BYJU's Complaints & Reviews

With SRK son in drug net, he should stop being brand ambassador of byjuS...

Sorry, but I am unhappy the services provided in byjus even if I am a byjus premium user....

I want to discontinue my subscription plan for my son Chinmay Saoji as the promise made by your employee during the counselling session was not completed and now he is denying it.At the time of final payment me and my husband were agreed to take the plan only on one condition that we need live class for chinmay twice or thrice in a week and he said definitely i will arrange this for chinmay. We asked this 3 or 4 times that we need one to...

I have updated the customer care and the Mentor Mr. Umang who call me on 7th Sep 21 which is within 15 days about the cancellation of course. But no revert from Byjus. After no update from there I update the Agent Mr. Ankit on 15th Sep 21. But still no success.
Kindly give the solution on priority.
Thanks...

We start online class with trial. Actual class not start yet..byju's not response our cancellation request. They cheat people once the paid payment. Even we ask them do not return our 5000 rs. Than also not reply....

Even after saying that I'm not interested, byju's still keeps calling me everyday, this is getting extremely annoying and i will be lodging a complaint soon if byju's doesn't stop, your app is trash anyways, stop harrassing innocent people :)...

Divya Bharati - Educational counselor in Byju's. she is harassing the parents and students. she is torturing the parents and students by frequent calls....

Cancel my EMI and stop bring money from my account don't return me how much money you have already taken but cancel my EMi from now call me my registered number is[protected]

FraudFraudFraudFraudFraudFROD...

I have purchased 5 years subscription by paying 78000, on the day 2 itself we have requested for cancellation and we have received a call from Diksha where she wants to talk to my kid to confirm for cancellation.

Reference ticket number: 22737078

This is embarrassing situation I have faced today, I have told her that he cannot speak on phone. Even though wit this reason she is not accepting cancellation. br...

I want to know did we make a mistake if we have downloaded the app of Byjus. What kind of staff Byju's is hiring, is it without checking background? unprofessional people are talking rubbish to the kids and parents... is this kind of services Byju's is offering?

This is regarding the promotional calls from Byjus received on 24-Sep-2021. A person with the name of Mr. Rajeev called from number [protected]. He wanted to talk to...

We rae not satisfied with this as no improvement in kids. So would like to discontinue the service for both the kids
Order ID: SH01-SS01-[protected]
ORDER ID: SH02-SS01-[protected]...

Dear Team,

I am taking the follow for cancellations since 13.09.2021, you have clearly mentioned on cancellation policy any customer can cancel the order with in 15 days and I have cancelled the order with in 1 days.

I am chasing for refund since 13 sep 2021. If you are acknowledging the customer request with in 11 to 12 days and taking next 20 -28 days settle the refund to customer. It is not good sign for...

Dear Team,

I am taking the follow for cancellations since 13.09.2021, you have clearly mentioned on cancellation policy any customer can cancel the order with in 15 days and I have cancelled the order with in 1 days.

I am chasing for refund since 13 sep 2021. If you are acknowledging the customer request with in 11 to 12 days and taking next 20 -28 days settle the refund to customer. It is not good sign for...

I was purchased the product 3 months back, I paid 5000 rupees Initially after every month they said monthly EMI 2002 rupees am paying right now month of July 20th 2021 i emailed the customer care please discontinue this course due to my financial situations also my child not able to understand this English, also till date mentor or sales person will not contact for us there is no guidance to my child. I send the mail for byjus support team...

I have download byjus app for studying purpose i didn't found useful so i deleted the app, the byjus staff call and asked you have registered in app, i told yes, he then forcing me why did you download the app and talk harshly its not good to be a customer care or staffs...

Not to receive of my refund money....

I have return to the all products received from the byjus, like tablet and some books and byjus call to me about confirmation to receive ed the all items. But the byjus not to refund my deposit money of RS.5000.00
I given all the details of my account to send ....

Hello, I am Mahesh meena father of nandini meena.
my daughter nandini meena purchased this course 30 April and these classes start on 15 May but this all thing i don't know about this course because my daughter is mentally problem she received a course without telling me he gives a 14000 she give a friend and loan approved his friend bank. and she gives a first EMI to give a friend money and 12 July nandini friend call me and tell...

We had purchased a package for zoya bari and hayah bari for pre-medical exams in sep 2020. Wei paid rs 1, 50, 000/- for the package. Zoya was allowed to attend live classes from her tab till march this year for class 9 curriculum only. After completion of class 9 curriculum, she has not got any link for joining live classes for class 10th curriculum. I raised my concern with the persons Ashutosh Jaswal ([protected]) and Yashpal Rana ([protected],...

Support team is harassing me over the call for cancelling the byjus subscription,
Even after explaining the issues my kid is facing, the representative is telling when she is doing online classes why can't my kid do byjus sessions online, she is enforcing us to continue the subscription even if we are not interested....