BYJU's Complaints & Reviews

Sir, my .Name pnvvssaikumar please cancel my byjus ias course and I deposit 5000rs and EMI FOR loan please cancel my loan amount refund amount cancelation my course, I didn't receive the tablet and study material from byjus, because of I face Some financial problems and unfortunately unstudy period of time.l pease as early as possible sir

Sir I request to cancel my byjus course order because I face Some financial problems . I cannot receive the tablet and study material . please as early as possible my problem solving sir

I took JEE course. I was unable to attend the classes properly from day 1 only. After I was given the mentor's number I tried contacting her regarding the same issue. She was unable to solve the issue and it was transferred to the technical department. They were also unable to solve the problem. So from day 3 only I tried contacting the team regarding refund of the course fee. And now I am getting no information regarding the refund. Although I tried reaching them about 10-15 times a day I got no response from their side. I don't even like the course . Make the refund at the earliest orelse we'll have to take legal action.

Hi,
My son studying in 5th grade. I have joined him in byjus tab with emi payment class. Teachers not taking care and not checking with student so I informed consultant to cancel at beginning but he asked to check for a month and told tutor to check, they checked by calling at weekend for 3 weeks but after that they not respond. So I informed him to cancel class, after that he not attend call then I sent mail to cancellation. But no byjus told as they will take care of class but I don't want to continue again. After that no response from them. But the emi payment banker call and asked to pay money, I told as going to cancel but they says as you want to pay this month and you can chance before start of next month. So I paid that month and again requested to cancel but no response and a month passed now that emi banker says you got 35, 000 from us how can you not pay the emi and shouts in a bad manner.

We given documents for payment to byjus they not informed as that lent money from other and we want to pay to them. They totally misused.

Before joining they told as for every month beginning you will receive a call to conformation to debit amount from your account, if you not wish to have a class for a month then we dont debit. But I have not received call like that only they as why you not maintaining balance pay money soon.

I am having financial issue and not satisfied with coaching. So I don't want to continue byjus. Please take action and send me cancellation approval. They are cheating,
I don't want to continue emi. I have already paid 10, 000. Please help on solving the issue.

One educational councellor visited our place by saying that delhi govt school student who passed 10th board examination with 80% marks, your child has selected for scholarship then my child has received scholarship. Despite repeatedly asking sum time to decide, he putted us on so much pressure that give me registration amt of 15000 otherwise scholarship will be over as soon as he moves out from our house.
We were repeatedly call and told that your children have got scholarship, then they didn't told that it is from Byju's, after consulting at home, at last we were told that it is from Byju's. My child not interested in Byju paid programme.
Byju classes is boring and teaching style too bad .
When I took this 2 months back and i did byju may complaint during refund period within 15 days but no response.Please refund me my money and Byju take back your product will you please.
When We Call For Refund But The Loan Amount can be reduced whenever Call We Forced Your Loan Amount Will Be reduced But Refund Will Not Be able, First Our Loan Amount Was Rs.73, 000, Rs.To Rs.58, 000.And whenever we call for refund, the call is forwarded. We are getting daily calls that EMI is being paid and money is being deducted from our bank account.
Doing business in the name of Byju Education and fraud along with the people.

Please help me
I am not able to give emi money .
Please solve my problem problem and give solution .
My contact number registered with Byju .- [protected]

One educational councellor visited our place by saying that delhi govt school student who passed 10th board examination with 80% marks, your child has selected for scholarship then my child has received scholarship. Despite repeatedly asking sum time to decide, he putted us on so much pressure that give me registration amt of 15000 otherwise scholarship will be over as soon as he moves out from our house.
We were repeatedly call and told that your children have got scholarship, then they didn't told that it is from Byju's, after consulting at home, at last we were told that it is from Byju's.
i took this 2 months back and i did byju may complaint during refund period within 15 days but no response.Please refund me my money and Byju take back your product will you please.
When We Call For Refund But The Loan Amount can be reduced whenever Call We Forced Your Loan Amount Will Be reduced But Refund Will Not Be able, First Our Loan Amount Was Rs.73, 000, Rs.To Rs.58, 000.And whenever we call for refund, the call is forwarded. We are getting daily calls that EMI is being paid and money is being deducted from our bank account.
Doing business in the name of Byju Education and fraud along with the people.

Please help me
I am not able to give emi money .
Please solve my problem problem and give solution .

Dear sir,
My name is Bipinaraj B. I currently taking ias tablet mode coaching in byjus learning app. But due to some extreme financial conditions im unable to continue. In the last 3 months also im unable to attend the classes but my fees is auto debit so it's a waste of time and money for me. And also one of my family member have cancer we need to start her treatment so the financial condition is not good so im moving to discontinue my coaching to support my family. That time i approach the byjus team for the cancellation but the did not accept my request and also force us to pay the fees how can i compel my mother to pay the fees in this bad condition. So this this my humble request for the cancellation and refund.

Hi I have raise complaint against I'd 3049472 on dt[protected] but till date I have not received any feedback from Byjus. Byjus neglect to us.

I have delivered the package to your Bangalore centre and it's been 23days but you haven't contacted me about it. This is terrible. Please see to the matter and solve it asap.

I have taken Byju's IAS course by paying a downpayment of 5000/- on[protected] and due to financial issues i requested for cancellation of my course on[protected]. At that day they called me and asked for the reason and said that your request is placed, and asked to wait for 7 to 10 days and give them a callback. I have been calling from from the 10th day i.e.,[protected]. When ever i call them they used to say that my request is under process and they will arrange me a call back and they never called me back after that 10th day i.e.,[protected] till today.please solve my issue and help me from getting some more deep into this financial crises.

