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BYJU's Complaints & Reviews

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Last updated May 1, 2024
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BYJU's Head Office Address

2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India
560029

BYJU's reviews & complaints page 77

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S
Simpi Ranjana
from Patna, Bihar
Nov 6, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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Refund money

Address:Kothwali thana patna

I am not trust on byju's app because I am not able to paid emi nd I cannot paid all amount altogther so please refund my money argently...
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R
Ravitr
from Kanpur, Uttar Pradesh
Nov 5, 2021
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Byju's Byju's Academy for Refund and cancellation

Address:21 a b block panki kanpur
Website:BYJUS

After continuously approaching by Byju's personals Mr Aditya Singh Bisht and Mr Garvit Arora we had a meeting at our home where we discussed about the child education and later they offered us a scholarship program after taking a test of my child. They offered 15 days trial online education program specially, where after 15days we may decide whether we want to continue the program or not, If we do not wish to continues the program further...
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I cancel the course for unsatisfied class. Am joined the course April '21 Now days no improvement in knowledge studying not satisfied they are important money and sale the product then only our aim. We are middle class family nowadays some financial problem so am told more time cancel the course but nobody cancel the course till 3month no study plan caring nobody only theme of money and sale the product only no knowledge improvement am not...
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Uday Meesala
Nov 5, 2021
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Cancelled and refund

Customer care or mentor not respond call...
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S
Swasth Bharat
Nov 3, 2021
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Hiring druggies for ads

Address:Bangalore

Their ads features druggies of bollywood who have no association with education, learning and excellence.
This tarnishes byjus image as an educator.
Also it doesn't make any sense.
Students of Bharat don't want the bollywood druggie gunda actors as role model.
This company should keep them away of face brand doom....
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S
satyasarathi
Nov 3, 2021
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Cancellation of future payment

I am Satyasarathi Mohanty taking Byju's course for class 11th since 5-month . I am not satisfied with the Byju's service. So want to discontinue the course.
Pls cancel or stop taking payment. The loan account no-2864501

Once again requesting to cancel the deal....
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F
fazilabdul
from Mumbai, Maharashtra
Nov 2, 2021
Nov 2, 2021
This thread was updated on Nov 2, 2021
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Byju's Academy for Refund and cancellation

Address:Bangalore

While searching for online learning systems, we came across Byju's website and we got call from customer service, requested for home visit. Later, team visited home and started pressurising to enroll even though we understood that it is not suitable for kids less than 3 years. Still, they enforced to pay 5 K and place the order, if not satisfied asked to place return order within 15 days. We received kit on 1st November and realised that...
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Disha05
from Udupi, Karnataka
Nov 2, 2021
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Neet crash course

Their staff had promised me that this class would help me a lot and forced to join but this class seemed to completely useless so please stop my service and refund the money...
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S
Shriya Chauhan
Nov 1, 2021
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Cancellation of subscription made today

I applied for a 9-month course on Byju's Learning App having a discussion with Byju's Counselor. But one of its counselor called me and misleaded by offering 4-month course at the name of 9-month course. He said that the course will be valid for 9 months and sent me a fake screenshot in the mail of validity period. He made me pay full payment by making false statements and just provided a 4 month course. I don't want to continue this course,...
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H
hiteshhyderabad
Nov 1, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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Service cancellation not done and refund not processed

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru

We have applied for BYJUS children package for 3 years for my daughter -YASHVI by paying 55000/- for which they would provide us with all the study material required for it . We have received everything as told, but we were also told that there would be a mentor for the child who would keep track of the child's learning activities and would interact with the kid every 2 week's to make sure that the kid is benefiting from the course provided....
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ਅਵਿਨਾਸ਼ ਕੁਮਾਰ
Oct 31, 2021
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Loan cancellations and admission cancelled

Hi i, m manmohan sakshena. i want to raise a complaint against for byjus company . byjus client has come my home and tell about byjus course for my children . and i have also tell him i, m not interested this course he said don't worry sir just try free classes not any pay for this, and he not fill any form from byjus. and byjus client pay self amount from your side and he make loan from side without my acknowledge. so. help for cancellation...
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Chauhan Ajay Singh
from Adilabad, Andhra Pradesh
Oct 30, 2021
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Byju's for IAS tablet program I'm complaining about to cancel my subscription

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.
Website:support@BYJU’S.com

