BYJU's Complaints & Reviews

My child not like This product....

Hi Team,

I have taken Byjus premium account [protected] and paid 77, 000/- via credit card. As sales representative confirmed that, if i am not happy with the course within 15 days, then they will cancel my account and refund the entire payment.

So i have requested to cancel my premium account on Aug 16th which is less than 15 days. However still i am not getting refund amount and around 65000/- blocked from...

Cancel our enrolment in byjus immediately. Also send cancellation confirmation to finance team.

I was forced to avail the Byjus Product educational product on 22nd May 2021 for my son, for 73000/- by paying Rs.5000/- through google pay ([protected]) and remaining through with a loan amount of Rs. 68000/- with EMI of Rs.5667/- .

Marketing Executive(“Rafik”) pushed me and psychologically manipulated my wife...

Refund my money 8000rupye I was paid in 9 August but our addmission was cancelled your support team said me your refund in 20 days after now here is one month complicated but refund process is not done....

Hi,

I took Byju's for my son 3 years back and my son was studying in CBSC board.
My son got admitted to ICSC board this year and we requested to change the SD card with ISCS curriculum 3 months back. But we did not receive any SD card even the mentor/support person assured that in 1 week.
This is going on for last 3 months that every time we call the mentor tell we would get the new SD card in 1 week and we...

This is regarding the cancellation & refund request for the payment done towards the course enrolment on BYJU'S platform.

Student name: Krishna Kashyap
Course enrolled for : 3 years course- UKG, Std I & Std II
State of the course enrolment: Bihar
Registered contact number: [protected]
Amount paid: Rs 8000 (As down payment)
Amount paid on: 01/09/2021
Debit Bank account: SBI--Anil Kumarbr...

I am not sure if this will help or make a difference. Have been having an issue with the learning module and has not been working for a month. Infomed support numerous times and has been of absolutely no use.
Finally I have come to understand that just like any other products, once its bought then expect nothing.
I seriously thought Byjus team were more professional.
Suggest others to think before purchasing....

Last year my sister had availed a scholarship from Byjus. We had taken 12 months EMI option for payment and they said if she scores more than 80% in her school which she did, we don't have to pay last 6 EMIs. They backed off later on that there's no such policy. After so much chasing around they agreed that 4 EMIs will be waived off. But still 1 more EMI was debited from my account which after complaining they refunded. We thought there this...

Tab return cancellation Chaymandi...

No positive response from team money is deducted even after discussion.
not mentioning the things on e mail. Cheating the customer....

Dear Sir /mam
Greetings of the Day!!!
I am Rudra Ashish Behera and i have Registred with you with my Mobile No -[protected] and My e mail id- rudraashish.[protected]@gmail.com.
I have registered with you for IAS 2022(BTLP) Programme by your Employee Rohit Saha (Employee Id-TNL[protected] on dated 5.09.2019 My registered number is TNL[protected] and my PayU reference ID-[protected] and BYJUs Reference Id is BYJUS[protected]...

I have submitted a cancellation request in byju's and my request number is Case Number :21357183.They said that my cancellation is in progress and would get a call from byju's soon.I have not received the call or any messages from them.I want to make sure that my product is cancelled.
Sir, There harassing me on calls disturbing me, I am not concentrating in my job,

I am Request you to process my .Case Number :21357183,...

I am forwarded so many email but still no any response today is the date of First EMI but program still not cancelled and also Loan process cancelled I am trying to contact BYJUs company but no any response this is the last option for consumer complaint. Please help me.
Email ID- [protected]@gmail.com
mobile -[protected]...

Hi concern,
At the time of selling products it was made clear by sales associate Akash that one to one class would be there and as per student requirement it will be done but now scene is complete different, they have pre-design syllabus as per that only they go and if student need to have clarification on different chapter then they have to go throu video... At the time of selling the product lots of promises they made but once we...

Please cancel my subscription
Byjus mentor give me all false information...

I had enrolled for a course for my son who is in class 7 around 5 months back. I had a video chat with byjus executive in which he told me that my son will get the course for 71000/-. for which i had to pay a registration amount of 5000 which i paid. They even told me that for rest of the amount i can pay installments of 5507/-. all these talks were going on in video chat. he sent me a document in which i had to sign digitally regarding installments...

Hi, I am animesh gupta, f/o sanvi gupta class 3 . i called multiple times for cancellation and refund of kit but no response. please call me asap...

Hi,
Dear I Takeshwar Nath Sharma F/o Reyansh Sharma being contacted for counseling of my Son Reyansh today at 4pm for UKG. Mr. Mathur Sharma his contact No. [protected] approached us at our resident in Greater Noida West (U.P, .). After overall discussion he ask me for admission but I request him to give time for next 3 day till Tuesday so that we could able to comfort to take admission after discussion with our family member. But...

Sir,
I request you that I do not want to continue with Byju's learning for my two daughter. Order no.SO-[protected]. Initially, Sales person of Biju's told us that I have to pay Rs. 2900/- EMI per month for the course (Rs.1700/- for elder daughter for 4years and Rs.1200 for younger daughter for 3 years). So I paid Rs. 10, 000/- in advance.(Rs 5000/- for each ) Biju's registration fees
But later on at the time of verification,...

I am Banita Bhujabal, parents of Anuska Bhujabal, I have active the byjus classes of my daughters, but some money problems IAM not able to continue the byjus classes. So I several times requested to kindly cancel of my byjus classes, but not responding to my email and phone calls...