We enrolled our ward into byjus tablet course for NEET towards the end of October when a sales person came our house. We got the tablet along with se card a week later. But they sent IIT JEE sd card and we got it replaced with right card after many follow ups but even after receiving it, they didn't provide the pin for activation. Despite our constant requests they slept on it and didn't activate the card. When our precious time and efforts were getting wasted, we realised it was a wrong decision to have enrolled into this course and decided to join our ward in Aakash institute and told them we would cancel the product as we didn't have the money to pay for both. They said they would consider it and after a week when we called to check status they've asked about it again as if it was not told a week before. We kept continuously calling them but the mentor keeps telling they would consider it while others tell that cancellation couldn't be done. Since two days they've been trying to deduct money from our account forcefully despite the fact that we've not watched a single video of theirs as the pin was still not provided. The mental pressure that this company puts on parents is extreme. Please, provide solution to this. We feel trapped and regret joining their program.

I have brought byjus learning kit to my son on 26 sept 2021, the counseller compelled us to buy. So after paying 5000, my son didn't understand the videos, he told its very difficult. So we asked to the counseller to return. According to byjus return policy, there is 15 days free trial, so we asked after the 7th day of buying. Counseller told he will arrange to return, but the 15 day of free trial has been finished. He didn't respond us. Then we talked to byjus support they told we didn't apply for return. The counseller made us fool . Then we called daily to all byjus service, but they they gave a irrelevant reply. After November, the amount was deducted from our bank, we were shocked, the counseller told they will not deduct money. All lies.. The whole month we called to bank, byjus support but no use. Counseller had blocked me. Now December message was that the amount was going to deducted. We called byjus cancellation team, till now they were simply telling "call tomorrow".

We have told before 15days of free trial, but money was deducted monthly. Kindly ask to cut the auto debit and ask them to take return.

Dear Sir HV Nagendra have the Byjus to cancel my subscription as the representative will say cooly don't worry sir we will cancel the subscription i[censored] not satisfied the Byjus i have applied for the cancellation of Byjus because of lack o[censored]nderstanding of student ass agap of one and half year due COVID and also loss of crop due to heavy rains in Bellary Karnataka over flooding of riverlet as I am a small farmer belonging to a trible caste we suffer alot no reply from Byjus customer care nor from Avanse finance company Sir kindly get me out of this Hell than you Sir yours sincerely HV Nagendra Bellary Karnataka

My Name is Rohan.s.Badiger I am here to file a complaint on Byjus Think & Learning Course. Its been 11 months now that i have this useless course because i have taken this course when i was in 10th std. But after my 10th completion i decide to NOT go for 11th and 12th
PCMB because i am weak in science and maths & thats why I took diploma in Computer Science and its been 3 months now that i have choosen & doing diploma and my 1st semster internal exams also overed now ! I am trying to cancel my byjus course from the last 11 months after my 10th standard overed ! and still no respones from the byjus !
I have called the byjus helpline team and asked them to cancel my byjus course but they didnt do it and also i have mailed them about my cancellation but still no response from byjus yet to be discovered. and please i and my family members just want t cancellation of this useless course ! And I am telling you byjus ! I never used any of the product given by byjus after my 10th overed. including the tablet and those SD-cards prerecorded videos and never attended the online classes of JEE/NEET 11th and 12th classes. you can check the history of me NOT using your product ! Please After all of this I just want to cancel my course.
Just Tell ME what is the use of this useless course when i am not doing it !? Our Money is being taken out every month (11330RS)
but i am not at all using this byjus course and its app !
Please Cancel My Course Immediately ! or else i will take Legal Actions against you I have to take this to Social Media too and Tell the people how you scam us in the name of education !

Thank You

I m cancel my product in Oct 2021 but date I m not getting my refund please help me

I have returned the package to the Byjus at Bangalore but it's 20 days and I haven't received any call regarding this matter. Also on placing n calls and writing mails, the response is zero. This is terrible and I want my refund back asap.kindly help me out with the same.

Dear concern,
I had requested for the cancellation of byju's but they rejected my request.It is not useful as the counsellor said and the tab provided is draining the battery charge fastly even if it is not in use.So kindly cancel the invoice and the capital float loan of Rs 53000.
Please help us.

I have bought the BYjus product for my child, as my child is not showing interest i have placed for cancellation, but they are initiating the cancellation process. even after multiple time calling they are requesting to retain or wait for 03/05 days like that they are answering. Not at all giving proper response to cancel the product.

Sir I want to cancel byju course . my daughter's 6th month is going on but we both are not satisfied with the product.They have said that all will be live classes but it's not true all are recorded videos.They have also said that we can revise any chapter when you want but it is also wrong we cannot revise any chapter when we want. When my daughter asked her mentor she replied that you cannot see the recorded videos of live class again. If you have doubt you see the byju app offline videos which are also available free of cost to all students and try to clear your doubt. Due to this type of problems I am severely disappointed as my daughter cannot clear her concepts.Then what is the value of taking byju course .sir please help I want to cancel the byju course.
Name- Rashmi Ranjan Jena( father)

Please refund my money . I have taken trial and it was good .but I not want to cancel this subscription because my elder brother was came to home due to money and financial problems . I have so much money and financial problems please return it and refund the amount so thas why I want to cancel Student name -Ahsan Ali Mobile number-[protected]/[protected] I want to cancel subscription and want refund. They did not call me only say cancellation was done but I didn't recieve any cancellations .and at 2 nd of December maney will be debited from my Bajaj Finserv account as payment was done by emi Bajaj Finserv card. Please return it within 7 days.and if I doesn't recieve any cancellation massage within 24 hours then I would file a case against you .and mentor which delivers it doesn't recieve call.