Myself Chauhan Ajay Singh I have subscribed for byjus for IAS tablet program on 30/09/21 fromthe counselor mrs :-susmitha Singh and said them to cancel my subscription on 8/10/2021 but they didn't response
properly since 8/10/2021 I'm calling to them to cancel my subscription but same as usual they are saying we will arrange a call from there cancellation team but I'm not getting any call from. Cancellation team even I have sent number...
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Chauhan Ajay Singh
from Adilabad, Andhra Pradesh
Oct 30, 2021
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Byju's for IAS tablet program I'm complaining about to cancel my subscription

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

Myself Chauhan Ajay Singh I have subscribed for byjus for IAS tablet program on 30/09/21 from the counselor mrs :-susmitha Singh and said them to cancel my subscription on 8/10/2021 but they didn't response
properly since 8/10/2021 I'm calling to them to cancel my subscription but same as usual they are saying we will arrange a call from there cancellation team but I'm not getting any call from. Cancellation team even I have sent...
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A
Amolgujar20
from Thane, Maharashtra
Oct 28, 2021
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Cancellation of admission

I have ask byju's to cancel my son's addmission according there policy I have given them mail within 15 days so I have done that but they have not taken any steps for solving problem. They are Just calling wasting my time and purposely delaying the work...
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R
Ravi kempan
Oct 27, 2021
Oct 27, 2021
This thread was updated on Oct 27, 2021
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Cancellation of course

Sir,
We have requested them to cancel the course because of low income but they are not cancelling . They told us that if you didn't pay the fees we will damage you sibil score....
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11 Sep 2021 Kit delivered to me. 25 Sep 2021 I have filed cancellation for refund. But till now nothing being done just talking and talking over call.

I need my money refund and cancellation of loan amount which was activated during this subscription.

Student Name: Parth Chauhan
Father: Prashant Chauhan
Email: [protected]@gmail.com
Mob:[protected]...
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M
mohitsaini_1982
from Anand, Gujarat
Oct 24, 2021
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discontinue of your product and services

Address:Flat no 191 Rohini sector 21 pocket, Savera Apartment Delhi-110086, Opposite CNG PUMP

BY JU'S team


With reference to email dt. 17.07.2021 relating to discontinuation of your Product and issue of Refund of Money amounting Rs. 5000/- paid towards the product as detailed therein a further email was received stating that our concern will be resolved .

But till date, you have not paid the money into their bank accounts .

Whereas, as per your policy, The product was discontinued...
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N
Nayaz ulla
from Pune, Maharashtra
Oct 23, 2021
Nov 29, 2021
This thread was updated on Nov 29, 2021
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Cancellation & Refund request Byjus

Address:#4/1, 2nd floor, Tower D IBC Knowledge Park, Bannerghatta Main Rd, Bengaluru, Karnataka 560029

Hello Team,

We have Purchases the Byju's plan on 03-OCT-202, and we have been promised that cancellation trail period will start from the day the product is delivered & we have used for 3 days and reached out to mentor because we have found the its not that great as promised and when we reached the sales team who have visited our resident they have started ignoring the calls and said go talk to customer support team, When...
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D
denib
Oct 23, 2021
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Byju's Fraud & Scam - Cheated the Parents

Fully scams are running by the Byjus on of the scammer arun "arun.[protected]@byjus.com ""91 [protected]" Youges ''[protected]''
cheated the money.

This is a very big fraud running by byjus and they are not responding on mail. Their license should be cancelled.
Please help me to get my money back and cancel it....
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N
Niraj Kumar Choudhary
from Jamshedpur, Jharkhand
Oct 23, 2021
Oct 23, 2021
This thread was updated on Oct 23, 2021
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Refund of Rs 53000/- not initiate while request given within 15 days easy return policy

Address:Byju's Office ,Maaple Plaza, 3rd floor, Ashok Nagar, Ranchi

Dear Sir
My self Niraj Kumar Choudhary, father of Mr. Nimish Chandra took Byju's learning Program with Lenovo Tablet and Osmo kit @ 53000/- after visit of byuju's concealer Mr. Abhay Pandey on 26th Sept. with 15 days easy return policy. i have received said kit by courier on 30th Sept. after that i have watched all kit with preloaded learning programs on provided tablet, found it is not useful for our child due to following reasons.br...
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