BYJU's Complaints & Reviews

Dear sir,

I have been continuously mailing Aniket Tripathi for the last one month to cancel the course but no hearing is being received.

I had made a humble request to you that I have not been able to pay school fees for six months now, you are check in Pandit Deen Dayal Upadhyay School.

Can you find out that I am unable to pay the fees of byjus, I have deposited Rs 5000 +6667 = 11667 with
your child for the course.not ready to And he has not attended a single class, so you can deduct
whatever you want from my deposited money.Return it and get your tabs and books back.

Anyway, your consular (Abhijit Gupta) has cheated me by not telling me the right thing before and
calling me constantly.Still did not answer any phone.

Please cancel the course and get my deposited money back. I will have great favor.

Hi All,

I have taken a 3 years course for my son of class UKG, from BYJU's. Initially, I have deposited Rs. 5000/- on 28th Nov 21 and received the course material for class UKG on 3rd Dec 21.
I have approached their senior Education counselor Arumugam on 10th Dec 21 and told them to cancel the course subscription. Due to my son not showing interest in this app to use,
Requesting to recollect the materials received on 3rd Dec 21 and refunding the deposited amount Rs.5000/- and stop the EMI option ASAP.
Kindly suggest & guide in this matter if anything is missed.

17 Dec 21

Not yet received any cancellation process details from Byjus end. FYI, already we are waiting for a week. Please do the needful for the cancellation process before EOD and share the status of my request ASAP.
Please Note deactivate my EMI option asap. i have requested to Arumugam on 10th Dec 21 and requested to unsubscribe the 3 years byjus package and deactivate my auto-debit EMI too from your end.

Some keys are not working like on off . Battery is working for a short period. There is no battery backup. Most probably time tab gone on hang mode.

Hello maine lkg k liye byjus se subscription liya tha or product rcv hone k 5 days baad hi maine rtrun rquest ki coz mera baccha uss cheez k liye bhut chota hai he is just 3 yrs old jab home session hua tha maine tb hi mana kiya tha but they told m ki ap lijiye apka baccha aagey rhega nd all or agr apko samjh na aaaye toh rtrun kr lijiyega and all thn I didn't found ki meri money worth h iske k liye
Than 15 days tk mijhy manuplate kr rhe h ki cancellation process m h nd all aage apko call ayega 15 min m but call ni aata...
I found it fraud that they make fake promise

One educational councellor visited our place by saying that delhi govt school student who passed 10th board examination with 80% marks, your child has selected for scholarship then my child has received scholarship. Despite repeatedly asking sum time to decide, he putted us on so much pressure that give me registration amt of 15000 otherwise scholarship will be over as soon as he moves out from our house.
We were repeatedly call and told that your children have got scholarship, then they didn't told that it is from Byju's, after consulting at home, at last we were told that it is from Byju's. My child not interested in Byju paid programme.
Byju classes is boring and teaching style too bad .
When I took this 2 months back and i did byju may complaint during refund period within 15 days but no response.Please refund me my money and Byju take back your product will you please.
When We Call For Refund But The Loan Amount can be reduced whenever Call We Forced Your Loan Amount Will Be reduced But Refund Will Not Be able, First Our Loan Amount Was Rs.73, 000, Rs.To Rs.58, 000.And whenever we call for refund, the call is forwarded. We are getting daily calls that EMI is being paid and money is being deducted from our bank account.
Doing business in the name of Education and fraud along with the people.

My course - jee/neet
Please help me
I am not able to pay emi money .
Please solve my problem problem and give solution .
My contact number registered with Byju .- [protected]

Dear Byju's
I have Tried many times for the Cancel Course but no one provides a proper solution. They always say "I will receive another call for cancellation" but I haven't received any call for cancellation. I have requested at buju's website but no resolution I have received yet, Please tell me what is the status of my cancellation request .
I am Not satisfied with the course due to the English Language, My kids and my Family are not familiar with English. My family is traditional/Desi/Hindi Family knows only the Local Hindi language. Do please cancel my course.

Kindly cancel my course.
Thank you


My Kids Name- Khadija Ansari
Father Name- Mohammed Shakir
Contact no- [protected], [protected]
Last received Request ID: 25664286

I bought three years package from byjus by negotiating the amount to 30K... But when I see my credit card statement the amount deducting counts to 40K for speculated tenure. So they are looting customers with fake promise.

I naveen had taken a subscription of byju's 2 year neet/jee, told the marketing person within the allowed period that i do not want to continue, still he kept convincing us, and later is not picking the calls also. When called from another number, he picked and said you will have to talk to mentor.

Byju's wants a 16 year old to understand it cancellation amd refund policy which the marketing person did not explain

i request byju to be considerate and please cancel my subscription. My father is not in a position to pay the fees.

Dear Team,
I, anurudh Singh Rathore father of Vivaan & Vihaan singh i residing at Sanghvi paradise Baramati 412103 Maharashtra),

I made the payment on 31st Oct-21 and I received the tablets on 09th Nov-2021 and on 13th Nov-21 raised the request for cancellation of the service.

I sent multiple emails and made multiple reminders till now my issue is not resolved.

Whatever the information you require, send me the mail.

I request you to send me a letter of acknowledgment for the cancellation of my subscription. If there are any further notifications, I can be contacted via email at this email address.

I hope to hear from you soon.

