for every week and also Conduct test and give feedback. They said that they have a continuous interaction and supervision by alloting mentor to each student. But this was not at all practiced. They gave tab and study material for class 10th and 9th without...

Could you stop calling me just to ###? the most annoying company ever!
agree with the fact that you are just interested in our money and not us being "ToPpErS"...

I bought one year program for Rs 23000/- and and deposit 10000/- and rest of the amount was on Emi. I had been promised that if You are not find product use full then you will return with in 15 days. I received product on 5th of July 2021 and 14th of July 2021. And i ask for create return on 15th of July and 17th of July 2021 but form that day they are cheating me first by saying that it will take 1 week to process then they started saying...

Please delete Jyoti Simar account and cancel loan account...

Please Jyoti Simar account delete
Loan cancilation and account delete... this is not useful for small children., . this is made for ...who's are
already PHD in computer science...

Some days ago i buy your coure for 1 month trail. still i am not intrusting it due to major language problem. many times your teachers and costumer no calls are their i complain about this problem but they had not solve this so i humble request to you please exchange this tablet and book to our Rs15000 my contect no is [protected] Thank you...

Please delete Jyoti Simar account and
do not send massage...

Please delete Jyoti Simar account...