BYJU's Complaints & Reviews

I have taken the course for my kids 2nd and 6th class and paid full payment for all courses. But when I read the review of byju course found very worst so I cancel the order by sending the mail to [protected]@byjus.com and received the reference no 22403320 on date 13.09.2021. but I am not received my refund. Received only call for continue the course only.

I am not interested in course I clearly denied for course.
br...

Dear sir/madam,

Sir i had paid an amount of 5000 on 22 august and 3000 on 24 aug to byjus's to join live classes . First payment was done by transaction id [protected] and second payment was done by transaction id [protected] .As byjus counsellor is not able to join live classes of my child as want my money refunded as soon as possible. I had complaining to byjus's team from 1 month but I'm not getting no proper...

Sir,
I request you that I do not want to continue with byjuslearning programme. Initially, I told us that I have to pay Rs 1250/ per month for the the course can not pay the same time.But I have economic conditions very bad.Sir we are not in a condition to pay as of now.when I said to him, that I requested to take the course. But Mrs.Shreyashi Dey pressurized, forced us to agree for verification and to do the verification frist then...

I downloaded the app to register for KBC. we got option to register only for one day on 10th Sept and that day we gave quiz twice after that on 11th Sept we didn't get the quiz option active. After that i started getting calls that i have downloaded the app and saw few videos so if i want to buy course for my child. i told them i am not interested in buying any course, videos are nice but don't want any tuition right now. after that twice...

I want to cancel this programme and surrender my byjuslearning EMI...

Hi, I have raised a complaint here and I got a call from a Fraud member Rahul Tripathi asking for my Card details and other personnel details, the phone no he called was from Byjus customer care([protected]). please beware of those fraud guys....

Hi, I have raised a complaint here and I got a call from a Fraud member Rahul Tripathi asking for my Card details and other personnel details, the phone no he called was from Byjus customer care([protected]). please beware of those fraud guys....

I have purchased Byjus product with a promise from Bijus Sales member Chanchal that there will be trial period of 15 days and if I don't like the product, all the money will be returned.

The product was for 3 years package at a cost of 66000 paid through card, as their sales team promised, no one contacted us for any verification call and when i login to the portal, i can see only one video for 8th std, and other contents...

Dear Sir,

As I Complain You since a week, please resolve immediately to close the Byjus account by name CH SHARANYA My daughter second, ,
She unable attend a class and she mentally not good memory please
and we didn't attend a class since a june'21 month and I paid EMI
till August'21
Sir Calls/SMS are coming continuously on my mobile I am unable to attend a call I am disturbing severe in my job...

We purchased a Live Classes with Two Teachers Benefit Programme from BYJU's on 8th September, 2021 and on 10th September, we cancelled the programme via email. In all the official emails from BYJU's, it was written that there is a 15 days no strings attached return policy. But now they are not replying to our emails even after repeated follow up from our end. They are not giving any confirmation of our cancellation and refund. They are pressurizing...

Dear sir/madam,

Sir i had paid an amount of 5000 on 18 august and 3000 on 24 aug to byjus's to join live classes . First payment was done by transaction id [protected] and second payment was done by transaction id [protected] .As byjus counsellor is not able to join live classes of my child as want my money refunded as soon as possible. I had complaining to byjus's team from 15 days but I'm not getting no proper...

My child not like This product....

Hi Team,

I have taken Byjus premium account [protected] and paid 77, 000/- via credit card. As sales representative confirmed that, if i am not happy with the course within 15 days, then they will cancel my account and refund the entire payment.

So i have requested to cancel my premium account on Aug 16th which is less than 15 days. However still i am not getting refund amount and around 65000/- blocked from...

Cancel our enrolment in byjus immediately. Also send cancellation confirmation to finance team.

I was forced to avail the Byjus Product educational product on 22nd May 2021 for my son, for 73000/- by paying Rs.5000/- through google pay ([protected]) and remaining through with a loan amount of Rs. 68000/- with EMI of Rs.5667/- .

Marketing Executive(“Rafik”) pushed me and psychologically manipulated my wife...

Refund my money 8000rupye I was paid in 9 August but our addmission was cancelled your support team said me your refund in 20 days after now here is one month complicated but refund process is not done....

Hi,

I took Byju's for my son 3 years back and my son was studying in CBSC board.
My son got admitted to ICSC board this year and we requested to change the SD card with ISCS curriculum 3 months back. But we did not receive any SD card even the mentor/support person assured that in 1 week.
This is going on for last 3 months that every time we call the mentor tell we would get the new SD card in 1 week and we...

This is regarding the cancellation & refund request for the payment done towards the course enrolment on BYJU'S platform.

Student name: Krishna Kashyap
Course enrolled for : 3 years course- UKG, Std I & Std II
State of the course enrolment: Bihar
Registered contact number: [protected]
Amount paid: Rs 8000 (As down payment)
Amount paid on: 01/09/2021
Debit Bank account: SBI--Anil Kumarbr...

I am not sure if this will help or make a difference. Have been having an issue with the learning module and has not been working for a month. Infomed support numerous times and has been of absolutely no use.
Finally I have come to understand that just like any other products, once its bought then expect nothing.
I seriously thought Byjus team were more professional.
Suggest others to think before purchasing....

Last year my sister had availed a scholarship from Byjus. We had taken 12 months EMI option for payment and they said if she scores more than 80% in her school which she did, we don't have to pay last 6 EMIs. They backed off later on that there's no such policy. After so much chasing around they agreed that 4 EMIs will be waived off. But still 1 more EMI was debited from my account which after complaining they refunded. We thought there this...

Tab return cancellation Chaymandi...