Kindly process my cancellation of Byjus product... My request number is 24070698

Sir I request to cancel my byjus ias course because of my financial problems I deposit 5000rs and byjus saction loan to emi please as early as possible cancel my byjus course refund amount sir.

Sir, my .Name pnvvssaikumar please cancel my byjus ias course and I deposit 5000rs and EMI FOR loan please cancel my loan amount refund amount cancelation my course, I didn't receive the tablet and study material from byjus, because of I face Some financial problems and unfortunately unstudy period of time.l pease as early as possible sir

Sir I request to cancel my byjus course order because I face Some financial problems . I cannot receive the tablet and study material . please as early as possible my problem solving sir

I took JEE course. I was unable to attend the classes properly from day 1 only. After I was given the mentor's number I tried contacting her regarding the same issue. She was unable to solve the issue and it was transferred to the technical department. They were also unable to solve the problem. So from day 3 only I tried contacting the team regarding refund of the course fee. And now I am getting no information regarding the refund. Although I tried reaching them about 10-15 times a day I got no response from their side. I don't even like the course . Make the refund at the earliest orelse we'll have to take legal action.

Hi,
My son studying in 5th grade. I have joined him in byjus tab with emi payment class. Teachers not taking care and not checking with student so I informed consultant to cancel at beginning but he asked to check for a month and told tutor to check, they checked by calling at weekend for 3 weeks but after that they not respond. So I informed him to cancel class, after that he not attend call then I sent mail to cancellation. But no byjus told as they will take care of class but I don't want to continue again. After that no response from them. But the emi payment banker call and asked to pay money, I told as going to cancel but they says as you want to pay this month and you can chance before start of next month. So I paid that month and again requested to cancel but no response and a month passed now that emi banker says you got 35, 000 from us how can you not pay the emi and shouts in a bad manner.

We given documents for payment to byjus they not informed as that lent money from other and we want to pay to them. They totally misused.

Before joining they told as for every month beginning you will receive a call to conformation to debit amount from your account, if you not wish to have a class for a month then we dont debit. But I have not received call like that only they as why you not maintaining balance pay money soon.

I am having financial issue and not satisfied with coaching. So I don't want to continue byjus. Please take action and send me cancellation approval. They are cheating,
I don't want to continue emi. I have already paid 10, 000. Please help on solving the issue.

One educational councellor visited our place by saying that delhi govt school student who passed 10th board examination with 80% marks, your child has selected for scholarship then my child has received scholarship. Despite repeatedly asking sum time to decide, he putted us on so much pressure that give me registration amt of 15000 otherwise scholarship will be over as soon as he moves out from our house.
We were repeatedly call and told that your children have got scholarship, then they didn't told that it is from Byju's, after consulting at home, at last we were told that it is from Byju's. My child not interested in Byju paid programme.
Byju classes is boring and teaching style too bad .
When I took this 2 months back and i did byju may complaint during refund period within 15 days but no response.Please refund me my money and Byju take back your product will you please.
When We Call For Refund But The Loan Amount can be reduced whenever Call We Forced Your Loan Amount Will Be reduced But Refund Will Not Be able, First Our Loan Amount Was Rs.73, 000, Rs.To Rs.58, 000.And whenever we call for refund, the call is forwarded. We are getting daily calls that EMI is being paid and money is being deducted from our bank account.
Doing business in the name of Byju Education and fraud along with the people.

Please help me
I am not able to give emi money .
Please solve my problem problem and give solution .
My contact number registered with Byju .- [protected]

One educational councellor visited our place by saying that delhi govt school student who passed 10th board examination with 80% marks, your child has selected for scholarship then my child has received scholarship. Despite repeatedly asking sum time to decide, he putted us on so much pressure that give me registration amt of 15000 otherwise scholarship will be over as soon as he moves out from our house.
We were repeatedly call and told that your children have got scholarship, then they didn't told that it is from Byju's, after consulting at home, at last we were told that it is from Byju's.
i took this 2 months back and i did byju may complaint during refund period within 15 days but no response.Please refund me my money and Byju take back your product will you please.
When We Call For Refund But The Loan Amount can be reduced whenever Call We Forced Your Loan Amount Will Be reduced But Refund Will Not Be able, First Our Loan Amount Was Rs.73, 000, Rs.To Rs.58, 000.And whenever we call for refund, the call is forwarded. We are getting daily calls that EMI is being paid and money is being deducted from our bank account.
Doing business in the name of Byju Education and fraud along with the people.

Please help me
I am not able to give emi money .
Please solve my problem problem and give solution .

Dear sir,
My name is Bipinaraj B. I currently taking ias tablet mode coaching in byjus learning app. But due to some extreme financial conditions im unable to continue. In the last 3 months also im unable to attend the classes but my fees is auto debit so it's a waste of time and money for me. And also one of my family member have cancer we need to start her treatment so the financial condition is not good so im moving to discontinue my coaching to support my family. That time i approach the byjus team for the cancellation but the did not accept my request and also force us to pay the fees how can i compel my mother to pay the fees in this bad condition. So this this my humble request for the cancellation and refund.

Hi I have raise complaint against I'd 3049472 on dt[protected] but till date I have not received any feedback from Byjus. Byjus neglect to us.

I have delivered the package to your Bangalore centre and it's been 23days but you haven't contacted me about it. This is terrible. Please see to the matter and solve it asap.